Fint og rent. God biliggenhed i forhold til indkøb og metro Hotellet opkrævede afgifter (store) for at benytte fitness og Internet. Morgenmad er ikke inkluderet, hvilket tilsyneladende er normalt for området og også bemærket i prospektet for hotellet.
Rigtig god beliggenhed tæt ved metrostation, store værelser af god standard og god rengøring. Der blev opkrævet store afgift for benyttelse af fitnessrum, der var man ikke gjort opmærksom på.
Staff was very helpful. We had all the comforts of home in Hong Kong.
Free shuttle bus service frequency should be increased. Should provide free internet.
Very friendly staff, spacious room, clean hotel, excellent food, great bed and an experience we wont forget. Priced very reasonable and staff was more than helpful in all our request. Only regret was we didnt stay longer. Will visit again. Try the spa...worth the price.
Location The fridge not working. The alarm clock not working and showing wrong time
The openness of the surrounding was wonderful consider Kowloon is such a busy place. The hotel was in the new territory near Hong Kong Chinese University, it's near the train station and easy to get to other smaller cities and central Kowloon. no
Hotel was nice new and new furnishings very nice, It is also located right next to a train and bus station so you can go anywhere in Hong Kong easily. The Concierge was great and so helpful in all I needed. and the staff was friendly and helpful. The only negative is there is not a lot in the way of shopping and local restaurants just a few little take out places and 1 breakfast place. Everything else was great and we could of used the hotel restaurants but I like to try the local eateries.
Everything feels OK except 1) No free internet servive and it is very expensive 2) No free breakfast and it is expensive.
This guest did not leave comments about this hotel.
The room was large for HK, nice amentities I will stay there again next time around Dinner buffet was overpriced
Everything about my stay was excellant... the staff was friendly, the food was good at the breakfast, and although it is a little removed from Hong Kong, it was easy access to the Metro line, so easy and fast to get into Hong Kong.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The personal and friendly service
This gas to be one of the best hotels I have been fortunate enough to stay in and believe me, I stay in alot all over the world. Yes it doesn't have free wifi or a pool, but for the night owls out there, you couldnt want for a better location in HK 10/10.
Room , location and breakfast (food and view)
Location. Superb! Really nice room. A little noisy on a Saturday night... and have to pay for gym facility.
Its location We had serious issues with their housekeeping deaprtment consistently failing to clean our room on time/properly and some of their breakfast serving staff were exceedingly rude to my party.
Location is great - right in the middle of LKF, a short walk to Centra I've stayed here a number of times due to the location and price, but the customer service at this hotel is the worst I've ever experienced in all of my travels. Staff is slow to do everything - check in, check out, wake up call, room service. You name it - they are terrible at it.
location, beds v bad shower - always flooded. taps too close to sink & tub. In-room food poor
Comfortable size hotel and good location. Charged for internet, exorbitant fee to extend check out for 2 hours. No coffee shop close or on premise.
Service; size of the room; expresso machine;
the location is very central
location convenient; rooms well thought out and laid out; services and staff good.
Location, space, facilities The chairs were not comfortable. Not enough towels in bathrooms. Rooms not warm enough. Staff at front desk slow to respond to request. elevator man asked me every evening — every time I approached the elevator — "may I help you?" And planted himself in the wya of the elevator to prevent my ingress. Get someone with better memory that greets guests more warmly
The hotel staff are not expert , hotel rooms are not clean
it was a family trip and v really enjoyed staying here, very close to shopping area and harbur....
the hotel location,facilitis and the good service
Executive loung very poor
Great staff anf great service N/A
This was a hotel we have not stayed at before but the staff made you feel important and welcome. Highly recommended and would stay there again. We were very impressed with the Grand Stanford's Club Lounge area and the staff there. They even remember you by name.
Congratulations on one of your staff, Mrs Mandy Tsang at the help desk, very polite and extremely helpfull!!
the hotel is very near local restaurants that serve cheap but authentic food it is not near any mtr station, so we had to take taxi, which is more expensive
Large clean rooms
location confusing policies - the rates for telephone use were exorbitant, and I was able to extend my booking on the internet at a price that front desk promised was not available any longer.
