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Very well located for station and only 15 minute walk from old town.Staff very friendly and helpful.9 Out of 10 overall. No
Excellent! The slight problems with hotel staff encountered the last time were addressed. Great stay. Nothing at this point.
It was great! Amazing Incredible location, just walk outside the train station and there it is in the middle of a "platz", it's brand new hotel with modern confortable rooms and the rate was alzo amazing (very low for such a nice hotel).
brand new, very clean and spotless, very helpful and friendly staff a bit overpriced considering that quite rough area (Salzburg train station square), breakfast is not included and cost a fortune (14 euro), you can actually dine for that money in Salzburg!
Close to train station Wifi signal was weak
The hotel is close to the train station.
The hotel was very clean and friendly. Breakfast was excellent, plenty of choice. Definately would stay again. Nothing I didn't like - it was a bit of a walk into the centre of Salzburg but very handy for the airport bus and we were able to check in very early which was great.
Ramada is very close to the Main Station, which helps considerably. It is a modern, needbased hotel. Breakfast spread is very good. They do not serve Lunch or Dinner.
The location is very convenient. Mr Hofer, the man who works in the evening, was disguntingly rude. It is amazing to stay in a place where you have to pay for the services which is normal, but on top of it you're paying for the pleasure of being treated like dirt by this unhappy worker. Awful!
The hotel and breakfast was very nice. I didn't like the location of the hotel and the elevators were very slow and crowded.
The decor was fabulous! Staff was so helpful. We needed help to get back to Munich when the border was closed to Germany from Austria. They all helped us find an alternate route to get home. They checked trains and buses and provided us with maps and information to cross the border in a stressful time. They spoke English quite well which gave us peace of mind we could trust their understanding of our needs. So glad we booked with them. The room didn't have a surface to set our suitcase on.
Pænt og ordentlig hotel, fin service, og fin beligenhed Lidt snævre parkeringsforhold
God beliggenhed tæt ved Centrum/gågader og god morgenbuffet. Rent og pænt og korrekt betjening i reception og af øvrigt personale.
Super god morgenmad, den bedste i mange år
nemt at finde med gps ikke så langt fra motorvejen max 10 min og lige i centrum.total lækker morgenmed nej entlig ikke
Godt hotel. Fin stardard. Valuta for pengene. Placering. Venlighed. Vær opmærksom på at der er meget støj fra gaden.
Please write at least 15 words
The Hotel Sacher was a charming hotel with an interesting history. We did lots of walking and It was conveniently located to shopping, site seeing and restaurants. The staff was great and very helpful during our stay. In the evenings we enjoyed having cocktails in the bar while listening to pianist play. The Hotel Sacher is a great place to stay!!
The staff were very courteous and spoke numerous languages so it made communications easy. Also, they were very discreet and extremely helpful with any issues and questions about the surrounding areas. The view from my room were spectacular!!! Quiet, romantic, and close to downtown historical Salzburg. Nothing were wrong.
Hotel is conveniently located for festival goers. Facility is old and room small.
The location and the friendliness of the hotel staff. The rooms were quite dusty and old. In fact, we came to know (from the management) that only some rooms were renovated and not all unlike what was stated in the booking.com website. On the other hand, the breakfast buffet wasn't really a 5-star hotel standard.
Mr. Reinhold helped us get amazing ticket to the symphony the day of the show. He was thoughtful in organizing a private tour and directing us around the city so that we didn't waste time or miss the hidden gems. Truly exceptional service!
kitchen, interior design, service, clearness
Sacher Hotel, location is perfect for touring Altstadt Salzburg. Junior suite was impeccable, and well furnished, entire staff most friendly and helpful, and service worthy of a five star boutique hotel. Absolutely, nothing.
The ambiance and the location The old bathroom, quite unconfortable
Wonderful vue, large room with a pleasant balcony, very kind and attentive staff, good restaurant. One of the best hotel I've ever stayed
The service Incredibly small rooms
always available, always ready to assist rooms are small and it is always a fight to get a room with a view
Der var god service. Veldig høy standard på maten. Blev overrasket over den store prisforkellen fra hva vi betalte og hva værelset egentlig kostet. Det er en utrolig rimelig pris man får ved å bestille på dette nettstedet, ville aldri ha betalt fuld pris, så bra var det ikke.
