Quebec hoteller

Fordele: location was excellent. staff was extremely welcoming and helpfull

Ulemper: nothing

Fordele: Great location. Nice room

Ulemper: Not a great view from room. Restaurant very limited menu and way over priced.

Fordele: Super location near so many things we wanted to see, the breakfast which we bought with the room was utterly amazing. Nice staff, sorbet and gelato a nice surprise. We were not fond of the dinner at Chez Muffy's. It was very expensive, limited menu and the service and food were only okay. Check in time for us was a little late , 4 pm., but they did keep our bags for us. and for the first time ever there was a floss dispenser in the bathroom. Loved the shower.

Ulemper: The reason I gave the cleanliness a good was because our shower's grout lines were either in need of regrouting or a good cleaning in places. It smelled fine and I know how hard it can be to get a shower perfect being by the sea. Someone who is picky would care. We did not complain or mention to the hotel.

Fordele: Elegant room....great staff...great ambience...great location... the bellman was especially helpful!

Ulemper: No

Fordele: Excellent hotel, beautifully and thoughtfully designed. Great bar, restaurant and very comfortable rooms. Also perfect location to see the City.

Fordele: Room was gorgeous and extremely quiet and comfortable. Loved everything.

Fordele: Lovely room. Great location.

Fordele: Very good location, just enough distance to avoid the tourist crowds

Fordele: location

Ulemper: torn sheets

Fordele: Room was first class, bathroom exceptional.

Ulemper: No

Fordele: Cleanliness. Location. Staff competency and friendly attitude. Well-laid out room.

Ulemper: Nothing to dislike.

Fordele: It was extremely clean & the staff was very helpful, attentive & pleasant. The location was fantastic!

Ulemper: Not a thing!

Fordele: Det superior-værelse, vi havde, var meget rent og komfortabelt, og har en række designerdetaljer, der får det til at virke helt specielt. Men jeg tror, det er det venlige, hjælpsomme personale, der skiller dette hotel ad.

Ulemper: Intet.

Fordele: Personalet på hotellet var venlige, hjælpsomme og opmærksomme. Vi satte pris på små frynsegoder tilbudt af hotellet.

Fordele: The hotel had a great location, with a fabulous staff to make our stay smooth and enjoyable. We would definitely recommend the Hotel du Vieux Quebec to friends and family. Thank to the the staff.

Ulemper: Nothing that I can think of.

Fordele: Central location and easy to find, park and everything you need.

Ulemper: Nothing

Fordele: Good location, very friendly staff

Fordele: Staff was very friendly and helpful with making reservations, suggestions, directions. They clearly enjoyed their work and working with each other. Location was excellent and didn't hear any street traffic in our room.

Ulemper: Not a huge fan of shampoo dispensers.

Fordele: Perfect location. Everything at the hotel was lovely. Staff friendly and helpful.

Ulemper: Nothing

Fordele: Staff was very friendly and helpful

Ulemper: There was nothing not to like about the property

Fordele: The staff and location the lounge room, kids loved it with the board games and coffee

Ulemper: Parking was in another building

Fordele: Shower head was broken. Towel rack was broken. Very expensive for the value.

Ulemper: Shower head was broken. Towel rack was broken. Very expensive for the value.

Ulemper: Everything was perfect.

Fordele: The beds were fabulous with three types of pillows to chose from, breakfast was outstanding with homemade pastry and a fabulous pastry chef, the staff could not have been nicer, the lounge was fabulous and we appreciated the fruit and fruit infused water and coffee machine, the bath was luxurious and we appreciated how they were so environmentally conscious with no small plastic shampoo bottles and no plastic water bottles. The location was top notch and the room was clean and quiet will definitely come back and recommend without reservation!!

Ulemper: Nothing

Fordele: Great location, and very nice atmosphere and amenities.

Fordele: Room beautiful, clean , staff friendly extremely helpful.Position perfect in the centre of everything near restaurants.Looks quaint .

Ulemper: Nothing

Fordele: The rooms were very nice and spacious and the overall feel good.

