Hoteller i Washington D.C.

Fordele: Bedste hotel jeg har boet på i mange år.

Fordele: Uden tvivl, den fineste hotel oplevelse jeg nogensinde har haft. Alt fra den hoveddøren til linned var nærmest perfekt.

Fordele: The hotel is ideally located in that it is walking distance to the White House and the Washington Monument. The room was also nicely appointed and clean. The staff was very nice and responsive. Service was on par with a 5 star experience.

Ulemper: We booked the premier room through Kayak. The room we were give. Was TINY - e.g. distance between dresser and the bed was probably less than 2 feet. If I were a solo traveler, this would not have been a problem. However, with a toddler, this became an immediate safety concern. We upgraded to a deluxe room.

Fordele: Everyone was very nice and the food was wonderful. The hotel was spotless and decorated very well.

Ulemper: Nothing. It was great.

Ulemper: When your paying $450 you would expect free internet

Fordele: I love everything about the hotel- the staffs, the room is specious and beatifly decorated, room, bed, bathroom are comfortable. The staffs are friendly. They’re great with kids too. Breakfast is good. Location is perfect. It’s close to sightseeing places but a little tucked away from trafffic and craziness. I love the hotel setting that is next to the water. Everything about this hotel is just 7 star standard I was looking for.

Ulemper: Parking $55 per night!

Fordele: Personalet var fantastisk

Ulemper: Kunne have brugt en kaffemaskine på værelset.

Fordele: Staff was excellent; great location

Ulemper: The walls are paper thin and the person next door had a party until 3 am. Impossible to sleep.

Fordele: Attention to detail; Aesthetics; Quality of room; Great amenities; Blue Duck Tavern

Ulemper: Pillow too high/mattress a little too soft for my liking, but that I suppose is nothing more than my personal preference.

Fordele: Location was the best thing

Ulemper: Nothing in particular but it could be less pricey

Fordele: Service and public areas what you would expect from this mark.

Ulemper: Rooms are a bit tired.

Fordele: Excellent service Excellent location, near to main retail street and food Beautiful area for cycling and exploration

Fordele: Meget dejligt, stort, rene værelser.

Ulemper: Under opførelse. Bliver meget støjende før 08:00. Siger, at det er i Georgetown, men det er øst for det. Ikke meget i gåafstand.

Ulemper: N/a

Fordele: God beliggenhed

Ulemper: Flere rygere på vores etage.

Fordele: Nær perfekt ophold

Ulemper: Alt meget dyrt, men ikke over stregen ift området.

Fordele: Meget rart hotel. Lobbyen var godt designet og indbydende. Værelset var rummeligt og imødekommende

Ulemper: Ingen store dislikes.

Fordele: Rene og professionelle

Fordele: Overall, a nice hotel and had a good stay. I especially enjoyed the gym, which was the best hotel gym I've ever tried - had a lifting platform, power racks, and dumbbells going up to 120 lbs. My only complaint would be the daily parking fee, nearly $50 a day. Nearby garages seemed to be charging $20-$25 a day.

Fordele: Great location. Very clean room and bathroom. Great ambiance in the area.

Ulemper: The air conditioner in the room would keep automatically changing to the heater setting.

Fordele: From the staff to the amenities, enjoyed the room, restaurant and proximity in DC.

Ulemper: WiFi in room should be free and food pricey.

Fordele: Overall hotel was in great condition and price was right.

Ulemper: Wireless charge of like $15 is ridiculous in this day and age.

Fordele: Clean, beautiful room, bed was very comfortable, good food.

Ulemper: the air conditioner was noisy.

Fordele: Extremely impressed by staff, facilities, comfort, cleanliness and overall level of quality.

Fordele: Facility was quiet, clean and showed a high level of attention to detail. Concierge was very helpful for dinner recommendations and provided a perfect location that was not readily found via standard web based search.

Ulemper: Gym staff was inattentive and actually were playing 2 types of music very loudly at the same time!

Fordele: Beliggenhed og walkability til national Mall. Fuldt køkken .... regelmæssige størrelse køleskab, ovn/komfur, vask, mikrobølgeovn!! Personalet er meget, meget hjælpsomme og venlige og høflige

Fordele: Room was comfortable and clean.

Ulemper: The television in the room is extremely outdated and did not provide a clear picture.

Fordele: Rooms were very clean and modern. Staff were extremely courteous. Restaurant food was excellent. Great stay all the way around, I would stay there again without doubt.

Fordele: Liked price, location, staff's friendliness & helpfulness, updated rooms, kitchen, breakfast.

