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Opholdet var fuldstændigt problemfrit og en meget positiv oplevelse Internetforbindelse på værrelset var MEGET langsom på trods af en relativ høj pris - højere hastighed ønskes
Centralt beliggende internationalt hotel med et godt udgangspunkt for en storby ferie og shopping muligheder "just round the corner"
at det lå midt i byen, godt lille værelse og badeværelse
Værelset meget skrabet - ingen hårtørrer eks. - desuden uheldigt, at reperationsarbejde foregik lige uden for vores vinduer, så i 2 dage var vi plaget af ulidelig støj. vi havde arbejde som skulle gøres, så vi var nødt til at leve med det! den sidste dag manglede der desuden badehåndklæder. Lidt mere komfort på værelse og badeværelse
Renheden og den helt helt fantastiske seng.
Super! Se på deres shower/bath system.
The location is the best for shopping and eating The amenities in the bathroom didn't change or add such as bar soap.
Fairly quick check in process (which was also improved since the room was prepaid by booking through Kayak) Easy access via taxi, with a covered drop off/pick up area (great since it rains so much in Hong Kong) 2 complimentary bottles of filtered water Safe in the room didn't work at all, and looked like it had been tampered with Small lobby with a ton of bags left by other guests, with minimal security and the bags out in the open Toilet was chipped and cracked Shower door didn't close fully, and the hot water took forever to come out Overall, pretty shabby decor and facilities for the price paid. I'd recommend Lanson Place Hotel over the Regal for any business travellers.
Location of hotel Quality of service. Even the staff serving the executive club floor were not friendly and helpful. Especially the female staff.
ask the staff to fix the bath room , but they never sent staff to fix it . very disppointed.
The location is a stone throw away from major shopping malls at Causeway Bay Hong Kong. It has complimentary bus service by Airport Shuttle H2 from Hong Kong station. Room size is good for Hong Kong standard. Gym is in basement 3, not big, but no views, no service staff, but open 24 hrs enter by hotel room key. There is a small pool on 32nd floor roof top with sweeping views. Good thing is via booking.com, you can cancel the booking up to 2 days before the travelling date. You do not pay online and settle the bill directly with the hotel only when you check out of the hotel. The toiletries provided is insufficient and a little stingy. For instance, if previous days toiletries are used partially, chamber maid may not replenish the next day even though you pay for the another day's room night. Quality of shampoo and bath gel is economical and not befitting a 5 star hotel. There is no comb, cotton wool for ladies facial, or cottton buds provided. If you pay for an extra bed, sometimes they forgot to provide 3rd set of towels or complimentary towel. Booking.com does not show the service charge to be imposed which may amount to 10% of room rates quoted. Please budget for that when you settle your bill. It should quote the all in costs to be transparent for travellers.
Good hospitality It was a little difficult to catch a taxi.
Huge room for hong kong standards. Real (and huge) paintings in the room and corridors. Good location and excellent price. If you have a lot of baggage, the free shuttle to the airport express line ( hong kong station ) can be very convenient (otherwise subway can be faster) Overpriced dinner buffet....but who care about that in hong kong? a city with so many culinary options
Hotel a little over-rated and riding a bit off the back of having two of Hong Kongs best restaurants in the same building. Locaion a bit out of the way for most things you might want to see / do. Staff did their best to get me an early check-in as I arrived at 8am. Others arriving just after we less lucky. Location not great but right on the tramline.
Nothing First off we booked for 10/21-23 and my email confirmarion and screen shot of booking all confirmed this. When we went to check in , they told us that booking was for 11/4-6. I showed them the confirmation then they told us we needed to take the issue up with kayak. After arguing for 3 hours(i dont give up) they finally gave us the room. The hotel is NOT a 5 star (1star) and the pictures are MISLEADING. Theoughout the stay the staff was awful. The hotel is also filled with mainlanders which makes it extremely noisy and crowded. Avoid avoid avoid. I couldnt take another day so in the end I booked the shangri-la.
Reception and check in not very friendly.
My room was very spacious. I did get upgraded but this was much cheaper and just as luxurious as the the grand Hyatt in wan chai. Great location very near the metro and next toVictoria park. Also next to Ding Tai Fung.
Good value for a good location. Great staff and lovely appearance. Kayak's booking didn't go through and caused a delayed check-in.