Ulemper: All of the staff except one lady were very nice and went out of their way to help. The issue we had was during breakfast we came down at 1025 and breakfast finished at 1030 according to the time. Well that was not good as she looked at her watch and repeated a few words shaking her head and making it clear we were inconveniencing her. Very bad approach as all other staff were exceptional and a sad let down to the otherwise nice stay.

Fordele: Everything else! The room was very comfortable and a bit indulgent! We especially enjoyed the hot tub in our suite. The staff was always friendly and helpful.

Ulemper: Getting a cup of coffee at breakfast seemed to be more challenging than one would expect

Fordele: IT IS A CHARMING HOTEL EVERYTHING IS JUST WONDERFULL

Fordele: Jorge was particularly helpful and friendly to us at check in and throughout our stay. We loved the breakfast and the eggs were extra delicious. The room darkening shades made for wonderful sleep and the bed and bedding was so comfy. Not to mention that the location was wonderful. We never used the car after we arrived as we were able to walk everywhere!!

Fordele: Beautifully restored hotel, excellent location.

Fordele: The staff are so pleasant and helpful. They serve a full breakfast which is excellent.

Ulemper: Nothing, this is a wonderful hotel which I will continue to visit.

Fordele: Staff was engaging and well informed

Ulemper: Did not have a lounge area

Fordele: The staffs are very kind and friendly. Location is perfect. Room is not big but very efficient and clean. Breakfast has enough choices and great.

Fordele: Jorge at the front reception desk was awesome upon our arrival. There are six of us travelling together and he even assisted us with the unloading of items. All the staff here have been very gracious and the breakfast is very decadent. Even before we arrived the staff were very helpful in the booking process. They have made our stay here in Old Town Quebec City very memorable, thank you for that.

Fordele: Glimrende beliggenhed i den gamle bydel. - God morgenmad. - Gode parkeringsfaciliteter. - Gode værelser-

Fordele: Variety of food and attentive waitress

Fordele: Alt var perfekt. Morgenmaden var fantastisk!

Fordele: Concierge excellent Desk staff very accommodating

Ulemper: Breakfast a bit skimpy, hot entrees would be nice

Fordele: it was really a wonderful experience.. we loved the location, the staff was very helpful and as a bonus they have a great breakfast..

Ulemper: the shower needs a hand attachment

Fordele: Our family of 6 (adults) stayed in this small and intimate hotel for 4 days. It’s an historic building with a large lounge lobby and terrace. The rooms are large and modern. The breakfast is beautiful and replenished constantly: fruit, cheeses and meats, croissants and breads, various yogurts and jams, hard-boiled eggs, cereals and a daily quiche. An automatic espresso machine operates 24-hours. The front desk never has less than 2 people ready to assist with recommendations and reservations. In the lower port district, we easily walked 10 minutes up (stairs) to the walled city for tours of the historic sites and the Citadelle. We also walked easily to various neighborhoods in the city. Day and night, the comfortable lobby was a perfect place to meet for drinks, snacks and daily games of chess and scrabble from their bookshelves.

Fordele: Room was well designed. Bed was really comfortable. Beautifil view of Chateau Frontenac from our bedroom. Easy accessiblity to rest of city. Easy parking. Services were excellent.

Ulemper: We stayed on the 7th floor, and it was still a bit loud (external noise from people on the street late at night, and also some internal noise from other guests in the hallway). Wi-fi was very spotty in our room.

Fordele: The breakfast is delicious, like being back in France!

Fordele: The staff is excellent, makes every effort to accommodate your needs. Very good breakfast!

Ulemper: The black color in the room, poor overall lightning in the room.

Fordele: Well appointed property in the heart of the lower Quebec City area.

Fordele: Bed and bed linens were fabulous- the hotel is situated in an ideal location, in the heart if lower town ,but was an oasis if calm snd quiet

Fordele: The breakfast was a very nice bonus to my stay. Lighting in the room was the only non 5 star type item. A central light in the center of the room (ceiliing) would be an asset.

Ulemper: nothing. The stay was very nice and the location is super.

Fordele: Bed was very comfy. Staff were very pleasant and most helpful.