Ulemper: BEDBUGS. I had to launder everything and throw away my luggage. very annoyed. have stayed here before but will not be going back.

Fordele: Very clean. Very comfortable rooms. Located near GWU so the neighborhood is not far from fun activity, yet quiet when need be. Friendly staff and they check on you at least 3-4 times a day.

Ulemper: Aging facilities. One of the buildings located across the street from homeless people in tents, which brings you back to reality about ther affordable housing situation within this country.

Fordele: * Room was a good size * Room included a kitchen area with full-size fridge and sink.

Ulemper: The room was extremely cold, and when we turned the heat on, the vent blew colder air out. We called the front desk and were informed that they had "switched over" the system and that even though it was turned to heat it would only cool the room. We were told a space heater would be sent to the room, but one never arrived and then hours later we were told they were out of space heaters. If the heating and cooling system can be "switched over" then presumably it can be switched back, so my question for this hotel is if everyone was so cold that you ran out of heaters, why not switch the ability to heat rooms back on? Overall it was kind of bizarre and extremely inconvenient to have to wear coats indoors and put a damper on our otherwise-pleasant stay.

Fordele: Very reliable and consistent. Good value for money. Excelllent location a few blocks away from the White House and all the monuments on the National Mall

Fordele: The staff were helpful and nice and the location was convenient. The kitchen is a nice convenience, but not needed for a short stay.

Ulemper: The carpet in the room was dirty. There is no fan or window in the washroom so steam from the shower stays in the room, this causes humidity and mold. I'm allergic to mold so this was very uncomfortable. The hotel has two towers, and only one common washroom with one stall located in the other tower. If you have a late flight out you can store your suit cases but no place to change. The toiletries were advertised as designer. It was bath and body brand. The washroom was dirty, hair in the tub. I don't recommend the Hotel for physically challenged guests as there are steep stairs up to the elevator from the lobby. I had to struggle with the suitcases up the stairs. Beware that the hotel charges if there are more than 2 occupants in the room. This was not disclosed at booking. They also charge for incidentals at check in. I found this Hotel to be Overpriced for what you get. I stayed at the Marriott down the street last year, I payed about the same and had a much nicer room, pool, etc.

Fordele: The room was huge for such a great place!

Ulemper: The parking was a little expensive.

Fordele: We stayed one night as we were attending a performance at the Kennedy Center. The location was great- we walked to the venue and got a quick and cheap cab ride back. We also walked to the monuments and major DC attractions. The location is great, and there is a Dunkin' Donuts and Starbucks nearby, if you don't want to pay high restaurant prices for breakfast. The room was gorgeous, and we had a view of the Washington Monument from our window! The staff was helpful and friendly, and even with parking the rate was good. If we didn't have to park a rental car, it would have been a downright steal!

Ulemper: Really nothing to complain about. The parking is expensive, and valet only but you don't really need a car to see the DC tourist sites, and the parking fee was comparable to every other hotel in the area. Free breakfast would have been nice, but I don't expect it in this type of hotel. I didn't use the restaurant, and instead went to Starbucks for breakfast and coffee.

Fordele: Very clean and very well maintained. Nice accommodations. Nice staff.

Ulemper: There was a transitional issue with the heating and air. We were between hot and cold days so the heat was the only option- no air conditioning. It was warm in the room on the hotter days- they did provide us with fans which helped. If it had been warmer outside it would have been very difficult to sleep.

Fordele: Comfort værdi rent

Fordele: The ability to use Netflix and other internet tv providers was a bonus.

Ulemper: The shower tile bit into my feet and it was too large for a small shower head.

Fordele: Good location, lots of pubs and restaurants nearby. Wifi was fast.

Ulemper: Standup shower, no bathtub, bidet, or spray hose for personal hygiene. Pricey lobby food options. Breakfast was not included, but there's a perfectly nice breakfast cafe out the back entrance that's full of police and municipal workers, which was good enough for me!

Fordele: Fitness center is amazing. Rooms are spacious

Ulemper: Pet policy is awful. A dog barked into the early hours of the morning and staff did not handle appropriately

Fordele: Beautiful rooms, Excellent views, excellent Customer Service

Ulemper: Nothing. I only stayed one night.

Fordele: Quality in all areas. They also honored my reservation with no problem even though I reserved it for the wrong night. They didn't make it like they were doing me a big favor either.

Fordele: Washington Tower rooms are really spacious, comfortable and worth the upgrade when you have a bunch of people staying in the room, namely during a convention next door.

