the facillities no
Staff where very curtious, rooms where clean and the location was perfect.
The staff was extremely friendly and professional. I am regularly at Hilton hotels, but I was really struck by the friendliness of the staff.
Well run and comfortable hotel The proce was a little high but this may reflect the fact that the hotel was full.
The reception staff were always pleasant and helpful. The room was basic but very nice and clean. Small things like extractor fan in shower room not working. Ice machine provided but not working.
The hotel is very close to the city centre and only 36 miles from the Nurburgring
very efficient and friendly staff overall, empathy for guest, swift service
Staff were very good and attentive to all details. All instructions were in German--how to arrange for a wake up call; the directions on the coffee machine in my room. I cannot read German. Staff were always polite and helpful, but some of these I could have done easily for myself. I also wish that there had been a small sundries store for magazines, water, and other small things to purchase.
Nice hotel, good parking and connections, close to center. Some noise from road work, but nothing that the hotel could do about...
The service at the hotel is first class. Excellent breakfast options and outstanding restaurant. The views from the breakfast/ restaurant terrace is unbelievable. Well located to get to the city or public transport. The room I was given was extremely small and overlooking the driveway. A problem if you have a long stay like I did of two weeks.
I loved the location on the rhine. My room was not made for my second night stay since they did not complete the room by 3:30 when I came back to my room and after that I went out at about 4:30 and I suppose it was too late for housekeeping - so my bed wasn't made, my towels were changed etc.
It was excellent throughout. The breakfast on the terrace is an ideal way to start the day. It was one of my best hotel experiences ever.
Very peaceful with views of the river Rhine. Good food in restaurant.
Spaciousness of the room and the interior decoration - fantastic The structural noise - you could not help but hear everything, and there was a constant rumbrling noise. In the morning this was accompanied by a consistent knocking noise. Despite this the experience was fantastic - my wife shares the same opinion
The breakfast was really good (as all breakfasts in Germany), the room was clean and modern The hotel is situated on the Rein river and not far from center, but to reach it in the evening is rather dangerous and scary, as there is park, where are no people and lights. There is no free wi-fi in rooms, in the lobby there is a computer but you need to give the receptionist your credit card or passport to use this computer maximum for one hour. The hotel has restaurant but it is always booked, so if you are staying at the hotel, it's not possible to have a lunch or dinner there, the receptionist woman recommended to go to another restaurant about 20-25 minutes away and didn't mention that there is a room food service.... The windows face either the park or river and it's very noisy outside: songs, loud music...
Great location; quiet and comfortable, and just a few minutes from the city centre. Staff helpful and pleasant.
Excellent ,friendly service
Location - on the river, and very close to hotel One of our party for dinner did not receive what they ordered, but the staff made us feel it was our fault and could have been more gracious and customer focused. This was the only bad experience with the hotel staff, otherwise they were excellent.
The reception staff were very, very helpful the price I paid didn't include breakfast
Behaviour of the hotel staff
The hotel is in a quiet place and not too far from the city center (just a few bus stops)
Excellent hotel in a charming small town with excellent public transportation. The breakfast was pricey ($19), but very good. The room and bathroom were clean and as spacious as can be expected in a city: not the usual super-tiny Paris hotel room setup. The nearby Poppelsdorfer and grounds add a nice touch. Many nice cafes in immediate area as you step out. Some noise from the motorway this hotel is located on when the window is open, but not enough to be irritating.
Good location near the city centre, friendly personnel, breakfast OK Small room, extremely slow elevator, bad parking facilities near the hotel (hotel charges 9 euro for its own parking place while the parking outside is free between 18 and 9).
The area the hotel is in is very nice.
price, clean, comfort, breakfast, location
Courteous knowledgable staff. Close to the University of Bonn where my meeting was. The wireless internet did not work well in my room. I had to stand near my room door to get transmisssion. They offered me an ethernet cable.
President has very friendly staff, nice rooms and good breakfast.
I would have liked the use of a fitness room - I had to walk 3km to the nearest one
We had a very short business stay, arriving late and leaving early. Hotel location is excellent for business traveller. It is ready for the 'freshening up' which is under way
Very functional hotel with very little reason to believe that it is worth the 4 stars it has been given. Went there in July, all the staff appeared to be student trainees whose undivided attention was given to battling an apparently impenetrable computer system.
