Drop mistænkeliggørelse af gæster ved at fjerne en betalingsreservation på EUR 100 pr overnatning til evt dækning af minibar etc
Venligt og yderst proffesionelt personale, virkelig god morgenmad, flot rengøring og service på værelset. Alt fungerede perfekt.
høj standard på personale, bar omgivelser etc lidt mangler på værelser med dårlige brusere etc.
Vi var helt vilde med den rolige atmosfære og demeget hyggelige omgivelser.
Morgenmaden var god. Gårhaven var hyggelig. Bygningen er en perle. Det var nemt at finde rund i hotellet. Elevatorer var meget handikapvenlig. Vi var tre personer med behov for tre badehåndklæder mm., men rengøring stillet kun to håndklæder frem hver gang og glemt en underkop til vores tekopper. Vi fik en handikapverælse den første nat med et larmende udluflingsanlæg ude fra kældervinduet som er bestemt ikke egnede til ikkehandikappede.
Flot gammel og hyggelig stil. Gd atmosfære.
godt ophold god bar med høflig betjening, rigtig god brunch, venlig og høflig personale.
Vi fik et fint familieværelse med 4 senge til en god pris. Hotellet ligger i et godt område.
Meget venligt personale. God service i restauranten. Meget behageligt klima på og omkring hotellet. Vil anbefalde hotellet til andre. Nej
Min oplevelse af hotellet var at det er udemærket til prisen, en udemærketbeliggenhed og rimelig service. Rengørings niveauet var ikke tilfredsstillende. På trods af daglig "besøg" af rengøringsfolk på værelset var der beskidt på gulvtæppet præcis der hvor det lå da man forlod værelset. Vi fik ligeledes kun håndklæder til 2 personer på trods af at værelset var booket til og vi tjekkede tre personer ind.
Dejligt hotel med god beliggenhed, vi havde et værelse med en skøn udsigt både til hovedgade og bjerge. Alt er helt i orden
Pæne faciliteter til rimelig pris samt central placering
Tæt på centrum Til prisen er hotellet godt
Jeg synes det lå meget centralt og nemt at finde når man ankommer og aldrig har været i Dublin. Der var meget lange gange og vi havde værelse - et handicapværelse - med udsigt til en smøge ved Moore street, hvor de kørte med trucks meget tidligt om morgenen eller sent på natten. Der var en del larm fra gaden, men ikke fra naboværelser.
Centralt beliggende,og man kan parkere sin bil.Dejlig international atmosfære. Overhovedet ikke, har boet der tidligere og altid været tilfreds.
God størrelse på værelset og bad. Nej
stilheden på værelse, beliggenhed med hensyn til transport til city og lufthavnen nej
Hotellet har et meget serviceminded personale, og i det hele taget fin service!
Den gode beliggenhed og den høje standard. Nej.
Personalet var helt fantastisk venlige pg hjælpsomme. Værelserne var alt, alt for varme og der var ingen air condition.
Hotellets beliggenhed var fremragende, og der var valuta for pengene. Flot morgenbuffet og dejlig afternoon tea. Meget rent hotel. Virkelig anbefalelsesværdigt.
God beliggenhed Meget dårlig udsigt fra værelset
at jeg fik et fint værelse med udsigt direkte ud over byen, der var rent og pænt over alt personalet flinke kun positive ting at sige. jeg vil helt sikkert komme igen nej
Et pænt hotel der ligger i smørhullet Ja tjenere i baren, hanville godt have vores penge men han gad ikke at lave drinks--------
Old style designing, large and spacious, clean if a bit tired, beds were very comfortable staff was helpful
The twin room we were given was spacious and faced a calm street so that we were not bothered by the traffic going through Talbot St or by the DART trains going into Connolly Station. The bathroom was clean and the staff were very friendly and helpful. There were free newspapers every morning and coffee-making facilities in the room. The location is very convenient, close to Busarás and Connolly Station, and a good walker can get to Temple Bar and Grafton St in 10 minutes. The Irish breakfast they offer is rather substantial and comprehensive, but we thought it was a pity that apart from cereals nothing was offered that even hinted in the direction of a continental breakfast, no yoghurt, no fresh fruit, honey, sliced cheese or ham. But we have to admit that the Irish breakfast got us through the whole day.
on saturday night we could not get a drink from the bar when we asked for one. early night in dublin' bar shuts at 12.30. first for me in a hotel.
Good hotel in good location 5 mins from centre, easy to find. Nice internal. good value breakfast in the price.
Location is central intially one of the beds was broken so we had to switch rooms
Backpacker paradise. Worth the money, free dependable WiFi, okay beds, clean and comfortable. A little noisy but nothing to stop sleep.
