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The location was the best aspect of the hotel. It was easily within walking distance of the beach, restaurants and bars. Didn't feel it was really a 4 star hotel due to the requirement of some upgrading required particularly in the corridors leading to rooms.
The Hotel facilities were excellent, the service in all areas was superb, room comforatable and clean, pool, bar and food excellent Yes , I found two areas in which I feel the standard of this lovely hotel could be improved,. No 1. I think that people who smoke, should be segragated from non smokers,ie, smokers on one side, non smokers opposite, it was rather disturbing to have to inhale the smoke eminating from either side of our balcony. Room 408.No 2. Excessive noise level from pool area at night
Street of the hotel is dirty and dark at night. Safety is a main concern and in the resort itself. I have in the past been mugged and I have heard of this happening to other tourists in the resort. I and they didnt report it because of the bad attitude of local police
Fantastic hotel. Food excellent, staff friendly. Rooms were modern and great view from our room of the main street and also the volcanic mountains. We will be returning to this hotel in the near future.
The location was good and it was bright and clean. Most of the staff were very professional. Found one of the breakfast chefs offensive which was upsetting. Restaurant staff were under pressure and often not very polite. I had booked a room with two beds and had to remind reception of this on registration as they had booked me a double room. No
Rimeligt til prisen, med gode parkerings forhold og god morgenbuffet, fin rengøring og god hjælp til bookning af bustur. Bar præg af slid og gammelt udstyr, f.eks. var der ikke føn på badeværelset, ingen fjernbetjening til tv, brug af køleskab koster ekstra, der var kun 10 min. gratis internet.
Meneget venlig og effektiv stab, god beliggenhed, rent og effektivt på en meget behagelig måde. Gid sans for humor. Nej, vi er godt tilfreds og vil komme igen.
God beliggenhed, værelse godt indrettet og god morgenmadsbuffet Hotellet trænger til en udvendig facelift
Godt til prisen. God, velassorteret morgenmad. Venlig og god betjening i receptionen. Nogen trafikstøj fra "landsiden" (hvor vi boede), men ikke uventet.
God beliggenhed i forhold til strand, havn og restauranter. Venlig, afslappet og uhøjtidelig kommunikation fra personalet. Der var ikke internet-access på værelset, men for os, der boede på første sal, var ulempen ikke så stor, da der var access netop i lobbyen på første sal.
Superb location, close to shops and many good restaurants. Friendly helpful staff and a superb peaceful relaxing experience. Lovely rooftop swimmig pool ! Air conditioning didn't work too well ...
friendly small hotel, no sure if they cleaned the floors in the room, breckfast could be better
Excellent heated pool on roof. The room 401 has wall with restaurant kitchen so expect some noise in mornings. There was just two tv stations available
pool on roof superb
Good location, nice pool on roof. Pleasant hotel staff. Found cockroach in the room
the bed was very good and it was not expensive
Best option for an one night stop-over should you need to catch an early boat liner to other islands. Elegant old-style downtown hotel. Day and night compared to huge beach-like resorts nearby. Lovely pool in the roof floor to relax with nice views over Los Cristianos. Very good service. Particularly desk manager, Andres very polite and helpful. Showers need urgent renovation. That could be quite uncomfortable for a longer stay.
Great little family run hotel ,superb value and friendly staff. Will always return here No tea and coffee facilities in room
We had a fantastic holiday, the staff couldn't do enough for us.We especially enjoyed the pool area, it was so relaxing and quiet - an added bonus was the daily treat of fresh fruit!
Lovely old style Spanish hotel with a modern twist. The staff were very nice and friendly, the pool area was quiet and relaxing and the room was ceaned each day. There was a great selection for breakfast each morning including yogurts, cereas, fruit, breads and a good selection of cooked foods.
Mange småfejl og mangler, som kan forbedres uden større omkostninger.