Free internet access. Distance from the city, lack of AC, Cleanliness.
Brilliant hotel,staff were fantastic, kind and welcoming, can't wait to return will defo be back!! many thanks 5*
The environment around the hotel. So quiet and relaxing. There was no refrigator in the room! and also no Slippers!
The walls between the rooms are rather slim. This means you wake up when your room neighbour enters the shower in the morning.
Cleanliness, quality of breakfast, quietness
We were welcomed by the reception clerk and got help with parking and transportation. Great Breakfast and atmosphere. None
Rich breakfast, great position and comfortable connection via public transport to city no
Good room size. Clean and comfortable. Large food selection for dinner and breakfast. Found it unusual that I had to pay for dinner before I had actually even started it. Also I had to pay immediately with Credit card and could not charge dinner on the room bill.
Vi havde et familieværelse/apartement med rigtig god plads, selvom den sidste seng var en ekstra opredning. Indtjekning gik hurtigt og smetefrit, værelset var enormt med bord, køkken og sofahjørne. Placeringen i Bonn kan nok ikke blive ret meget mere central uden lige at skulle bo midt i centrum, kvarteret er smukt og der er en sikret underjordisk parkering under hotellet. Egentlig ikke, morgenmad ligger i den dyre ende 12€, børnene var dog gratis ;-)
Rent og pænt. Høflig og korrekt betjning. Pæne værelser. Dejlig morgenmad. Der var en alarm. Vi henvendte os i receptionen. Roligt personale. Alarmen afblæst. Ros til alle. Nej.
pleasant staff smell in corridor,
I have chosen this hotel due to the location (walking distance from Lange Eugene). The hotel offers a good breakfast, free wi-fi, sauna and what I didn't know before, also a few bikes for free. TV was extremely small, also a room, but everything what I have needed was there. My room was connected with a room next to mine with a balcony.
Bikes free of charge, nice breakfast, free wi-fi which worked ok, big room. There was quite a variety in friendliness of the staff. Most were extremely nice and helpful, but not all. For a hotel which claims 24 h room service, serving the guests with even tiny requests was too difficult for one staff member.
This is the first choice when I go to Bonn. Friendly staff. Impressive breakfast. And walking distance to the UN. The hotel suits me perfectly. Might be a bit distant from the centre for those going to Bonn for tourism. Also i had poblems getting a spot to park my car in the hotel parking lot as it was full
Cleen hotel, parking place available, staff very frendly everything was OK!
Nice and friendly staff. You can hire a bike to ride through the city Small room - real one place bed :(
Excellent location; on tram route and close to downtown. Great variety for breakfast, even though we can't eat wheat or dairy. Soy milk was available sometimes, and there was lots of meat slices, fruit, juice, oatmeal, and eggs. Fans in the rooms would be nice as there is no air conditioning, but that is expected in Europe. Since it was hot we had to keep the windows open at night, which was loud even with earplugs.
The breakfast was nice, the bathroom was very clean, and the staff were very helpful. the single room was a bit too small
The staff were helpful and friendly. The breakfast and breakfast room was nice. The room was clean. I had a room at the front of the hotel which was very noisy. The room was also too hot and the bed too soft.
Min kæreste og jeg var meget glade for at bo på Kaiser Karl. Stilen på hotellet er forholdsvis gammeldags og pompøs, hvilket vi synes var lidt fantastisk. Hotellet skulle renoveres under vores ophold, personalet på Kaiser Karl havde informeret os om dette, og tilbød os, at booke andet hotel til den resterende tid af vores ophold, hvilket vi takke, ja, til. Alt i alt en ganske behagelig oplevelse.
location excellent and the staff are very friendly and helpful
Friendlyness of all the staff. Would stay at this hotel again if we visit Bonn Nothing
Very conveniently situated for the city but quiet. Staff veryhelpful (re-arranged for us to have one room throughout when we decided to stay five nights instead of one.) No adverse comment.
Everyone was amazing. The hotel staff were incredibly helpful and very friendly. The daily breakfast was delightful!! A fantastic location very close to the city centre and great rates.
A good clean friendly hotel with an excellent breakfast included in the price.
Whole experience of hotel,good central location, secure parking,good breakfast,spotless room, helpful friendly staff. Triple room had two bedrooms.