Ulemper: Room was warm. Temperature could not be regulated from thermostat in room

Fordele: Cozy boutique hotel Room had a lot of space Loved the decor

Ulemper: N/a

Fordele: Customer service and front desk Justyne is superb!!! She gave us so much info about the city, sightseeing, booked the tour for us, carried our luggage and kept checking on our visits to city's most popular destinations and ensured our satisfaction! She is really amazing and a great asset to this hotel!

Ulemper: Beds were not very comfortable.

Fordele: The staff was very helpful in booking tours and meeting any of our other needs. They were very cheerful and courteous no matter what time of day. Very pleasant stay. The breakfast was enjoyable and convenient.

Fordele: Incredible hotel. Loved the room, fantastic attention to detail. The staff were also brilliant. Very helpful, nice and friendly.

Ulemper: Nothing. It was perfect.

Fordele: Great location and all the staff were so warm and welcoming. Enjoyed our little continental breakfast left on our door in the AM. We are in Montreal and are missing our cozy little room we left behind .

Fordele: Super friendly staff. Lovely hotel Accommodating any needs we had.

Ulemper: Breakfast in room which was really fine but would have liked something different to stewed apple as part of the breakfast.

Fordele: The breakfast was good. The size, furnishings and upkeep of the room were excellent.

Ulemper: My wife has bad knees, and the stairs in the lobby and going downstairs from the lobby to the first floor were a challenge for her.

Fordele: Great location with parking right across the street, very central to many great neighborhoods. The hotel was very clean and well run. The staff was friendly and professional.

Ulemper: I did not care for the breakfast set-up. It was thoughtful and well meaning to deliver it to the room, but the croissants were not very good, and the cake was too sweet. Generally, I would prefer going to a breakfast room. Also, there was a little table in the room but the chairs did not fit around it, so it was a bit messy.

Fordele: The location, the politeness and the effectiveness of the front desk staff!

Ulemper: The breakfast was not of the usual type! It was a bag with orange juice, croissants and jam hanged every morning outside the room door.Not bad although!

Fordele: Room was lovely, bed very comfortable, breakfast delicious

Fordele: Excellent customer-focused service by a well-trained and personable staff. They were exceptionally accommodating to our every need. I would gladly stay here on my next trip to Quebec.

Fordele: Everything! The staff were super friendly and helpful, the location was fabulous and my room was clean and quiet and comfortable, and the food was good too.

Ulemper: Nothing

Fordele: fresh fruit - lovely setting - great coffee

Ulemper: would have loved it more if breakfast was included.

Fordele: Location was perfect. The rooms we very clean and comfortable.

Ulemper: Nothing.

Fordele: Phenomenal experience!! Room was immaculate and extremely comfortable. Staff was very warm friendly and attentive. Food was incredible. Service was by far above par! Location was great easily accessible and quiet. We will return as offer as possible!

Ulemper: No

Fordele: The helpfulness of the staff. The hotel’s atmosphere and location in the old city. We have stayed here before in the Winter of 2017 and loved it. Great to come back in Summer.

Ulemper: Nothing.

Fordele: The breakfast selections were awesome and the location could not be beaten.

Ulemper: A bit more space for a lounge and common area outside one's room would be good addition. Also, a more amenable public bathroom/toilette would be a great addition to the property.

Fordele: The people were amazing!

Ulemper: Nothing

Fordele: Good location close to everything. Bathroom up a flight of stairs so not great for the middle of the night, but still a nice room.

Fordele: Friendly staff and great location

Ulemper: No elevator

Fordele: Everything! From the location within the Old City walls to the French-style architecture to the front desk associates to the delicious breakfast, our stay was delightful! Charming touches everywhere, including the room key (carved key with a tassle). Room and bathroom were clean and spacious; bed was comfy. A special shout-out to Gabrielle, Estelle, Marika and Nancie for their welcoming and helpful ways! Thanks to all for making our first trip to Quebec City a fabulous experience. Couldn't have been better!

Ulemper: Nothing. It was perfect.

Fordele: Great location for walking or catching a bus. Super nice folks.

Ulemper: Nothing

Fordele: Location. Breakfast Staff Decore Room

Ulemper: Non

Fordele: We LOVED this charming boutique hotel. The location was perfect - a short walk to Old Quebec City, but in the middle of a wonderful neighborhood with plenty of restaurants, bars and shopping. The staff was exceptional! (We especially loved Carol!). We couldn't have picked a better place to spend our few days in Quebec City.

