Perfectly located: out from crowded Los Cristianos and Playa las Americas, but only a 10 min drive away (for shopaholics). Very convenient for Tenerife South airport. Classy and well decorated. Perfect outside heated swimming pool. Nice ocean views from rooms. Delicious and varied lunch and dinner buffet, with world cuisines changing every day, also offers a à-la-carte restaurant. Perfect balance of national and international guests. Could do without the swimming pool animation team activities.
Very nice hotel with an interesing architecture. Nice staff and good facilities. Located in a quiet location. Close to the airport wich can disturbe, our kids loved to see the planes comming in. The beach is a bit to rough.
Ecological sensibility, calm atmosphere, friendly and capable staff.
Big rooms, nice pools, excellent food, good for children, friendly staff, nice hotel design Heated pools still cold so less suitable for little children, south of tenerife is warmer but less beautifull than north, wifi free of charge but most of the time not working,
There are so many things I could compliment, but the one that stands out most in my mind was how welcome they made my family feel. I have two young children, and we were all made to feel at home as soon as we arrived at the resort. This is uncommon for our European holiday experiences so far but very reassuring for our future holiday plans. The greatest compliment is to say that we'll be back soon!!
Rooms were great.all iclusive was good value didn,t like the tinned fruit in am.lack of some music at night disco place nearby that blared out music sorry noise on friday night
Very nice hotel, luxurious, comfortable, nice view, breakfast and ecxellent decoration The only negative point is the airplanes passing above, because it is very close to the airport
The room was always clean and the staff were so helpful.
the best thing in the hotel is eight swimming pools! room could be cleaner
The Hotel was exceptional and the rooms were clean, luxurious and new. The all inclusive food and drink was excellent . The pool areas are stunning and have different areas for familys and couples. Staff always helpfull and friendly. Best Hotel we have stayed in for a long time. Noise of planes but quality of hotel outweighs this. Paid extra for sea view but it was sea glimpse and not worth the extra money.
Friendly staff,lseemd to be newly refurbished, clean, pleasant, nice pool area. Did not bother us, but a restaurant was advertised, as well as a mini market - both were closed for the season, it seemed.
Room smelt of smoke even though we asked for a non smoking room. The water was cold too. The tv services were poor and we had to ask for a refund.
kind staff Hairs in bathroom, floor and behind the door, on the walls. The swimming pool is open from 10.00 u until 18.00 u, until 10.00 waiting to go in the swimmingpool is absurd?? you wake up at 7.00 wath to do within that time?? Than you go voor a sweaty trailwalk at the time you arrive ( 18.30u )thats the time you get at the hotel after a day trailing, you want to jump in it, but you can't becouse its closed???
Staff was very nice and helpfull. That there was a kitchen and fridge. Pool was not heated, nobody went in the pool, to cold, only 21deg C., even the children did not use the pool. Only got 1 tv channel and that did not work, even after complaining 3 times. Warm water for 5 minutes after that cold water, could not even take a complete shower, in the middle the water turned cold.
Poolområdet. Mange muligheder. Beliggenheden. Da det er et resort med mange værelser ville vi gerne have haft muligheden at vælge beliggenhed for værelset. f.ex ved poolområdet ikke mod trafik og bjerg. Vi synes bokking com skulle give gæsterne nogen muligheder at vælge.
Nice location, great swimmingpool, clean room and kind staff, I would recommend it and I will go back
It is a comfort and pleasant and cosy hotel
Dirty and unfriendly hotel, only the cleaning lady and one helpful blond receptionist tried to help Very unfriendly management and dirty hotel with lots of Big cockroaches
I liked the location The fact that after hiring a safe the whole safe was stolen from our room. All our money, passports, jewellery, camera which were in it were taken
It is a great value for the money. It was nice to have our own kitchen. It was within walking distance to the beach and all the main area of the city. The beds were really hard and I would have liked to have some air conditioning.
Very good hotel, friendly staff. clean big rooms and good location near the city, beach and shopping center. I recomended that place for everyone. I spent 2 weeks with family (2 small children) and it was one of my best holiday. You should expect karaoke or bingo show at the swiming pool till midnight and if You need silence before that time You can forget about it. But You can used to them.
Opholdet var i dejlige afslappede former og og betjening af personale og og vor tilkøbte halvpersion var helt perfekt. Til 4 stjerner syntes jeg der manglede toiletbørste og måske opfyldning af shampoo m.m.
