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very efficient and friendly staff overall, empathy for guest, swift service
The staff was extremely friendly and professional. I am regularly at Hilton hotels, but I was really struck by the friendliness of the staff.
Staff where very curtious, rooms where clean and the location was perfect.
The hotel is very close to the city centre and only 36 miles from the Nurburgring
Staff were very good and attentive to all details. All instructions were in German--how to arrange for a wake up call; the directions on the coffee machine in my room. I cannot read German. Staff were always polite and helpful, but some of these I could have done easily for myself. I also wish that there had been a small sundries store for magazines, water, and other small things to purchase.
Nice hotel, good parking and connections, close to center. Some noise from road work, but nothing that the hotel could do about...
Well run and comfortable hotel The proce was a little high but this may reflect the fact that the hotel was full.
the facillities no
The reception staff were always pleasant and helpful. The room was basic but very nice and clean. Small things like extractor fan in shower room not working. Ice machine provided but not working.
well... the hotel itself is impresive from outside but the designers probably do not know the psychology.... e.g. red color corridors ... it is good for one day but after 3 days I was very depressed
The hotel staff r just amazing.. And I really loved the hotel design.. Refreshing..
The Kameha is an overall good hotel for business travelers, clean, fast, free internet access and spacious rooms. I have been coming here for a while and under a previous management service was a bit ostentatious. This has improved under the new management significantly and one feels honestly welcome now. I don't care for the beds. The mattresses could be more comfortable and I wish they would offer down pillows instead of the ones with artificial filling. I also wish the Rhine River bar would open again as the hotel lags a welcoming place to have a drink at the end of a hard working day.
the design; staff were very helpful & the food was delicious. The all red decoration in the corridors was too oppressive.
beautiful rooms and hotel design, helpful staff, great breakfast parking is expensive - parking yourself is more than valet
What a stunning place !. We stayed here on the last night of a tour round Germany as a treat to ourselfs & what a treat. This has to be one of the best hotels anywhere. Ultra modern with the finest of decor, superb staff & facilities we were blown away by the whole experience. We were given a free upgrade which was unexpected & treated so well by the staff who advised us on every thing from city siteseeing, local restaraunts (they do have there own) to the best way to get around. It may not be the cheapest of hotels by a long way but you most certainly get what you pay for. If you want to spoil yourself (just the once) then see if you can get an offer on a stay at kameha grand, you wont be dissapionted !. Parking should be free of charge considering what you pay for a room but it seems you pay everywhere in Germany for hotel parking.
staff helpful and nice, convenient location (next to train station), wonderful breakfast, bright and comfortable room and bed. extremely slooooooow wifi, otherwise option to upgrade to faster wifi unreasonably expensive.
Very nice facility and close to many sites in the city. Clean, comfortable room.
The location of room is amazing. In the city center. Our room was in front of railway station. So you can hear the trains and the announcement.
The location super close to the city and the main train station is perfect, especially if you need to travel to "Messe Koeln" (within 30min). The rooms are rather big and clean. Breakfast is fresh and offers a lot. Pretty warm rooms. Opening a window is not an option due to the noise of the train station. The taste of the coffee was not hot and not very tasty. Even with only few people having breakfast we had to ask for coffee severals times. All in all the staff was moderate polite but nothing more. Parking in the hotel is very expansive and the free wifi is only working in slow motion.
The view - right on the Rhine.
The hotel gardens are used for late night functions. The rooms adjacent to the gardens are not soundproofed and amplified music into the early hours is hardly conducive to a good night's rest and definitely not within keeping of a hotel with the reputation of the Dreesen. A written complaint was filed during my stay. Unless the situation is rectified, it would be difficult to make a recommendation
Its staff. Also it's fine, elegant and has an excellent location. No.
The ease we came off the Koln Dusseldorfer boat and walked there. We could also walk to the ferry link to Konigswinter and loved the trip up the Drachenfels. This was part of our rail trip across German historical towns like Koln and Aachen. Hotel view over Rhine was gorgeous. Very easy for Rhine cruising. n/a
everything about this hotel was just excellant from the arrival to departure and upgrade also champ. because it was our anniversary, evening meal and breakfast 1st class no but the was no internet connections and I think that this is important when travelling but did not cause us hardship
Free minibar! Excellent views of the Rhein, nice people. The hotel is getting old, and I think the prices are a bit too high for what it is.
Like the remote location on the Rhine, great staff, unique hotel, my choice when traveling in this part of Germany.
It was rainy when I arrived at 8 PM so I can get to see beautiful scenery along the River Rheine until the next morning for breakfast. Worth it! My room is clean and quiet which is most important for me.
Incredible location in a luxurious hotel. Spacy and comfortable rooms.
Rent og pænt. Høflig og korrekt betjning. Pæne værelser. Dejlig morgenmad. Der var en alarm. Vi henvendte os i receptionen. Roligt personale. Alarmen afblæst. Ros til alle. Nej.
