The hotel staff was friendly and opened. 1. in the booking.com it is written that no charge for kids is taken if no extra beds. we were with 2 kids and each was charged for EUR 12. 2. Nevertheless the kids were charged, they were not allowed to all SPA zones, they could use 1 jakuzzi and 1 deep pool. the hotel is kids unfriendly. we were not informed before paying that the kids are not allowed everywhere with parents. when trying to take aroma saunas, we were not in the kindest way informed that they are not allowed, as spa is a quiet zone and guests would be disturbed. but in this area there were no one!!! kids room cold and with no supervisor, what is not normally. so we were trapped with kids. misinformation in the booking.com
Nice SPA facilities although a bit cold. Good breakfast. It's far from the city.
just room. all, reception people- terrible- dont speak in englush, russian, dont know anything , restourant offers- terrible, no chash mashine, too exensive.
good hotel in bad location
It was a nice hotel with clean and well airconditioned rooms. Friendly staff. This is definitely not a 5 star hotel. Breakfast was dissapointing. For a 5 star hotel the varity for breakfast was poor. If you were having breakfast half an hour before closing there were almost no food left.
Spa and rooms
The hotel was nice, modern and clean with nice staff and central location. The room was big and it was great with the kitchenette. The hotel is located in a quiet area near the beach and a short walk from the city. We enjoyed the stay here! Everything was nice.
Very good hotel. I liked everything, room was clean, staff was very helpful.
Goede morgen. Dank u wel for nice two days/nights in your hotel.Very experience staff and quite atmosphere inside.Great spa apartments, recommend to visit it. nothing special, perhaps small underground parking place
The staff were extremely helpful and friendly with tips about the area and some local restaurants and we'd like to thank them. The rooms were modern, comfortable and clean but not so spacious. Very good breakfast. Private parking. No restaurant or lobby bar in the hotel. Children´s playground could be better equipped.
The apartment was very well equipped and very stylish in all aspects. The staff was friendly and made us feel welcome. Breakfast buffet was ok.
exceptional accomodating help by all staff at the front desk - always helped with all and any needs we had
Po vsem parametram na vse 100 ballov ! Po chashe takie skidki, i budet zelanie priehatj daze na uikend!
Comfortable design hotel rooms, good Spa facilities, very kind hotel staff, good breakfest.
Nice clean and modern rooms, garage included ok, effective airco (+30 outside), free wifi,
Attractively designed modern building, nice room with very pleasant outside sitting area,excellent housekeeping, very convenient for beach and for forest walks. Pity there is no evening bar or lounge area. Visitors need to be aware that not all staff speak English.
Jeg synes, at belligenhed er helt fantastisk og super flot natur "omringer" hotellet. Hotelpersonale er venlige og klar til at hjælpe, når der er brug for det. Jeg kunne godt lide renhed både inden- og uden for hotellet. Der var intet, jeg ikke brød mig om ved dette hotel :)
Personalets venlighed Pool og Spa området bør være gratis mellem 07:00 - 23:00 og ikke kun mellem 08:00 og 11:00 - PayTV fungerede ikke
Fantastiske faciliteter, der er gratis at benytte fra kl.8-11. Meget store helt nyrenoverede værelser med meget stort badeværelse.Generelt godt designet hotel. Fin morgenmads buffet inkluderet i prisen. God beliggenhed lige ved botanisk have og kun 500 m til helt perfekt strand. Bør have liggestole i haven, der som det eneste i øvrigt virkede noget forsømt. En udendørs pool udover den indendørs ville i øvrigt bringe standarden helt i top.
Good breakfast and not the same every morning. There was in the room a peculiar smell. Probably the wall-to-wall carpet, which was stained. Balcony is useless, narrow and no furniture to be used there.
Ideal location for nighlife and beach. Situated in a quiet area, but only a few minutes walk away from the attractions. Had to pay for use of pool, even though I was a paying guest at this hotel
Convenient position, near the town centre. Free parking. The hotel and room were clean. Rich breakfast. Conciergerie staff looked a bit suspicious and cold.
The location was very convenient for Palanga The beds were not beds....they appeared to be a short chaise lounge. The sheets were not fitted and would slide off exposing the "couch" part. The front desk staff were extremely unpleasant and appeared to be in pain when attempting a smile.
Very good location - close to station, Basanaviciaus street and the sea. The staff is friendly and not annoying.The hotel is in the quite place. Nice bathroom and balcony
Nice breakfast selections, Close street parking, Proximity to Water Park. In a very nice area
Breakfast was great, staff- very helpfull, very clean hotel. I would always recomend Alanga.
Nice hotel in good surroundings. We are very glad with stay in this hotel. No
Used the botanic garden for walks, several times, Spa (hotel), went to the pier, dinner in town, visited the Amber museum and a linen shop. I missed an outdoor terrace.
We had some problems with breakfast.