Fordele: Washington Tower suite room was super spacious

Fordele: Hotel is big, clean, and convenient

Ulemper: Room wasn't ready when we arrived (even though we noted online at check-in), then wasn;t ready when they said it would be 3 hours later. Room wasn't cleaned until I called at 4pm after our first of 2 nights. In room dinning was delicious but both times we ordered, part of our order was missing - even when we called to notify, they said they were sending it, and it never arrived.

Fordele: I liked the proximity to everything - an Uber was never more than 4 minutes away! Plus you're in walking distance of a lot of places including the metro. The beds were super comfortable and I liked that most of the rooms had a separate magnifying mirror.

Ulemper: The floors are hard to navigate and easy to get turned around. With an injury I had to find a room closer to the elevator. When I changed rooms, I still had TO WALK to both my old room and the new. No one had an indoor golf cart or something that would make changing my room location a little easier, physically. The handicap accessible rooms had way less closet space and were less clean since they are not used as often or as regular, the beds need their mattresses turned - one bed was quite 'slope-y' on one side. Not every room has a separate magnifying mirror and the ones that do are not tended to in a way that a rusty spot doesn't form on the counter top underneath it.

Fordele: Imødekommende personale. Meget komfortabelt værelse. Behagelig seng, rummeligt toilet. God temperaturstyring. Meget hyggelig gårdhave.

Ulemper: Skulle have gratis kaffe i lobbyen om morgenen. Temperaturen i lobbyen for kold.

Fordele: Meget komfortabelt værelse, venligt personale og rigtig god beliggenhed

Fordele: Hotellet var helt fantastisk! I restauranten er servicen var fantastisk, og maden var lækker.

Ulemper: Lille værelse. Beskidt gulvtæppe. TV i et kabinet. Fuld seng. Forfærdelig ophold

Fordele: Rummelige og komfortable.

Ulemper: Synligt ældre og nedslidt.

Fordele: The hotel has been recently renovated, so everything was brand new. Note that only half of the hotel is the "historic" part, now the other half is new. That didn't bother me at all. There was a very nice, upscale feel to the whole place. The staff were wonderful - very nice and accommodating. I stayed one night and when I came into my room after being out, all of my lights weren't working - a breaker had blown. When I called the front desk, it was taken care of within 10 minutes by a very polite maintenance staffer.

Ulemper: The location was just okay - I walked from the closest Metro (Mt Vernon/Convention Center), and found myself walking along a street with boarded up houses. I wasn't taking any shortcuts, this was one of the main streets by the hotel. This wasn't too much of a problem for me, as I used Lyft to get everywhere and didn't do much walking at all. But it is something to keep in mind if you are making a reservation here. The only other thing was that my bed was very firm. That's a total personal preference, but did interfere with my sleep

Fordele: Unique historic and charming hotel in great downtown location. Nice antique furnishings, nice dining are for breakfast.

Ulemper: The room was small but clean and comfortable.

Fordele: The hotel was quiet, the room furnishings were fresh and attractive, and I found the decor pleasing generally. The room overlooked the courtyard, which was also quiet. A good location too--we were able to walk to many of our destinations right from the hotel. Staff were friendly and very helpful. I needed a cab one rainy morning, and asked at the front desk if they could call for one. Instead, the bellman grabbed his umbrella and went out to the street, down to the nearest busy corner, and whistled up one for me. Above and beyond!

Ulemper: Our room was small--would have been perfect for a single guest, but a little cramped for two. Just one bedside table, for example, with no room for a second. We would have liked a king bed, but one evidently wasn't available--again, perhaps a size issue. Last, half the wardrobe cabinet was taken up by a room safe and refrigerator pre-stocked with candy, soda, and alcohol, so there wasn't quite enough room for two people to hang our things. And yes, no iron or ironing board. We didn't try the meal facilities. We'd stay again--the pluses outweigh the minuses.

Fordele: The staff was friendly, location was convenient, rooms were very comfortable and nicely furnished.

Fordele: staff was courteous

Ulemper: They accepted my reservation then gave away the room. Sent me to another hotel without rooms. A true nightmare in the middle of the night in DC

Fordele: room size breakfast happy hour staff convenience location

Ulemper: room could have been a little cleaner

Fordele: Nice hotel. Great brunch and cocktail hour. Great location.

Ulemper: Parking exorbitant- $42 a day. Entry and exit to parking lot a pain. Internet access spotty.

Fordele: We bought a Timeshare at the District which is upstairs. We enjoy going there to visit. Great hotel

Ulemper: Location requires walking or driving. It’s at least a mile to Georgetown. At least a mile to DuPont circle

Fordele: Der var mere plads end jeg havde forventet eller havde brug for. Suiten var veludstyret og føltes luksuriøs. Personalet var meget hjælpsomme og høflige.

