La Crosse Hoteller

parking at the ramp and paying for the difference over what the hotel covered. complimentary coffee was empty

Continental breakfast great. Kids loved the pool. Room was comfortable for most part. They at first had assigned me the wrong room twice. I had reserved a handicapped room Then when front desk clerk was told she was extremely rude and made it known she was being put out. She told me she had to bump someone so she could accommodate me. I responded by how can someone being bumped from a room I had reserved???? She threw key on counter and then proceeded to walk away. The hotel is not set up for handicapped people. No wheelchairs available or elevators. Handicapped room should have walk in shower. Bed comforter was stained and cobwebs in windows. Price was increased by 50 dollars due to events.

nothing . very hard bed like sleeping on cement slab. noisy air condition 747. torn carpet by the bathroom. broken light switch cover. the absolutely worst continental breakfast hard biscuit, hard boil egg nothing to go with it,honey & grape jelly for toast only, no pastries at all. The worst hotel ever stayed at maybe for $40.00 I could understand that it needs a total renovation. No signs for stairs for second floor, doors in the hallways needing a lot of paint.

Paid $80..worth $40......old everything...no breakfast.....room was clean though....Towels were OK.... Poor value....

It was the worst place that I've ever stayed! We didn't even stay the 2nd night because it was so gross. The smell was terrible, and the room was dirty ,small, and hot!!!! It was very noisy all night!! I will never stay there again and I will be telling all of my friends and clients not to stay there either!

Room and bathroom were clean. Lots of hot water in the morning.

Very easy to get to. Right off the highway. Good if you are a business trip or passing through for the night. Not much more can be expect. Needing to stop because it was getting really late driving the internet is not really that great for business needs.

the location it was close to a lot stuff we were planning to do. the hallways and are room smell like cigarette.

The location was very convenient for where we were in LaCrosse. There are lots of things to do around there. We were only staying so we didn't have to drive home and back up the next morning. We walked into our room. It smelled like a basement that has no dehumidifier. I thought it got better once the air conditioner was running, my wife did not. Had it not been late and a long day, we would have said something. The next morning, we noticed that the shower looked like it hadn't been cleaned in a long time. There was 2 or 3 bars of soap from past guests in there. No shampoo, luckily we brought our own. On top of everything else, the hotel is nonsmoking, but all the hallways smelled like ashtrays. I WILL NEVER STAY IN THIS HOTEL AGAIN.

The room's size was great. Upon making my reservation I was given wrong info. Checking in the front desk woman wasn't very friendly. I was given a paper explaining internet, pool times, breakfast, and lastly explaining "quiet hours" and that there would be security walking each hall to enforce said rule-- this was an utter lie. I was up until 4 a.m. due to loud and obnoxious people in the hall as well as 3 different times having people trying their keys in my room door. Not once was there security to enforce a quiet hour rule. The room itself wasn't cleaned well, I had to wipe down the table, desk, chest of drawers and nightstand myself. There was an immense amount of hair on the carpet, which stuck promptly to my bag and clothes when I knelt down to get items from my bag. The beds were described as "queen" but were slightly smaller than a FULL size bed I have at home, and the mattresses were hard as a rock. The hotel itself is nothing spectacular, a bit out of date. The breakfast bar worker was ridiculously rude and obnoxious. I'm not at all pleased with my stay and definitely won't be wasting money here again.

It was in lacrosse We felt very dirty during our stay. Upon entry to our room we found stray hairs all over the towels, a fingernail on our bed, and stains on our carpet. Our experience is what I would of expected from a $50/night sketchy motel, not a $200/ night best western. In addition, aside from the pool area the entire hotel seemed very outdated. The bathrooms were recently updated, but was done so on the cheap, and cleaning wasn't thorough. I don't believe I've ever left a negative review, but there's a first time for everything I guess!

I had stayed at this location 10 years ago. It has gone through renovation that make the spaces seem small 28th mix matched flooring that is extremely slippery when wet. The once luxurious continental breakfast is now doughnuts and frozen waffles. The hot tub made lots of noise when turned on but no bubbles. The patio had no furniture. This used to be one of my favorite hotels. However if those things don't matter to you it is priced right.

nothing Terrible all around. The metal security door to enter the building to get to our room had particle board screwed to the middle of it due to missing glass from "storm damage", and the main lock had duct tape over it -- which meant the door not only didn't close tightly but clearly could not be locked! So there was no security at all and anyone off the street could walk right in, and this was around the back of the building, not near the lobby. There were dozens of cigarette burns on the very dated carpet in the room, the furniture was mismatched, and the lights near the bed did not work. When I called the front desk to ask for a room in another part of the building that may be more secure, due to our concern with the outside door not locking or closing, we were told that there were no other rooms available and if we left we would be charged for the room regardless. Awful place, awful experience.

not much Room was dirty, there was food on the ground between the bed and the night stand. There was a smell throughout the hotel. Would not stay here again.

I booked this hotel in error and was disappointed to find that I would have to call Kayak to get it cancelled. I tried to cancel at the hotel and was told I could not. We had stayed at this place previously and did not care for it. It is a bargain if you don't mind very noisy heating/cooling units and a loud fridge too. This place has a very sketchy reputation and did have some drug issues on premises a while back. There were a lot of construction workers staying there and for them it probably a good place. There really no perks to stay there and the breakfast was dismal. And 6:oo to 9:00 for not much was a little early. It was my fault for booking this place but would have liked to been able to cancel without going through the "Travel Agency" known as Kayak. I will not make the same mistake twice and stay there again.

It was cheap, room was clean, front desk staff was very friendly and helpful. There was not much parking for bigger vehicles or boat. Some unsavory characters hanging out in the parking lot every night after dark.

Rooms outdated. Left old heating units in and just installed new ones over. Pipes exposed in bathroom. Mickey Mouse cabinents around the refrigerator. Common hallways need new carpeting, Extension cords exposed all over. Needs new paint. Everything is just like traveling in the 80's. The employees were very cordial and helpful and the rooms were basically clean, just really run down. Very quiet for being on a busy intersection. For a family to be comfortable we will spend $20 more a nite. Good enough for an occasional travelor needing a nites rest.