Good choice of restaurant in a relaxing setting. The staff were welcoming but not in your face.
Great room and bathroom; Awesome breakfast
Staff were very friendly and welcoming, the room was very clean and tidy, the hotel is easy to access and is well located in the city.
The room was great, really comfortable and modern The staff at the front desk were abrupt and not very welcoming. Need Training!!!!!
Everything was very pleasant and comfortable what you expect from a 5 star hotel,highly recommended. Some of the reception staff were a bit too regimental ,could have been little more friendly.
Hotel facilites were excellent. Superb breakfast and dinner in the evening. Great views of the River Lee and Weir.
The Kingsley was a great place to settle down In Cork. The staff were professional and took pride in their work. The rooms were nice and clean. My wife and I really enjoyed our stay. I didn't mind this actually but the Kingsley is about a 15-20 minute walk to the city center. You could take a cab or walk it. The reason i didn't mind was because it was far enough away that you weren't surrounded by the noise.
The luxury and attention to detail and genuinely friendly/helpful staff. Low numbers of Irish staff.
Friendly attentive staff, upgraded room on check-in, which was very comfortable, especially bed Only a minor negative but there was no shower gel in bathroom, had to go & find some from maid
The Food was tasteless.
had a truely excellent time over a weekend and would highly recommend it to anyone. the staff were friendly and helpful. the rooms were spacious and well equipped and the breakfast were a real treat.
Liked the location and the rooms were large, and nicely decorated. Shower is brilliant, really powerful. Its so hot, windows dont open more than about 2 inches and quite uncomfortable to be so warm especially when your getting ready after a shower.
Modern decor, very clean, 5min walk into the city, nice breakfast, helpful staff, free parking, easy to find. Would definately stay there again! No bottled water in the room or any vending machines (that we could find!) to get a drink from which was worse as the rooms were roasting at night even with the window wide open and there were no dials to control the room temperature.
Breakfast was lovely and the staff were very friendly. The room was extremely clean and very comfortable No
location, wonderful breakfast lack of dining facilities during remainder of day
location,very close to city center noise coming from outside at night (pubs, noisy guests)
good location price to high for standards and facilities
All of the staff,Reception,Diningroom, and Night staff were pleasent and most helpful. The position of the room safe,floor level, in the room I stayed in on this visit.
Space of the room and king size bed , newly refurnished room , nice bathroom. Location quite near from main streets of Cork. Our room was on the street side , and thus quite noisy . Rooms on the other side are preferable I suppose.
When I asked for new pillow cases because mine had hair all over them, the counter help did bring me new ones and apologized. The breakfast was decent. It was dirty. And for the money a higher standard was expected.
location & value for money. no
Lad være med at skrive, at der er parkeringsfaciliteter uden at nævne, at det er ekstremt begrænset. Der bør være internet adgang på værelserne. Morgenmaden er simpelthen ikke pengene værd. Langt fra.
God beliggenhed tæt på Centrum. Glimrende morgenmad.Pænt og nydeligt med brede gange og god størrelse på værelset. Jeg savnede en håndbruser. Afløbet fra håndvasken var ekstremt langsomt.Og så ville et blandingsbatteri være rigtig dejligt.
det venlige personale og beliggenheden. Omklædningsforholdene til bad og sauna bør forbedres. Håndværkere til at sætte omklædnings- og sauna forholdene i stand.
Comfortable Bed and location All OK
v central to cork city. lovely old style hotel
Very beautiful hotel, especially for the price! Perfect location and friendly staff! Cannot go wrong! Nothing to complain about! Excellent!
The hotel is in a great location and we were able to park nearby which is a plus for a city hotel without a car park The rooms are very small but it is an old hotel and there is very little you can do about that
How close it was to the city centre The price, and the fact I had to pay for breakfast!!
the recognition of myself when I entered the hotel and said I had a reservation, my name was said by Geraldine, the receptionist. The concierge was also helpful when I was looking for a nearby building.
staff very good
Friendly staff. Very good standard of room. Lack of food selection at 10.00 pm and 11.00 am
Poor hot water supply
Very comfortable beds! Friendly service The fact that you had to book to use the spa pool was not clearly pointed out upon check in, meaning we missed out on going. A mini bar would have been nice!