It was a very good location, breakfast was good, and hotel was clean. Our three night stay was very enjoyable until our last two min"s in building during check out, staff member was very rude, and nasty, was very dissapointed, and shocked, all other staff were vvvv helpfull and plesent.
very friendly and family run. we have visited several times and would certainly recommend it .
Spacious, very clean, large room. Very helpful with internet.
Excellent service, friendly staff, great location, lovely breakfast. Could not use international calling cards from my room.
The staff at the reception was very friendly and helpful, the rooms are having a pleasant atmosphere, breakfast had a good variety. All in all, the hotel is recommendable.
The safe neighbourhood was great. Also conveniently close to the bus route in both directions. Nice quiet area - close to walks into the mountainside, even though I was at conference and didn't have time for this. Just one thing - on arrival over weekends, no staff to open and it was not clear who to phone for the key. Especially when the confirmation stated openeing hours to be till 22:00 and not 18:00 - I assumed I would be in time - I arrived just after 18:00 and had to phone the other hotel for keys - and my phone didn't have voice roaming, had to phone at the friendly staff at the Greek Restaurant down the road.
Good breakfast and careful personnel. Inexpensive, appropriate for students. There modest, a very little room (apr.12 m.), but accurate. On Saturdays reseption closed after 19pm.
Very cozy clean place for considerably little money. Good breakfast. Fast Wi-FI. Not at the centre but within 15 minute reach by tram.
The hotel staff was very friendly No
Very friendly and efficient service. Very neat and clean. Beautifully furnished. Excellent gourmet breakfast. Highly recommend stay.
Breakfast was excellent, as well as Internet connection. No
Breakfast was a typical German breakfast with many choices of hot and cold items.
Convenient location,good breakfast During our stay the lift did not operate after 1745 hours-far too early.Also the choice of TV channels was poor.
very nice atmosphere of small but quite comfortable hotel. I do not see anything what I could do not like
Friendly and quiet - excellent breakfast
Nice setting, accessible by public transport, very friendly helpful staff No WC in ensuite, lift unavailable after 18.00, reception closed after 18.00.
Breakfast was the best I've ever had in a 3 star hotel. Staff eccentric but very friendly. Minor point, but two pillows would have been nice.
beautiful rooms and hotel design, helpful staff, great breakfast parking is expensive - parking yourself is more than valet
The hotel staff r just amazing.. And I really loved the hotel design.. Refreshing..
What a stunning place !. We stayed here on the last night of a tour round Germany as a treat to ourselfs & what a treat. This has to be one of the best hotels anywhere. Ultra modern with the finest of decor, superb staff & facilities we were blown away by the whole experience. We were given a free upgrade which was unexpected & treated so well by the staff who advised us on every thing from city siteseeing, local restaraunts (they do have there own) to the best way to get around. It may not be the cheapest of hotels by a long way but you most certainly get what you pay for. If you want to spoil yourself (just the once) then see if you can get an offer on a stay at kameha grand, you wont be dissapionted !. Parking should be free of charge considering what you pay for a room but it seems you pay everywhere in Germany for hotel parking.
well... the hotel itself is impresive from outside but the designers probably do not know the psychology.... e.g. red color corridors ... it is good for one day but after 3 days I was very depressed
The Kameha is an overall good hotel for business travelers, clean, fast, free internet access and spacious rooms. I have been coming here for a while and under a previous management service was a bit ostentatious. This has improved under the new management significantly and one feels honestly welcome now. I don't care for the beds. The mattresses could be more comfortable and I wish they would offer down pillows instead of the ones with artificial filling. I also wish the Rhine River bar would open again as the hotel lags a welcoming place to have a drink at the end of a hard working day.
the design; staff were very helpful & the food was delicious. The all red decoration in the corridors was too oppressive.
staff helpful and nice, convenient location (next to train station), wonderful breakfast, bright and comfortable room and bed. extremely slooooooow wifi, otherwise option to upgrade to faster wifi unreasonably expensive.
The location of room is amazing. In the city center. Our room was in front of railway station. So you can hear the trains and the announcement.