Fint alt i alt rimelig kvalitet rimeligt med faciliteter Vand løb fra bruser ud på gulv
Dejligt hotel med god beliggenhed midt i det bedste område af sydkysten. Støjniveauet i spisesalen var kolosal, men man kunne sætte sig ud!
hotellets beliggenhed er super, og det er fint at man kan benytte nabohotellets faciliteter.Der var sikkerhedsvagter ved indgangen det giver tryghed.Morgenmaden var dejlig og restaurenten var meget ren.Dejligt med underholdning og rar atmosfære på hotellet.Værelserne trænger til en opdatering. Ja, skydedørerne låste ikke , d.v.s. selv om vi låste kunne den åbnes,.og det andet værelsesskydedør gabte ca 1cm
Atmosfæren, hele personalet virkede fantastisk proffessionelle og med stor fokus på os som gæster. Nej.
Fin reception og hurtig ekspedition. fantastisk central beliggenhed. Buffet til morgen og middag eller morgen og aften super ok. Dårlige juicer og kaffemaskiner. Anmodede flere gange om courtesy bus..Intet skete..
hotellet virkede nedslidt og dårlig smag, og morgen/aftenmad var meget ringe. Højest kategori 3-stjerner kunne gøres hyggeligt for små midler
Jeg synes ikke at personalet var særlig hjælpsom. Herudover har de kun to elavatorer hvor af den ene næsten altid var gået i stykker. det tog lang tid at komme op på 11 etage. Også vandhanerne var ude af drift i flere timer på et tidspunkt og så ligner det overhovedet ikke 4 stjerne. deres morgenmad var af billig kvalitet og smagte slet ikke godt.
afvekslende buffet, men man kan tydelig mærke, at det er engelsk publikum man har mest af. Fine værelser med udsigt over vandet eller mod bjerge.Vi var tilfredse. Madrasserne på vort værelse trænger til at blive fornyet.
Poolområdet. Mange muligheder. Beliggenheden. Da det er et resort med mange værelser ville vi gerne have haft muligheden at vælge beliggenhed for værelset. f.ex ved poolområdet ikke mod trafik og bjerg. Vi synes bokking com skulle give gæsterne nogen muligheder at vælge.
Perfectly located: out from crowded Los Cristianos and Playa las Americas, but only a 10 min drive away (for shopaholics). Very convenient for Tenerife South airport. Classy and well decorated. Perfect outside heated swimming pool. Nice ocean views from rooms. Delicious and varied lunch and dinner buffet, with world cuisines changing every day, also offers a à-la-carte restaurant. Perfect balance of national and international guests. Could do without the swimming pool animation team activities.
Very nice hotel, luxurious, comfortable, nice view, breakfast and ecxellent decoration The only negative point is the airplanes passing above, because it is very close to the airport
The Hotel was exceptional and the rooms were clean, luxurious and new. The all inclusive food and drink was excellent . The pool areas are stunning and have different areas for familys and couples. Staff always helpfull and friendly. Best Hotel we have stayed in for a long time. Noise of planes but quality of hotel outweighs this. Paid extra for sea view but it was sea glimpse and not worth the extra money.
The room was always clean and the staff were so helpful.
Ecological sensibility, calm atmosphere, friendly and capable staff.
the best thing in the hotel is eight swimming pools! room could be cleaner
Big rooms, nice pools, excellent food, good for children, friendly staff, nice hotel design Heated pools still cold so less suitable for little children, south of tenerife is warmer but less beautifull than north, wifi free of charge but most of the time not working,
Very nice hotel with an interesing architecture. Nice staff and good facilities. Located in a quiet location. Close to the airport wich can disturbe, our kids loved to see the planes comming in. The beach is a bit to rough.
Rooms were great.all iclusive was good value didn,t like the tinned fruit in am.lack of some music at night disco place nearby that blared out music sorry noise on friday night
There are so many things I could compliment, but the one that stands out most in my mind was how welcome they made my family feel. I have two young children, and we were all made to feel at home as soon as we arrived at the resort. This is uncommon for our European holiday experiences so far but very reassuring for our future holiday plans. The greatest compliment is to say that we'll be back soon!!
