Unquestionably the cleanest, nicest, most accommodating, and all around best value of all the 4-stars I've stayed in over the last 2 months. This place is incredible. Everything was great
The beds are very comfortable and soft. The breakfast selection is good and diverse. The shared areas and the old building have a nice ambience and classical style. The hotel is situated very centrally so you are never more than 25 mins walk away Certain members of staff at the reception were getting by putting in the minimum required effort when handling questions and requests. Pro-active is not a word I would use. You can drop off suitcases but you have to put them (yourself) in an unattended, unlocked area, which was rather odd.
i thought the hotel decor was exceptional for a city hotel beautifully appointed reception rooms there are two parts to the hotel and the second part would be slightly less impressive than the first older part but not a big issue otherwise lovely hotel great location
Beautifully grand hotel, immaculate throughout. Rooms were superb, décor, bathrooms, all Ist class Excellent breakfast, vast choice hot/cold, all served in very pleasant dining room. No bad points.
I found the staff very aatentive and polite. The hotel is quite opulent even though some of the rooms are hard to find.
A central location, well appointed, an excellent breakfast, relaxed. The high standards of cleanliness and comfort. Efficient staff. It played a great part in making our visit to Bruges a great success. A minor point worth considering - We would have liked some drawers in which to put our folded clothes. There was plenty of hanging space in the storage unit. Some of the staff could have looked a little happier.
clean, friendly, efficient close to city sights
Beautifoul, very very good Nothing
Friendly and helpful staff. Great location. Room was excellent. Breakfast was delicious.
Fabulous room in the old part of the hotel, sumptuous decor and very clean - more 5star! We had upgraded and was worth it. Enormous double bed and beautifully soft and comfortable, in fact probably only the second most comfortable we've had in the world. Staff were very helpful, and all spoke fluent English, arriving on a Sunday they checked the restaurant in town was open and made our reservation whilst we toured the town. (excellent idea as it was fully booked later). Breakfast was plentiful and of a super standard - even the scrambled egg! Parking was easy and secure and €20 for 24 hours good value. The breakfast room was very hot. Be aware there is a youth hostel up the street and as it is a city hotel in an historic part of town there can be a little noise, this didn't bother us in the least, but it could.
Hotel was clean and just off Market square, very convenient to historical district. Our room had a terrible odor one of the days we were there. Smelled like sewer backup problem.
Stayed 3 nights in November 2010 for an average of 145€/night breakfast not included. Very nice modern hotel ideally located in downtown Bruges. Standard rooms are clean and spacious with an 'assembled' queen bed, an armchair, a desk, 2 closets, a full-sized bathroom with shower and bathtub. View on the canal for some rooms in the back building. Bar fridge & LCD TV. Lights turn on and off with the key card. Free wifi on request at the bar. Parking below the hotel building. Facilities include a restaurant for breakfast, a very cosy bar, a small gym, and a wellness center with sauna & hammam. Walking distance from main shopping streets, restaurants, and museums. The staff are extremely helpful and speak good English. Queen bed was in fact 2 single beds... Gym opens at 10:00am, way too late!
The professional staff and luxurious surroundings made our stay very comfortable. The underground car park was quite expensive at Euro 30/day and did not have a lift into the hotel.
Very friendly and helpful staff. Beautiful hotel. We brought two of our children that were allowed to stay in our room and the hotel decided to give us an upgrade to a suite. This is what hospitality should read like in the dictionary.
Frinedly efficient service, excellent breakfast,great location
Very central and quiet. No real complaints
A beautiful hotel which was very comfortable. We didn't eat in the hotel but had drinks in the bar a couple of times which was very pleasant. Staff were extremely polite and helpful. The pool complex was beautiful and relaxing, the only complaint would be the pool could have been made a little bigger. Saying this there were never many people there so it was not really a problem. The hotel is very central and the shops and attractions are nearby. We would recommend a canal boat trip.
