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We spent two nights at this resort in June 2010. Attentive service. Well appointed room. Beautiful lanscaped gardens around the two pools. Wide range of dishes at the breakfast buffet. The location is excellent - right on the fine sand beach, easy walking to restaurants and shops on a sidewalk along the beach. Less traffic of cars and motorcycles than other beach areas. Free internet is available in the lobby but not guest rooms. For a rest this hotel and the surrounding beach areas would be an excellent place. Other beach areas in southern Bali are congested with cars and motor cycles producing an unpleasant experience!!
Comfortable, friendly nothing
The ground facilities were fantastic (pools, bars etc), food was also really good. Rock Bar is amazing at sunset! Room faciities are a little dated, even with an upgrade which we recieved. You are paying for the resort facilities. The resort is fairly remote from any other location for shopping or eating, would be nice if the resort ran shuttles other than just Kuta.
the rock bar and pets for my baby!!! Excellent ideas The blockage lift access to rock bar due to wedding ceremony
good services and very comfort the price is expensive
Enjoyed the holiday on the beach as well as the brilliant swiming pools for entire three days. Especially, I was deeply impressed by the pool which is beside the sea with a gogeous and whole view of Indian Ocean. Of course it would be great if the hotel will be able to provide more and more attractive promotion, such as beneficial room rate, free room upgrade....
the staff are really excellent. One of the best managed hotels I've stayed in , and I've stayed all over the world. Facilities are absolutely superb well designed, well maintained. the gardens are a feature. no
Everything was prefect and highly recommend an one-bedroom ocean view villa, however, the rock bar and the ocean pool are gogerous, you can see the whole indian ocean as well as the food in the atmospheric restaurants. Staff are professional and good services! Spa is a must there, I was lucky made at the limited ocean view spa room. We will come back again and stay with Ayana. I think the buffet breakfast at Padi was bit pricy becuase the food was really average and I didnt actually eat. I recommend to pay the same price for Dava where you can stay quiet and enjoy your good breakfast.
i love it, will come again
Strongly recommend to visit Bar on the Rock. Amazing! Grill Restaurant is good as well. Cleanliness is clearly below 5 stars hotel standard. Location is not the best one - you are pretty isolated in this hotel.
The breakfast is great and the staff are lovely - they were happy to change my room for me. If you are looking for a wedding venue, the hotel has beautiful pavilions and superb landscaping to create a dream setting. If you want a resort hotel in the sun that happens to be in Bali and where you'll be pampered, this is the place, but be aware that extras cost extra. If you want to actually experience Bali, think twice. It is an isolated, self-contained resort. Saying it is in Jimbaran Bay is deceptive - Jimbaran is 7 or 8 km away - if you want the famous "eating on the beach" experience, you'll need a taxi. There is a shuttle service, but it is to Kuta - the very place I wanted to avoid on my trip round Bali. Fortunately this was my last stop so I'd seen the real Bali already. You have to take their shuttle to their private beach - it is in the next bay and there are 160 steps down to the beach itself. Internet access is expensive. The standard rooms are generic American hotel style - nothing "Balinese" about them. Some have connecting doors which are not soundproof - mine was so bad I asked to be moved. The marble hallways create more noise.
Right on the beach. Beautiful view from the rooftop. Comfortable beds. Staff was helpful, and friendly. Very noisy. Can hear your neighbors, and the streets below. Woke up to someone knocking on our door at 3 AM. Anyone has access to the rooftop so it was crowded with people not staying at the hotel.
Location is superb, just in front of Kuta beach The water smells awful! The manager told us it was because the contractor didn't install the right pipes for the plumbing!! The staff forgot to replenish the soap for our barhroom!!
The hotel was clean and comfortable for the most part. The room had the AC going and was nice and cool when we first stepped in. Security for the hotel were friendly and nice. We were only given one keycard so if one of us wanted to leave it was near impossible for the second one to stay. The towel rack in the bathroom broke down the first 30 minutes of getting into the room. When I called the front desk to confirm I wasn't going to be charged for the damage that had nothing to do with me, they refused to admit it wasn't my doing and simply stated they would send someone do to check it out. It took 2 days and me calling and going to the front desk 3 desperate times to finally get someone to come down to take a look at eh damage. WHAT A WASTE OF MY TIME. Basically, the front desk was completely unhelpful. Also located in a really touristy area. You can't step two seconds outside without having some chase after you to buy their Products/ use their cab service. So annoying.
Location is good near everything everything is convenience I love the location Was a very noisy people keep open the door and closing the door and someone keep knocking my door at 4 o'clock in the morning I don't know what is going on with the guy when I went to the door the guy just apologized to me
The location was good. There was a Starbucks downstairs. The pool was nice. First the staff couldn't find my reservation and made me wait and hour in the lobby. then the wifi didn't work the whole trip. The walls were paper thin. The room showed significant wear and tear. The drinks were expensive and watered down. If I could do it again i'd pay a few extra bucks to go somewhere nicer. This hotel is just for australian children looking to party.
