The staff was really helpful The location was great
Price Location to NYC Right next to major throughway to Holland Tunnel so trucks drove by all night. The breakfast was stale donuts and coffee.
Free Parking Great Continental Breakfast - fresh pastries; nice variety Very reasonable room rate (compared with hotels on NYC side of Holland Tunnel) Friendly front desk staff
Location,price,free parking&breakfast excellent staff
God placering på lower Manhatten. Ingen støjgener fra byggeriet ved ground zero Hotellet er endnu ikke færdigt og som følge deraf vist heller ikke alle elavatorerne. Dette gav en del ventetid især omkring morgenmads situationen da alle gæster skulle til 2. sal på samme tid og tilbage igen kort efter da morgenmaden skulle indtages på værelset grundet de meget begrænsede siddepladser ved buffeten.
Hotellet ligger lige ved siden af Ground Zero med udsigt dertil! Prisen var ok (men det er nok pga at hotellet er under opførelse) den stiger nok når det er færdigt! Hotellet var under opførelse! Så der var ikke helt styr på køkkenet endnu! Men det kommer jo selvfølgelig med tiden!
Yes! Very convenient! Very nice hotel!
The reception staff, especially Felix, were very helpful and courteous. The room maids were polite and efficient. The hotel location was like an oasis with the nearby marina, shopping mall and street restaurants after the hustle and bustle of Manhattan.
The hotel was conveniently located and quiet. Also the room had an alcove so our baby had some privacy. Somewhat expensive for the service received, but otherwise a fine night.
Very comfortable. Great view and location!
All of the staff that I encountered were very nice. The bed was comfortable. I also loved the welcome cookie. It was a nice surprise and I was hungry!! The location was great for my needs and is just minutes away from the waterfront. The room was nice enough but there was weird white stuff on the walls and in the bathroom. Cleanser maybe? I went down to the bar area and had to wait 5 minutes to be seen/ seated. There were just a few people there so it wasn't a busyness issue. I ordered soup. A little over 5 minutes later the server responded to tell me that the soup would take 25 minutes. I ordered pizza instead. It was fine but I was disappointed. The temperature in the room was freezing. I adjusted it with the thermostat on the wall but the air conditioner continued on, event though I had selected 68 on heat. I ended up pulling the plug to get it to turn off after an hour of adjusting the thermostat and waiting for warmth. I was exhausted from a long day and got in bed to watch tv. The remote control would not turn on the television. I inspected the outlets and they were all okay. The button on the tv worked but, even then, I was only getting 4 commercial channels. The lights on the remote were coming on also so I figured it wasn't batteries. I decided to call the front desk. Unfortunately, the phone in my room did not work/ call to the front desk. I tried both lines but no luck. I even tried dialing other services available on the phone but that just rang and rang. So.... exhausted and frustrated, I got dressed and headed down to the lobby. I had to wait a bit as a few people were just checking in. The person at the desk was very nice and sent someone up to my room. The man arrived to fix the television. He was extremely nice but the issue did take about 15 minutes or so to resolve. He wasn't sure why the issue happened but he had to get a special remote and change some settings. In the morning, I headed down to the restaurant again. I asked if I could order from the menu. I was told buffet only, though I think there may have been a communication issue. I later asked a different server after I saw the selection up close. It was generally unimpressive. She said that I could order from the menu but I decided to just stick with the buffet since the menu would take longer and I felt like I was being a burden by ordering. I was extremely disappointed overall. The eggs, potatoes and waffles were all cold. I ate just a little bit and spent over $20 with tip. I was extremely disappointed. Overall, I wouldn't recommend or stay at this hotel again, unfortunately.
close proximity to light rail and subway lack of view, lack of customer service with rainy day needs; umbrella, dryer for coats and shoes. stayed 2 nights, but hotel split it to two separate nights and we have to check back in and re-key our room keys for the second night. brought personal pillow and maid service removed it during the daily cleaning. T/he pillow was never found.
Staff, including restaurant staff, were very friendly and professional Jersey City NJ. Accessibility from the highway was poor, even utilizing gps.
The staff were extremely helpful, courteous and friendly and the hotel room we had wass excellent - spacious and with good amenities. Whilst there isnt too much to do, or see, in the immediate area with the ease of transport into Manhattan [the Path train from Grove station is only a ten minute walk away] it made a relaxing base.