Service from front desk staff is excellent and friendly. Rooms are large and very comfortable, with separate tub and large stand-up shower. You will sleep very well here! Lots of amenities but we didn't try them as we were only there for 2 nights. Good location, about a 5 minute walk to the Markt square.
location, staff were great yes, the toiletries we seen on the maids trolley were alot nicer then the ones we were given in our room , why ?
The hotel is beautiful. The staff are very friendly and very helpful. They really give the impression that they want you stay to be perfect, and they will do all they can to make it so.
the location, staff, and services. the TV channels, no enough English and Arabic channels
Cleanliness, size of the rooms and the style of the rooms The room service menu wasnt the greatest and the shower water varied from scolding to ice cold, unable to find a constant temp.
udmærket, meget fin beliggenhed, helt centralt, noget støj fra gaden, OK morgenmad Støj fra gaden, værelset blev meget varmt, ellers OK.
At det er beliggende midt i Brugge og muligt at bo mange sammen i en en lejlighed inkl. morgenmad At der til 6 personer kun er et badeværelse.
Nemt at finde, P-kælder lige i nærheden, næsten i centrum af byen.
Hotrellet er velbeliggende og værelsesstandarden fin, bl.a. m. velfungerende aircondition. Renlighed og service fin. Bedre kørevejledning og hjælp til parkering
Very friendly reception and helpful. Good location, comfortable rooms and safe parking for our car without the hassle of feeding machines.
perfect location, excellent breakfast
Excellent hotel - pleasant, helpful staff and clean, well presented room. Briiliant location near the main square.
The hotel was spotlessly clean and there was a good choice for breakfast. Staff were friendly, helpful and efficient. The pool and sauna were ideal for relaxing after a day's sightseeing and the hotel was centrally located only 2 minutes from market square.
The location was excellent and the availability of parking was a real plus. Ability to check in early on arrival day was also a plus. Staff at reception were very helpful, and knowledgeable. Swimming pool was too cold - to the point of not being usable. This is a pretty big negative as the pool was a main reason to book this hotel. Breakfast was ok but not great. Bar was a little impersonal. Decor around common areas of hotel was bland and lifeless.
breakfast no bacon
Cleanliness, Staff polite, pleasant and efficient
Very friendly and helpful staff,would recommend the hotel to other people.Would like to stay there in the future.
The staff were very polite, friendly and helpful. The location was central. The breakfasts were very good - nice choices. No.
The staff and the location. The room was a fraction too small for the price.
the luxurious room and attention to detail in every aspect - even the silver cutlery usd for breakfast and the crystal glasses used in the bar.
The charm, location and room facilities of the hotel. The staff could not have done any more for us. The wasn't a restaurant on site and no tea/coffee facilities in the room.
The friendliness of the staff The air conditioner was right above the bed!
The location is superb. Excellent breakfast, well served. The reception staff were particu;ar;y helpful. We changed rooms because the one we had booked was very cramped. It cost us more but it was worth it. It would be helpful if some warning of the room sizes was available when making the reservation.
the family feel and the position was excellent No...................
The location is excellent.Staff very friendly Our room was very small even by European standards and would not have wanted to stay there more than one or two nights
The service, the staff and the location
Beautiful lounge. Comfortable room. Good breakfast, but very expensive.
Lovely people and very helpful. Excellent breakfast and great position Our standard room was small and dark ( tree outside window )and poorly lit.The WC was squashed into small space beside the bath and very difficult to use.
Effektivt, rent og pænt. Rigtig god morgenmad Værelset var temmelig varmt - og det larmer meget på gaden, så det var ikke muligt at sove med vinduet åbent. Det ville få mig til vælge et andet hotel en anden gang.
Fantastisk beliggenhed i forhold til Brügge bykerne. Vældig god restaurant i hotellets baghave. Alt for dyr parkering
Jeg synes godt om, at man uden videre argumentation imødekom mit ønske om at afkorte opholdet med 1 overnatning - fra 4 - 3. Jeg slap for ydmygende argumentation - og jeg slap for at skulle ærgre mig over at skulle betale for en overnatning, jeg ikke kunne benytte. Ugmedkrydsogslange!!!! nej
Hotellet var godt og havde en venlig og professionel betjening både ved anskomst og afrejse
Hotellets centrale placering lige ved de største seværdigheder, morgenmaden var også meget fin. Værelserne er lidt mørke og gangene virker ligeledes kedelige med de gul brune farver.