The room and amenities of the hotel were very good (and would cost more in a major Canadian city which surprised me) and very easy connection from the airport via train and less than a $5 taxi ride. I also received a free upgrade to a very nice harbour view / ocean view room. English comprehension was limited even at reception and concierge (inconvenient but not critical in my situation).
Great food and very helpful and friendly staff Rooms dated and small
Very pleasant atmosphere
I liked the view from the room. If you don't mind to take a few stops with the tram, the location is ok as well. If you like chinese food for dinner, it is ok. If you want a western style dinner, don't go there. For breakfast the situation is different; they have a good buffet style breakfast.
Small and cozy for family of four. The concierge staff were fantastic, they direct us to the places of interest whether it is by bus, tram, electric bus or MTR, they give clear informations that really help. MTR station is quite a distance away.
i recieved a room upgrade for no charge and thought that was very i also thought the staff was friendly and caring.....also the concierage answered all our questions regarding directions and eating places in a very easy and informative manner....he even printed out a walking map for us.....transport to and from hotel was simple and very easy to do. i liked everything .....it did however take them 1 hour to deliver our bags to the room but that might of been cus it was late at night.....i am really not complaininmg about this but just being honest and informative..
Everything was wonderful and the location perfect. Rooms on the small size but great views and location.
I liked that this hotel was not so expensive, well maintained, and had a quite good location.
Shuttle to Hong Kong station Pool not open pass 9pm
Location and service. Restaurant timetable. It finish very soon.
Location was really nice, very close to shopping area and so on. We were forced to wait for long time to check-in but efforts on recovery to that failure was nice.
The staff was incredibly helpful especially Kitty Ting. All of our needs were met.
Sraff attitude and attention to detail. Can do attitude Price of food and beverages are exhorbiyant and a limiing factor to full enjoyment of the facility
Spectacular location; hotel staff very professional and friendly. Overall good services.
Loacation, and luxury - right in the middle of Hong KOng with a gret buffet
Location, location, and location you have to pay for the internet
staff very good no internet access is the rooms, not good for this level of hotel
Amenities were great. Design was good. Location was great for tourism/shopping. Waited a really really long time for a room. Promised us a room then we waited and waited after a long flight. Said they'd come to us randomly in 3 minutes. Had to repeatedly ask for room which we received at long last a little after 3 pm. ( arrived before noon) Then we had to wait an extra hour for them to find our luggage and bring it to the room. This meant a lot of lost time when time was of the essence in our trip. So, plan for this. Otherwise a great place. A lot of waiting in the cafe resto too. Hotel bar was top!
I thourght it was good value for the standerd of room I had chosen, the location was very central to everything I needed to see & do. No I was happy!
The rooms were, if anything, nicer and more comfortable than they looked on the web site albeit a little smallish but HK standard size. The staff were professional and very helpful both on check in and out. I was very impressed with the technology in the rooms including a wireless keyboard that controls the computer on the TV screen. Breakfasts in the restaurant and on the club floor were very nice indeed. No complaints other than cost which is also HK style Cable reception on the large LCD was grainy at best but everything else was great
The staff in the club floor are very professionals, always offering to help and assist.Excellent customer service.
The hotel location is fantastic and the atmosphere is great
Great hotel , fantastic gym loved the suite and the bathroom
The Mira is different, standing out from the crowd due to it's designer look & outstanding staff. Put in on an MTR Station & it would be sublime. Note: Chief concierge from the Grand Melborne..enough said. Noise - Hotel rebuilding with jack-hammer noise during day - Don't plan to be in hotel during the day.
Rooms very old in style and decor, needs a rebuild ,
every thing, it is the best hotel i have been nothing
Location and big room
Personalet var ekstremt hjælpsomme - selv da vi måtte rejse videre efter kun en overnatning (havde booket 2). Beliggenheden er uovertruffen, men der må forventes et vist "støjniveau" fra andre gæster. Man risikerer at måtte vente på elevatoren, men hvordan det løses har jeg ikke nogen ide om.