Vi havde et familieværelse/apartement med rigtig god plads, selvom den sidste seng var en ekstra opredning. Indtjekning gik hurtigt og smetefrit, værelset var enormt med bord, køkken og sofahjørne. Placeringen i Bonn kan nok ikke blive ret meget mere central uden lige at skulle bo midt i centrum, kvarteret er smukt og der er en sikret underjordisk parkering under hotellet. Egentlig ikke, morgenmad ligger i den dyre ende 12€, børnene var dog gratis ;-)
Great location, the hotel is old but classy in its own way. The staff was exelent.
Very nice city, most attractive hotel with an interesting past, excellent helpful staff. Outside the window there was a noise of glass recycling being moved early on Saturday morning - but only slight.
services, staff, comfort none
The location is perfect, staff are very friendly and breakfast quite abundant! Maybe the price is a bit too high, but the service is great
The breakfast is really nice, fresh and rich. Location, completely in pedestrian centre of Bonn is great. I did not like the single bed, it is too small. Generally beds are too hard. ( I tried a single and a twin room). The room 208 has a very weird architecture. The shower is located directly in the entrance and the tub in the room.... The room has been renovated recently though.
The location was fantastic and the rooms were very nice. The breakfast was a great spread of fruits, eggs, breads and cereals. My one complaint is they gave one login for the wifi so I could only connect one device and it was pretty slow. You could spend more for the premium wifi.
The friendly and efficient staff...and the breakfasts!!
Friendly staff, nice room, great breakfast, perfect location in Bonn.
Cleanliness and position of hotel; kindness of hotel staff
Location Lack of ironing facilities
Old hotel right in the centre of Bonn, but renovated rooms which in the end make it pretty anodine. Decent, with decent service, but far too expensive.
Excellent ,friendly service
It was excellent throughout. The breakfast on the terrace is an ideal way to start the day. It was one of my best hotel experiences ever.
Spaciousness of the room and the interior decoration - fantastic The structural noise - you could not help but hear everything, and there was a constant rumbrling noise. In the morning this was accompanied by a consistent knocking noise. Despite this the experience was fantastic - my wife shares the same opinion
Location - on the river, and very close to hotel One of our party for dinner did not receive what they ordered, but the staff made us feel it was our fault and could have been more gracious and customer focused. This was the only bad experience with the hotel staff, otherwise they were excellent.
The service at the hotel is first class. Excellent breakfast options and outstanding restaurant. The views from the breakfast/ restaurant terrace is unbelievable. Well located to get to the city or public transport. The room I was given was extremely small and overlooking the driveway. A problem if you have a long stay like I did of two weeks.
I loved the location on the rhine. My room was not made for my second night stay since they did not complete the room by 3:30 when I came back to my room and after that I went out at about 4:30 and I suppose it was too late for housekeeping - so my bed wasn't made, my towels were changed etc.
Great location; quiet and comfortable, and just a few minutes from the city centre. Staff helpful and pleasant.
Very peaceful with views of the river Rhine. Good food in restaurant.
The breakfast was really good (as all breakfasts in Germany), the room was clean and modern The hotel is situated on the Rein river and not far from center, but to reach it in the evening is rather dangerous and scary, as there is park, where are no people and lights. There is no free wi-fi in rooms, in the lobby there is a computer but you need to give the receptionist your credit card or passport to use this computer maximum for one hour. The hotel has restaurant but it is always booked, so if you are staying at the hotel, it's not possible to have a lunch or dinner there, the receptionist woman recommended to go to another restaurant about 20-25 minutes away and didn't mention that there is a room food service.... The windows face either the park or river and it's very noisy outside: songs, loud music...
The place is modern, quiet, and ample. The rooms are spacious, very clean, and with nice views of either the garden or the street. The bathroom is very big. The hotel is just a couple of blocks from the central train/subway station, which his very handy. As an incentive for business travelers, the hotel manager should buy more iron and iron boards, since there are very few there. As a tourist I wouldn't need them, but as a business traveler, they are very useful.
Spacious rooms; very clean; contemporary and essential furniture; hi-def tv; spacious bathroom; and spacious dining room. Part of the hotel is a former Seminar, which blends very well with an adjacent modern building, where many of the rooms are located. From the street entrance to the lobby you have to climb a few steps. It would be helpful to have a ramp, or a lift, specially when you carry your luggage.
spacious room, friendly and informative staff, convenient location, excellent breakfast
Very spacious, excellent breakfast.
Behaviour of the hotel staff
President has very friendly staff, nice rooms and good breakfast.
Courteous knowledgable staff. Close to the University of Bonn where my meeting was. The wireless internet did not work well in my room. I had to stand near my room door to get transmisssion. They offered me an ethernet cable.
Excellent hotel in a charming small town with excellent public transportation. The breakfast was pricey ($19), but very good. The room and bathroom were clean and as spacious as can be expected in a city: not the usual super-tiny Paris hotel room setup. The nearby Poppelsdorfer and grounds add a nice touch. Many nice cafes in immediate area as you step out. Some noise from the motorway this hotel is located on when the window is open, but not enough to be irritating.
The reception staff were very, very helpful the price I paid didn't include breakfast
price, clean, comfort, breakfast, location
Good location near the city centre, friendly personnel, breakfast OK Small room, extremely slow elevator, bad parking facilities near the hotel (hotel charges 9 euro for its own parking place while the parking outside is free between 18 and 9).