Fordele: Location was excellent, staff helpful, overall quite clean.

Ulemper: The standard rooms do not have a luggage stand, which is awkward. Lots of stairs, so not appropriate for someone with mobility issues.

Fordele: Great location! We were able to walk to everything we wanted to do and the onsite parking was a plus. The room was very nice and the breakfast was good, convenient and fairly priced.

Ulemper: We were in one of the semi basement rooms and it was noisy in the morning because the breakfast was going on above us.

Fordele: Modern - great corresponders. Employees so nice.

Fordele: Helpful staff. Very comfortable bed. Lovely downstairs small sitting area with basic kitchen facilities. Good location to explore old Quebec City providing you dont mind a little walk (or can catch local bus $3.50). Lovely parks and restaurants nearby. Bus 800 on doorstep to visit Montmorency Falls. Highly recommend these facilities.

Fordele: It was a bit like a B&B. Wonderful staff, clean, comfortable and quiet.

Ulemper: It was a bit farther from the old town part of the city than I expected. However it was close to the arts section with some good dining near by.

Fordele: Staff is very friendly and responsive in both English and French. Enjoyed the breakfast, offering a variety of items. Bed was firm and comfortable. Location is superb, a moment's walk to Ave. Cartier with restaurants and shops.

Ulemper: This is a large two-story renovated home, so no elevator. Not a problem for us, but possibly for some. Again, the staff is very helpful.

Fordele: Stayed here four nights in early September 2019. Good breakfast - fresh croissants baked on site! Also meat/cheese, toast, banana bread, hard-cooked eggs, cereal, coffee/tea, and fruit. We ate breakfast 3 of our 4 days. CAD$12 per person for breakfast. Location was perfect - a short (15 min) walk to Old Town, and just far away enough to avoid the tourist crowds. We had some GREAT meals in restaurants within a few blocks of this hotel - I highly recommend Le Projet (beer pub), Cafe Sciracco (Mediterranean), La Scala (Italian), and Bistro B (French). Service and food were excellent at all four, and we didn't have to wait to get into any of them. Staff at the hotel was very friendly and welcoming. Maid service was also good. English was no problem with any of the staff we encountered.

Ulemper: Parking is tight. There is room for about 6 cars, but some of the spaces are tight (particularly the one I was assigned, in the garage). With the spot we were in, the staff had to move one of the cars whenever we wanted to get out, which was a bit of a pain. Don't bring a large SUV and expect to park easily. The good news is, the parking is right next to the building. Our room (which was a Superior Suite, called the Frontenac suite), was a bit on the small side. The pictures make it look large, but there is a wall just behind the kitchen table, so the room has very little living space. There is a living room outside the suite which is shared with an adjacent room, but the living room is dark during the evenings, due to the chandelier not working at all. Inside the room, the bathroom was also small, and the fan didn't work, so it got steamed up quickly. We didn't complain about this, but we did tell them about it when we checked out. The beds were comfortable, although they all had heavy comforters, so we had to keep the A/C running all night (and the A/C was fairly loud). We did have a blanket for the queen bed, which we switched to after the first night, but there weren't any for the three twin beds. Two twin beds are in the loft, which is a little tough to get to (steep ladder/stairs). Not for everyone! The kitchenette includes a drip coffee machine, refrigerator, and sink. The sink is small and tucked under the counter, and there is no mirror, so it's tough for anyone to use it for bathroom 'stuff'. There is no microwave, so we couldn't bring any food back to heat up (although the other kitchen in the hotel probably had one - we didn't check). Our total for room, parking, and breakfasts for four people was about US$1100. Overall, we had a good experience. We probably should have mentioned the non-functioning fan and chandelier earlier - the staff probably would have taken care of them.

Fordele: Everything was fantastic!!

Fordele: Breakfast was included and the food and service was exceptional.

Ulemper: No elevator!

Fordele: Great host and a location. In the middle of so much to see!

Ulemper: Nothing, perfect.

Fordele: the staff excelent

Fordele: Location

Ulemper: The room smell smoke. Unfortunatly it wasn't possible to change.

Fordele: Great location. A quick walk to old Quebec.