Ulemper: Én badeværelsehylde var ikke særlig ren. Udendørs lyde sent om aftenen, som var til stede, var betydeligt. Jeg kan kun anbefale bedre og mere stille vinduer for sådant et dejligt hotel.

Fordele: The suites were large, clean, and well decorated. The kitchens had everything you would need to cook meals. There were two nice cold bottles of water waiting when you got there. My daughter loved the open fire place in the lobby. Close proximity to the metro, specifically the green and orange lines for easy access to the National Mall. The folks at the front desk were very helpful. The washer and dryer was a real perk. We had a great stay at AKA!

Ulemper: The tubs are a little high, but I assume so water doesn't splash out.

Ulemper: The service this trip was underwhelming. Few encounters with rude staff. The check in process was inefficient, rooms weren’t ready for hours after normal check in time and no call or notification when they were ready. Also, hair in the bathroom from previous guests.

Fordele: - Facilities were great - Hotel rooms comfortable and spacious - Very nice Gym facilities - Front desk staff very welcoming and corporative

Ulemper: - Room wasn't ready on time - Staff in lobby area; not so friendly - Corridors were very warm

Fordele: The staff are great and go out of their way to make your stay perfect. Meticulously clean.

Fordele: Location. Easy walk to many attractions as well as to my business destination.

Fordele: Service was excellent

Ulemper: They changed me an extra 200 dollars when I checked into the hotel, despite prepaying on Kayak

Fordele: Personalet var så venlige, og hotellet var meget rent. Kæmpe bonus var, hvor tæt på hotellet var på alt! Alt er inden for gåafstand fra hotellet.

Fordele: Tæt på monumenter og Verizon Center

Fordele: Fantastisk beliggenhed ... Tæt på metro og downtown Washington

Ulemper: Ingen negative ting på denne rejse

Fordele: Beliggenheden var fantastisk, personalet var fantastisk

Fordele: Central location Clean rooms Value for money (I suppose)

Ulemper: WiFi not free in rooms and expensive Restaurant average. We asked for a cappuccino and got coffee tasting line filtered coffee with normal milk with lots of froth on top.

Fordele: The price was quite reasonable and the location was convenient as well. The staff was friendly and helpful too. Also the room was nice and clean.

Ulemper: First, the website says the amenities include parking. What it doesn't tell you is that it is valet parking at almost $50/day. Second, the website says the amenities include free wifi. What it doesn't tell you is that the wifi is only free if you connect to it down in the lobby. Otherwise, it is almost $13/day if you connect to it from your room. Overall, it wasn't a bad stay. I just wish the website was a little more detailed/honest with some of its information.

Fordele: Everything was great! Am upset that they put an $800 hold on my credit card when the room was only $300

Fordele: The gentleman at the front desk was very helpful and polite. There was a mix up with my parents reservation, and he too care of it. He also upgraded our room. The concierge was great with our kids, and gave them a free movie.

Fordele: FRONT DESK LADY WHO WAS A COWBOY FAN MADE ARE STAY FUN WITH ALL HER ASSOCIATES BEING SO HELPFUL AND LOOKINg OUT FOR TWO SENIOR CITIZENS ! THANKS !

Fordele: Location, staff, cleanliness

Ulemper: Food menu was comprehensive, yet a little limited for my tastes.

Fordele: Staff was very attentive and very friendly. Right next to Metro station that had a stop at Reagan Airport!

Fordele: Cheap.

Ulemper: No real benefits as a Marriott Rewards Platinum member. Nothing special about the facility. Lots of noise in the hallways at night.

Fordele: Perfekt beliggenhed for os. Vi elskede det sameksisterer i alderen kvalitet. Værelset var hjemlig!!

Fordele: Tæt på Capitol og mødesteder

Ulemper: Små værelser

Fordele: Personalet var meget venlige og hjælpsomme. Anlægget har stil og personlighed. Det er bekvemt placeret. Fantastisk Pub.

Fordele: Jeg har boet her mange gange. Små værelser, men fremragende beliggenhed. Personalet er altid venligt.

Fordele: Fantastisk i gåafstand til alle.

Ulemper: Værelserne var lidt lille.

Fordele: Personalet var super venlige, gik langt ud over. Kan varmt anbefales.

Ulemper: Jeg var vild med alt om det.