Easy walk to the beach.
rien poor lunch service - expensive rate
restaurant in this hotel there was very poor fan
The location in the City centre is nice in case you do not spend most time at the beach The Hotel inside is old-fashioned, trhe repairing works should be done.
This is a reasonably priced hotel on a central street of Palanga, which was our main criterium for the choice made. The hotel architecture is quite remarkable, whith bizarre sharp-angles balconies, interesting interiour spaces, and a roof terrace. The room was quite basic, althogh suitable for a noe night stay.
It has a good restaurant with pleasant live music in the evenings. The bed in the room was exclusively comfortable - good sleep is guaranteed. The hotel is situated in a very quiet place. It has its own car parking. Old (soviet) design of the hotel (furniture and the whole atmosphere), though the architecture of the building itself is very unusual and interesting. The hotel is situated not very close to the main street, to the Botanical Park and to the sea.
The hotel room was excellent.Location was good.close to the bus station and 10 minutes walk to the beach.Free wifi in the room, good connection and fast. We asked the receptionist for a marketplace to buy some food before going home. She said there was not any,and told us to go to the supermarket.After consulting the touristinformation , we learned that the market place was close to our hotel.Does the staff have problem to find in their own (small) town,or why dont they give us a correct answer?
Booked a twin room through booking.com but we were given a double. the receptionist was great and managed to ge us a twin which was an upgrade for the same price. Room was spotlessly clean.
The staff was super! The restaurant was great, too. Balcony a little scarey - tilted, and needed coat of paint.
clean, good location
Recepcion girl was very helpfull, she changed my room under the request imediately Please precise room facilities description,there are no coffee/tee makers and hair dryer in the single room.Single room is very dark and cold(shadow side).
Room was nice and spacious. Great bed. Big balcony. Great location. Our room windows were facing the street and therefore it was rather noisy. Couldn't sleep with windows open due to noise, but there was no air conditioning, so it was too hot in the room for good nite sleep. Breakfast selection was average for the price to pay.
Just a couple of blocks from the main strip. The receptionist on duty was very helpful. No ac in rooms--it was hot! Light was not working in entrance of room.
Excellent location, pretty quiet, equally close to the beach, main streets and botanical garden. Nice-looking new building and facilities. Very comfortable stay. No internet in the room (wi-fi signal was very poor). However, it worked OK in the lobby and it was free.
Good location, comfortable bed, great breakfast. No tea/coffe-making facilities in the room.
We liked the way we were met - nice and helpful lady that was very professional and strong (carried our heavy suitcase). No
The location is perfect, personnel was helpful. The hotel was new, clean and lovely. Would deffinitely return to this hotel next time. The room cleaning service was poor, the floor was still sandy after cleaning and the dirty towels were not changed. Breakfast serving is clumsy mainly because of the very tiny space for that purpose.
New hotel with moderate yet tasty nordic design just the next street from both main streets. Half a kilometer to the beach. In a middle of everything, yet quiet surroundings. A positive surprise all together. Go for Deluxe room with plenty of space and sofa bed + large balcony. Not a gourmet kitchen but decent breakfast and you eat out anyway in the evening so we didn't mind. In total, very good value for three stars and the price.
Catering (breakfasts in my case) were excellent, room service - always on time. Hotel staff - very welcoming, all my caprices were immediately fulfilled. In the nearby room stayed family with a baby, I could hear their baby crying at night - probably, through the ventilation.
very close to see and in beutiful environment. Food was also very good. Big rooms and all with balcony.
It was pleasant. The seaside location is very nice. The staff was helpful and charming. I was looking for an easy airport hotel near the Palanga Airport. This was not it. More of a family vacation hotel.
Excellent hotel the best one I staying in palanger service top rate have been going to this hotel for 4 years have triyed others two this is the best one
It was hard for us to understand what makes Double Luxury Suite a Luxury Suite, it was just ordinary Double.
restaurant staff is great, I love the people there, especially the old man waiter (not sure they all speak English though). you can actually see the sea (from close relatively) from the 3rd floor (top floor) rooms! noisy lounge chairs in the balcony of the hotel.
Very nice hotel, situated in a picturesque location. I stay here in second time.
location (closed to beach); views from room (sea and pine forest); friendly and helpful staff; very good breakfaste; comfortable car parking next to hotel. There might be air condition in the room.
it's a nice hotel in the very nice location, just few metres from the sea. i would say ideal for the summer, must be really lovely! we passed just one night on the bussines trip. the hotel restaurant is wonderful with lovely forest wiev.staff was also very kind to us. The room was ok, very big, quite clean. ok for the money the television did not work.
Beautiful view of the pine forest just a few meters away from your breakfast table. Calm, quite, just a short walk from the beach, the sea and the waves. The food at the bar in the sauna house was delicious. It is about 3 km to Palanga city center, it would be nice if bikes was freely available and included in the fee for the room.
i was very big room. the area is clean also quiet. staff was very friendly. we were love it. next time we will come there too. we had a wonderful holidays. thanks :) no,nothing at all, everything was excellent