Excellent staff . relaxing atmosphere. Superior service Breakfast at €29(orange juice and cereal) for a 12 yr old is way too pricey!
Nothing. I have stayed in better b&bs!!!
1st they are SO ACCOMODATING. Thanks to guest services, concierge DENNIS :-0 and the crew plus the front door attendants, managers, housekeeping are all amazing. Guest Service Rep came to greet us and had the goats milk avail for my daughter. In the USA we can only purchase at select store and did not realize it was more common to have in Dublin. We have made Dublin-the Shelbourne as our #1 headquarters. The quality of our stay, the fact they have vetted services for a nanny, great food, amazing polite service from all departments simply speaks volumes. Mr. Hanley and his staff at this fine establishment continue to amaze me. I really appreciate the peace of mind they bring to me and my little 1 and 2 year old children each visit. We surely feel special and love the amazing spacious rooms. THANK YOU ALL!! See you again next year. I have only positive things to communicate. They can keep up the great work. Great food options, great concierge, guest services, housekeeping, food services.....blessings to you all!
Location is perfect but a bit overpriced for what you get. Room was a nice size and staff was very friendly. I think it is better without kids. Overpriced a bit for what you get. Had to call to have room made up after being out from 9:30-3:0 during the day... I guess someone just forgot.
Breakfast was insanely good, the best part of our stay.
It was a gorgeous hotel - the breakfast was a bit pricey but it was lovely
The staff was incredibly accommodating and pleasant.
When I arrived at 10AM, there was no room ready (understandable), but when I returned in the afternoon, I was shown to a room with a worker working on scaffolding directly outside my window. The second room was fine, but I was disappointed that the clerk had initially no problem assuming he could leave us in a room where we could all wave to a worker!
excellent service, excellent staff, luxurious room - Fantastic hotel.
Lovely staff, very beautiful building. There was no complimentary water or tea/coffee making facilities in the room which was very annoying. We have to queue to get into the restaurant for breakfast - first time I've ever had to queue in a hotel for breakfast and did not expect this from a 5 * hotel.
The hotel is grand and no detail is overlooked. The breakfast was superb but still talking of the impeccable service. A perfect 10 all around.
the feeling of luxury, excellent service from all of the staff, reception staff were very professional as were porters bar prices are a little on the high side.. Thats dublin i suppose
This hotel is brilliant. The staff are all really helpful & welcoming. The facilities are grwat & the rooms are amazingly sleek & spotless. Nothing
Beautiful hotel and very modern and clean. The shower was wonderful! After oversleeping I missed out on the breakfast I had prepaid and the hotel would not refund me for it.
Just getting to this hotel caused us problems...no signs...no indication of where to park....very badly laid out arrival. Having returned late to the hotel we were hungry so after being told in the bar that food was about to stop (10.50pm) we decided to room order.....for 2 toasted sandwiches and 2 fries we were charged €34.....very overpriced!! as it arrived nearly 25min later and was cold!!
As a fairly frequent traveler, this was one of the nicest hotels I've stayed in. Spotless, classy, the staff was friendly and helpful. Beautiful hotel inside. My room was also one of the quietest I've experienced. Just an all around great hotel. The only thing I didn't like was the area. Close to the airport, but not exactly the safest place to be during late day/early evening (as told to me by a policeman when I had gotten a bit lost returning to my hotel from downtown and was checking to see if I was heading in the correct direction). Plus, the distance from downtown is a bit of a stretch if you don't have a car. However, the LUAS (tram system) is right outside the door, so that was partly my fault as I had not reviewed the transportation system prior to my trip.
Rooms were lovely - staff very friendly & free wifi was appreciated Had two meals - I wasn't impressed with either but the steak my friend had was lovely!
The location - opposite the Point (O2 concert venue) and Dublin Wheel with the LUAS (tram) in to town at the door. Ample car parking (at discounted rate of €14 for 24 hours). The service was excellent and the food was generous and of good quality. Lovely "design" room with balcony. I had no complaints during my stay but if someone wanted to spend a nigh out in town they would have to get a taxi back once the trams finish - too far to walk.
Ate in the bar. They put on MNS on SS1 so saw the Leicester v Chelsea game too
Very comfortable bedrooms. Also, they seem to have got the heating level just write in the bedrooms, and public areas. Nothing
The staff was so kind and so willing to help, and the room and shower was great.
it was very close to transport to the city breakfast was terrible. Dry, tasteless and over priced
Very relaxing ... no rush...quiet
Friendly staff, nice surroundings.
Good value, courteous staff, family oriented, nice room, good bed.
