Zagreb Hoteller

Der var venlig betjening, rigtig god morgenmad, og hotellet havde efter vores behov en fin beliggenhed Nej

Yes. The room was very disappointing, small, oldish and the bathroom cramped.

The hotel is in a fairly convenient location. The buffet breakfast offered was good.

Clean rooms and a good location. During the weekend the pool is closed for cleaning reasons. Quite dissapointing if u're staying there in the weekend.

I stayed the Club room at the top flour, however no city mountain view. SPA was needed one day in advance booking. It is difficult to use for one day traveler.

Disappointing....unkind staff, forcing the kindness. Rooms are not in accordance with the category of 5 stars taking into account that the La Meridien Lav also 5-star hotel from Starwood group. Sheraton was completely disappointed.

Staff no

The staff was friendly and helpful. The restaurant was good. The spa facilities were a disappointment.

The pool is great and the room service not bad. The service of this hotel is simply not up to scratch for a 5-star hotel. It is okay for a 4-star hotel. To give some examples:the staff is not helpful, sometimes does not speak English (!), the room, was way to hot (in November!), our room was not cleaned in three days, even not after repetitive contact with housekeeping.

the use of the wellbeing centre. ie pool,spa,sauna . we enjoyed our stay. However the staff were not very customer focused. particularly the girls in the spa centre.a smile goes a long way which these girls did not have.

It is a very clean and modern hotel good located if coming by car while on the main road (Zagrebacka Ut.) with large rooms and a good restaurant with a variety of a breakfast buffet. Maybe range of outdoor parking could be more.