Værelsets indretning. Gårdhaven. Morgenbuffeten. LIdt "snyd" at charge morgenmad ved siden af værelsesprisen. Det giver et skævt billede. Prisen var i en kategori, hvor morgenmad inklusiv burde være en selvfølge. Internetforbindelse kostede 18 euro for et døgn og 7 euro for en time(!) Vi har andre steder oplevet, at fri internetadgang var en selvfølge, selvom værelserne var billigere. Det virker gammeldags og en lille smule grisk. Aircondition, som var grunden til at vi valgte hotellet, fungerede ikke på værelset. Da vi klagede over det (skulle kun overnatte een gang), blev der blot trukket på skuldrene, ingen nedslag i pris. Det er ikke OK til et hotel af den standard.
Prisen var super! Det er for dårligt, at der ikke er gratis internetforbindelse på værelserne. Det ville få os til at vælge et andet hotel, hvis vi skulle til Salzburg igen.
It starts with the concierge taking care of your car and luggage, the girl at the reception brings you to your room and gives you info about city and map before you can ask, really very good service. Beds are very comfortable and the room was in authentic style which fits with the rest of the hotel
Business trip to Munich
The service was impeccable and the room was spacious
location near the center
Everything, staff were so welcoming and made us feel special and individual which was much appreciated as this was our honeymoon. Yes - it was extremely smoky and very warm
Good location. Toilet is immaculate. Single room is small
Friendly staff, excellent location, comfortable rooms it didn't have a spa. the furniture was a bit worn
Location was a important factor. Love the decor too!
Old world charm, historic building, beautifully maintained, elegant, extremely delightful staff, wonderful restaurant, terrific bathrooms. Absolutely nothing to dislike about this lovely hotel.
Wonderful sevice. Beautiful room. Excellent location. One of best hotels I have ever stayed in.
Regtig godt personale hjælp som og servces er til ug+ ++ Nej
God beliggenhed i forhold til vores behov -har boet på hottel 2 gange før!
Fint hotel, nemt at finde, gratis parkering. Det tager 10-15 minutter at gå ind til de forskellige sights. Hotellet ligger lige ved siden af jernbanen og noget vejarbejde, men vi blev ikke generet af det.
Stilfuldt gl. hotel lige i hjertet af Salzburg. Flot morgenbord med stort udvalg.
God beliggenhed. Tæt på banegård og centum. God morgenmadsbuffet. Fik værelset ret sent; (kl. 15.30). Travlhed; mange gæster checket ud samtidigt?
Very pleasant hotel with friendly staff and informal atmosphere. Excellent location and fairly large rooms. Decor of rooms may not be quite what you expect from a 4 star hotel, but nice bed linnens and towels. Another nice touch is a complimentary lounge, where one can grab a nice coffee, mineral waters and juices at no cost. Very good value for money, especially if you book well in advance.
Hotellet ligger meget centralt i Salzburg. Det var rigtigt godt til prisen. Personalet var meget hjælpsomt. Morgenmaden kunne være bedre til prisen.
Ligger super centralt midt i byen med gå afstand til alt. Der oplyses dog misvisende at der er gratis parkering på stedet, dette er ikke korrekt der henvises til en parkeringskælder 100m derfra som koster 13€ i døgnet. Korrekt oplysning om parkeringsforhold.
god betjening og værelset indrettet godt. tæt på alt i byen.
Betjeningen var rigtig god. Dejligt stort værelse.
Dejligt hotel med en fin beliggenhed. Dejligt morgenbord.
Mulighed for internet på værelserne
Hjælpsomt og imødekommende personale. Smukt, harmonisk, og gennemført interiør. God beliggenhed for en turist Vandkedel il el-kogepladen samt kopper m. kaffe/the breve
I forhold til prisen er det noget af det bedste jeg har oplevet. Dejligt hotel med en ret central beliggenhed, god service og rigtig venlig behandling. Jeg kan helt klart anbefale hotellet.
var meget central og med parkeringshus tæt ved
Afstand fra den gamle bydel var lidt uklar i hotel beskrivelsen. Der var lidt længere en vi regnede med. Vi var skuffet over, at der stod i hotel beskrivelselsen at der var spa. Det var der også, der var bare ikke noget vand i spaen. Til gengæld var det nogle dejlige store værelser.
Hotellet har en rimelig standard, der er nogen gadestøj, airconditionanlæg støjer meget.Værelset virkede noget indelukket. Personalet er venligt og imødekommende. Der bør sørges for bedre mulighed for udluftning og frisk luft.