The location super close to the city and the main train station is perfect, especially if you need to travel to "Messe Koeln" (within 30min). The rooms are rather big and clean. Breakfast is fresh and offers a lot. Pretty warm rooms. Opening a window is not an option due to the noise of the train station. The taste of the coffee was not hot and not very tasty. Even with only few people having breakfast we had to ask for coffee severals times. All in all the staff was moderate polite but nothing more. Parking in the hotel is very expansive and the free wifi is only working in slow motion.
Very nice facility and close to many sites in the city. Clean, comfortable room.
Clean, fairly spacious Room was very dark - difficult to work. Very poor desk space. No satelitte tv with English channels (only cnn). Tea/coffe making facilities inthe room would have been nice.
Quiet, friendly staff Breakfast could have been better
Excellent location for my business, and also for after-work walks and shopping. Pleasant atmosphere and friendly staff.
Very nice staff, room was big and clean, very close to the city center and main station, internet is for free and works without problems.
Small,homely hotel.Very friendly staff.2 Min. Into city centre.Would stay there again.Wouldn't bring my kids there.
Clean room, friendly staff...good breakfast. Just one English channel on tv CNN ; Wifi connection in room was very slow
The hotel is conveniently located close to bonn main train station. Good value for money.
Location is excellent, v close to the station and easy for shopping. I would have liked tea and coffee and kettle in the room. They had free room service which was great but your own kettle would have been easier for everyone!
Friendly staff and good location close to the city center. Courtyard vas nice. - Small, noisy room. No A/C, just a fan. opening windows brought in the noise of the street, including a tram line. - Poor buffet breakfast. We expected more for the price and category of hotel.
If not excellent, all conditions were good. I have no particular complaint.
This was a charming story book hotel It had an "Old World" decor and atmosphere. There was a lot of attention to detail which gave it a personalized touch. The rooms were large as was the bathroom attached They were sunny and pristine. Breakfast looked wonderful but I had to leave before service because of my flight time. In the review the hotel sounded locked away in a hill however it was a half block from the tram however it was in a "isolated" area Walking down the isolated street and unlocking myself into the hotel made me make sure I returned before dark. If I had not been alone I probably would have been less cautious. There were no immediate attractions in the area eventhough I walked about to find However you can get back into Bonn in 20 minutes on the tram
Location, location, location. Our room, on the top floor (1 flight above lift access) was quite roomy, with every basic necessity. Generally basic, but comfortable nonetheless. The main drawbacks would be noise and I imagine, at certain times, lack of a/C. The noise problem is overcome by closing windows, but that eliminates ventilation. During our stay, though (early October), we were still comfortable overnight.
Although the entrance is almost too small to notice, the hotel has very comfortable rooms and is right in the middle of the town. Parking is very nearby in the Underground park, but exiting in a completely different part of the town's one way system, which caused us problems. It was quiet though central. Not the hotel's fault but the one way system and pedestrianised centre of town made it very difficult to find one's way round, especially on a very short stay.
The staff were extremely friendly with a great hotel location - very central
Very pleasant room and en suite bathroom. Good pressure in shower, and warm water always available. Good wardrobe space and shelves. Comfortable bed. Very nice buffet breakfast with a good choice of breads, cheeses, meats, cereals etc. Pleasant staff. The location is excellent - literally one minute from the main square on one side and the university on the other. Ideal for business in the university. The hotel was sometimes too warm (for my liking), requiring me to keep the window open. However, although the street outside is fairly quiet, the traffic noise can wake you up from around 5.00am if the window is open. The simple solution is to close the window if you want to go back to sleep, so it is a minor problem.
The breakfast was very nice, and the rooms are cozy. The location is great too. The wireless kept kicking me off and I would have to re-enter the password every 5 minutes.
I had a shared shower and toilet, but I had the impression that I was the only one using it on my floor of about 5 rooms. The room was quiet: I didn't hear much noise from other hotel guests, the elevator or the street. (I was on the second floor, street side). The staff is very friendly and helpful. A "do not disturb" sign would be nice. I didn't hear the cleaning lady's knock on my door, which was a bit embarrasing for the both of us. Also, breakfast during the weekends isn't until 8 am, so I missed one breakfast because of an early meeting. And the wireless internet is from a T-mobile hotspot, which is 8 euro for an hour according to the portal. It is a very small hotel, so don't check out the very last minute before your train leaves, because in the morning, the receptionist also has to take care of the breakfast for the guests.
