Easy Tram access to Train Station, Service staff attentive to my needs, Quiet rooms, availability of Internet in lobby
very good location not being able to open the windows
Great location - just next to the metro station, and in walking distance from the shopping area, museums and restaurants, 10 min walk from the central station. Very convenient. Car parking seems expensive, but compared to the prices in the city, it's a bargain :) Lovely view from the hotel room of the Rotterdam panorama. Room was clean, comfy beds. Plus in the lobby there was a screen with train information - very handy. The sauna was not hot enough :(
Room layout Breakfast reception and area layout could be improved
clean, comfort, cordial staff
A wonderful meal, a comfy bed The room was a little too hot and with the window open, we suffered from mosquito bites
the hotel is near at the shopping centre and musea.
Perfect location, large, cosy rooms, nice balconies and very friendly and helpful staff. Excellent value for money.
Ease of access to Rotterdam Central, great restuarants nearby and warm confortable rooms and services
Very good location in central Rotterdam. Nice breakfast. Every night a strong smoking stink came up to my room which was located on 1st floor, I think from the lobby and the bar. It was very unpleasant. I could recommend this hotel if they got rid of the smoking stink!
with good environment, smile loving guys at the reception desk. no shopping mall around, taxi what hotel helped to call up will request for tips compulsory.
Nice, cosy, family-feel hotel
Very nice position, quiet street, breakfast fine. Smelt faintly of cigarette smoke, not a plus.
I found the staff very friendly and helpful. The hotel has character and is very central.
First of all: it was nice to see seasoned and authentic Rotterdam employees instead of young inexperienced staff one comes across so many times. The hotel had a nice cozy atmosphere, my room on the back was very quiet. The location was perfect for museum visits and ending the night at Rotown and then walk back. When breakfast was also good, I realised I could not say a single bad thing about my stay here. I will definitely book again.
internet access a good bonus, no fresh cut fruit at breakfast, having to leave key at front desk when leaving each time and having to buzz to get back in, some street signage was misleading (one side of sign was ok, other pointed in wrong direction), no shower curtain on shower, slippery shower floor, excess furniture in room (round glass top table, plastic flower arrangements), no fridge or c/t making facilities in room.
friendliness,cleanness and no disturbance maybe bill wise
staff services...very friendly and helpful. Breakfast was good. Steep steps and narrow hallways
Værelset var dejligt og personalet meget venligt!
God service. Fin beliggenhed i forh. til offentlig transport. Vi skulle se vm i idrætsgymnastik alle dage, så vi skulle ikke andet. Hotellet lå dog i et lidt hårdt miljø/område (man kunne være utryg ved at færdes ude om aftenen, især med mindre børn) Manglede oplysning fra booking.com at der skulle betales turistskat. Dvs. fik oplyst ved bookning at der ikke skulle betales. Men skulle betale iflg. hotellet. Det betød at totalprisen blev en anden end oplyst ved bestilling.
Meget centralt beliggende Parkering
Easiness of getting in and out. The location is right next to the main shopping street and 10mins by foot from central station.
Everything was new and clean. The Internet was very strong. The location was very convenient. I appreciated that daily housekeeping, coffee cost extra, and that there was MINIMAL furniture/accessories. It kept the price affordable. I felt like I was going to roll off of the bed all the time. It was a twin bed.
The location of this hotel is fantastic, in the heart of one of Rotterdam's most atmospheric streets; with many great restuarants and boutique shops just minutes away. The rooms were very tastefully done, maintaining the charm of the historic house but with the serinity of a modern spa; clean modern decor and beautiful new bathroon. The room was spacious and airy; I loved coming in at the end of the day and taking a wine on a big comfy chair and enjoying the peace of my room. Along with the selection of beverages (water, soda, beer, wine, tea and coffee) and snacks (chocolate, nuts, soup), having the IPOD music station and some DVDs were a wonderful touch. The hotel was also lovely and quiet, no noise from other rooms or street. I would have liked a reception as the hotel is next to a coffee shop.
Friendly, professional, personal service and great attention to detail
The Xbar (included in the room price) was a good thing since I often arrived late in the evening and had no time to buy something to eat. The ironing machine in the room I found it useful for business travelers. Nothing, really.
The room was clean and large and was like staying in an apartment. mini bar was included in the price and was generous.
The room was beautiful, bathroom very modern and clean. Room equipped with Nespresso machine, water, beer, wine and crisps for free. One could not say "not liked" - but if one is not mobile, A Small Hotel is not a good choice (many very steep stairs).
terrace, free mini bar, very different, no pointless hotel fripperies
I loved the comfort of the room, the relaxing atmosphere and the feeling of being home. The absence of a reception outside working hours was not a problem. The breakfast served in the room was very pleasant.
It did not feel like a hotel - it felt like my apartment. It'slocation meant I had everything on my door step and there is no need for a bar etc . I booked the hotel because it was close to my offices in Rotterdam - but I was very pleased with the "feel". The staff were very helpful in soritng out my booking and travel arrangments.
Very well appointed room- no fuss- efficient - pleasant - great size - like home and with service The no common areas and amenities could be bad for a longer stay
Ideal location, close to many good restaurants & museums. Fantastic room with all the facilities you could need.