Fordele: Fantastisk personale

Fordele: Close to train. Cabs right out front if needed. Great value for the price. Convenient having a bar/food right in the hotel. Coffee provided in the morning. Very clean. Comfortable bed. Umbrella and one robe provided in the room.

Ulemper: Tiny elevators. Room was small. Only 1 tiny window in the room and we had no view. Shower door didn't stay closed. The water was $4 a bottle in the room. There was no dresser but rather 2 drawers located in the closet.

Fordele: I liked the location and apparence about buiding, is a Tresaure of tourism in America. Bravo!

Fordele: The proximity to downtown D.C. and the monuments was perfect! We loved that there were a few coffee shops and restaurants nearby, especially the Dubliner, an Irish restaurant and bar, that was situated right under the hotel itself. Staff was incredibly nice and the hotel was very clean - we plan to stay here whenever we come back to visit!

Ulemper: The only downfall is that walking around the area at night can be a little questionable, especially going to or coming from downtown D.C. It's eerily quiet.

Fordele: Location - walking distance from Union Station Staff - helpful at check-in Price - reasonable rate Rooms - small but just updated, look / feel great, stylish - felt like I was paying MUCH more

Ulemper: No downside - rooms small but decorated so well that didn't notice or hinder the stay Arrived late, left early so didn't have any down-side to the stay Free coffee only - but liked the coffee lounge

Fordele: The hotel itself was pleasant despite being under repair such as an out-of-service elevator. The convenient location was key for us as we arrived and departed through Union Station, just a couple of blocks away. It's also reasonable walking distance to the capital building, China Town, Verizon Center, Pennsylvania Avenue, etc. The room was small but the bed and room were clean and comfortable. The desk staff were friendly and accommodating.

Ulemper: The amenities were bare bones. No frig in room, no comp breakfast or wine hour. The fitness center was a little lacking as well: small space and there were free-weights, but no benches on which to use them. The water pressure in the shower was very weak. It was like trying to shower with a toy squirt gun. Check-in could have been a bit smoother: we arrived around noon, so we had previously requested an early check-in (normal check-in is 3:00 PM and this is not explicitly stated until you complete your booking). We were told over the phone early check-in would not be possible. Once we arrived, we went to the hotel anyway to see if we could store our bags. It turned out we were able to check in early, so I'm not sure why were initially told that early check-in was not possible. Service at the restaurant was poor. We went for lunch after checking in. I ordered a drink after we were seated and I did not receive it until after we were finished eating and had received the check. There was some kind of problem with their taps. They were apologetic and did provide the drink for free since it took so long, which was nice.

Fordele: The hotel itself was pleasant despite being under repair such as an out-of-service elevator and an out-of-service ice machine.

Ulemper: When I checked out, they tried to charge me for six nights when I had stayed five. When I pointed this out, there was no apology. Mistakes can be made, but overcharging by hundreds of dollars is a very big mistake and deserves some serious groveling. I waited about five minutes for them to correct this, but they couldn't even get logged into the computer. I told them I'd be in the breakfast room and to bring me the corrected receipt. After half an hour, there was still no corrected bill. I went back to the desk to ask about it. This time I got a mumbled "I'm sorry," but I wasn't sure if it was for overcharging or for taking so long. It seems they overcharged everyone in the hotel, and I was just the first to notice. They were sorting out the mess. Besides a serious apology, you'd think they'd be thankful to me for alerting them to a massive problem before they had a lobby full of irate guests. You might think they would at least offer to pay for my breakfast while had to wait so long, if not offering a free night. I got nothing but a long wait. I eventually got my corrected receipt and ran and caught my train to the airport by just one minute.

Fordele: Location, the staff is friendly

Ulemper: Draft from windows (they are not sealed),the bathroom is cold (no heating lamp there), the heating blows air straight to bed (not comfortable at all especially after taking a bath) no coffee maker in the room, and no hot drinking water in the lobby after 11 am.

Fordele: The room was beautiful and clean. The location was excellent. All the hotel staff were Grundy and courteous.

Ulemper: Other room's room service trays sitting in the hallway for more than 24 hrs. Unbelievable that they charged $4 for the water bottles in the room. Tried to go for a drink in the pub, staff were not attentive; sat for over 15 mins without getting asked what we wanted or asked about drinks; simply left and no one noticed.

Fordele: My room was apparently newly remodeled, and was very modern, exceptionally clean, and very comfortable. The location - just two blocks from the parks surrounding the Capitol on the senate side, are hard to beat. It's a short block walk to Union Station if arriving via train or Metro. There is very little to the hotel other than the rooms - I didn't use the fitness center or the Dubliner restaurant next door, but if you are just looking for a convenient, impeccable room this is a great choice. I'll definitely return.