Hotel was very clean warm and friendly no
crappy breakfast delivered to room, everything else very good crappy breakfast delivered to room, everything else very good
The room was very clean and comfortable, and it was also quiet. Having to pay for parking as a hotel resident
Location, proximity to Luas. Comfortable accomodation Breakfast was poor value. Cost per item & limitation on selection was annoying and proved very expensive for a family with young children.
Location was ideal for the course I was attending and for my journey to and from the west of Ireland as it is very close to the M50 and easy to find. The tram stop for transport into the city is 5 mins away from the hotel. The availability of private parking was also important in my choice of this hotel. I would certainly stay here again. The parking fee of €8 initially seemed a bit dear but combined with the competitive price of the room and the fact that I could leave my car there until 5.30pm on my day of departure without additional charges balanced it out.
Had lovely food and wine in bar! Staff very friendly! We asked for 3 separate beds but I had to sleep on a roll in which would fit. Child and the mattress was poor quality!
The hotel was lovely and the staff were really friendly. Would love to stay again. We arrived late around 9 so the restaurant was fully book which was fine as the girl at receiption told us that the bar were serving a substancial menu, we were delight as we were straving but when we went to the bar all they were serving soup and salads had we know this we would have got room service as it had such a variety.
The welcome and the comfortable surroundings, the nice breakfast and the helpful staff. I noticed that the window in my room was very draughty - it was a windy night and there was a definite breeze blowing in. I imagine you would save money on your heating costs if you addressed it - room 207.
Very comfortable beds, and climate control. Warm, obliging staff who responded quickly to all requests. Good parking, free internet access, very good breakfast and easy access to public transport with quite a few bus routes. Room service was prompt and very good. Could not find a bad point to say about this hotel
Able to accommodate early check in request, friendly staff Tv didn't work, took 3 attempts to resolve lounge facilities were able to be booked by non-residents meaning it was very difficult to find a suitable table or seat. I was informed by the hotel that they never booked more than 50% of the sofas, this was not the case as one stage all had reserved signs on them
I liked the actual building and relaxing bar areas I didn't think it was five star standard
Convenient to Dublin and the accomodations were very nice for the money.
Shower door in 302 had mold but less than the door frame. The furnishings and furniture may be better Scandinavian (cleaner) than Old English - hiding the dirt and dust.
From room service to front desk staff, all were very welcoming and helpful. The hotel needs a bit of updating (carpets, draperies, furniture but other than that, it was a good stay.
Grand setting with fantastic gardens. The rooms smelt of smoke, even though I had a no smoking room. Which had recent cigarette burns to the curtains. Bathroom not quite up to standard (the shower was designed for short people, not even shorter!)
The hotel was beautiful and the staff were very friendly and helpful. The only problem was that the room was a bit dusty and for it to sleep 3 people the needs to be more towels and tea items to facilitate as we had to contact reception. N/A
The room was by most standards extremely quiet, and the gardens provide a splendid setting.
comfortable spacious room. check in very busy and slow. 2 check in staff only. They had to deal with numerous small queries re exiting car park ect. It would help if there was someone assigned to queries and 2 staff available to check people in during busy periods.
The staff was extremely helpful. Helped with exchanging money, getting details on arriving at the airport, printing our boarding passes and helping with dinner arrangements. Location was a bit too far from the city center.
Good value for the money a little out of the way from Dublin
It was a convenient location. Our room backed to construction. You had to open the windows, as there was no air. It was fine for us, because we were very tired. The room was clean. It meet I iur needs. The staff was nice and helpful.
We came through to visit Dublin on our way to our daughter's graduation in Wales.The rooms are clean, quiet and comfortable. The staff was helpful with pointing out sights to see and arranging transportation. A great stay!
Staff No air conditioning, rooms were hot hard time sleeping and very noisy. Could hear both outside and indoor noise
We were given an upgrade on arrival. The suite was comfortable and clean. Decor could be upgraded a little. Perfect for a shopping trip to the city. Taxi into the city at night was €20. Nothing
Had no problems with staff. Everyone was very helpful. If I had any questions they were quick to answer no matter how many I had. The only complaint I have about my entire trip was that the beds and pillows at the hotel were very uncomfortable.
Trays of dirty plates outside rooms
Very nice staff.clesn and comfort None
Close to the Airport. Clean Comfortable Several Tour buses resulting in long line for breakfast. We skipped breakfast because of the line.
I did not like it at all. There was a lot of noise, and it was really cold. I have to take two different elevators to go to the fourth floor.
Beliggenheden er helt i top. Der er kort afstand til alt både fra shopping til shight-seeing. Personalet er meget hjælpsom og imødekommende.
