at det lå midt i byen, godt lille værelse og badeværelse
Opholdet var fuldstændigt problemfrit og en meget positiv oplevelse Internetforbindelse på værrelset var MEGET langsom på trods af en relativ høj pris - højere hastighed ønskes
Centralt beliggende internationalt hotel med et godt udgangspunkt for en storby ferie og shopping muligheder "just round the corner"
Renheden og den helt helt fantastiske seng.
Værelset meget skrabet - ingen hårtørrer eks. - desuden uheldigt, at reperationsarbejde foregik lige uden for vores vinduer, så i 2 dage var vi plaget af ulidelig støj. vi havde arbejde som skulle gøres, så vi var nødt til at leve med det! den sidste dag manglede der desuden badehåndklæder. Lidt mere komfort på værelse og badeværelse
Super! Se på deres shower/bath system.
ask the staff to fix the bath room , but they never sent staff to fix it . very disppointed.
Location of hotel Quality of service. Even the staff serving the executive club floor were not friendly and helpful. Especially the female staff.
Fairly quick check in process (which was also improved since the room was prepaid by booking through Kayak) Easy access via taxi, with a covered drop off/pick up area (great since it rains so much in Hong Kong) 2 complimentary bottles of filtered water Safe in the room didn't work at all, and looked like it had been tampered with Small lobby with a ton of bags left by other guests, with minimal security and the bags out in the open Toilet was chipped and cracked Shower door didn't close fully, and the hot water took forever to come out Overall, pretty shabby decor and facilities for the price paid. I'd recommend Lanson Place Hotel over the Regal for any business travellers.
Huge room for hong kong standards. Real (and huge) paintings in the room and corridors. Good location and excellent price. If you have a lot of baggage, the free shuttle to the airport express line ( hong kong station ) can be very convenient (otherwise subway can be faster) Overpriced dinner buffet....but who care about that in hong kong? a city with so many culinary options
Reception and check in not very friendly.
Good value for a good location. Great staff and lovely appearance. Kayak's booking didn't go through and caused a delayed check-in.
Nothing First off we booked for 10/21-23 and my email confirmarion and screen shot of booking all confirmed this. When we went to check in , they told us that booking was for 11/4-6. I showed them the confirmation then they told us we needed to take the issue up with kayak. After arguing for 3 hours(i dont give up) they finally gave us the room. The hotel is NOT a 5 star (1star) and the pictures are MISLEADING. Theoughout the stay the staff was awful. The hotel is also filled with mainlanders which makes it extremely noisy and crowded. Avoid avoid avoid. I couldnt take another day so in the end I booked the shangri-la.
Hotel a little over-rated and riding a bit off the back of having two of Hong Kongs best restaurants in the same building. Locaion a bit out of the way for most things you might want to see / do. Staff did their best to get me an early check-in as I arrived at 8am. Others arriving just after we less lucky. Location not great but right on the tramline.
The location is a stone throw away from major shopping malls at Causeway Bay Hong Kong. It has complimentary bus service by Airport Shuttle H2 from Hong Kong station. Room size is good for Hong Kong standard. Gym is in basement 3, not big, but no views, no service staff, but open 24 hrs enter by hotel room key. There is a small pool on 32nd floor roof top with sweeping views. Good thing is via booking.com, you can cancel the booking up to 2 days before the travelling date. You do not pay online and settle the bill directly with the hotel only when you check out of the hotel. The toiletries provided is insufficient and a little stingy. For instance, if previous days toiletries are used partially, chamber maid may not replenish the next day even though you pay for the another day's room night. Quality of shampoo and bath gel is economical and not befitting a 5 star hotel. There is no comb, cotton wool for ladies facial, or cottton buds provided. If you pay for an extra bed, sometimes they forgot to provide 3rd set of towels or complimentary towel. Booking.com does not show the service charge to be imposed which may amount to 10% of room rates quoted. Please budget for that when you settle your bill. It should quote the all in costs to be transparent for travellers.
The location is the best for shopping and eating The amenities in the bathroom didn't change or add such as bar soap.
My room was very spacious. I did get upgraded but this was much cheaper and just as luxurious as the the grand Hyatt in wan chai. Great location very near the metro and next toVictoria park. Also next to Ding Tai Fung.
Good hospitality It was a little difficult to catch a taxi.
The staff always greeted me by Mr. Adams, they always made sure they knew my name in advance, very impressive !
Nice room Housekeeping
The Harbour view was uncomparably fantastic If you go there by taxi, most of the drivers were sucks
view, bathroom, location & staff none
the view from the room it's expensive for no international brand
Comfort and room facilities; fantastic view from a harbourside room; fitness suite and pool; chinese restaurant; choice of foods at breakfast Staff were generally very helpful, but when we returned to collect our baggage which we had left with them on our last day after checkout their attitude had clearly changed and they gave the impression of wanting to get rid of us as quickly as possible. This is a stupid and short-sighted attitude since guests are left with this as their last impression of the hotel. They need to be told that one remains a valued guest even after the money has changed hands for ones room! This will affect my likelihood of staying in a Shangri-La hotel again - at the high room rates one expects top class service, and I have never been treated like this at top Marriotts or Peninsula group hotels. Overall, however, the stay was good.
