Courteous welcome from valet parking staff and convenience of being connected to the rest of the Crown complex.
the pool and gym facilities, the room was very comfortable
The hotel is good because its the city center and connected with the shopping mall and casino
It was comfortable and in a convenient location. Staff, service, facilities and location were very good overall. Although we booked for 4 nights with no changes to our original booking, we were asked by staff after 2 days what time we were checking out that day - a little puzzling? Also, our room rate included breakfast, but we were questioned about this each morning.
easy access to crown entertainment centre.
Functional, good service
friendly service, basically same as other hotels, nothing exceptional but for teh price adequate If not for a complaint, then I will say I did not like how the billing procedure is organised-no explanation given as to your regulations.
The hotel was very suitable for my one night stay. I would recommend it to others Squeaky bathroom door, but I forwarded a request for it to be attended toand hopefully it now does not squeak.
The room was comfortable and decor pleasant. The standard of cleanliness was good. I was not able to use the shower over the bath due to a previous injury and had tto move rooms twice in the three nights that I was in the hotel. I also dined in the restaurant with friens for the buffey lunch and found the food to be of an unacceptable standard.
Hand rail required at bath tub.
Rooms are lightly serviced during the week but not at all during weekends
The firm did me a favor by letting me check in four hours early. After 27 hours on the airplane I was happy to see a comfortable bed. A+ proximity to South Cross Station, helpful and happy staff. You could feel they appreciated you chosing their hotel. Room #711 is directly across the hall from the house keeping staff service room entrance. This proximity produces a very high level of unwanted negative noise whenever anyone enters and/or exit the service room.