Hoteller i Montevideo i nærheden af Centro, Cordón

There was nothing that I liked about my stay at the Hotel Lancaster. The hotel is dirty and seedy. In the dead of winter the heat did not work.A staff person could not help nor were there free-standing heating units that could be brought to my room. The phone in the room was completely dead and flithy. The bathroom sink was loose and coming off the wall. The hotel is understaffed and clearly no care goes in to maintaining the facility.

Excellent location on one of the main city squares with views along the main shopping street and down to the sea. Guest computer was useful. The cleaning staff did not clean and were rather rude. The cleaners would hold the lifts (elevators) for hours meaning that guests would have to walk up and down the stairs. We were on the 10th floor and so this was not much fun! In addition on one occasion when I walked up the stairs a cleaner swung the elevator door open into me - this hurt but the cleaner just laughed and offered no apology. The reception staff were not much better and would pander to the large noisy groups that the hotel seemed to like having while ignoring the needs of couples and family groups.

Central location ideal, 12th floor room afforded good view over the Montevideo skyline, reception staff helpful to book evening entertainment. The state of cleanliness left a lot to be desired. When we arrived (late afternoon), the bathroom had not been cleaned, rubbish not emptied and empty crisp packets/coke cans were left on the side from the previous occupants. The porter tried to surreptitiously remove the aforesaid items while we set our luggage down, but it didn't go unnoticed!

booked v late so choice v limited. Chose Arapey because walking access to old city & port. good bus links. variety of eating places nearby. sheets not ironed, we doubted that they had been washed. Looked as though bedding had just been thrown back after last occupant. carpet dirty. lighting dangerous. decor jaded. there was no reduction on actual room rate. dollar:pesos conversion 20% above going rate in city