Greensboro Hoteller

The bed was fantastic and the setup of the room was very posh. It was small but the couch and desk specifically were placed in the corners away from the partition to give a larger sense of space. I was driving 4+ hours to Greensboro, NC and I made it to the hotel earlier than the stated check-in time of 3 PM. I called the hotel and tried to get an early check-in (the parking lot was empty so I knew it wasn't packed) for 15 minutes I was repeatedly told that was simply against regulation and I would have to wait (outside in the empty parking lot) for two hours until check-in! I eventually got them to understand and they let me check-in. The cleaning ladies were simply throwing the dirty towels and linen on the hallway floors instead of putting them in carts. The AC unit was literally the loudest thing I have heard in my life (it was clanking louder than the TV) -'and I was forced to turn it off just to get some sleep. Their menu for drinks looked promising but it really meant: bud light etc. Also someone knocked on our door at 7 AM stating they were housekeeping.

Check in was delayed, the room smelled like smoke and mildew covered up by a strong cleaner. The bathroom floor was sticky. I will never stay at this hotel again!

Room had not been cleaned for three days! (Stayed for 8 nights) On the second night, the cleaning staff knocked on the door at 7:52 PM (yes, PM!) and asked if we needed our room cleaned. I was not dressed as I had just came out of the shower and I asked if she could give me a minute to throw on clothes and her EXACT response to me was, "I'm about to get off so I can't wait." I literally stood there in complete shock. She walked off and I hurried to put clothes on. I caught up to her in two minutes to ask for at least clean towels and she tossed them in my arms and after I said thank you, she didn't even respond. Rude front desk staff and cleaning staff! Asked for clean towels the 5th night and was told to come down and get them. When we showered the first night, we noticed that there was a stoppage in the tub causing it to flood so we had to limit our shower time until they came to fix it on our 3rd night of staying there. I thought I could stay here again when I come back in October for two weeks but NO. I will definitely never even consider it!

I like the space and utilities of the room My sink was clogged for 3 days and they chartered my card an extra night.

Clean. Friendly service. Good location. Safe. Great price. Disappointed that the pool was closed. I was not notified until we checked in. Having little ones it would have been able to use. Some of the walls could be touched up where fixtures had been moved. One of our rooms had a fridge, the other did not.

the location Wasn't clean and smell terrible. We try a second room was the same. we cancel the reservation and left.

Location The room was dirty, stains on the wall and the bed was worn out and the AC had tape holding on the units controls on not and when it ran it sounded like in was about to explode. Beer bottles and trash in the parking lot. Will not be staying with them again.

The rooms where clean and beds were comfortable. Hope your not an earlier riser for coffee because it wasn't ready till 7ish. Juice machine was broke down and cereal was stale. Ice machine wasn't working. Pool was green first day we arrived and couldn't use due to chemicals. Cleaners took our PERSONAL hygiene supply out of restroom and when we confronted manager he stated that was ridiculous and argued with us, not once trying to apologize for our inconvenience or make it right. Customer is not right at this hotel. Night shift spent more time fraternizing with the single patrons outside and had to wait for her to come inside to see what we needed. WIFi was basically non existent. Won't be coming back here!!

location was good exterior of building in poor cond., no remote for tv., had a mixup in the price I booked online and motels price but we got that fixed.A man with a key for that room started entering and realized we were in there,they rented my room to someone else.