Udmærket, har været der 3 gange før, hvor vi bare fik det booket i lufthavnen, her gjorde vi det selv på forhånd på nettet, fra vores tidligere destination. Imperial var under store forbedringer, hele hotellet var pakket ind. Der må gerne være nescafepulver på værelset, istedet for necafe kombineret med føde og sukker som det er nu. Når Imperial ikke har morgenmadsservice er det rart at kunne lave sig en kop kaffe.
We arrived at the hotel at 10am after an overnight 13 hour plane flight and appreciated that our room was immediately available to us. Then on the day of our departure the hotel happily stored our luggage until 4.30pm (at no cost to us). The hotel shuttle bus service that connects with the Airport Express Train made travel between the airport and hotel easy. The hotel was only a few minutes walk from the Quarry Bay mtr Station thus allowing fast and easy access to all areas of Hong Kong. The buffet breakfast was excellent with a variety of choice.
To many extras, comfort wise other 4 star hotels offer better deals, wouldnt stay there again the price did not reflect the real value of the hotel
Hotel reasonably well located on HK Island. Swimming pool a bonus in humid weather. Reception staff could learn how to smile!
Excellent location for attending the trade shows. This is my tenth time coming to this hotel and like the hotels service. I would like to see the room rate include internet and breakfast as most hotels do. Internet rates are far to expensive if anything should be complimentary
The facilities were all clean; concierge was very helpful. The Internet fees! In this day and age, they should be able to provide free wi-fi!
The hotel upgraded the room to Harbour Club. I must admit that after several times in Hongkong, Harbour Plaza North Point has the biggest room compared to other hotels (4 stars or 5 stars) that I ever stayed in Hongkong. The hotel location is also very convenient, easy access. Bus station and trem station are beside the hotel, and MTR station is only 2 minutes from hotel. Will stay again with family. No complaint
Easy of travel convenience locally. But it is too far from Airport and it will be a rip off if you go by taxi.
Excellent location , 2 min from MTR to Central and 7 min to Central HK, 25 m clean swimming pool, good breakfast and perferct buffet lunch.
They upgraded me to a better room and overall the front office staff were some of the most helpful I have experienced Nothing
Nothing It's beside a casket; no shopping complex nearby.
The Hong Kong Mwtro's Quarry Bay station was just 5 minutes away. From there, you can travel everywhere in Hong Kong The high Wi-Fi charge and the rude behavior from the staff. They do not make me welcome. Apart from the hotel coffee shop and other food outlets, there were no other restaurants near the hotel.
Værelset, udsigten, beliggenheden, badeværelset Internet bør være inkluderet i prisen fra starten
det er et ok hotel, som ligger i centrum - en slagen ganger
ja, læg de 10% service charge ind i prisen, det er jo en fast afgift, så den kan k´lige så godt være inkl.... og minibaren... hvis ikke prisen var 7 gange (ja der står 7) så høj som i supermarkedet 200 m væk , så ville man måske købe noget, men med 6 gange profit til hotellet, så vil man sgu ikke...
Great airport hotel. Despite being next to the airport you don't hear (but you do see) the planes taking off and landing. Staff is great. Will stay here again. shuttle to/from airport is only every 20 minutes so it can be a longish wait, especially if you just miss it.
The rooms were nice and quite big by Asian standards. The best feature is the view of the airport. Watching the planes and trains coming and going on the water. Fascinating. Not near anything but the airport, but the convenience to the airport is the draw. Restaurant selection is limited.
Service was excellent and access to and from the airport was easy and convenient. Facilities in the room were very good, I cant think of anything that would be needed and not provided.