Rooms Noise outside and heat in rooms
Old world charm and very polite staff
Facilities The hotel is hard to find. Even the GPS struggled to get us there. Old world atmosphere, with some unusual and welcome additions; a bottle of whisky at the reception desk to parch the thirst and ease the frustration of locating the place. Another fun touch, a putter and play practice green in the room. It is a nice place but would I stay there again? probably not. It's the little things that matter in a hotel and the dinning reception left us cold. We made dinner reservations and showed up on time, appropriately dressed, only to be kept waiting while others streamed by, were welcomed, and seated. Eventually,We were placed in a back room at what must have been the worst table in the place, center stage, traffic area in a room surrounded by cozy booths. The Food and service excellent, but the second rate treatment left a bad taste. So we move on, to a better experience somewhere else.
Very welcoming, great value and city centre location, but a countryside feel in the beautiful gardens
Perfect staff who were interactive but not overly intrusive. Excellent food in an unstuffy atmosphere. Interesting layout of furnishings and nooks and crannies. The layout of the bedroom was at times impractical.ie dressing table with no mirror but a TV and hairdryer and the desk with mirror but cluttered with writing and information brochure. So nowhere to put toiletries.
The rooms were beautiful, clean, and spacious. We arrived early, got a room quickly, and even were upgraded to a suite just like that. The staff treated us like queens and kings, making us feel like part of their family. Everyone was cheerful and helpful during our stay, and the bartenders were eager to talk about local places to see and shop at. A highlight indeed for our Ireland trip.
the staff were so friendly and helpful-the food was very good-5 star all the way
Staff were excellent. Hotel is gorgeous and makes you feel special There was slight dirt in the room... around the bath grouting and on the wooden slatted blinds in the room (dust). For 5 star this should be up to standard! Other than that it was lovely.
Very comfortable king size bed, excellent food in Perrotts Restaurant (but wine a bit on the expensive side), lovely swimming pool, hotel in good location within walking distance of city centre. No tea / coffee making facility in bedroom would be our main complaint. Reception staff on arrival were friendly but while checking in, the girl answered two phone calls, and spoke to other guests around us making us feel a bit in the way.
From start to finish it was very relaxing. The Staff were excellent we initially had a problem with our room the carpet was very gruby, we called reception and they immediately came up and moved us to another room. The food was excellent. Even though this hotel was rated 5 star i felt the rooms were 4 star standard
comfortable and relaxing and very pleasant somewhat pricey
amazing staff, nothing too big a problem, beautiful surroundings.
Staff very helpful to ensure our stay was most enjoyable
the room & facilities are excellent, better than most places iv stayed in which over the odds were payed. 65euro for 2 people - great value. stayed here b4 too and it was more so nice to see bit of value.don't have to check out til 12pm - amazing! it was all good
The smells of the kitchen and the noise of the cooker hoof/ airco where drifting in our room from 7.15h till 00.00h.
Location, staff and restaurant A couple of the bathroom fittings in room 110 were loose (handle on WC cistern, and seat)
The staff were very helpfull and the room was very comfortable. Nothing....
The room is very comfortable and it is good location. Would recommend hotel. It is quite noisy in the mornings. The cleaning staff were slamming doors in the hallway so it was difficult to sleep.
Location, bed was massive Charged for room cleaning and noise from street
The helpfulness of Hazel the receptionist
The reception area has a nice seating area to relax after eating or prior to retiering for the evening The access (lift) and stairwells are not the best and could do with modernisation.
man made waterfall by the restaurant made the stay even more relaxing
En kinesisk "tjenerpige" som var uhyrlig hjælpsom og flink. Sengen var for lille og dårlig.