Ulemper: Via the phone and their web site, they required a 3-day minimum stay. Fortunately booking via Kayak let me book a single night, or I would have had to stay somewhere else.

Fordele: Comfortable rooms, helpful staff. Private setting with an interesting bar. The night we were there the bar was very busy and noisy yet the noise was completely isolated from the lobby. Irish themed, the bar had an excellent selection of beers and whiskeys. We didn't try the restaurant, so I can't give an opinion. The Phoenix Park is an excellent choice, especially for business travelers.

Ulemper: Nothing - good place to stay.

Fordele: This is a beautiful hotel with an incredible staff. It is a block from Union Station and convenient to all public transportation. This makes it incredibly easy to get to all of the sites to see in DC and Georgetown. The complimentary coffee bar is wonderful. The rooms are immaculate and very comfortable. I would highly recommend this hotel and would definitely stay again if I were to travel back to DC.

Fordele: Staff were very accommodating. Room was rather small, but very comfortable and immaculate. Restaurant and pub attached to hotel and cafe just down the corner. 5 minute walk to Union Station.

Ulemper: Only thing missing was coffee maker in the room.

Fordele: Beliggenheden var fantastisk. Rent moderniserede værelser, god morgenmad. Vi gik til alle museer.

Fordele: The location was good for walking to the mall and museums. The hotel itself felt new, and the rooms were fairly large.

Ulemper: We had a few issues. First, parking at the hotel is nearly $50 a night after taxes. We had no clue about this upon arrival. Our sink faucet had no water pressure on cold. Our remote to the tv was broken (they did replace). The staff in the lobby was very rude (although the gentleman at checkout was nice). Breakfast was terrible. It’s nice that the food was included in our stay, but it was not very good. I doubt I would stay here again.

Fordele: Breakfast was good and friendly service. Location was excellent for visiting Smithsonian Air and Space Museum. Comfortabele rooms.

Ulemper: Checkin was a bit chaotic and they were not sure about the price we had to pay. Very few restaurants in the direct environment. Glass door to bathroom offered not much privacy, although nice shower.

Fordele: Amazing location! 1 block from the metro, 3 blocks from the Air and Space museum. Comfy beds, pretty good free breakfast, very friendly staff. I'd stay here again!

Fordele: I stayed for two nights and I'm very happy with their services. Staff was courteous and all facilities were clean.

Fordele: Staff were incredibly friendly, we were given an upgrade to a suite, and it was such a great location! comfortable beds, great shower, nice bathroom, etc.

Ulemper: Breakfast was comprehensive, but if you arrived after 8:15 it was hit or miss with what was left. Sometimes there was little food (we were there over cherry blossom festival), other times they did continue to replace. It was a good value though.

Fordele: Good location

Ulemper: Room was on the dirty side.......breakfast was good one day of the three mornings, otherwise cold food and the amount of people was crazy.

Fordele: No clutter room, great bed, nice staff, business center in lounge. Happy hour

Ulemper: No nearby restaurants, limited menu in the lounge

Fordele: Beautiful hotel with friendly staff.

Ulemper: The elevator was an inconvenience. At times it said it was going down but would go up. Didn't like that only one elevator went to the roof top. Also, communicating with the vallet attendant was difficult. He didn't seem to understand our questions and we couldn't understand his responses.

Fordele: Fantastisk værelse, venligt og hjælpsomt personale. Morgenmaden var fremragende. Beliggenheden var perfekt.

Fordele: Dejligt rent hotel i en dejlig beliggenhed med fantastisk udsigt

Ulemper: Intet

Fordele: Staff were wonderful everywhere, front desk, cleaning and in the restaurant....the breakfast crew were fantistac.

Ulemper: The ventilation system. We stayed in suite 600 and it was so noisy and ancient we had to shut it off completely at night so we could sleep. The room had been remodelled and was lovely, but this was horrible.

Fordele: Free breakfast, nice staff, accomidating, proximity to the metro

Ulemper: Poor drainage around the pool, lots of water on floor in pool deck

Fordele: The location is spectacular as there are several restaurants in the building and cinemas just across the road as well as a variety of shopping stores & departments. There is so much to do if you enjoy shopping and it's very close to D.C. The Metro is literally below the building so easy to move around.

Fordele: The location is great. Restaurants, shopping, and Metro are all just steps away. Plenty of parking in the garage (may need to go down to P2). The staff is friendly and helpful. Breakfast was good. I would definitely stay again on future visits to DC.