Beautiful hotel and very quiet despite it's central location. Excellent staff with the perfect balance of efficiency and friendliness. Extremely comfortable bed!
A nice, comfortable, hotel in a good, central, location. Staff were very efficient and helpful.
Location, design, friendly, helpful, luxurious, comfortable No soap in bathroom. Hair dryer not powerful enough. Nice rug but was slippy.
staff excellent room was at street level
1. Good central location 2. Comfort and charm 3. Parking facilities 4. Good lighting, mirrors and hairdryer in room (important for women!) 5. Helpful and attentive staff 6. Cleanliness of room 7. Excellent breakfasts
I liked everything during my stay at the Martin's Orangerie, especially our room, it's design and cosiness
Your hotel is quite unique in a way, and had a good relaxing feel to it. Classy without being over elaborate. None
Very Nice hotel with good location. Main areas of hotel were pretty and well decorated. Room was clean. There was not a shower in our room! Only a hand held shower in a bath....holding the shower head while trying to wash your hair is not that much fun. For a four star hotel, I expect a decent shower. The carpet in our room was quite old and stained as well, but the rest of the room was very nice.
We loved the character of this hotel, and the friendliness of the staff. it was in a quiet location, but still close to everything. it was very special.
nice area, close to centre, private parking (but not free). no value for money. The hotel looks like it could use some renovations. Bathroom not clean. Breakfast buffet poor, no value for money.
A beautiful hotel, well decorated and adorned with antiques that gave it that period feel. The position was also perfect, adjacent to the main Squares and on the bank of the canal, not to mention some very nice bars on all sides! The canal view rooms are worth the extra and the breakfast first class.
convience and lovely cosi atmosphere welcoming staff
Location and facilities were wonderful. Hotel on a canal with small square nearby with cafes. Very convenient to Markt Square. Hotel has Old World charm. Delphine at front desk was very helpful. Definitely would stay there again. Our room was quite small - #24- with a small window and not much light. The tub/shower did not have a shower shield on it.
Quiet, but only 5 minutes from "the centre". Wonderful breakfast, charming oldie world feel. Staff at reception very helpful. Only thing missing was the in room tea/coffee facilities.
Central location, super spacious room and prompt service Nothing to not like at all!!
The lovely history and decor and surroundings and comfortable room within easy walking distance to the main area of town Nothing!
The hotel staff was excellent and ensured our stay had no problems.
Drinking in the bar on return to the hotel late evening - informed conversation from staff Paid parking offered was too far from hotel
The Garden view room gave us a very comfortable night in peaceful surroundings.
Nem central placering midt imellem Brugge centrum og stationen.
Luksus. Det er dejligt med køleskab og elkoger på værelset. Luksus morgenbuffet.
Beliggenheden var rigtig glimrende. Hotellets indretning og morgenmad var ligeledes fin. Værelserne var i forhold til prisen ikke overvældende store
ligger central til "hele"atraktioner,godt parkeringsmulighed i keller
The staff was fabulous. Particularly the front desk staff. There were no drawbacks that we experienced.
Always a good hotel.
A very good hotel.
Great position. Good breakfast. Internet access should be free in all four star hotels.
As a regular visitor to the hotel the convenience and the general good package offered by the hotel suits my needs
Gorgeous hotel just outside the center of Bruges but less than a ten minute walk to the markt. My room had a beautiful view of the city and was very comfortable.
Dejlig morgen buffet i flotte omgivelser og skøn musik!
Et velbeliggende hotel med alt det nødvendige - og den store fordel, at der er fri parkering. Orienter grundigt om tilkørslen til hotellet, der kun kan nås fra én retning.
