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I really like the breakfast and evening lounge on the 6th floor. Clean and actually good food.
Nice staff and nice morning buffet. Thought buffet price was a little high.
The hotel is conveniently located in Ontario with access to 10 and Ontario airport. This hotel would be fine for business. Staff was friendly. The hotel needs some upgrades. Even the elevator seemed tired as it took its time moving between floors and opening.
Fast check in N/A
The TV didn't work properly. The engineer was polite and nice. However, it took quite a while for him to replace a part and fix it. Not his fault. However, very inconvenient that the hotel gave us a room with a faulty TV.
The pool area was very nice. The room was clean and comfortable. Front desk help was great it was kind of pricey for a night stay
Very good experience Didnt know how to operate your alarm clock! Must be the blonde in me, lol!
Great staff, very clean and beautiful space. The waiter remembered my name, which is always nice. That I forgot my bathingsuit for the pool!
I am satisfied for room and environment.
The room was upgraded with new decor and a flat screen television. It was a great bargain for overnight after arriving late and before leaving for Palm Springs.
Nicely appointed rooms are a cut above. The place is well maintained and the breakfast had a good selection and was well stocked. Overall, it was a very pleasant experience and excellent value for Money. A bit noisy in the morning with the trains and proximity to the airport.
Couldn't be more clean. Bed, restroom, and everything was clean. Close to freeway and local sites. Easy to find. When we first arrived, I had thoughts of finding a new place to stay. It looks like a better motel. Was thinking it was more of a hotel when I booked the room.
closeness to the airport
Comfortable room size. Easy access to freeway and airport.
i was amazed how clean and nice is this place and the the room was perfect, thanks none
The location was quiet from freeway traffic.
Well appointed, comfortable, up to date, and the breakfast was nice with a wide selection to choose from.
Everything was perfect! Staff, room, pool, breakfast. It's worth the price!
we were given a room on the first floor, an easy walk to the shuttle. This was thoughtful since we did not have a car. The room was clean and pleasant and amazingly quiet since it is so near the airport.
Comfortable bed, flat screen TV, granite countertop in bathroom No
The room was very nice, with a comfortable bed, flat panel television, and roomy bathroom Be advised that this hotel is near the railroad and airport. I did not hear any air traffic, but there were occaisonal train whistles. I did not find them bothersome
Staff was friendly and courteous. Sheets and towels seemed clean. Internet is advertised, but you cannot connect to it. I even worked with the Internet support company, walked around the complex trying to get a connection and tried all kinds of devices. No luck, no help. Room was old and shabby. I spilled something on the carpet and dabbed it up. The towel was covered in black soil. Don't think the carpet has been cleaned in the twenty or so years the entire room has been updated. Bathroom was clean, but extremely beat up.
I checked in and the man who assisted me was very helpful. I'm not that hard to please so my bed felt soft enough to sleep on. Showers worked fine. TV was okay along with cable. The keycard lock to my door wasn't reading my card the first couple times but I eventually figured it out.