Very friendly and helpful staff; great location in the city centre; very little street noise at night; clean, comfortable rooms and bathrooms; nice breakfast; fridge with cold drinks in the lobby. Only one little thing: there was a continuous "whistling" or "peeping" noise coming from the toilet next to our room. This was hardly a problem during the daytime, but was rather annoying at night... (Note to the owners: it might be good to try and fix this... Our room was 3.2, the noise came from the shared toilet on the same floor.)
They are friendly, and in a central location (the hotel itself isn't terribly picturesque, but is v. close to the Hofgarten park and the Rhine, which are). Only the bathroom let the product down (see below). The bathroom in our room was not in good order (broken door handle, door did not shut properly!). Noise also seemed to pass pretty easily between rooms. Minibar empty.
very kind staffs, great location, clean room, yummy breakfast
centralt beliggende nær gamle bydel, butikker og offentlige transportmidler. Glimrende morgenmad med hjælpsom og omhyggelig betjening.
Venligt personale, god beliggenhed i forhold til banegård og seværdigheder. I forhold til pris et beskedent, GODT hotel!!
stort, rent og velfungerende værelse - det betyder meget. morgenmaden var lidt kedelig.
Venlighed, meget centralt beliggende, parkerngsmulighed i kælderen. God morgenbuffet. Der var desværre så megen cigaretrøg fra receptionspersonalet, at det forplantede sig til gangene - også ikke rygergangene
Self check in was really good. It calls B&B but the breakfast was not included in the price, we had to pay 7 per person for a very basic breakfast, I think they can better the food selection and quality.The kids were not happy with the breakfast so we had to go somewhere else.
service/ location no hair dryer
The breakfast was superb. The location suited us perfectly as we travelled by train. Very comfortable room and bed. I liked the No smoking rooms I did not like people smoking in the Lobby area. It spoilt the atmosphere of an otherwise great Hotel.
Location We booked a double room. But it was a twin room.
A comfortable and peaceful hotel very close to hauptbahnhof and the bus station. Having breakfasts by a nice garden view with a friendly staff.
Very close to the train station, yet quiet enough that you only hear the train wheels as they pass. Walking distance to services and Bonn attractions. Buffet breakfast had good selection for varied diets. Maybe the basement bar area is in need of updating / renovation?
Excellent location, almost next to the train station and within walking distance to the city centre. Good breakfast choice. The smell of smoke in my room and in the area between the elevators and the restaurant where there would always be smokers. Many TV channels, but only one in English and newspapers at breakfast German only. Just one internet computer, for which they charged 12 times the price of the local internet cafes. If you are a German speaking smoker, go there. If not, give it a miss.
All aspects of the hotel were good! If I was to look for something that may be improved it would be that breakfast finishes at 10:30 and when coming at 10:00am you may find that the choice is limited and thingd are being put away. However, this is looking for an item to be critical about.
Sauna Parking costs extra 13 Euro per nignt
The bed was incredibly comfortable. The pool facility was clean and much appreciated (used daily). A computer with internet access was available in for extra charge. The location was superb; frankly, you cannot beat the location given access to public transportation. I walked from the train station to the hotel with luggage, which was no problem at all and gave me an immediate feel for the area. No.
The location is unbeatable; right next to the train station. The staff was very correct and customer service oriented. Nice (hard, I like that) beds and decent breakfast. The interior seems a bit tired, the TV had only 1 English channel, and the heating wasn't working very well. These are all minor points. What is extremely important to notice, and other travelers have mentioned this as well, is that the sound proofing (which the hotel states on its website) only refers to the inside of the hotel. Sounds from outside, including but not limited to trains, can be heard quite easily, even on the fifth floor looking onto the street.
Clean and comfortable rooms Housekeeping service started at 8:30 am on the weekend, too early and annoying. Satellite TV channels included only one in English and none in French.
Stort, rent og pænt værelse. Morgenmad: Appetitligt, godt udvalg. Trafik på hovedgaden kunne høres, selv om værelset vendte væk derfra, dog ikke meget generende på den side af bygningen. Tæt ved to sporvognsstationer. kun få butikker i nærheden. Er ikke tilstrækkeligt berejst til at kunne sige, om pris og kvalitet passer præcis sammen, men vi var godt tilfredse.
Very good modern small hotel