The hotel is walking distance from just about everything and the light rail is behind it. Like the cookie at check in. Staff was very friendly. Had a room on the 3rd floor and the view was a roof with lots of vents.
Views, staff, quality of the rooms and hotel Nothing
Great location. Easy access to NY center.
Good alternative to Manhatten. Rooms were a nice size, staff were polite and helpful and would definately reccommend this others.
Nice, clean hotel. Friendly staff.
Great stay. Ideal for venturing into NYC great location.
It takes only 5-minute walk from a station.
Comfortable bed 50 dollars for Below average scrabled eggs, potatoes, oatmeal for two... I was not impressed with the price or quality of food.
The staff were extremely courteous, helpful and accommodating. At check-in, Debbie was wonderful, great sense of humor, and very professional. She upgraded our room and gave us a beautiful view of the Manhattan. The young man at the door was wonderful as well. He was kind and courteous. The beds were very comfortable and clean. We didn't like that there was a charge for wi-fi. We normally stay in hotels where the wi-fi is free. On the positive side, since we didn't use it for the 24 hours that we paid for, my credit card was credited and we were only charged half of the fee for wi-fi. Wasn't too thrilled about paying $3.00 for a coke from the little store either.
Location location location, proximity to NYC is great, good food around the hotel area as well Was not able to check in until 2.5 hours after the check in time due to non-availability of rooms.
Good value, well presented hotel Travelling into New York over the week end takes longer due to less frequent path trains
The staff at the counter for my check-out was carrying an attitude. She seemed not happy or not nice at all during my checkout process. Did not say hi or goodbye either. It gave me a feeling that I was in a DMV.
A great place to stay for a NYC weekend. Quieter than Manhattan, beautiful skyline view and very close to the PATH train. The staff is very friendly and the room was clean. Will stay there again.
Room set up Very poor service! I had water & juice poured over me during breakfast with no apologies! Tea was served without tea cup! Bathroom light was out for one day and not replaced. Laundry list was not provided despite repeated requests.
Staff were very helpful and always on hand. The room quality was very high - the recent refurbishment has really focussed on top end materials and furnishings and for a hotel in central New York, the room was of a good size. Its central location in NYC is very helpful to get uptown or downtown and its situation gives an unusually peaceful night sleep in such a busy city. The roof garden was very nice, as were the bars, but some of the hotel claims are overdone. Cocktails are expensive by the time you add on service and tax.
location is fabulous, rooftop bar was very nice. the room was very small.
Valet took >45 minutes after being told 10-15 (I allowed 20). Had to request iron, wastes time. Tub drain was fully clogged and GROSS so water did not drain. Shower vent grate was FULL of GROSS dust + mold. Noise outside from traffic, garbage trucks + roof party letting out kept us awake ALL NIGHT, absurd! Sounded like windows on Lex.ave. were open, but they weren't, they're just inadequate!
The service, room, restaurant, location were excellent.
unique, great location - very little street noise.
The staff was really friendly and helpful. The hotel design and atmosphere were great. The bed was very uncomfortable - really hard. I stay at alot of boutique / pricey hotels and this was the worst bed I've had.
Location is great - the art is amazing and the roof top terrace restaurant/ bar is top
The rooms were cute. Not to small. Stayed here for New Year's Eve. Wanted a bucket of ice for the room so my wife and I could keep a bottle of champagne cold. They actually charged us $5 for the bucket of ice. Not even Motel 6 charges for ice. Room was also very hot and a lot of noise from the street and hallway. Bed hard and uncomfortable.
Very Very cool. From a British viewpoint it is like Malmaison but taken to the next level and with the addition of 5 star service. The concierge are very good at getting you into those 'hard to book' restaurants. The private guests only rooftop bar is very nice.
the room and the position and the "edginess" of the hotel our first room (before we changed) only had a shower and not also a bath
red carpet inn er placeret flere km. forkert på beliggenhed på kørevejledning til hotellet- på kortet er det placeret umiddelbart efter passage af lincoln tunnel ,og dette er forkert,og derfor får man større udgifter til transport end forudset.
Hjælpsom reception. Døgnbemandet. Grovbrød og ost til morgenmad ville være en udmærket pendant til øvrige morgenmad, som er meget sukkerholdig/kalorieholdig (sammenlignet med danske forhold). Rengøringen smed håndsæben ud hver dag. Håndsæbe kan godt holde flere dage! Undlad ikke-miljøvenlige rengøringsmidler, drop kunstig 'duft'tilsætning. Tænk på miljøet.