Meget personlig og venlig modtagelse. God beliggenhed tæt ved byen. Fine parkeringsmuligheder. Pænt og rent. Morgenmaden var lidt spartansk, men OK.
Værelset var fin til prisen. Der var en rigtig god morgenmad. At der er en konstant varme på værelset. At varmen ikke kun tændes efter kl. 16.00.
Room was clean and warm, shower and TV worked properly. Staff were friendly and helpful. Service was prompt. Decor dated, hotel parking limited, stairs very steep. Light over 1 bed did not work. This is an older hotel so it is difficult to bring it to the standard of a moden hotel but we felt this should be reflected in the price. The hotel could make better use of their great location and history in the area and improve bar and restaurant facilities to bring more local customers to the hotel and to encourage residents to use those facilities more. Breadfast was ordinary enough, could have been more "gourmet" with much better choices. Local cafe offered a better breakfast for less. Hotel bar closed at 11pm, you could only get bottled drinks from night porter. Felt overall we were paying a lot for the room and for breakfast (which was extra).
The sweets on the counter, the location, generous bedding provision the smell in the room, not being able to put our passports in the safe because the manger wasn't there at the time.
caught up with friends , used the city as a central meeting point , also did some shopping
Location and friendlines of staff Problem with warm water from cold tap
the hotel is overpriced, the rooms are extremely basic
Good location, not far from the center and bus station; however music bars across the street can be noisy on a weekend night The building doesn't look too good on the outside, however the room was good. The continental breakfast paid separately wasn't impressive, I should have tried an Irish one at the surrounding pubs.
It is very near city centre and bus station. Located at a very quiet street
friendly staff, parking, location, needs updating
Large comfortable room right in city centre I think that for the price I paid breakfast should have been included
The location is exellent, in the heart of the city, close to main shops, with interesting local pubs. The staff are very pleasent, helpful, obliging, they work hard and smile easily. The breakfast was very good. The room was so cold,it became unbearable, none of the radiators on the landing outside our room were turned on, there was absolutely no heat coming from our radiator, the draught coming through the window were my bed was situated was horrendous, both my friend and i got into our beds fully clothed, with scarves and gloves, and I eventually had to share my friends bed to gain some body heat. my son swapped rooms with us, because his radiator was working. we were awake for most of the night because of the cold
Next to airport. Nice, clean room. Helpful staff.
This was an unexpected treat. The hotel has only been open for about a month. The staff went out of their way to accomodate our every need. I would highly recommend this hotel. Great value for money.
The menu in the obar has been refreshed.better selection the breakfast still needs looking at
Fantastic. Stayed 7 nights, would go back to Ireland just to stay at this hotel. Rooms were big, comfortable, and clean. Staff was wonderful, especially Manny at the front desk. Went out of his way to make sure we had everything we needed. Restaurants were good, location was central to everything. Highly recommend !
The staff were extremely helpful & polite.
Great large room with all facilities incl wifi. Great breakfast with eggs cooked to order. Great evening meal in restaurant. We are world travelers staying in 3-4 star chain hotels, we wish every hotel was this good! We never heard one plane take off! Stay here. We cancelled a city centre hotel in Cork on arrival because of traffic and limited parking. i.e. No parking! Stay at this hotel ! You will be pleased. Staff are very helpful too!
The cleanliness of the place, the bathroom sparkled the bedroom was exceptionally nice. No, it was perfect in every way.
No dining room for dinner in the evening
Excellent, clean hotel with an extremely convenient location. It was a wonderful value for the price.
Everything - great hotel, helpful and friendly staff, good food and free courtesy coach to the airport terminal.
We arrived late at night and departed very early for our flight out, but the staff and amenities were excellent -unfortunately our stay with you was too short to add more detail.
Staff friendly, welcoming and polite. Room excellent with free Wifi etc. Interesting design to the public rooms - aircraft memorabilia. Food good and well presented. Good to have the option of freshly cooked omelettes at breakfast. Only downside was tables in the bar which doubled up as the restaurant for dinner. The modern design of the tables made it impossible to get my legs under the table in a normla way. It was necessary to sit with legs wide apart or "side saddle" - even more of a problem for a woman!
