Montevideo Hoteller

They charged me $500 to do a load of laundry. Never gave me a receipt until I checked out, and had done 3 loads of laundry. $1500 for 3 loads of laundry. Should have been $500 PESOS. Would have been $20 per load. Ridiculous behavior by a hotel chain.

View of the River Plate Staff was unfriendly and seldom helpful; hotel is in desperate need of upkeep and maintenance. Food selection at restaurant is mediocre at best. No restaurant on weekends??? No air conditioner because they set to "cold climate conditions" on a set date regardless of what current weather conditions are outside. Hot and no air condition is hardluy expected from a hotel.

The room was OK, albeit a little noisy. The bathroom was well equipped and a nice and strong shower had running steaming hot water in seconds. Check in was quick and flawless. Same as check out. The breakfast bread and cakes and pastry were top notch. The room had a long three panel window which didn't close fully on the sides (humidity was clearly seen on the right side). Voices and noise were clearly audible during the night. The breakfast was standard, no scrambled eggs/bacon/sausages or any hot dish. The place, was an open space with a few tables around. Too business like. We hadn't a free table so we had to use some couches even farther from the place. Wifi was really bad. Luckily it was a leisure stay, because I'm not sure if working or depending on the wi-fi would have been possible.

The friendly personal otherwise it is quit average. The carpets are on the used side, need replacement AND the upholstery was truly run down, one sunk so deep into it that one would need a crane to get out of them.

Well located. Walking distance to nice restaurants.

Staff friendliness and helpfulness. Price was a little high.

The location is excellent and some staff members are really gentle and helpful. The internet connection was definitely bad, extremely unstable. The front desk was notified.

Super close to the sights in Ciudad Vieja - an easy walk to everything! Very noisy rooms. Could hear a lot of noise from the street and neighboring rooms and the main hallway. Room did not have the metal shutters necessary to keep noise out.