Hotellet havde en perfekt beliggenhed, og selv om hotellet var gammelt var værelserne af rigtig pæn standard. På værelset manglede der kun et køleskab til drikkevarer.
Der var styr på sagerne og personalet var venligt. Godt hotel til prisen. Mørke opholdsrum. Lange gange
Dårlig oplevelse. Der lå en natklub lige under vores værelse som spillede meget højt musik til kl. 03.30 om mogenen. Der var ikke nogen hjælp at hente hos personalet da vi var utilfredse. Jeg vil ikke bo på dette hotel igen og slev ikke hvis jeg skulle opleve noget af Dublin nogenlunde frisk. Værelserne var okay, udover larmen. Servicen fra personalet og at de har en natklub I stueetagen. Det betyder at når man kommer hjem om aftenen er hotellet lukket og man skal gå igennem natklubben for at komme ind. Derudover reklamere de for et "gratis" irsk danse show, det kræver bare at man spiser og bestiller et helaftens show. ikke tilfredsstillende.
Betjeningen er meget venlig, imødekommende og hjælpsomme. Det gælder lige fra personalet i receptionen, ved morgenmaden i restauranten og rengøringspersonalet på værelserne.
The location couldn't be more central. It's luxury accommodation with top class food and service and all the extras you could imagine Not enough power points/sockets in the room for a modern tech age. The AC unit had mold on it
The staff were fantastic and the location perfect for some city shopping and exlporing the city The quality of room service food to cost was not the best
Pleasant environment, very nice location, friendly staff and spacious clean and luxurious room. The bed was too soft and streetnoise from nightlife
Location was excellent
concierge recommendations great breakfast Very small room with minimal closet space and walking space and a step down to get to the bathroom Had larger room for less money on my 5 previous stays here
The central position of the hotel and also the overall excellent quality made for a very good short break.
Efficiency and friendliness of the staff; well-appointed, comfortable, clean room.
Breakfast was wonderful Staff (especially Tommy on front desk) were very helpful Location Handicap room, which was not suited for others with low and very small sink. Shower type assured water to go over the floor.
the location and the rooms and the speed of check in nothing
Great location, very pleasant staff, spacious room (especially by European standards). Very nice hotel. Nitpick: bathroom could have used a little updating.
Hotel is very difficult when parking
Staff were very attentive in all areas reception, restaurant, etc
morgenmaden er elendig for 9,95 euro
Fine omgivelser og pæne værelser Bedre kok i Dublinerbar, maden var ikke særlig god
God beliggenhed i.f.t. Dublin City. Nem adgang til Lufthavn. Mulighed for at betale opholdet dagen før afrejse!
Det har en god placering i forhold til byen. Vi kunne både gå til centrum, køre med tog eller tage bussen. Det var billigt Bus- og togplaner burde være i receptionen. Det vidste de ikke meget om!!
Det var ok Jeg syntes interbet opkoblingen var for dyr, 8 minutter for 1 EURO, det er for dyrt.
God atmosphere, central beliggenhed, venligt personale Sparsom morgenbuffet, ekstremt lydt alt kan høres,( selv sagte snak fra naboværelser)
Personalet var meget smilende og imødekommende. Derudover var deres morgen buffet glimrende.
Jeg fandt hotellet charmerende.
Hyggeligt gammelt hotel med charme
Godt stort familieværelse Værelset stand var ikke i tpo, døre kunne ikke lukke m. mere
Hotellet lå fint placeret en smule væk fra centrum, men ikke mere end et kvarters gang fra Temple Bar. Personalet var desuden meget høflige og hjælpsomme. Morgenmaden kunne måske have været bedre, men i forhold til prisen var den ikke dårlig.
Venlig og god betjening i restauranten. Afslappet stemning. Maden var god og til rimelig pris. Godt at kunne koge vand til kaffe/te. Godt at have hårtørrer og internetadgang. Kun småting som dårligt sengelys(til læsning i sengen). Stuepigen fyldte ikke sæbebeholderen ved håndvasken, selvom den var tom allerede 2. dag. (Vi gjorde ikke opmærksom på det). Vi synes, det var for lidt med 3 små breve Nescafe pr. dag til 2 personer .
God rengøring og udskiftning af håndklæder hver dag samt god morgenmad. Lidt større værelser.
Et godt hotel med et venligt og hjælpsom personale.Alle seværdigheder i Dublin er indenfor gå afstand.Det var så godt, at vi tog en ekstra overnatning.
Hottellet ligger meget centralt, ca. 1 km. til O*Connell Street. Pænt og rent hotel, gode værelser. Venligt personale. Til morgenmad kunne jeg godt tænke mig at der var blødkogte æg.