Er ikke noget prangende hotel men centralt for Hung Hom station Sæt prisen lidt ned da den er i den dyre ende af 3 stjernede hoteller
Dejligt hotel, dejlig mad, hjælpsomme
Overdådig morgenbuffet. Meget venligt og imødekommende og smilende personalem meget kompetente. Tyder på en god oplæring. -. Selv om hotellet ikke ligger meget centralt, er det ikke noget problem for der er en hurtig shuttle bus der i løbet af 5 minutter får en til centrum af Kowloon. Værelserne - superior room - er meget små men også meget praktisk indrettet. Internet bør efterhånden være gratis og et tilbud til alle - de fleste af os har jo laptop eller notebook med os.
Nice room Housekeeping
view, bathroom, location & staff none
Great service and excellent location. Everything was thought about and supplied.
the view from the room it's expensive for no international brand
The Harbour view was uncomparably fantastic If you go there by taxi, most of the drivers were sucks
The staff always greeted me by Mr. Adams, they always made sure they knew my name in advance, very impressive !
Large, comfortable rooms and friendly staff. Swimming pool was very small and no out door pool. Location was ok but not great.
Comfort and room facilities; fantastic view from a harbourside room; fitness suite and pool; chinese restaurant; choice of foods at breakfast Staff were generally very helpful, but when we returned to collect our baggage which we had left with them on our last day after checkout their attitude had clearly changed and they gave the impression of wanting to get rid of us as quickly as possible. This is a stupid and short-sighted attitude since guests are left with this as their last impression of the hotel. They need to be told that one remains a valued guest even after the money has changed hands for ones room! This will affect my likelihood of staying in a Shangri-La hotel again - at the high room rates one expects top class service, and I have never been treated like this at top Marriotts or Peninsula group hotels. Overall, however, the stay was good.
I stayed for a week and was pleased overall. Decent room size for a Hong Kong hotel. There was a nice king sized bed and the hotels location was ideal. I will be going back.
The facilities are just amazing. Clean, organized. The bathroom really clean! Overall amazing The check in process could be better
The location was great to get around in Hong Kong. Some staff members were not to helpful
very nice and comfortable rooms
It is conveniently located however the lobby area is small and noisy. The room rate is reasonable.
Location Staff attitude and service
overall an excellent hotel location. it's hard to get a taxi at the hotel
It was discreet and all staff were very friendly. It realyy needs a facelift - the sofas were dirty and it needed a good clean.
I am totally dissatisfied with City Garden Hotel Hong Kong. It is not value the money and should disqualify this is the 3 star only. Staff in facilities are very very impolite and cannot speak English. I shall not recommend my friend to stay here.
North Point location. It is not in the main tourist areas (Causeway Bay or Tsim Sat Tsui) but, for me, it is ideally located and very convenient. Transportation via MTR, tram or bus is just a short walk away and a lot of local restaurants nearby. For the first couple of days there was some construction on our floor and even right next door but only during the day.
The staff were very helpful and happy to help, which was very much appreciated, especially as we were travelling with out twin 3 year olds. Free water & the free extra bed in the room was great.
The location is ideal for city tourism, Breakfast and breakfast-facilities are first class, superb. Humidity smell in the room, which was partially solved by opening the windows.
The rooms were nice and quite big by Asian standards. The best feature is the view of the airport. Watching the planes and trains coming and going on the water. Fascinating. Not near anything but the airport, but the convenience to the airport is the draw. Restaurant selection is limited.
Great airport hotel. Despite being next to the airport you don't hear (but you do see) the planes taking off and landing. Staff is great. Will stay here again. shuttle to/from airport is only every 20 minutes so it can be a longish wait, especially if you just miss it.
Shuttle buses to airport, Tung Chung and Disneyland were great. We used the bus service very frequently and found it always on time and very convenient. Paying separately for breakfast and internet. Buffet breakfast and internet connection should be included in the price.
Staff was wonderful.
Very nicely designed and finished rooms. Soundproofing from the airport could be better. Best point was that the very well apppointed and large "executive" lounge had a large furnished balcony for we few leppers who enjoy a drink and a smoke! Free water allowance was a bit mean...should provide two larger bottles.
Proximity to the airport - the only reason to stay there The sea view was not as advertised, instead all I could see was the ferry port
Good all round service, excellent food, comfortable room (tea & coffee & water greatly appreciated) and position close to the airport Nothing
Location. Nice clean & new rooms
Great location for attending show
Service was excellent and access to and from the airport was easy and convenient. Facilities in the room were very good, I cant think of anything that would be needed and not provided.