Fordele: Breakfast, Isabel and owner kindness, terrace, clean environment

Ulemper: All was perfect.

Fordele: The very comfortable room and excellent breakfasts would

Fordele: Everything- comfort and size of rooms and beds. Staff was very helpful. Custom ordered and fresh hot breakfast was delicious. The location was perfect.

Ulemper: Air conditioner was in the smaller bedroom which caused the need to leave the door open between the two bedrooms which detracted from the idea of having a separate room for my daughter.

Fordele: The staff. The young lady who checked us in, checked usvout and served breakfast made the experience memorable. She is the atmosphere of tge establishment

Ulemper: Sink outside of the bathroom. Bathroom fan didn't work very well.

Fordele: Cykler! Havde ikke brug for bil. Gåafstand til alt inklusive Færge og togstation Personalet, især Antoine, portieren, og Maxime, conciergen

Ulemper: At vi kun tilbragte 3 nætter der.

Fordele: We had a kettle instead of just a coffee machine. The shower was amazing and the bed very comfortable. The situation was perfect close but not too close to the busiest part of old Quebec.

Ulemper: Floor covering. A minor issue but a laminated floor always seems to lower the standards of comfort.

Fordele: Exceed my expectations , couldn’t ask anything more Showering was heavenly feeling , will be back for sure

Ulemper: None really

Fordele: The front desk responded right away to our problems.

Ulemper: We had no hot water at 5 pm for our showers. Then a little bit later we lost power in the bath room.

Fordele: Great location and very friendly and helpful staff. A lovely place to stay.

Fordele: Location is excellent. Room and bathroom were clean and comfortable. Staff are very nice

Ulemper: One of the walls in my room was unfinished

Fordele: The location was good in old town. The room was clean and the staff friendly.

Fordele: Really everything! The staff went above and beyond to solve a booking problem that was my mistake. Fantastic location in the heart of the old city. The bed and linens were wonderful. L’Occitane products in the bathroom. Complimentary coffee, espresso and tea available in a really lovely and comfortable lounge area in the lobby. Serve yourself wine and spirits areas accessed by a key card for convenience and again in a comfortable and welcoming lounge area. Super clean and beautifully outfitted room. The hotel restaurant was Italian and very good for dinner.

Fordele: Fantastic location in the lower city. Just 10 minute walk away from the main tourist area, but far enough away to escape the noise and crowds. Great little restaurants on the same street. Hotel is lovely and the unlimited excellent coffee was such a nice touch.

Ulemper: Slightly odd odor in the main entrance, but not a deal breaker.

Fordele: The lobby and guest room were modern and beautiful. The staff was especially welcoming and warm. The lobby was decorated with contemporary comfortable sofas, open spaces with burning candles, wine bar, Nespresso coffee machines, wood and stone walls. The well-designed shower, bath and guest room were spacious and tastefully decorated. The room had a Nespresso machine, which I enjoyed. Additionally, our room had huge windows with a beautiful view. Adjoining the hotel was a restaurant with great food including breakfast (which was included with our room) and a full bar. This was a very enjoyable stay.

Ulemper: Our room-included breakfast was not available until 8:00. Due to the late time breakfast was served, we could not avail ourselves of the amenity that was included with our room. There were a number of electronic devices in our room, which was nice, but it made operating the TV much more complicated.

Fordele: Super clean. Georgeous, felt more like staying in an elegant house! Impecable warm friendly staff. Wish all hotels were like this!!

Fordele: The free self serve cappuccino machine in the lobby was great for having a cup anytime of day! Great location. Restaurant in hotel was very good. Smaller hotel so no crowded or waiting for elevators.

Ulemper: If workout facilities area important- you might be disappointed in what they have to offer.

Fordele: Fantastic hotel. Old historical building with full renovation inside. New rooms, new shower cabin, clean room and bathroom, bathrobe , premium l' occitane shower gel and shampoo. Perfect staff on desk, valet parking, unlimited tea and espresso in the lobby. Location is perfect - 5 min walking distance to old town. Echo restaurant behind corner, a lot various restaurants close by. Boat excursion across road. Highly recommend and definitely will come back here

Ulemper: Breakfast is little overpriced, so I recommend eat outside.