Fordele: The staff was so helpful and friendly. Our server for the breakfast buffet, Riehard was wonderful. He went out of his way to make sure we were happy. the front desk staff was great as well.

Fordele: I stay here several times a year for business and give the cost and location it’s a great option. There’s a cigar lounge and several dining options and a movie theatre nearby so it's great for me or my family.

Ulemper: I found the bathroom in our room retained a lot of humidity versus previous stays and the finish on the tub was peeling away. Otherwise the room was spacious and comfortable.

Fordele: Everything

Ulemper: Too many different elevators (transfers) to get to parking lot.

Fordele: I went there really stressed and left totally relaxed. And great breakfast bar!

Ulemper: The parking is a little bit pricey.

Fordele: Meget rent, roligt og imødekommende.

Fordele: Nice lobby, courteous staff, comfortable bed.

Ulemper: Tiny gym, mold in the bathroom grout, room amenities were average, surprising amount of wear and tear in our room for a hotel in this category.

Fordele: Location is ideal for seeing the museums and monuments. Lobby and restaurant staff are warm and welcoming.

Ulemper: If you forget to tip housekeeping each morning, don't expect clean towels.

Ulemper: Colonial parking provides valet parking at the Willard for $55 per night. They refused to tell me about any other options when there was another parking garage just behind the hotel. I won't return to the Willard until they lower their parking rates.

Fordele: De Dragere var fantastisk! Så hjælpsomme og høflige!!!

Fordele: Placering Stuepiger

Ulemper: Personalet i receptionen på mere end én lejlighed Meget små værelser

Fordele: Kundeservice

Ulemper: Sofaen nattøj

Fordele: I came down to ride my bike to all the museums and monuments. When I presented my claim ticket for my bike to the bellman my bike had been stolen. I spent 4 hours in the lobby filling out a police report

Fordele: This is such a grand hotel. We spent 4 wonderful days here, great staff, exceptionally clean rooms and great views.

Fordele: Excellent location. Beautiful view of the Washington Monument from our room. Staff was friendly, knowledgeable and helpful.

Fordele: The staff at the hotel went out of their way to please us. In particular: Mr. Herb Wright greeted us daily with his million dollar smile and was always ready to be of assistance. Mekdes Pierce, Nathan and Limlin worked so hard each day in the lounge for breakfast and appetizers/dinner. They were so kind no matter how busy they were.

Ulemper: Absolutely not one thing. It was an outstanding hotel.

Fordele: Everything was spot on, nothing was too much trouble.

Ulemper: TV system was being upgraded so there was no access to in-room films at all, just all the usual uninteresting TV channels.

Fordele: Location

Ulemper: They offered to an upgraded room with a view for more $ Room had no view. AC broke , took 1 full day and multiple sells to get it repaired.

Fordele: Customer service was phenomenal. Short wait times, responsive knowledgeable staff.

Ulemper: Valet service was lacking due to extended wait times. The hotel is renovating the front lobby, so the entrance was moved to Pennsylvania Ave.

Fordele: The rooms were incredibly well appointed, decorated. Modern, sleek, and comfortable, including the halls that lead to the room. I stayed 9th floor.

Ulemper: The construction impacted the ease of navigating the main lobby floor. Also, i was not instructed on how to use the elevator system when i checked in, which confused me and delayed my movement toward my room.

Fordele: We likes the decor and the cleanliness of the hotel. The hotel was in a good location for sightseeing.

Ulemper: Housekeeping forgot to clean our room in the morning so we had to call and ask that they come at night when we were out to dinner. The pillows were also really too soft without much support. And we didn't realize until we got there that the overnight parking fee was $59 per night....kind of a lot when you gross everything up we might have been better off at another hotel location with less expensive parking! Once you are there though you are stuck with it. Ugh. Next time.

Ulemper: Ingen drikkevand i lobbyen. Sengene er ikke behagelige

Fordele: Great location!

Fordele: very comfortable bed and room

Ulemper: Most of the staff was excellent but one person was not friendly and didn't make effort to upgrade the room since the door of the room they gave me was broken. A second person immediately changed the room for the better.

Fordele: I liked everything. The room was modern, well appointed, with a comfortable bed, and spacious bath. The staff was as pleasant and helpful as any I have encountered in some time. The location is great! I ate in the restaurant once and I enjoyed my meal. I look forward to my next visit.

Ulemper: The closet space in the room I had was limited and would probably be tight for two people. This is a very small fault in an otherwise very pleasant stay.