Proximity to the airport - the only reason to stay there The sea view was not as advertised, instead all I could see was the ferry port
Very nicely designed and finished rooms. Soundproofing from the airport could be better. Best point was that the very well apppointed and large "executive" lounge had a large furnished balcony for we few leppers who enjoy a drink and a smoke! Free water allowance was a bit mean...should provide two larger bottles.
No easy acces to internet. Very bad service not included in the rate
Great location for attending show
Good all round service, excellent food, comfortable room (tea & coffee & water greatly appreciated) and position close to the airport Nothing
Location. Nice clean & new rooms
Staff was wonderful.
Shuttle buses to airport, Tung Chung and Disneyland were great. We used the bus service very frequently and found it always on time and very convenient. Paying separately for breakfast and internet. Buffet breakfast and internet connection should be included in the price.
It was very close to the airport thus very convenient for a lay-over. It didn't have free internet
Beliggenhed med udsigt over havnen i Hong Kong Havde ingen health club. Pris i overkanten for hotel af denne kvalitet
At det lå centralt for det jeg skulle Ja, der var en grim lugt i mit værelse og hver morgen kunne man lugte alt fra et køkken, hvor der blev stegt og kogt .....
Fremragende beliggenhed. Der er strømstik indbygget i safety-boksen, så du kan oplade den bærbare i sikkerhed.
flot udsigt over havnen, vi fik, som vi bad om, værelse på 20 etage med udsigt. Personalet fungerede flot. Roomservicepersonalet kan forbedre deres engelske forståelse.
Fin morgenmads buffet, flinkt personale, fin udsigt fra værelset, god beliggenhed Der var for kold med aircon til morgenmad. Ikke det største rum til en familie.
Located in a mall, so lot of shops nearby. Easy transportation to the airport Couldn't find the shuttle to get from the airport to the hotel
Convenient to airport, shopping mall and MTR transit system. Rooms were comfortable. Food on the buffet was OK but not real good for both breakfast and dinner. Currency exchange rate at the hotel was not good (7.3 HK$ per 1US$). It seems like the exchange rate at every other exchange location in Hong Kong was at least 7.7 HK$ per 1US$.
Room cleanliness and outside view from the room.
The pristine room with comfy bed and lovely bed linen. Excellent dinner buffet. Access to the shops. Lovely helpful staff
Location, easy access to airport No Accor points credited for booking through agency. I chose the hotel to get points, should I be punished like this? It will affect future decisions
close to airport and helpful staff no
Because we were only staying there to finish out the last few days of our trip (we had been in HK for 5 days, went to Singapore for four days, then came back for a three day layover before going home), the proximity to the airport was great. It's nice that there was a mall attached, with the MRT right there. If you are in HK to go the Disney, that's easily accessed, as is the Po Lin Monastery & Big Buddha. The airport shuttle was a definite positive, and the airport is literally five minutes away. The pizza we ordered from room service was actually decent. While the MRT is right there, it's a 40-60 minute trip to Central and Tsim Tsa Tsui- where all the action is. Of all the hotels I've stayed in in my life in various countries, this was the first in which I had to pay for wifi. It was $200HKD/24hrs access. The staff was not very attentive. If you try to call the concierge from your room, don't bother because they never answer. You have to try three different lines before reaching anyone. The only immediate answer we got was when ordering room service. You can pay the same amount per night and get nicer hotels with more amenities in HK.
The shuttle bus service to and from the airport was very handy.
It is comfortable hotel with great access to HK and the airport and the local stores
Very nice and clean room. Extremely slow wifi
staff could not explain charges on the bill at checkout. Staff sent us to food court in mall 10 minutes before closing for food. staff was completely disinterested in helping us find our way around the city, only wanted to sell the tour and then would not talk to us. Early bird breakfast was 2 pieces of fruit and 2 pieces of bread that had been sitting out for 90 minutes and when we asked for more food (at 5:30am) no one came. Then we had to ask in the buffett for someone to restock the early bird as we were checking out for an early flight and they brought a little fruit, no coffee, no more bread/pastries.
Clean and we'll laid out No Internet in room unless wanting to pay premium