Fordele: This hotel was great. Very quiet and slightly tucked away, but a quick walk to all the action of the old city. The immediate neighborhood has a bunch of art galleries. Staff was very friendly. No complaints at all!

Fordele: Lovely stay, friendly staff. Breakfast staff very nice and pleasant. Valet was very kind and helpful. Convenient location.

Fordele: The furnishings, cleanliness, knowledgeable, polite staff

Fordele: Charming, historic but clean and filled with modern amenities.

Ulemper: No

Fordele: The food was excellent. The staff were charming and very helpful.

Ulemper: It wasn’t clear before we arrived, where we would leave our car.

Fordele: Great staff - very friendly and helpful! Beautiful room!

Ulemper: Breakfast selection was not very good so we ate off the property.

Fordele: Comfortable room, great location, wonderful staff. Nice breakfast.

Ulemper: We were awakened early in the morning by workmen in the next room.

Ulemper: Noise of the Air Conditioning

Fordele: Very clean, good location, very friendly staffs

Ulemper: The only thing I didn’t like was the smell of the fragrance in the lobby Everything else was perfect

Fordele: Very comfortable hotel in a very convenient, yet quiet location. Staff were all friendly and helpful.

Fordele: Excellent location, beautiful room and extremely comfortable bed.

Ulemper: There was nothing to not like :-)

Fordele: Et af de bedste hoteller, vi nogensinde har boet på, sammenlignet med mange i hele verden. Vil blive på lang sigt, når jeg beslutter at skrive min bog. Værelset, beliggenheden og selvfølgelig personalet var fremragende. Vi var virkelig gæster og bliver ikke betalt for denne anmeldelse. Det er også den første revision, vi nogensinde har foretaget. Computere ####%^^#@@#$%!!!

Ulemper: Skal KONTROLLERES

Fordele: Perfect location!

Ulemper: Lots of stairs.

Fordele: Staff,location, food, cleanliness all great

Ulemper: It did not have an elevator which was alright but I have a bad leg.. made a little tough but everything else was fine.

Fordele: Location and quaint architecture.

Ulemper: Nothing

Fordele: Central location, authentic decor, friendly staff! What not to love? We will be back for future visits. Thanks!

Ulemper: No elevator, no door for the separate shower

Fordele: Excellent location in old Quebec City and yet a quiet room.

Fordele: The food at the restaurant was excellent

Ulemper: First, I and my wife are senior citizens. The hotel had no elevator. We were given a room on the fourth floor. The stairs were very steep and dangerous. The supposed room was a section of the attict that we had to bend over to crawl to bed with exposed wooden girders. Bumped myself 3 times going to the bathroom.. The shower was very small. The hotel is in a walking hallway with no direct street access to unload your luggage; had to walk with the luggage 2 blocks from a public garage.

Fordele: Good location; interesting room designs

Ulemper: Third floor room, no elevator, insufficient room cost discount for the effort involved in getting to/from room

Fordele: The location was perfect. Centrally located in the heart of Old Quebec City. Very close to the visitor information office and to where many tours begin. The meals we ate at Les Jules were also excellent. We really appreciated the discount coupons that were offered as well. We also enjoyed the old world charm aspects of staying in a 17th century building.

Ulemper: We were on the top floor - described as being on the third floor, when it is really the 4th floor. This was difficult with 60+ stairs to climb and no elevator. Stairs are also steep and narrow (and there is one step that has a greater riser height than the others and we routinely tripped over it). One person in our party has a bad knee and this made the climb very difficult. It would be nice to have some type of lobby space to sit in or to be able to meet others in. The check in area is extremely small and easily gets crowded, especially as it is shared by those waiting to enter the restaurant - its a very congested area. It would be nice if that could be expanded somehow. We were also a bit concerned about fire exits from the top floor. Signs indicating the exit to the fire escape were through another room and could not be accessed with our room key. We were told this door would open in the case of a fire - not sure I believe that to be true. Especially if the fire takes our the control wiring that enables the door to open with the key card.

Fordele: The room met all my expectations. The room was clean and had everything you need. The Staff was pleasant and helpful. The location of the hotel was excellent. Also, although we were right down town in the Old City the room was quiet.