Very friendly staff. Good car parking
Cleaniless of hotel in general, comfortable beds, bottles of water provided was a nice touch as well as the biscuits with tea, spacious dining room for breakfast which I might add the food was excellent and last but not least my husband and myself requested to change rooms after our first night as the ventilation system outside was a bit on the loud side and there was no fuss made by the front desk staff who faciltated this move and relocated us to a much quieter room where we were most comfortable and would definitely stay at your hotel again.
I only stayed overnight but I found the staff very friendly and the room very comfortable.
Good allround. Friendly welcoming staff. Good design Liked reception area and the piano lounge and the bar/restaurant. Enjoyed meals in the down stairs restaurant also. We were happy and comfortable there. We would stay there again and recommend it to friends
the family room was sooooooooooooo comfortable and clean. even though we only stayed one night we noticed the staff to be so genuine and nice. this is the hotel for us for all our visits to cork from now on. to be honest i cant make any comments here as there is nothing to complain about.
reception staff very welcoming no
the weather thats all. tv wasnt workin, not enough towels, not that great
The foyer, bar area and restaurant are all lovely. Rooms are dated and need of a facelift. Too expensive. The spa facilities are not in the hotel, they are up the top of a steep heel, which you need to drive to really.
Staff were attentive and helpful. Breakfast plentiful, lounge areas were spacious and relaxing. Easy to access Cork city centre by car. Bathroom was adequate but a little tired and could have done with re freshing.
Good value for money for the quality of the hotel. The breakfast is expensive @Euro 12.50, the hotel is situated about 10 minutes outside Cork city so you need a taxi(11Euro) each way if you are going to the city for few drinks/night out.
It was functional poor location in terms of choice of food and drink/entertainment
It was convenient to the airport and the restaurant attached, Eddie Rockets, was really good. The room worked out good with a family of five.
Rooms were clean, generous size, was handy to the airport and teh staff were very helpful and friendly. Good value for Money
No shampoo or body wash available in rooms. Other than that, no complaints.
cost no ice machine
Close to where I was working. Staff very friendly. Price was good as all I wanted was overnight accomadation. Not much to do in the evening time ie no place to just sit in and relax or unwind.
Staff were wonderful! Very helpful and friendly. Great local knowledge and were very helpful in giving directions. They took time to engage with my elderly parents, both of whom have hearing impairment. Family room was for 3 adults however only cups and supplies for 2.
Friendly staff and excellenet value for money for a family. little choice of breakfast venues
Very close to Airport, plenty of parking, very friendly receptionist. No family rooms as such, couch pulled out a trundle single bed and the top could be used as another single. Pillows flat/lumpy.
quiet hotel, non invasive staff, good parking, good leisure club
Good hotel facilities, standard of room, Hotel easy to find, Found it easy to get to main routes to tour the area. No
It was a nice stroll from the hotel to the city. I seems now in Ire most 4* Hotels are cutting back and all the guest is left with is functionality, however not even this could be delivered here. A teenage party in one a function room was let continue late into the night, out into the hallways, complete with boy racer stunts in the car park, no sleep. Also typical of these hotels, the traditional Irish breakfast is ruined by these large self-service covered trays with rashers, scrambled? eggs etc, cooked god knows when and dumped into these trays, with the self-digging pleasure left to the "guest". There was a complete lack of any visible manager at all, perhaps they only look in via the web to see occupancy. I noted a little Best Western logo in the bedR, checked not on website, uncool!
We liked the location. Situated on a hill overlooking the city and just a nice distance for a brisk walk downhill into the city only about 15 minutes. However, returning is all up hill so on some occasions we had to opt for taxis which were all very reasonably priced. The hotel was spotless and very comfortable and the staff were all very welcoming and helpful. Good selection of food and reasonably priced. Gym facilites were excellent - all new varied machines as recently installed and brand new pool, jacuzzi , steam room and sauna. We used all these facilities 2 days running.