Hotelpersonalet optrådte meget proffessionelt og var behjælpelig i det omfang det var muligt. Hotellet har de fleste moderne faciliteter som internet mv. men der afkræves betaling. I betragtning af, at de fleste som besøger Tenerife kommer der pga. af vejret, er det forbavsende hvor få omlysninger man får udleveret om vejret. De oplyser således kun temperatur og om der forventes regn, ellers bare sol.
Tidligere morgenmad - 08:30 !
Der var for lidt sol på min altan, fra ca. kl. 16.30. jeg sidder mest og læser på mine ferier, så der var noget køligt at sidde i skygge at gøre det. Hvis man kan sætte bord og stole og en parasol ud på tagterassen, hvor der kun er liggestole nu, ville jeg har kunnet nydt at læse i varmen.
Fantastisk hotel til børnefamilier der er måske lidt for lidt plads omkring poolen hvis der er der man vil ligge. Kunne godt være opvarmet mere. Få ordnet den squash bane der er på hotellet men er fyldt med materialer
Stor lejlighed godt med to badeværelser
Gode ferielejligheder til familier
very nice place
Kønt og meget velholdt hotel med en god beliggenhed i Los Christianos og til en rimelig pris.
The attentive staff,the ability to use the pools etc in the other hotels in Mare Nostrum, the proximity to the beach and many luxury shops On first arrival it is not easy to find the main entrance.
There was excellent apartments and exterior of the hotel. Pretty good service. Very quit and luxe hotel Waiters demonstrate that they are waiting for tips, slow service in restaurant.
Cozzy intimate atmosphere, perfect for honey moon as well for romance and holliday for two. Well placed near the beach yet discreet, hidden from walkers view. Original ideea to have your own room pool. Breackfast divers and gourmet. Compliments for the chefs. External window fasade should be cleaned of dust.
russian-speaking guest assistance service
Good location (at the beach) and the service is very good.
Location was perfect staff excelent None
It was quiet ,relaxing and elegant.The room was large and the terrace wonderful.Will stay there again
hotel very stylish and relaxing, staff extremely friendly and hotel in a great location.
Room smelt of smoke even though we asked for a non smoking room. The water was cold too. The tv services were poor and we had to ask for a refund.
kind staff Hairs in bathroom, floor and behind the door, on the walls. The swimming pool is open from 10.00 u until 18.00 u, until 10.00 waiting to go in the swimmingpool is absurd?? you wake up at 7.00 wath to do within that time?? Than you go voor a sweaty trailwalk at the time you arrive ( 18.30u )thats the time you get at the hotel after a day trailing, you want to jump in it, but you can't becouse its closed???
Friendly staff,lseemd to be newly refurbished, clean, pleasant, nice pool area. Did not bother us, but a restaurant was advertised, as well as a mini market - both were closed for the season, it seemed.
Staff was very nice and helpfull. That there was a kitchen and fridge. Pool was not heated, nobody went in the pool, to cold, only 21deg C., even the children did not use the pool. Only got 1 tv channel and that did not work, even after complaining 3 times. Warm water for 5 minutes after that cold water, could not even take a complete shower, in the middle the water turned cold.
Slappe af og nyde stilheden, da vi var meget få mennesker på hotellet. Dårlige dræn, kunne ikke gå på toilet eller i bad, uden der kom vand op fra kloaken.Kakelakker
Charming layout of the apartments. Very helpful staff. Heated swimming-pool would be great - and make us come back.
Meget venlige og imødekommende i receptionen. God restaurant - dejlig stor morgenmadbuffet og om muligt endnu større aftensbuffet hvor der altid var salatbar og varme retter med fisk, oksekød, svinekød og fjerkræ. Rengøring alle dage
praktisk, godt, billigt.