It was very close to the airport thus very convenient for a lay-over. It didn't have free internet
No easy acces to internet. Very bad service not included in the rate
every thing, it is the best hotel i have been nothing
Rooms very old in style and decor, needs a rebuild ,
staff very good no internet access is the rooms, not good for this level of hotel
The Mira is different, standing out from the crowd due to it's designer look & outstanding staff. Put in on an MTR Station & it would be sublime. Note: Chief concierge from the Grand Melborne..enough said. Noise - Hotel rebuilding with jack-hammer noise during day - Don't plan to be in hotel during the day.
The rooms were, if anything, nicer and more comfortable than they looked on the web site albeit a little smallish but HK standard size. The staff were professional and very helpful both on check in and out. I was very impressed with the technology in the rooms including a wireless keyboard that controls the computer on the TV screen. Breakfasts in the restaurant and on the club floor were very nice indeed. No complaints other than cost which is also HK style Cable reception on the large LCD was grainy at best but everything else was great
Location and big room
The staff in the club floor are very professionals, always offering to help and assist.Excellent customer service.
The hotel location is fantastic and the atmosphere is great
Fabulous spa, great food and incredibly nice and helpful staff. Great location and the rooms are top notch.
Amenities were great. Design was good. Location was great for tourism/shopping. Waited a really really long time for a room. Promised us a room then we waited and waited after a long flight. Said they'd come to us randomly in 3 minutes. Had to repeatedly ask for room which we received at long last a little after 3 pm. ( arrived before noon) Then we had to wait an extra hour for them to find our luggage and bring it to the room. This meant a lot of lost time when time was of the essence in our trip. So, plan for this. Otherwise a great place. A lot of waiting in the cafe resto too. Hotel bar was top!
I thourght it was good value for the standerd of room I had chosen, the location was very central to everything I needed to see & do. No I was happy!
Great hotel , fantastic gym loved the suite and the bathroom
The staff was incredibly helpful especially Kitty Ting. All of our needs were met.
Spectacular location; hotel staff very professional and friendly. Overall good services.
Loacation, and luxury - right in the middle of Hong KOng with a gret buffet
Location and service. Restaurant timetable. It finish very soon.
Sraff attitude and attention to detail. Can do attitude Price of food and beverages are exhorbiyant and a limiing factor to full enjoyment of the facility
Location, location, and location you have to pay for the internet
Location was really nice, very close to shopping area and so on. We were forced to wait for long time to check-in but efforts on recovery to that failure was nice.
The additional charge for internet use in your room is disappointing, particularly with the high cost of accommodation in the hotel.
We loved our room with the view of the park and harbour. It was also close to good shopping and the railway station. The bed and bathroom were very clean and modern. We did not realize it did not have a pool but this didn't matter as the weather was cool.
A lot of lifts available for guests so practically didnt have to wait long for a ride. It has been remodeled & the rooms are the same size but newer carpet, bathroom. Very conveniently located
services & facilities not as good as previous years. hotel run down.
close to shopping area hotel too old
Central locality, near Times Square and all business centres. Honesty of housekeeping staff, they returned me some monies left behind. Front Office is too jammed and efficiency doubtful.
The CD player in the room is very nice, I happened to buy a disk before I got there, I loved the music and the night view outside the window is goreiouse! Brekafast is not quite good and it is not worth the price they charge!
Staff were helpful and room was always made up whenever requested.
very close to the downtown center shopping mall no swimming pools
The hotel staff are not expert , hotel rooms are not clean
the hotel location,facilitis and the good service
Executive loung very poor
This was a hotel we have not stayed at before but the staff made you feel important and welcome. Highly recommended and would stay there again. We were very impressed with the Grand Stanford's Club Lounge area and the staff there. They even remember you by name.
Congratulations on one of your staff, Mrs Mandy Tsang at the help desk, very polite and extremely helpfull!!
Great staff anf great service N/A
it was a family trip and v really enjoyed staying here, very close to shopping area and harbur....
The room was large for HK, nice amentities I will stay there again next time around Dinner buffet was overpriced
Staff was very helpful. We had all the comforts of home in Hong Kong.
This guest did not leave comments about this hotel.