Large, comfortable rooms and friendly staff. Swimming pool was very small and no out door pool. Location was ok but not great.
Great service and excellent location. Everything was thought about and supplied.
Dejligt hotel, dejlig mad, hjælpsomme
Er ikke noget prangende hotel men centralt for Hung Hom station Sæt prisen lidt ned da den er i den dyre ende af 3 stjernede hoteller
Overdådig morgenbuffet. Meget venligt og imødekommende og smilende personalem meget kompetente. Tyder på en god oplæring. -. Selv om hotellet ikke ligger meget centralt, er det ikke noget problem for der er en hurtig shuttle bus der i løbet af 5 minutter får en til centrum af Kowloon. Værelserne - superior room - er meget små men også meget praktisk indrettet. Internet bør efterhånden være gratis og et tilbud til alle - de fleste af os har jo laptop eller notebook med os.
The rooms were nice and quite big by Asian standards. The best feature is the view of the airport. Watching the planes and trains coming and going on the water. Fascinating. Not near anything but the airport, but the convenience to the airport is the draw. Restaurant selection is limited.
Staff was wonderful.
Proximity to the airport - the only reason to stay there The sea view was not as advertised, instead all I could see was the ferry port
Location. Nice clean & new rooms
Great airport hotel. Despite being next to the airport you don't hear (but you do see) the planes taking off and landing. Staff is great. Will stay here again. shuttle to/from airport is only every 20 minutes so it can be a longish wait, especially if you just miss it.
No easy acces to internet. Very bad service not included in the rate
Great location for attending show
Good all round service, excellent food, comfortable room (tea & coffee & water greatly appreciated) and position close to the airport Nothing
It was very close to the airport thus very convenient for a lay-over. It didn't have free internet
Very nicely designed and finished rooms. Soundproofing from the airport could be better. Best point was that the very well apppointed and large "executive" lounge had a large furnished balcony for we few leppers who enjoy a drink and a smoke! Free water allowance was a bit mean...should provide two larger bottles.
Service was excellent and access to and from the airport was easy and convenient. Facilities in the room were very good, I cant think of anything that would be needed and not provided.
Shuttle buses to airport, Tung Chung and Disneyland were great. We used the bus service very frequently and found it always on time and very convenient. Paying separately for breakfast and internet. Buffet breakfast and internet connection should be included in the price.
Location Alowed late check out - 4pm Good selection of day trips - recommend Check in too long, but in the end did get the correct room (non smoke) and bed (double) Did not reply to my email on transport from the airport Pool too cold
Staff were very accommodating to our request.
Convenient location on the end of Nathan Road TST
the staff was not at all helpful, said you booked thru booking.com, so i would get the lowest category room, even though they have diff lower class rooms,
Location Very old decoration
The Hotel was organized; it must have a very good manager The Bed was very clean but the room esp. the floor was not very much clean. I think the Hotel needs renovation.
The hotel staff were well trained, all they have good manner.
higher pricing in comparision with its hotel condtiion
shopping, having dinner, and relax at excutive club
Very conveniently located on Nathan road close to everything.
I have stayed many times at this Holiday Inn but think now that it is a little over priced given that it is over 30 years old hotel and the area where it is located is not that good anymore but it is still a nice hotel and I would stay there again.
Fabulous spa, great food and incredibly nice and helpful staff. Great location and the rooms are top notch.
The staff in the club floor are very professionals, always offering to help and assist.Excellent customer service.
The Mira is different, standing out from the crowd due to it's designer look & outstanding staff. Put in on an MTR Station & it would be sublime. Note: Chief concierge from the Grand Melborne..enough said. Noise - Hotel rebuilding with jack-hammer noise during day - Don't plan to be in hotel during the day.
The rooms were, if anything, nicer and more comfortable than they looked on the web site albeit a little smallish but HK standard size. The staff were professional and very helpful both on check in and out. I was very impressed with the technology in the rooms including a wireless keyboard that controls the computer on the TV screen. Breakfasts in the restaurant and on the club floor were very nice indeed. No complaints other than cost which is also HK style Cable reception on the large LCD was grainy at best but everything else was great
Great hotel , fantastic gym loved the suite and the bathroom
staff very good no internet access is the rooms, not good for this level of hotel
Amenities were great. Design was good. Location was great for tourism/shopping. Waited a really really long time for a room. Promised us a room then we waited and waited after a long flight. Said they'd come to us randomly in 3 minutes. Had to repeatedly ask for room which we received at long last a little after 3 pm. ( arrived before noon) Then we had to wait an extra hour for them to find our luggage and bring it to the room. This meant a lot of lost time when time was of the essence in our trip. So, plan for this. Otherwise a great place. A lot of waiting in the cafe resto too. Hotel bar was top!