Meget smukt hus- god beliggenhed -tæt på centrum
Frihed, ro og god morgenmad. Fin beliggenhed.
Convenience and it took one night weekend reservations.
Very friendly staff, clean comfortable rooms and an excellent central location to visit Brugge from.
The hotel is located very close to the town square and the staff was very friendly. It is an ok hotel but maybe a little bit old. This did not disturb us, though.
Position apart from the loud music from the concerts
Stayed in a very nice studio room - away from everyone else N/A
Good selection of hot and cold food at breakfast. Walking distance to main square, reception staff friendly and helpful. Room small but adequate, huge bathroom, nice decor in room. No parking on site but parking garage nearby. Location hard to find by car without GPS or map.
Excellent location and decent breakfast! First floor room, right on the street, near bars and clubs.
Although our room was great and overlooked the courtyard at the back, our friends were in a part of the hotel that overlooked a disco and was very noisy and woke them every night of the stay. Also the floorboards are very squeaky and the slightest movement in any of the rooms is heard from rooms on the first floor.
It is a beautiful hotel. The rooms were spacious and quite luxurious. Cleanliness was great. Staff were efficient and friendly. Breakfast was good. Good value for money. Nothing
Very helpful and friendly staff. Very conviniently situated.
Very close to center and train station. Ok for what it was.
Staff were very helpful. The re-furbished bedroom was very comfortable. We particularly appreciated the tea and coffee-making facilities.
Staff, all very helpful...... Decor of the hotel. (Although I undetrstand it is due for a refurb.) Room tempertures were low and not adjustable. (Although staff provided us with a heater.)
It was nice to have some English channels on the television! Seeing as we were staying with 2 young children, we were confined to our room from 7pm onwards so great to be able to watch something together in English.
hot showers, cooked breakfast cold room on arrival
Very family friendly and central location. Fact that there was not free car parking.
the fact that it caters for families and has family rooms.
The hotel is in an excellent location. The room was spacious, very clean and comfortable and good value for money. Only criticism would be no tea/coffee making facilities in room. Breakfast was self service with a wide selection of food. I would not hesitate to use this hotel again.
Close to all local attractions friendly helpful staff we smoke so had a smoking room great as the weather was bad No bad points
Location is central brugge and carparking is under the hotel. The hotel was fantastic I would recommend this hotel as it is very child friendly. Only one complaint was that the hotel restaurant for evening meal is very limited not many tables available as they are ready for breakfast the next morning but the waitress was welcoming and friendly.
The lady in reception was exceptionally friendly and helpful. The room was beautiful and the setting very pleasant. Good breakfast. Very happy indeed.
The room and bathroom was clean. Breakfast was nice, not a massive range of food but good for me (ceral, fruit salad, boiled eggs, tea, coffee ect.). Location was very good, about 2 or 3 minutes walk to the markt and generally quiet at night. My bathroom was very small but it was ok for me (however I'm not a very big person).
The chambermaid left the door of our room open when it was unoccupied!
Location Need refrigerators and microwaves in rooms.
Location was really good. Rooms were very clean. Black curtains were good idea. Rooms are quite. Breakfast was good enough. Bathroom was a bit small.
The breakfast and the bedroom.. The appalling bathroom which was more akin to one found in a caravan.
the superbe view on the canal
The location was fantastic Did not find the staff helpful in providing information or tourist literature. The bare minimum was offered even upon request for more.
Clean confirtable hotel close to town centre. There was an unpleasant smell when our bedroom door was opened for the first time but it appeared to clear - we guessed the room had not perhaps been used recently.
It's location, it was ideally situated and within walking distances to the main squares of the town and made the experience of finding my way around that much easier. The staff were also friendly and spoke perfect english, which for a person who doesn't speak the local language was very helpful and reassuring. nothing
Det var rigtig godt til prisen. Man fik rigtig meget for pengene i forhold til det var et 4 stjernet hotel. Det lå også rimelig centralt og P forhold helt ok.