Meget venligt personale, god service, pænt værelse og fin mad. Når pris og kvalitet sættes op mod hinanden er det virkeligt førsteklasses.
Stor lejlighed godt med to badeværelser
Kønt og meget velholdt hotel med en god beliggenhed i Los Christianos og til en rimelig pris.
very nice place
Gode ferielejligheder til familier
Fin reception og hurtig ekspedition. fantastisk central beliggenhed. Buffet til morgen og middag eller morgen og aften super ok. Dårlige juicer og kaffemaskiner. Anmodede flere gange om courtesy bus..Intet skete..
afvekslende buffet, men man kan tydelig mærke, at det er engelsk publikum man har mest af. Fine værelser med udsigt over vandet eller mod bjerge.Vi var tilfredse. Madrasserne på vort værelse trænger til at blive fornyet.
Jeg synes ikke at personalet var særlig hjælpsom. Herudover har de kun to elavatorer hvor af den ene næsten altid var gået i stykker. det tog lang tid at komme op på 11 etage. Også vandhanerne var ude af drift i flere timer på et tidspunkt og så ligner det overhovedet ikke 4 stjerne. deres morgenmad var af billig kvalitet og smagte slet ikke godt.
hotellet virkede nedslidt og dårlig smag, og morgen/aftenmad var meget ringe. Højest kategori 3-stjerner kunne gøres hyggeligt for små midler
Slappe af og nyde stilheden, da vi var meget få mennesker på hotellet. Dårlige dræn, kunne ikke gå på toilet eller i bad, uden der kom vand op fra kloaken.Kakelakker
Meget venlige og imødekommende i receptionen. God restaurant - dejlig stor morgenmadbuffet og om muligt endnu større aftensbuffet hvor der altid var salatbar og varme retter med fisk, oksekød, svinekød og fjerkræ. Rengøring alle dage
praktisk, godt, billigt.
Charming layout of the apartments. Very helpful staff. Heated swimming-pool would be great - and make us come back.
Meneget venlig og effektiv stab, god beliggenhed, rent og effektivt på en meget behagelig måde. Gid sans for humor. Nej, vi er godt tilfreds og vil komme igen.
God beliggenhed i forhold til strand, havn og restauranter. Venlig, afslappet og uhøjtidelig kommunikation fra personalet. Der var ikke internet-access på værelset, men for os, der boede på første sal, var ulempen ikke så stor, da der var access netop i lobbyen på første sal.
Godt til prisen. God, velassorteret morgenmad. Venlig og god betjening i receptionen. Nogen trafikstøj fra "landsiden" (hvor vi boede), men ikke uventet.
God beliggenhed, værelse godt indrettet og god morgenmadsbuffet Hotellet trænger til en udvendig facelift
Rimeligt til prisen, med gode parkerings forhold og god morgenbuffet, fin rengøring og god hjælp til bookning af bustur. Bar præg af slid og gammelt udstyr, f.eks. var der ikke føn på badeværelset, ingen fjernbetjening til tv, brug af køleskab koster ekstra, der var kun 10 min. gratis internet.
Mange småfejl og mangler, som kan forbedres uden større omkostninger.
hotellets beliggenhed er super, og det er fint at man kan benytte nabohotellets faciliteter.Der var sikkerhedsvagter ved indgangen det giver tryghed.Morgenmaden var dejlig og restaurenten var meget ren.Dejligt med underholdning og rar atmosfære på hotellet.Værelserne trænger til en opdatering. Ja, skydedørerne låste ikke , d.v.s. selv om vi låste kunne den åbnes,.og det andet værelsesskydedør gabte ca 1cm
Fint alt i alt rimelig kvalitet rimeligt med faciliteter Vand løb fra bruser ud på gulv
Atmosfæren, hele personalet virkede fantastisk proffessionelle og med stor fokus på os som gæster. Nej.
Dejligt hotel med god beliggenhed midt i det bedste område af sydkysten. Støjniveauet i spisesalen var kolosal, men man kunne sætte sig ud!
The only good thing about the place was the price! Do not under any circumstances stay at this hotel!