Fordele: The people at the front desk, the concierges, the doormen, and the housekeeps were truly concerned about my comfort and seeing that I had the best possible time in Washington. Your concierges are extremely knowledgeable and took the time necessary to help me find stores and restaurants; making phone calls for me to get things done. My own family doesn't care for me that well!

Ulemper: Cannot think of anything. Oh, there is one little thing, the front door to my room, number 302, sticks. I meant to inform the front desk, but it was so insignificant compared to everything else, that I forgot.

Fordele: Location, excellent door men.

Ulemper: No premium channels. Broken toilet that was "fixed" twice but I had to fix it myself a couple times. No water pressure. House keeping only left us with 1 towel. View of a brick building 6ft from my window. Bar staff were disruptive and joking loudly with doormen while people waited at the bar.

Fordele: The staff and service was first-rate and the location made walking easy to the various monuments and museums. Also the train station was in easy walking distance.

Ulemper: I can honestly say that there was nothing bad about this trip...my wife and I had a wonderful time!

Fordele: The staff was very friendly and helpful.

Ulemper: Miscommunication in the lounge regarding a wine selection, and subsequently being overcharged.

Fordele: Staff was very friendly and the room was clean, comfortable, and dark at night. At check in my wife asked about a refrigerator since she is pumping and the young lady had one sent to the room.

Ulemper: The refrigerator was broken. We were able to make due with ice from the hall.

Fordele: We experienced the sweetest women at the front desk, both named Anna. One even kindly gave us a room with a view at no additional charge since it was my boyfriends first time to DC. She recommended some great dinner spots which we loved. Also, the gentleman outside the next morning were so friendly, we chatted with them for a while before our Uber came. Kudos to everyone for welcoming us home after a long trip abroad. Made us feel so happy to be back.

Ulemper: Hair dryer could use an upgrade but was definitely sufficient to get the job done.

Ulemper: Bed nedsunken. a/c støjende faciliteter slidt.

Fordele: Rent og praktisk i forhold til downtown DC.

Fordele: Staff was helpful and friendly. Wait staff at restaurant in lobby was excellent. Went above and beyond to make sure we were taken care of. Fair prices on the food. Blanket for fireworks was a nice unexpected treat. Quick walk to two different metro stations and 20 min walk to the mall. Blocks to restaurants and the cvs if you need something.

Ulemper: It was hot. Not sure the hotel can control the weather.

Fordele: Our hotel was in walking distance to almost everything that we wanted to see - all the major landmarks as well as museums. It is very close to two subway (metro) stations and only a short ride way from Union Station where we took the bus to NYC. We enjoyed the coffee maker in our room and refrigerator to keep our snacks. We appreciated free coffee stand in the lobby.

Ulemper: it's more of a wish - wish you guys had free breakfast. Most hotels do nowadays.

Fordele: The staff were very welcoming and helpful. The room was clean.

Ulemper: Our shower head did not want to stay put. We booked online and I guess when doing so they like to give you the handicap accessible room. Parking was expensive! Breakfast was $60 for two people that will get you eggs and bacon.

Fordele: Hotel is walking distance to most of the things you want to see in DC; White House, Washington Monument, Smithsonian Museums.

Ulemper: If you stay in a room facing 14th street you *will* hear street noise. We were on the 12th floor and you may as well be on the first floor because the height doesn't help with the noise at all. After a long day of walking you probably want a good night's sleep, that's probably not going to happen. Street traffic is loud and people tend to yell outside.

Fordele: Perfect location to walk to DC attractions, across the street from Metro stop. Clean. Room had microwave and fridge, so nice for family or longer stay. Gold and Diamond members receive free cooked to order breakfast.

Ulemper: No problems at all.

Fordele: Very convenient. The location is excellent for getting around town on the metro. It's just minutes from everything. I would definitely stay at this hotel again.

Ulemper: The bed was a little uncomfortable. I couldn't tell if the comforter was sliding down inside the duvet or it was just really thin.

Fordele: Staff very friendly. Rooms were clean including the bathroom. The location is perfect if you want to walk around. We had an awesome experience.

Fordele: Room was clean and pretty nice. Nice hotel bar and staff was friendly and helpful at the front desk. Would stay again for the price.

Ulemper: The bellhop shattered a bottle of vodka that was in my suitcase....said "I should have told them it was fragil" I don't think that gives them the right to just throw my stuff around as if there was nothing of worth in there....what if it was a bottle of cologne that broke - would I have had to tell them it was fragile for something as small as that. After all my stuff was covered in vodka, they let me use their laundry services and actually ended up replacing the bottle with something of similar value. It ended up being okay and I was thankful for the replacement.