Fantastisk værelsen med seperat toilet og et kæmpe badværelse alt var bare i top
Central to old town, and staff were very friendly and helpful
The 'creature comforts' make all the difference, but a hotel is nothing without it's staff and in this case they were fantastic. That there was not a No Smoking area in the main communal areas.
Centrally Located close to Old Town and Railway Station
Great location, quiet and relaxing. Room was very nice and did get an upgrade as it was my birthday. My girlfriend contacted the hotel in advance of our stay to organise a surprise cake and bubbly on arrival as a surprise. The hotel forgot this and she was really upset as she had to speak to the hotel and then the receptionist did not even apologise despite acknowledging it was their mistake. Despite cancelling it - the cake and bubbly was there when we returned to our room, but warm and by then we didn't want it - we were still charged for it!! This did take the edge off our stay unfortunately.
Bistro Bar Unfortunatly just a little quiet.But we assumed that it was because its out of the main season.Prehaps you could offer special return deals to anyone who has used the hotel for holiday breaks
The hotel staff were extremely professional and very helpful. The rooms were fabulous. We enjoyed our stay very much and would return again. no complaints at all. Everything was wonderful
The staff in the Sheraton Hotel were excelent. They all had excellent English and knowledge of the area which made our stay more enjoyable and memorable. Only fault I had was I thought I had booked a Double room however when we got to the room It was a Twin. Would advise people to ensure on Check in the room u get is what u booked.
Very, very friendly, informative and helpful staff throughout the hotel. From check-in, at the restaurants, the Concierge - their friendly, helpful attitudes will bring me back.
location in city centre, value for money, cleanliness of room staff was friendly but not very effective. there was a queue at the checkout, which prompted me to leave without getting a receipt, whcih I had to request by phone after the stay
Outstanding hotel - staff were efficient and friendly as well as thoughtful. Room was full of character and exceeded our expectations. The atmosphere of the 600 year old hotel was fascinating. We ate room service food which was excellent - we were able to pick locally popular dishes as well as the usual chioces on Hotel Room Service menus. Parking was not convenient by the hotel, but the hotel took care of it all with free valet parking, so this was not a major issue.
The location is excellent, very central. The hotel is located on commercial street of the city, an area with restricted car access. Consequently, I lost at least 30 minutes trying to identify the address where I could not reach by car. Finally I called the hotel and they indicate me a different address for car navigation and so I got behind the hotel. Then I realized that the hotel has no parking and I was sent to a public parking (relatively close to ~ 200 meters). A very unpleasant experience, amplified by the fact that rain in that day and walk with luggage from the public parking to the hotel it was not the favorite part of a holliday day.
Wonderful staff and perfect location The carpet, TV stand, small sofa and small table and chairs felt a bit cheap and out of place with the rest of the hotel
Great location - easy to walk to everything.
Mixture between traditional austrian style and luxury Nothing to complain
The staff was very friendly. The hotel is on a cute street in Salzburg, very close to shops, restaurants, and tourist sites. We would definitely stay here again!
charming small hotel in centre of town very noisy at night
Excellent location,very professional and helpful staff.I also liked the rustique room not lacking modern amenities.I would advise more English TV programs.
The location of the hotel. We enjoyed staying in the 'old' part of Salzburg.
This is a fantastic hotel! If you like antiques in your room and helpful staff attentiveness, this is the place to stay. The restraint is fantastic. Don't go to it if you want new fusion type food. The menu is very traditional. Each meal was prepared as if your Gran muter was in the kitchen herself. ( I don't know the German word for grand mother, I'm just guessing.) My wife couldn't have been happier with the stay. Comforters- I tend to be a little warm. The big down comforters were a little to warm for me.
Restaurant was good but too pricy. For the rest, excellent stay!
Hotel Goldener Hirsch had all the promised alpine charm of a 700-year old hotel. The decor was quaint and we received a free two-level upgrade on our room. Very spacious as a result. Staff was remarkably courteous. A bit expensive for the included amenities, and the old world charm means some amenities are missing or outdated.
Rigtig fin morgenmad og meget hjælpsomt personale Det ville være rart at vide, at man skal over gaden for at komme til swimmingpoolen og at det er i en anden bygning end man bor i.