Very clean. Staff was helpful and friendly. Beautiful views. $32 a day parking and no free WiFi.
The staff were very helpful.
Excellent service Clean Great views of NYC Location is perfect PArking fee is too much.
Location was great. It was nice to be able to get out of the city and away from the holiday crowds. Nice views of the city skyline. Not much night life close to the hotel. Most restaurants close to the hotel were closed on the weekend.
great location cleanliness good staff Calm and quite TV in one room was not working.
The location to Manhatten is fantastic! The staff were welcoming and informative and very prompt! Paying for parking which I didn't know to take into account as far as the budget goes is an extra $12 a day. I also thought that the bathrooms needed remodeling, they have an awkward layout and some rusting was showing.
Layout of the room was nice. One the surface it was clean. Didn't inspect to to much. Great rates! Would stay again. Just to pick something, the elevator was small and took forever.
Very nice hotel and convenient to Journal Square PATH.
It took us less than 5 minutes to walk up JFK to PATH. Chickpea restaurant is right at entrance to PATH and had super tasty gluten free, vegan options that we could carry back to eat at hotel. Stayed on fourth floor and liked separation in room. Bathroom is tucked away and little area for fridge and microwave helped keep costs down. Friendly staff. No parking, had to find parking and then walk 5 blocks to hotel to check in then back to car to move closer to hotel to unload bags. This was hard after a long day of driving but hotel staff was very kind and helpful once we arrived. Parking is available 1.5 blocks away for 12$ a night. This should be mentioned with reservation so you know where to go. Neighborhood is run down. We weren't out after dark.
The price was right! The Ramada was clean. Most of all, it is in walking distance to the Path Train. An added plus was that the staff dealt with a slight dilemma in a most professional way, at no cost to us. Entrance to the hotel by vehicle could be a problem and be aware that close parking is limited & sometimes an added charge.. This is typical in congested city areas.
Staff were excellent Exterior of hotel needed update.....neighborhood is somewhat run down....but NEVER felt unsafe
Location - close to PATH station, lots of restaurants within 5-7 mins of walking distance- excellent for people looking for Indian food. Cleanliness Friendly Staffs Excellent Breakfast and the duration 6 am - 10 am suits everyone This hotel does not have a parking lot. But thats not a big deal, there are many paid parking lots near the hotel and available at a reasonable price.
Location of the hotel. Nature of the staff..they are stabbon..and arrogant in nature..
Location It is affordable and that's about it. Not much service.
free parking housekeeping was not provided
I liked the price and the location. Can't think of anything.
Great place the only thing would like to see is better air freshening in the hallways -- predominantly Asian guests on extended stays who do a lot of cooking and the strong odor of the foods can be overwhelming in hallway and on elevators but not in rooms. This is why I give it a three for cleanliness for public spaces. Rooms are excellent quiet and modern with updated renovation in 2014.
Good location facing Mahattan and at a walking distance to a metro station. Free parking. Very noisy A/C system. Can't be used when in the room.
room is spacious & convenient, with full kitchen facilities. hotel is close to one of the Path Train station which allows easy access to either Midtown or WTC. price is very reasonable taking into account the facilities available and accessibility. Bathroom may be further inproved. shower was not powerful enough for a very cold winter time stay in NY.
The beds were very comfortable and the free internet connection was helpful The only potential problem was the Light Rail train outside, but I didn't really hear it most of the time.
Hotellet ligger centralt og nemt at komme til fra lufthavnen. Subway, Macy´s samt shopping lige rundt om hjørnet. Alt i gåafstand.
hotellet ligger meget centralt, personalet er meget hjælpsomme dejligt med både diner og restauent i forbindelse med hotellet bruseren var rigtig dårlig rengøringen kom lidt for tidligt
Fint hotel men gammel og slidt værelse (især badeværelse). Meget lydt. Bestemt en opgradering af badeværelse til til 4 stjernet hotel. Jeg ved ikke hvad man kan gøre ved at der er så lydt fra nabo værelse
Central beliggenhed, - ideelt når man både skal up-, mid- og downtown. Fik lov til at vente 2 timer med at tjekke ud uden beregning (hotellet var dog heller ikke overbooket). Et par af fitness maskinerne er nedslidte (cyklerne).