The staff were outstanding: in 35 years of travel I have never come across such helpfulness , politeness in the face of problems - we were there during the volcanic ash crisis of April 2010 and needed to communicate with family, insurance company, airline and friends and the staff were just brilliant. When my credit card failed to validate on arrival I was of course beside myself with worry but they were not at all bothered - it was probably the atmospherics, they said, and would soon be OK when the weather got back in balance. Internationa lHerald Tribune each morning; clean sheets and duvet cover and pillow cases each day. When we departed for the airport little did we know that on our arrival there there was a member of the hotel staff Nothing
The atmosphere of the hotel was luxury and relaxing. Some of parts in the room were bit old,it should be refurbished.
I loved the rooms in particular, large and comfortable. The services were excellent, smiling people and ready to attend to any needs. We travel and stay in hotels often. I would rate The Legian the best hotel we ever saw.
The spacious and private rooms, the complimentary upgrade of the room, and the very good service nothing
My husband and I enjoyed every aspect of this beautiful hotel.The ambience, the friendliness of all the staff and the attention to detail was appreciated. The location is great too, close to shops and good restaurants.
Wonderfully attentive staff, who were genuinely friendly without being intrusive, large spacious suites, beautiful grounds, not over-developed, and amazing breakfasts. None whatsoever
Overall good experience, staff is attentive, food in hotel is pretty good Interior is getting a bit dated and quite dark. They need more mosquito repellant incense in the area!
Staff were unfailingly polite and knowledgeable. Hotel was maintainted and cleaned to a high standard. The spa and gym were first class. The dining menu has to be improved. No bar in the hotel (they only have the beach bar).
The Legian is simply a dream. All is fantastic, the location, the rooms, the service, the food. It is a top top top experience.
Kuta Paradiso Hotel is a lovley hotel, great entrance, great pool and great service but the rooms could of been beter although very clean.
lack of warmness from staffs, more cordination between restorant and reception is required, found mosquitoes in bathroom.
I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain
Hotel staff are helpful and friendly. They fulfill your request within a few minutes. Security is good and it's quite safe to stay in Bali. Hotel should not be 5 star hotel. It's too old and facilities are not good
The location,security,foods and the surrounding area near by. A lot of mosquito!
Rooftop was nice, it is just next to the beach, central. The toilet has a smell in the room i think because of the pipes, we always stayed close the toilet door, a part of the hotel is still is underconstruction, so it is usual to find yourself in a weird place. stuff smiles always, but for a high standart hotel it is not fair that they try to charge customers as soon as possible as they arrive to the hotel, it should be at the end of the stay, i had a problem with the agency, and the stuff tried to charge me 3times to ensure their payment, the high quality hotels dont care about money, they care about customers. But the stuff just wanted payment as soon as possible in this hotel.
The room that was booked had no view to the outside, it had a view looking into the center of the hotel. Very depressing. Not a place I would ever stay again
Everyone was so friendly and helpful. The location was great...right on the beach! The hotel also helped a lot with booking excursions.
Both my husband and I enjoyed our stay. The staff were very friendly and helpful. Fantastic location for both shopping, restaurants and relaxing by the pool or on the beach. I would have no hesitation of recommending the hotel
The best part of the stay is having very friendly and helpful hotel staff to guide you through sightseeing places and to find the best shopping places which the locals use. Made some friends and had a great time. The only unfortunate problem was that they were renovating during my stay and the noise and dust was bothersome as i would love to be able to write in the quiet solitude of my room during the day.
Good breakfast, great pool, close to beach & city center renovation on our floor, dirty
Location is great. Buffet breakfast was good with sufficient choices. Staff was helpful and accommodating whenever we request for items like outlet adaptors and packaging tapes. Yes, the House keeping staff should clean the rooms well and use better smelling fabric detergent or softeners for their sheets, towels and pillow cases. Their bed throw pillows were soiled and smelly.
Some of the facilities were a little worn. There was a problem with some leaking water which my son fell over in.
The hotel are in a very nice location. Directly on the beach and close to the Beach Road. Just small step and you are in the city. Just a small steps and you are on the very nice beach. Nice large pool with a lovely pool bar and kindly staffs. Nice garden with a nice restaurant close to the beach. The staffs at the pool and the garden restaurant kindly, helpful. The hotel by self. If you come from the pool and garden, you have the feeling you are not in the same hotel. The rooms are old, dark, very dirty, and noisy . The cleaner unkindly, laesy and not clean. My room was full up with mosquitoes. The blanket on the bed not white, more grey. Only 2 towels for 2 people. The cleaner not disinfect the toilet.
My friend was in the pool, floating human shit went on to her and she has to jump out of the pool, disgusting!! We complain to the staff but not even an apology!! Rooms are outdated, poor break fast spread, for sure this hotel not value for money. there are much better hotels on the beach for this price.
The service of the guy on the front desk was discusting. He tried charging us for drinks from the mini bar but we did not care that we did not have them. He ignored us and said he would call the police. It was discraceful service and wrecked the end of our holiday. I will never stay there again.
Beach and central location Small bath room