Værelset var nydeligt med en smuk udsigt til kirkegård, tårn og bjerge. Det meste af personalet var venligt. God morgenmad. Pool og sauna til afslapning, men der var dog en hyletone i området og ingen forklaring på tingene på engelsk. Man følte sig tryg på hotellet Hyletonen i Spa området og den manglende forklaring på engelsk. Ved afrejse var en af personalet ikke så venligt, som om at nu kunne det være ligemeget
Det havde en god beliggenhed, værelset var rigtig godt, byen er fantastisk. Den Bygning vi boede i var der ikke nogen elevator (det vidste vi ikke) med vi var så uheldige at der var 110 trin til vores seng.
Amazing Service and a Really Nice Room Nothing
The hotel was fantastic. Couldn't have asked for any better. Great staff, beautiful hotel, excellent location. Highly recommended.
I liked the friendliness and politeness of the staff , the location, service and lovely room. No
perfect location, excellent staff
Very charming place, full of character and atmosphere, ideal for a romantic getaway.
The room was beautiful and had an amazing view of Salzburg which was not that obvious to us from the description of the hotel. The staff was extremely friendly and helpful but not overbearing or snobby like in some other higher end hotels. Their restaurant was very good as well.
the totalle awesome restaurant
The staff was very welcoming and friendly Room service offered a very limited menu.
Very accommodating and friendly staff. Good commend of the English language (among others). Fantastic location that offered a panoramic view of Salzburg. Closeness to elevators that would take you right into the middle of the Old Town Cannot really think of anything, with the exception for an uncaulked crack under a bathroom mirror... :)
Hotel was nice and beautiful. Staffs are friendly and helpful. Breakfast was better than what I expected. You can order eggs, sausages, bacon, as you want. Very quiet surroundings, peaceful atomaspher. Room is very small. I expected a nice view from the room, so I was very disappointed. Dinner at the restaurant in this hotel, we had some wrong plate from what we ordered.(It was special dinner for us, so we were disappointed again) If I visit Salzbrug again, I prefer Hotel sacher.
I like every things in hotel except baggage porter who ask me to give him money 2 Euro for each baggage. I don't like baggage porter .
The breakfast buffet was by far the best we've seen on our trip so far. Lots of variety of hot and fresh foods. The location was also great being next to the train station. The bed and pillows weren't super comfy, but alright for one night.
The WiFi service which is stated as free on Booking.com was not free.
You have to appreciate the location in front of City Park and St. Stephen area winthin 10 minutes walking distance. No.2 and U3 metro is very convenient to connct to any popular spots in the city.
near to main railway station
nice location near train station , good breakfast, room was more comfortable nice for big family nothing
Hotel staff was very helpful and all spoke English very well. Hotel was clean, it is more a business class or conference center hotel, but as tourists, we always felt welcome. Breakfast buffet was very good, but they ran out of some items one morning and they were not replenished. Room was clean, not much outside noise at night. Five minutes' walk to railway station. Area around the hotel and nearby railway station seemed questionable at night, but we walked quickly and didn't encounter any problems.
Typical US style business hotel that did all the basics very well. The breakfast buffet was excellent with a wide variety of foods. Room service comes with a flat €10 service charge. I ordered a burger which with bacon despite the menu not making any mention of bacon being included.
Very close (3 min) of railway station; 20 min walking to centre(old town). Large room, nice design and clean. Everything was perfect (except that we went to the pool in the evening,at 9 pm,and one window was open and cold inside). Nice pool+sauna. Polite and smiley reception staff. Overall, excellent. It would be very nice to have coffee/tea facilities in the room.
The hotel is a good value for money, provided you get a special offer rate. You get the usual size room, comfortable beds, large-ish tv, I.e all the usual things you would expect from Radisson chain. The service quality is very average - I was shocked to be told by reception to come downstairs to give in my dry cleaning as they "didn't have enough stuff available" to come and pick it up. The rooms were not cleaned properly, when we checked in we had to ask for bathroom to be re cleaned. We asked for a quiet room, only to be told that it was not available. However it did become available after some arguing.
Location good recommended an excellent restaurant seven miniutes walk from Hotel car park location excellent with lift up to your floor Booked accomodation with Breakfast to be told I had not. I told them I always booked hotels with Booking.com and never had a problem before.
Friendly staff, comfortable modern hotel, easily reachable and indoor parking. Pool is also fun! Neighbourhood is not the best (near station) and can be bit noisy at night. Hotel room was hot and dry for reason we don't understand