Location The fridge not working. The alarm clock not working and showing wrong time
The openness of the surrounding was wonderful consider Kowloon is such a busy place. The hotel was in the new territory near Hong Kong Chinese University, it's near the train station and easy to get to other smaller cities and central Kowloon. no
This guest did not leave comments about this hotel.
Free shuttle bus service frequency should be increased. Should provide free internet.
Everything about my stay was excellant... the staff was friendly, the food was good at the breakfast, and although it is a little removed from Hong Kong, it was easy access to the Metro line, so easy and fast to get into Hong Kong.
Hotel was nice new and new furnishings very nice, It is also located right next to a train and bus station so you can go anywhere in Hong Kong easily. The Concierge was great and so helpful in all I needed. and the staff was friendly and helpful. The only negative is there is not a lot in the way of shopping and local restaurants just a few little take out places and 1 breakfast place. Everything else was great and we could of used the hotel restaurants but I like to try the local eateries.
Everything feels OK except 1) No free internet servive and it is very expensive 2) No free breakfast and it is expensive.
It is near the university area, busy and easy to access to train. The hotel isn't as clean as it mentions online.
This guest did not leave comments about this hotel.
Fint og rent. God biliggenhed i forhold til indkøb og metro Hotellet opkrævede afgifter (store) for at benytte fitness og Internet. Morgenmad er ikke inkluderet, hvilket tilsyneladende er normalt for området og også bemærket i prospektet for hotellet.
Rigtig god beliggenhed tæt ved metrostation, store værelser af god standard og god rengøring. Der blev opkrævet store afgift for benyttelse af fitnessrum, der var man ikke gjort opmærksom på.
Convenience of the location Untimely cleaning of the room
location location location. On the first day they put me into a room with broken AC: it was cooling all the time regardless of the setting so my room became freaking cold. When I reported this I was told that they could change my room the next day so I was forced to sleep in this fridge! I caught a cold and couldn't fully enjoy the rest of my stay. In the new room the bathtub plughole was blocked when I checked in. I reported this and they said they would repair this, but in fact they made only a bit less blocked...
Location was good The rooms were smelly. I had a non-smoking room, abd I still could not sleep because of the smell in the room. I asked them to change the room, they did. I found out that the new room was recently renovated. The first room was very old.
This hotel is very well situated in Wanchai. It is just moments walk from the MTR and easy to get a taxi as well. It is not a luxury hotel by any means, but it clean and relatively comfortable. If nightlife is in your plans, you are at "ground zero" for the club scene in WC. Staff is efficient if not overly warm. I have stayed at this hotel and for me it always depends on the price. If I get the room at a good rate, I will stay, if not there are other hotels in the area that are more competitive. When I first stayed here 8 years ago, the hotel was showing signs of wear, now it is firmly planted in the "dated" range. The pubic areas are fine, but the rooms could use a make over. Again, it all depends on the room rate as far as value goes.
Very good location. Close to the fair and to mass transport.
Economic and efficient. Clean.
convenient location to metro station. easy to go anywhere. the room is still small even it's executive.
helpful, friendly and informative staff
It was quiet, staff were available and checkin/out was quick
Right at the heart of Wan Chai, the center of night life full of pub and bar and restaurant. Close to MTR - the subway train network. Reception counter is a bit small; the gym and the swimming pool are in the next building.
Proximity to Wan Chai MTR. Spacious room (for HK). Excellent staff. Dodgy area. You're going to get hit on getting into your hotel.
the staff was not at all helpful, said you booked thru booking.com, so i would get the lowest category room, even though they have diff lower class rooms,
The Hotel was organized; it must have a very good manager The Bed was very clean but the room esp. the floor was not very much clean. I think the Hotel needs renovation.
shopping, having dinner, and relax at excutive club
Convenient location on the end of Nathan Road TST
higher pricing in comparision with its hotel condtiion
The hotel staff were well trained, all they have good manner.
I have stayed many times at this Holiday Inn but think now that it is a little over priced given that it is over 30 years old hotel and the area where it is located is not that good anymore but it is still a nice hotel and I would stay there again.
Staff were very accommodating to our request.
Very conveniently located on Nathan road close to everything.
Location Alowed late check out - 4pm Good selection of day trips - recommend Check in too long, but in the end did get the correct room (non smoke) and bed (double) Did not reply to my email on transport from the airport Pool too cold
Location Very old decoration