A very nice hotel,will book again. No coffee making facilities in room.
The staff were very friendly,the location is great - a thoroughly enjoyable visit,to be repeated.
I asked for the radio in my room to be fixed and it was fixed by the time I got back that evening which was great. The best facility was the swimming pool - really lovely pool. The lift! doors slow to close. If stairs were available and signposted I'd prefer to use them.
The staff were friendly and the place was clean. I had a chicken wrap at the bar which was very disappointing. Instead of a wrap I got what looked like a chicken stew in soy sauce that was quite spicy and not at all what you expect from the menu. Also scrambled egg in the morning had far too much salt in it! The hotel is being renovated and it was a long treck to my room and confusing when the lift didn't work. I thought I left something in my room and rang the hotel. Housekeeping were to call me back but I still haven't heard from them. I since found what I was looking for!
We enjoyed our stay very much. The staff were helpful and friendly. It was a very private setting and we enjoyed the fact that we could come and go without any disturbance. Just a minor detail cups and cutlery were not changed every day
Reception staff were lovely. Breakfast food was very nice No spare pillows available in room. No Tea Making facility in room. Staff at breakfast were very un welcoming
The hotel is set in lovely woodland area over looking a lake and yet only 10minute drive to Cork City with it's many excellent restaurants and shops. The staff were very friendly and helpful. The hotel, because of the romantic surroundings is ideal for couples but also spacious enough to suit families. Excellent breakfasts. No complaints!
Room comfort and bar/resturant
Very comfortable, staff generally very friendly and room very clean and spacious
Location and friendliness of staff
I stayed at hotel as my niece was having her wedding reception there and the wedding area was stunning and everything was done to perfection
general facilites, warm and friendly staff in all areas. telephone messages from outside were never delivered; these were received at reception desk and were important.
I liked the staff they are so friendly and would do their best for you
We enjoyed our stay at the Vienna Woods Hotel. The rooms were well appointed, comfortable, and tastefully decorated. We ordered food from the bar. Food and service were both excellent. The selection of TV stations was poor.
This hotel is in a quiet wooded location with good sized grounds but is still within easy reach of Cork City for excellent shopping and other attractions.
Just thought it was a real warm, homely Hotel at an excellent price Only fault was that there was no shampoo in our bathroom
excellent and helpful staff
I liked the spacious room I got and the location of the area for the value of the money I paid.
Interent was cheap. It could have been cleaner - my room had piles of hairs on the floor. It could have been easily cleaned with the sweep of a broom. The sink at the end of the hall was was always clogged. The breakfast was very minimal and unsubstantial. I booked a room with a bathroom, and this hostel didn't have any, so there was some kind of miscommunication between the website and the hostel.
the only thing that maybe someone wouldn't appreciate is that it's located on a hill but it wasn't a problem for me, just a short walk. You'll find there very kind and helpful staff, friendly atmosphere, many services available, i was in a double room, not so big but nice room and nice bathroom with shower, cheap internet, very close to city centre, would definitely stay again
Very nice facilities
good position, big kitchen, friendly staff, good price quite dirty
Close to the city centre and restaurants. Shower - water was not very warm. No way to control the temperature of the water. Just push a button that lasts for about a minute. Then have to keep repushing to get more water. Hotel was very noisy with lots of people running up and down the corridors. But was cheap and what I expected from a backpackers hostel.
The staff were great. They were very helpful and knowledgeable about things to do and how to get there. They were also very nice to everyone. It was also nice having my own bathroom and shower. The room was very small. There was hardly any room to walk, and with 6 people plus luggage in my room it was very difficult to move around.
Hostel owners were pleasant and provided good trip information. Bathroom could have been cleaner, mold and mildew around shower and toilet.
it's really clean and modern too much expensive and every service was not free. Our room (602) was like a corridor, so too small for 6 persons
it was an experience like no other place i have slept at,to meet so many people of all types of nationalities in just one night,the people who run it seemed to do a good job there