Fordele: Great location and staff.

Fordele: Great location and very charming. Also a wonderful staff.

Ulemper: Stairs were quite steep. No elevator!

Fordele: Beliggenhed, og antikke udsmykning.

Ulemper: Stairs were difficult.

Ulemper: Liked everything

Fordele: We loved our room and the staff. The Courtyard was beautiful and we slept very well!

Fordele: The older lady that greeted us.... was wonderful. Location was very good.

Ulemper: Breakfast was poor. Croissants were grocery bought( in Quebec?), poor quality. Minimal room amenities. No conditioner, no paper or pen(?).

Fordele: Elain was a font of local information. The breakfasts were wonderful. We especially enjoyed sitting in the wonderful garden.

Fordele: Breakfast was good, I liked the bread, biscuits and squares.

Ulemper: I would have liked more fruit selection, ie bananas, blueberries, etc.

Fordele: Rooms were cozy and comfortable. Shower was nice and hot. Proprietors were so warm and lovely, helpful and professional. Continental breakfast was delicious, loved the breakfast room. Location was perfect except for being uphill after a long day of walking!

Fordele: A beautiful little hotel, just steps away from Dufferin Terrace and Chateau Frontenac! The location could not have been more perfect for our stay. The breakfast was yummy and the staff was so accommodating! We had the economy room, which was very cute and comfortable. The room is on the smaller side, so probably ideal for one person or a couple, but we didn't need a lot of space. There is no parking on site but the staff helped us find a garage for about $20 CAD per day. It was also very quiet.

Ulemper: Location, friendly staff

Fordele: The staff was friendly and helpful. Breakfast was 'European style" (small portions, carb heavy) but it was presented beautifully and was tasty. The Air conditioner was efficient and quiet.

Ulemper: Larger glasses at breakfast for juice/ water would have been nice. It was a pretty historic boutique hotel within walking distance of everything. We would not stay there again just to try another.

Fordele: Beliggenhed og service var fremragende! At bo her var virkelig en enestående oplevelse.

Ulemper: Værelserne var små.

Fordele: Velholdt facilitet og kompetent personale. Fantastisk beliggenhed. Ville komme igen.

Ulemper: Men . . . Du driver et luksus hotel. Og så skal du lave et Motel 6 manøvre og opkræve folk for WiFi på deres værelse. Det forventer jeg fra et amerikansk luftfartsselskab (den værste kundeservice erhverv på hele kloden), men ikke fra den øverste ende af en hotelkæde.

Fordele: Placering Høfligt personale

Ulemper: Tilstoppet badekar Beskidt hylde i skabet

Fordele: Alt var fantastisk, de penge værd, fantastisk beliggenhed

Ulemper: The magnetic key cards for the elevator always needed patience and on more than one occasion needed redoing at the desk.

Fordele: Great location. Friendly staff, great restaurants and bar area.

Fordele: Breakfast was outstanding as usual. Tea was great experience

Ulemper: Everything was great

Fordele: Its an Iconic Hotel. truly special, and worthy of the Fairmont Name. Exceptional Check in by a Professional, great location, excellent Classic and Historic Building, its a Monster, but special, truly worth staying there

Ulemper: The "Queen Elizabeth Suite was Perfect. EXCEPT, whoever designed that bathroom, was not thinking, weird Shower, too small for the Suite. Else, super comfy,

Fordele: Great staff & wonderful buffet brunch!

Ulemper: High prices

Fordele: Location is excellent. I was upgraded to a better room since it was available.

Fordele: Location location location

Ulemper: The rooms and bathrooms are small The choice of wine from the gold floor very limited

Fordele: The style of the rooms and outdoor pool area

Ulemper: I arrived around 7pm, checked in, entered room that was not clean, appeared to have another guest - unmade bed with comforter on floor, TV on, used towels, & trash in room. Then waited 30 minutes in the lobby for another room, which was not as nice.

Ulemper: GREAT hotel in a great location!!!

Ulemper: Bar staff was rude, room and bathroom were small.

Fordele: Beautiful and historic, friendly and classy. A must stay when in Quebec City!