Værelse og badeværelse var dejligt store. Plads til både personer og bagage. Fin rengøringsstandard. Nej.
Hotellet lå godt og kan godt få betegnelsen "business hotel". Med booking. com's tilbud får man rigtig meget for pengene. Parkeringsfacilitet. Henvisning til parkering.
Lå dejligt i Brygge .Fik værelse ud til kanalen.God plads til 3 .Fin morgenmad Ikke i forhold til behov og forvetning. men for måske lidt stille for yngre mennesker
Blev skuffet over et fire-stjernet hotel der tager ekstra for benyttelse af spa-området, når det er derfor man har valgt det. Desuden synes jeg at hele hotellet trængte til en omgang rengøring, vedligehold og maling - og at plastic blomsterne skal skiftes ud med nogle rigtige. Det virkede lidt gammeldags og mølædt over alt. Synes at servicen og tilbudene skal forbedres - at man skal forkæles noget mere på et fire-stjernet hotel. Og så synes jeg at man skal give hele stedet en gang med en pensel og lidt maling - skifte nogle møbler ud og gøre det lidt mere luftigt og eksklusivt.
Proffesionelt- fine værelser- god morgenmad perpekt beliggenhed og hotelværterne var meget hjælpsomsomme. måske hvis man er op i årene der er badekar- hvor vi var og det ikke så nemt- heller brusenice, det foretrækker vi.
Venligt personale. Godt sortiment ved morgenmaden. God service og informatione om byen og området.
Godt værelse af en rimelig størrelse. Roligt kvarter, men meget tæt på Grote Markt, så alting kunne nås på gåben. Fremragende modtagelse ved ankomst og god vejledning i bygeografien. Morgenmaden var rigelig og vellavet i hyggelige lokaler. Fin lille gårdhave til rygere. Internetadgang i lobby. Svært at finde parkering tæt p hotellet, men hotellet havde en egen facilitet, som dog kostede 15 Euro pr døgn.
Vi nød den venlige stemning på hotellet ,altid hjælpsomhed med et smil. Beliggenheden var i top, lige midt i centrum. Vi havde også stor glæde af parkeringsgaragen, den var tæt på til en rimelig pris.
Et rigtig dejligt sred med fin service
all was perfect!!! n
An extremely luxurious and comfortable hotel with friendly and helpful staff and placed in just about the best position for visiting Bruges. Road outside the front rooms overlooking the canal is relatively busy and very noisy at night from cars rumbling over the cobbles.
Had two rooms with family including myself and wife and two children, 6 & 8, and a 21 year old friend. The hotel is one of the best botique hotels I've ever experienced. The staff was great, spoke English which was important for us, the hotel room was incredible and the location is the best in Bruges. Nothing I didn't like but with family I'm glad I got two rooms.
The hotel is ideally located for exploring Bruges' historic centre on foot. The restaurant is excellent and reasonably priced, and there is a roaring fire in the bar. Could find nothing to fault it.
the politness of the staff and the location with car parking no, only that the bath was a bit stained not dirty just stained through age but not a real probnlem as we had a shower
Lovely boutique hotel with very nice large rooms. The staff spoke English and were super friendly and helpful which we appreciated after having just come from Paris. Wish we could have stayed more days to enjoy the spa. I would definitely like to return for a longer stay. Nothing to dislike about this hotel. Everything was perfect. Great value.
It was all wonderful. Fairytale setting with friendly and helpful people everywhere. I couldn't stay longer!!
The location and the staff
location, great price, great clean hotel with own parking nothing we didn't dislike
Wonderful property and staff. I'd hate to pay full price, but one of the nicest small charming luxury hotels I have ever stayed at! Will definately return. Brugge and De Tuilerieen the nicest surprise of 2 weeks in europe. Bar could use a couple wonderful beers of Belgium on tap.
The chocolate fountain included as part of the breakfast buffet The room was much smaller and not as luxurious as the photos on the website
The relaxed informal atmosphere, a very welcoming feeling. Nothing was too much trouble. Good advice about where to eat from staff.