it is just in center what i want
Boutique hotel; very clean. Very well situated for sightseeing, shopping and eating. Staff courteous and generally spoke English well. I would definitely stay there again and recommend it to others. No
Great staff and service, convenient location close to the railway station and all the attractions, overall a lovely hotel
nice personnel at the reception desk ; hotel well situated in the city center, next to a metro station ; good breakfast : large (basic) rooms room 311 is next to an engin that makes a terrible noice, night and day...
Extremely good value for money. Wonderful staff, location. Room was small, but comfortable. And breakfast was wonderful. Colour of the front door. Looks like a sex-shop.
Excellent location on main street. Deluxe room was very comfortable and spacious with a heated bathroom floor. Rates include breakfast which is a nice little buffet with possibility to have english breakfast as well. Staff is helpful and friendly. Highly recommended as it's not too expensive for a city like St Petersburg. If we go there again, we will def. opt for Nevsky Forum hotel
location and very well run
staff very helpful and went out of there way to accomodate any of our needs..service better than a 4 star beds a bit uncomfortable
The staff was fantastic in both courtesy and smiles.
the staff at reception were great, particularly in helping us find an ice-hockey event. It's right next to Mayakovskaya metro which we used a lot. would be nice to step out of bed unto carpet or a rug - it's vinyl on the floor.
Location is superb; staff are 5 star; lovely rooms. Particularly liked the cigar bar. When we mentioned that it was my birthday the piano struck up and staff marched to the table with a cake lit up. Very nice touch. We weren't told in advance that one side of the hotel is under renovation and thus covered in plastic and scaffolding thus no view. Hotel arranged for us to change rooms but we had to stand on a table on the balcony to see the square outside.
Strongly recommended! - Your credit card is used as its own without warning! Price does not match the quality! Olga Strongly recommended! - Your credit card is used as its own without warning! Price does not match the quality! Olga Moscow
The concierge and reception desk was great, friendly, efficient, and very helpful.The location was brilliant, the bar area was the best part of the hotel and we spent many an evening there. The outdoor street cafe was brilliant. Very hard to leave the hotel. Didn't have enough umbrellas and it rained all the time. Except for the fabulous jazz bar, waitresses were awful which was par for the course in St. Petersburg. The gym was mediocre and filled with drunken day pass users of dubious connections. Appalling for a 5 star hotel, i felt I had stumbled into a brothel.
Friendly staff and excellent location. Safe and pleasant
Location, facilities, cleanliness, service. Did place twin beds together, rather than separated, but I didn't complain. Electronics a bit dated, and view of court yard mediocre.
the position, Europe bar and live jazz music, concierge Our classic room had courtyard view, maybe kind of expensive compared to Kempinsky in Moscow where we had just spent five unforgettable days. Also no acceptable spa for a five star hotel. All in all pleasant, but it may leave you disappointed because it's too big (groups oriented, though luxury) and sometimes lacks "personality".
Clean, colourful, friendly english-speaking staff. Situated a little away from the center (but 5 minutes from a metro station, one stop to Nevsky Prospect) in the middle of "real life".
For the standard of hotel, the service from the personel was disappointing. Very casual behaviour.
nice, helpful staff spartan
A very professionally run establishment. Excellent English spoken by friendly and helpful staff. Modern and up to date (ahead of most in the UK!). If one enjoys eating in hotel restaurants (this one is good) in the evening do check first if it is being used for private functions - there were 4 during our stay of 8 nights. The full restaurant menu was however available in bedrooms on these nights.
The hotel was very clean and modern and the breakfast was very good. There was no tea/coffee making facility in the room and the hotel was a bit far out of the tourist centre making going out in the evening for a meal a bit of an adventure as most menu's did not have English translation.
It was our second staying in this hotel and soon we plan to come back again. Wonderful location, 5 minutes from metro. Really good breakfast. Friendly receptionists. Last time they made us free upgrade from Standard till Studio room. Thank you, guys! The only thing that I'd recommend to improve is room cleaning. Sometimes, even after our room was cleaned, we still had lumps of dust.
Very nice breakfast with a big variety of food, the personell was really kind and helpful, the room was very clean and the location of the hotel was about 15 minutes walk from the center The food served in the hotel's restaurant didn't meet our expectations and was not as described in the menu
Nice hotel, new, clear and quite. Good location.
The best attitude that I strechal in hotels.
Everything was priety nice, very rich breakfast
Everything was fine Breakfast too expensive.
high transportation service
The hotel and the staff was very pleasant and nice!!Very attentive and punctual! No
Pleasant people at the reception. Quite convenient location -right nearby Usupov palace not far from centre. Quiet rooms with comfortable matress. Clean. Perfect view from restorant at atrium(where the breakfast is served). Pool. No
Centrally located. Never again... Internet connection very complicated, almost possible only from Hotel's business center. Airconditioning on in a freezing room with outside temperatures of 15o C.
The room was great, the bed is very comfortable. The view at the restaurant on the top of the building is so unique and amazing. Location is good as well... St.Isaac Cathedral is 5-7 min. walk as well as Mariinsky theatre.