The hotel is in a quiet place and not too far from the city center (just a few bus stops)
I would have liked the use of a fitness room - I had to walk 3km to the nearest one
The area the hotel is in is very nice.
Sauna Parking costs extra 13 Euro per nignt
The breakfast was superb. The location suited us perfectly as we travelled by train. Very comfortable room and bed. I liked the No smoking rooms I did not like people smoking in the Lobby area. It spoilt the atmosphere of an otherwise great Hotel.
Location We booked a double room. But it was a twin room.
Clean and comfortable rooms Housekeeping service started at 8:30 am on the weekend, too early and annoying. Satellite TV channels included only one in English and none in French.
Very close to the train station, yet quiet enough that you only hear the train wheels as they pass. Walking distance to services and Bonn attractions. Buffet breakfast had good selection for varied diets. Maybe the basement bar area is in need of updating / renovation?
The location is unbeatable; right next to the train station. The staff was very correct and customer service oriented. Nice (hard, I like that) beds and decent breakfast. The interior seems a bit tired, the TV had only 1 English channel, and the heating wasn't working very well. These are all minor points. What is extremely important to notice, and other travelers have mentioned this as well, is that the sound proofing (which the hotel states on its website) only refers to the inside of the hotel. Sounds from outside, including but not limited to trains, can be heard quite easily, even on the fifth floor looking onto the street.
Excellent location, almost next to the train station and within walking distance to the city centre. Good breakfast choice. The smell of smoke in my room and in the area between the elevators and the restaurant where there would always be smokers. Many TV channels, but only one in English and newspapers at breakfast German only. Just one internet computer, for which they charged 12 times the price of the local internet cafes. If you are a German speaking smoker, go there. If not, give it a miss.
A comfortable and peaceful hotel very close to hauptbahnhof and the bus station. Having breakfasts by a nice garden view with a friendly staff.
The bed was incredibly comfortable. The pool facility was clean and much appreciated (used daily). A computer with internet access was available in for extra charge. The location was superb; frankly, you cannot beat the location given access to public transportation. I walked from the train station to the hotel with luggage, which was no problem at all and gave me an immediate feel for the area. No.
All aspects of the hotel were good! If I was to look for something that may be improved it would be that breakfast finishes at 10:30 and when coming at 10:00am you may find that the choice is limited and thingd are being put away. However, this is looking for an item to be critical about.
Great price, comfortable room, friendly staff the toilet was a little small
Room was comfy and great value for money. We were very pleased. Helpful staff & decent breakfast!! Location is a bit out of the way from the Hauptbahnhof, though very handy for getting the airport bus to Köln-Bonn airport.
The evening receptionist was a joy to talk to and had very helpful information. There should have been a washcloth in the bathroom.
service/ location no hair dryer
Self check in was really good. It calls B&B but the breakfast was not included in the price, we had to pay 7 per person for a very basic breakfast, I think they can better the food selection and quality.The kids were not happy with the breakfast so we had to go somewhere else.
Lovely breakfast buffet.
The atmosphere, decor, dinner and staff. A freindly and effecient service in a typicaly old style German hotel. Good breaksfast and very comfrotable rooms. No
Very helpful staff, comfortable surroundings.
nice rooms, good breakfast, perfect location, staff was ok, swimming pool and sauna - ideal for a business trip to my mind
Very good hotel. Really nice breakfasts. Comfortable room and bed Note that if you book a single room - you might get a single bed. Was not a problem for me though as the room was quite spacious.
Very good location - just 5 min walking from central station and center of the city. Stuff on the reception is friendly and helpful. In spite of nearby central station its very quietly and cosily in the room, I slept perfectly. The breakfast is great. I didn't like room`s design - it looks old fashion for me, but it depends on you - I prefer modern style. And on my personal opinion its not 4 stars, but 3 stars is for sure
The staff in the Bristol are excellent. I have stayed there numerous times.
great helpful staff no ramp at the entrace....had to lift up and carry my suitcase up a set of stairs to enter! not good when one has a heavy suitcase
Min kæreste og jeg var meget glade for at bo på Kaiser Karl. Stilen på hotellet er forholdsvis gammeldags og pompøs, hvilket vi synes var lidt fantastisk. Hotellet skulle renoveres under vores ophold, personalet på Kaiser Karl havde informeret os om dette, og tilbød os, at booke andet hotel til den resterende tid af vores ophold, hvilket vi takke, ja, til. Alt i alt en ganske behagelig oplevelse.
centralt beliggende nær gamle bydel, butikker og offentlige transportmidler. Glimrende morgenmad med hjælpsom og omhyggelig betjening.
Venlighed, meget centralt beliggende, parkerngsmulighed i kælderen. God morgenbuffet. Der var desværre så megen cigaretrøg fra receptionspersonalet, at det forplantede sig til gangene - også ikke rygergangene
Venligt personale, god beliggenhed i forhold til banegård og seværdigheder. I forhold til pris et beskedent, GODT hotel!!
stort, rent og velfungerende værelse - det betyder meget. morgenmaden var lidt kedelig.