The hotel location is fantastic and the atmosphere is great
Location and big room
Rooms very old in style and decor, needs a rebuild ,
every thing, it is the best hotel i have been nothing
I thourght it was good value for the standerd of room I had chosen, the location was very central to everything I needed to see & do. No I was happy!
Great location and close to the MTR station. The hotel room ad description said free internet/wifi was included. But after going there I was told free wifi is available only in public areas and wifi was available in the room for a fee. It was a false advertisement.
Loacation, and luxury - right in the middle of Hong KOng with a gret buffet
Spectacular location; hotel staff very professional and friendly. Overall good services.
Location was really nice, very close to shopping area and so on. We were forced to wait for long time to check-in but efforts on recovery to that failure was nice.
Sraff attitude and attention to detail. Can do attitude Price of food and beverages are exhorbiyant and a limiing factor to full enjoyment of the facility
Location, location, and location you have to pay for the internet
Location and service. Restaurant timetable. It finish very soon.
The staff was incredibly helpful especially Kitty Ting. All of our needs were met.
We loved our room with the view of the park and harbour. It was also close to good shopping and the railway station. The bed and bathroom were very clean and modern. We did not realize it did not have a pool but this didn't matter as the weather was cool.
services & facilities not as good as previous years. hotel run down.
The additional charge for internet use in your room is disappointing, particularly with the high cost of accommodation in the hotel.
A lot of lifts available for guests so practically didnt have to wait long for a ride. It has been remodeled & the rooms are the same size but newer carpet, bathroom. Very conveniently located
The CD player in the room is very nice, I happened to buy a disk before I got there, I loved the music and the night view outside the window is goreiouse! Brekafast is not quite good and it is not worth the price they charge!
close to shopping area hotel too old
very close to the downtown center shopping mall no swimming pools
Central locality, near Times Square and all business centres. Honesty of housekeeping staff, they returned me some monies left behind. Front Office is too jammed and efficiency doubtful.
Staff were helpful and room was always made up whenever requested.
This guest did not leave comments about this hotel.
The openness of the surrounding was wonderful consider Kowloon is such a busy place. The hotel was in the new territory near Hong Kong Chinese University, it's near the train station and easy to get to other smaller cities and central Kowloon. no
Free shuttle bus service frequency should be increased. Should provide free internet.
Location The fridge not working. The alarm clock not working and showing wrong time
The room was large for HK, nice amentities I will stay there again next time around Dinner buffet was overpriced
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Everything feels OK except 1) No free internet servive and it is very expensive 2) No free breakfast and it is expensive.
It is near the university area, busy and easy to access to train. The hotel isn't as clean as it mentions online.
Hotel was nice new and new furnishings very nice, It is also located right next to a train and bus station so you can go anywhere in Hong Kong easily. The Concierge was great and so helpful in all I needed. and the staff was friendly and helpful. The only negative is there is not a lot in the way of shopping and local restaurants just a few little take out places and 1 breakfast place. Everything else was great and we could of used the hotel restaurants but I like to try the local eateries.
This guest did not leave comments about this hotel.
Staff was very helpful. We had all the comforts of home in Hong Kong.
very nice and comfortable rooms
overall an excellent hotel location. it's hard to get a taxi at the hotel
It is conveniently located however the lobby area is small and noisy. The room rate is reasonable.
The staff were very helpful and happy to help, which was very much appreciated, especially as we were travelling with out twin 3 year olds. Free water & the free extra bed in the room was great.
North Point location. It is not in the main tourist areas (Causeway Bay or Tsim Sat Tsui) but, for me, it is ideally located and very convenient. Transportation via MTR, tram or bus is just a short walk away and a lot of local restaurants nearby. For the first couple of days there was some construction on our floor and even right next door but only during the day.
The location was great to get around in Hong Kong. Some staff members were not to helpful
The facilities are just amazing. Clean, organized. The bathroom really clean! Overall amazing The check in process could be better
I stayed for a week and was pleased overall. Decent room size for a Hong Kong hotel. There was a nice king sized bed and the hotels location was ideal. I will be going back.
The location is ideal for city tourism, Breakfast and breakfast-facilities are first class, superb. Humidity smell in the room, which was partially solved by opening the windows.
Location Staff attitude and service
It was discreet and all staff were very friendly. It realyy needs a facelift - the sofas were dirty and it needed a good clean.
I am totally dissatisfied with City Garden Hotel Hong Kong. It is not value the money and should disqualify this is the 3 star only. Staff in facilities are very very impolite and cannot speak English. I shall not recommend my friend to stay here.
the hotel location,facilitis and the good service
Executive loung very poor
Great staff anf great service N/A
This was a hotel we have not stayed at before but the staff made you feel important and welcome. Highly recommended and would stay there again. We were very impressed with the Grand Stanford's Club Lounge area and the staff there. They even remember you by name.
it was a family trip and v really enjoyed staying here, very close to shopping area and harbur....
The hotel staff are not expert , hotel rooms are not clean
Congratulations on one of your staff, Mrs Mandy Tsang at the help desk, very polite and extremely helpfull!!