Vi føler os mildest talt røvrent! Vi får lovet et værelse der er I nærheden af $3500, til den halve pris. Værelset er efter vores mening ikke engang den halve pris værd. Sengen var for lille til to personer, og der var kun ét lagen, til os begge. Et lagen, når vi ankommer I starten af marts og temperaturen er nær frysepunktet. Da vi tændte for varmen lugtede der af prut I hele værelset, så vi dødfrøs I 7 dage! Inden vi ankom skrev jeg til dem at jeg skulle opereres I ny og spurgte pænt om vi kunne få et godt værelse så vi befandt os godt under noget, der skulle blive en ret hård uge. De lovede os et stort værelse, men da vi ankom så vi på brandplanen, at vi havde fået det mindste værelse på hele hotellet. Så de holdt ikke hvad de lovede.
Beliggenheden for shopping-/oplevelsesture i NY er meget god. Ingen overflødig luksus men der er, hvad der skal være. Personalet meget flinkt og omødekommende, specielt maitre de Mike. Morgenmaden og faciliteterne til indtagelse af morgenmaden var under al kritik. Folk stod i kø om morgenen for at få en plads.
Everyone was helpful, and gave great suggesstions. The room was large enough for the 4 of us, not always the case in NYC, clean and comfortable. We were very happy with the location and the BLT restaurant was very good.
Not much You pay additional for everything except a basic bed. The staff has a negative attitude that borders on rude. The elevator service is very slow.
Was easy to get there, since it was a weekend we parked on the street without a problem and as we marked in the preferences we wanted a room with a view they gave us a a room looking at the Hudson River.
Considering it was the marathon weekend we were able to get a room here. Very clean. Beds were small and not that comfortable. But for NYC it was bigger than I have seen
Roger Williams ligger helt perfekt i New Work. 1 blok fra Empire State Building og 5th Avenue. Times Square er indenfor gåafstand (10-15 min).Området hotellet ligger i er meget stille, og selvom vi havde værelse ud til Madison Ave. hørte vi stort set intet til trafikken på gaden.Vores værelse var ikke vildt stort, men der var alt hvad man har brug for. Rengøringen var helt i top. Personalet på Roger Williams var meget venlige, imødekommende og hjælpsomme. Eneste minus ved hotellet er, at de lægger et "service-gebyr" på $17 pr. nat oveni prisen. Det syntes vi var lidt urimeligt/vildledende, men alt i alt var vi ovenud tilfredse med vores ophold på Roger Williams. Det ville være rart, hvis man ligesom med flybilletter fik den samlede pris inklusive gebyrer etc. oplyst på hjemmesiden, så man ikke pludselig ender med en meget højere pris end annonceret.
super placering, god service, fin value for money
jazz musik i foyeren, møbler og tæpper i foyeren, sengetæppet, mulighed for at checke mail. Meget venlige stuepiger og personale ved morgenmaden. Ikke alle personaler i receptionen lige hjælpsomme. at værelserne har kaffemaskine/ vandkoger. Bedre beskrivelse af værelser, måtte opgradere værelset, for ikke at åbne vinduet lige ud i en mur - klaustrofobisk fornemmelse.
Hotel was elegant, smart design all over. Location was perfect. Staff was friendly in a very professionel way. No places to put your clothes. Small room compared to other hotels in the US in the same category. Prices were to overrated, I think. I could have stayed at the Waldorf to the same rates, but if you prefer designer furniture to comfort I would recommend this hotel. It's very beautyfull.
Super beliggenhed, meget venligt og opmærksomt personale! Billederne fra websiden er nok lidt for taknemmelige.... :)
Personalet var meget hjælpsomt og venligt. Det lå godt, ikke så langt fra East Village og Greenwich og alligevel nær ved det centrale Manhattan. Desuden dejlig tagterrasse og gode fællesarealer. Morgenmad var lidt vel dyr, men god.
God beliggenhed, fed tagterasse og ok værelser. Den ene dag var der ikke varmt vand som heller ikke blev løst så vi måtte bade i koldt vand! Vi fik dog kompenseret med 50 dollar så det var ok.
Super-godt - god service på alle måder. Fed stil, god restaurant og bar, som var meget velbesøgt, god lobby. Kan ikke finde på nogen!
Kun 300 m til subway. Stille område aften/nat. Flere små spisesteder lige omkring. Rigtig hyggelig hotelbar med musik og god stemning at komme hjem til om aftenen.
velordnet - rent - venlig personale - professionelt ingen mulighed for at få en elkoger på værelset - i engelsk stil