Fordele: Fantastisk beliggenhed tæt på alt - attraktioner, flod, restauranter og butikker! Selv om det er meget travlt, enhver støj, der kan høres på dit værelse (hvis man vender ud mod Frontenc) er alt gjort inden kl. 23, hvis ikke tidligere. Når det er sagt, blev jeg overrasket over, at det ikke var mere larmende. Elskede vinduessædet og var i stand til at åbne vinduet, og få en drink i værelset og hvile dine fødder, før du vendte tilbage. Komfortabel seng, fantastisk bruser, og god aircondition!

Ulemper: Piedestopvask (ingen forfængelighed), lidt upraktisk til påføring af make-up og placering af toiletartikler.

Fordele: Meget komfortable senge og puder. Super rent. Gåafstand til alt i Vieux Québec.

Ulemper: Begrænset diskplads i badeværelset, håndklæder havde alt for meget struktur blødgøringsmiddel så de ville ikke optage vand.

Fordele: Beautiful building. Kind helpful staff. Carried our bags to our room while we went to park the car. Restaurant was amazing with live music and friendly staff

Ulemper: No hair dryer in room

Fordele: Very convenient to old town right in the heart of it

Ulemper: Pull out sofa couch was not comfortable.

Fordele: Location is second to none. The staff are so helpful and very keen on pleasing their patrons. While parking is not on site, it is very close. Loved our stay. The bed is comfortable. Shower is fabulous.

Ulemper: Nothing.

Fordele: Location, Location, Location. Also clean and nice staff.

Fordele: Wonderful

Ulemper: Nothing

Fordele: Der kunne købes morgenmad på restaurant ved siden af hotellet. Denne OK. Hotel ligger lige midt i byen med let adgang til mange oplevelser.

Fordele: Excellent ĺocation and good sense of history, good ambience

Ulemper: Let guests finish using products (shampoo, conditioner etc) before replacing. More hooks in bathrooms so towels can dry and be reused D.

Fordele: Location was amazing, very clean and comfortable!

Fordele: Perfect location, charming, lovely hotel, wonderful staff...

Ulemper: Everything was great

Fordele: The staff member who met me on our arrival was magnificent. He helped me we all my questions. He was knowledgeable, great sense of humor and was always ready to assist. The bathroom was also magnificent and our cleaning lady from Cuba was a charm. All around a wonderful experience and I would recommend to others and most definitely return.....

Ulemper: I like everything. But less stairs would have been nice but not essential .....

Fordele: Location and room

Ulemper: Parking is non existent and no elevator would make it difficult for mobility challenged guests

Fordele: Food was great!

Fordele: Modern and clean

Ulemper: The bathroom was too small

Fordele: Shower

Ulemper: Air conditioners VERY LOUD!

Fordele: The bus ( shtal) to the old city

Ulemper: Rooms were small.

Fordele: They had free shuttle to Old Town and the driver was friendly and entertaining. He told us about the various sights along the route and in Quebec City in general, which added much to our experience.

Ulemper: Far from Old Town.

Fordele: We had a great experience in Quebec City.

Fordele: The hotel was nice and new

Ulemper: Nothing

Fordele: Staff is great! Cofeee is free and awesome. Restaurant on site has phenomenal food and great value for money. There is a gas station nearby and there is a 24hour gym included as well. There is also a few goo Italian and French restaurants and a pharmacy that is a 2 min walk from the hotel and parking is free! Loved our stay here. Rooms are big and modern with a patio and the staff is awesome.

Ulemper: A bit noisy on long weekends

Fordele: Upon checking in the young lady at the front desk was super nice, answered all the questions that we had, exchanged currency for us. She told us about the shuttle into downtown what buses to catch. She made us feel very welcome into such a wonderful city.

Ulemper: There was nothing that my wife and I did not like.

Fordele: Comfy beds, modern decor, nice bathroom.

Fordele: It was a comfortable place and the food was excellent.

Ulemper: Knowledge of the staff about where things were in the atra

Fordele: Staff was helpful, however rooms a/c did not work properly. Called about it and they said yo play with it but did not help. Also booked two queens and ended up in double bed cos not sleep well as a result...overall not happy with stay...

Fordele: The shower!

Ulemper: The restaurant are not family friends