The accomodations are not clean and the hotel staff are not readily available. In fact the manager cannot be found though I found out later that he works at the same time in a building right next door. Very loud and noisy at night. The entire room smelled like cigarettes (though it was not a smoking room.) The room was full of flying ants.
The Hotel facilities were excellent, the service in all areas was superb, room comforatable and clean, pool, bar and food excellent Yes , I found two areas in which I feel the standard of this lovely hotel could be improved,. No 1. I think that people who smoke, should be segragated from non smokers,ie, smokers on one side, non smokers opposite, it was rather disturbing to have to inhale the smoke eminating from either side of our balcony. Room 408.No 2. Excessive noise level from pool area at night
Street of the hotel is dirty and dark at night. Safety is a main concern and in the resort itself. I have in the past been mugged and I have heard of this happening to other tourists in the resort. I and they didnt report it because of the bad attitude of local police
The location was the best aspect of the hotel. It was easily within walking distance of the beach, restaurants and bars. Didn't feel it was really a 4 star hotel due to the requirement of some upgrading required particularly in the corridors leading to rooms.
Fantastic hotel. Food excellent, staff friendly. Rooms were modern and great view from our room of the main street and also the volcanic mountains. We will be returning to this hotel in the near future.
The location was good and it was bright and clean. Most of the staff were very professional. Found one of the breakfast chefs offensive which was upsetting. Restaurant staff were under pressure and often not very polite. I had booked a room with two beds and had to remind reception of this on registration as they had booked me a double room. No
Nice apartment with our own entrance - nice consept! Very private and big balcony - sunny. Cheap and not so far way from the beach - about 15 minutes fast walk We could hear the traffic from the highway all the time. The area around is a "hotel-village" and doesen`t really have any atnosphere at all...
I liked the location, you can walk around the area, there are nice views, you can see the mountain and the sea as well as beautiful bougainvilea mid march. The staff are friendly. The coffee I had by the swimming pool was very good. It is easily located by the highway.
Nice view, helpful staff, cheap and cheerful, nice pool. handy mini market. this place is o.k as a base. long walk uphill from the beach, minibus from laguna park only operates from 09;00 to 17;00..
the courtesy bus was useful
value for money basic rooms,walking to the beach is exhausting but they offer a shuttle bus
The helpfulnessof staff and the excellent swimming pool. When we arrived the bedroom door was not secure - faulty lock. We immediately reported this and it had been fixed immediately when we returned after our evening meal on our first day. I was impressed with the swift attention received and also the helpfulness received providing an easy access room and parking as my husband is disabled. Very basic kitchen utensils. On second return visit all plugs for kitchen sink, bath and bidet were missing. Plug socket in bedroom was loose and appeared unsafe. This was not the case on our first visit the previous week to the same appartment.
Recently refurbished throughout, very stylish but in keeping with the style of the beautiful old building. A friendly place to stay, plenty of space to relax in patio area, sitting room, bar etc. Good food menu, excellent range of local wines and choice of drinks in the bar including various tea and coffee. Highly recommended for a short break away or while on holiday from a resort area.
It was very good. The accommodation is quite adequate and the meals are very good. No.
I liked the fact that is quite close to the beach, view from the terrace was beautiful with Teide volcano and the ocean, the employees speak English and our towels were changed daily and the room was clean.
The swimmingpool was good for a children,and lot of spaces for a sunbath...unfortunately most of the sunbeds was broken and totally unkomfortable.Locallisation is really great,is dependent what u looking for,this hotel is ok,just because all is working,but not looking.Definitely for flexible young peoples,who want be close to night life,and dont care about first immpresion When im opened my room i cant stop laughing,i cant belived is it a really true...or im in time vehicle who take me back to 1970 yr...it was amazing experience,everythink was clean,but i supose now prisoner cell is better and modern equiped than Columbus (3 star??? no way!!!) All furnitures was pure rubbish,but clean and well maintenanted.
Hotel very central and good value for money. Food ok. Breakfast very good. Hotel staff very polite and friendly. Basic rooms but clean and towels daily linen a couple of times per week. Overall good. Plastic cups in bar for drinks. Could be a bit noisy at night with people returning to rooms in the early hours. But realise where you are, las americas.
the view doublebed was sepereted, easy to move but not enought large
The meals are very good for 3 star hotel.Hotel staff are excellent. Far away to the ocean, but we liked. It is a lot of Englishmen. The floor in number was dirty.