Good and correct English speaking staff. All the facilities are there. The souvenir shop is excellent. 15 minutes to Mariinsky theatre. Have to walk to city centre 5 - 20 minutes. 20 min to Hermitage and to the water front. 20 min to Nevsky Prospect. But did not bother us. The taxi fare to Airport is double the regular price. The breakfast extra charge is way un proprtional. Had a better breakfast outside for 1/4 price
The food in the evening was not good at all. They charge extra for using the swimming pool at certain hours. Extra charge for internet.
The hotel staff were very attentive, punctual, nice, pleasant!!!! No
Very nice reception area. Good for business travel, located very close to the main transportation artery of teh city - interconnection of 3 tube lines makes it easy to go anyway very thin walls, I could hear my neighbour using hairdrier every morning as well as hotel event that was held 2 floors above me
The staff is very kind and helpful The bed is comfortable Good breakfast The bathroom is a little bit small
Good location for the Nevsky, Moscow railway station, the underground, easy access to the airport. The special offer gave good value. Staff friendly and trying to be helpful. Rooms quite comfortable, good quality breakfast. No business facilities and no gym; reception and bar staff, although helpful, make many mistakes; rooms either too warm or too cold; noisy local parties in the restaurant. Would recommend, but only if good promotion rates available.
I would rate staff 10 stars if I could! Extremely nice, professional and polite, helping and considerate, ready to accommodate any request.
ample and delicious breakfast buffet, extremely helpful staff, free wi-fi internet, nice location close to Nevsky prospect and tube (quite a long walk to the Hermitage though) Be aware that the hotel actually has a few rooms without windows (or rather they have windows looking onto the lobby, so no natural light and curtains have to remain shut). We were unlucky enough to get such a room upon arrival, but complained - the room in addition had no hot water and a broken air-con, which made it freezing and the carpet was beyond filthy. We were ready to cancel our reservation and leave, but the hotel staff were extremely helpful and apologetic and put us into a different room, which was perfect and had a nice view into the courtyard. Would recommend this hotel, despite the intital hick-ups.
Very enthusiastic front desk and concierge - we couldn't have asked for a better experience on our first visit to St Petersburg!
Fri adgang til fitness Miorgenmad inkluderet i prisen
Hotellet ligger godt cenralt placeret,gåafstand til de fleste turistatraktioner .Det er nyrenoveret og værelset var rent og pænt . Jeg kunne godt finde på at bo her igen . næ
The hotel is very comfortable The price for the breakfest was absolutely and ridiculously expensive. Out of any proportion with any other top rate hotel.
The breakfast is great The room was small
To hot in rooms. Not good aircondition.
room design was nice. you can not open the window - air con not efficient.
Position..real in the centre..perfect to visit the town.
Good location. Good service. Expensive.
I liked the location. The staff were friendly. Free wifi is a bonus. The gym was not great and the hall ways tot he get to the room too dark.
A very good localization- Perfect The breakfast is very expensive. Do not take it there
Work of staff - they were really respective, carefull, trying to help breakfast in room - poorly served, oversaulted, wrong hot drinks
Extremely helpful staff, both in arranging visa inviation and during our stay. Good breakfast and very comfortable room in a new hotel. Terrific location near Nevsky Prospect but protected from that road's traffic noise. Convenient for the metro.
Room, restaurant (breakfast+dinner), staff Parking is not sheduled
Proximity to Nevsky avenue .Very good and rich ( Novotel style )breakfast .Cosy cafeteria with good choice of deserts , comfortable sofas and lighting. ATM 24 hours. Polite and well-looking staff . We got smaller room without sofa ( just double bed ) in building 2 .Carpeting was somewhat ( heavily ) spotted . This summer we had a couple of nights in Novotel Edinburg . Same hotel chain and hotel age - but adding some fragrance to air fresheners makes you feel staying in valuable place. You know this feel ...
Good location! Hotel needs for renovation, rooms are a bit old-fashioned! Not value for this money!
the hotels is simply ok, nothing special i do not like smell in then room and internet was niot working in spite that it was advertised, you can have internet only at the lobby, restaurant
Good location in the center, large room, free of charge tea and coffee in the room, friendly staff, free wi-fi. Breakfast is not included in Junior Suite rate, it's really strange. Carpet near the sofa was not really clean. In the toilet there is no sink, it's necessary to go to the bathroom that is situated in the other end of the room so as to wash hands.
good breakfast, decoraton and service - standard of Novotel same as other cities I stayed. location fairly good. No some amenities in room - shower cap. Bed too tiny for 2 persons.
Good location near the city center. The staff was mostly friendly. The room was clean and everything in it worked fine. Bed was comfortable and there were plenty of pillows available. The double bed was just two beds pushed together. The gym was under renovation and no information was given about that beforehand.
You actually offered better rooms than we had booked. The staff was friendly and tolerant with children. The hotel was at walking distance for the main sights.
Excellent, professional staff. Very courteous and helpful wit requests. breakfast buffet was splendid and with plenty of choices. The made-to-order omelettes were delicious! The room was clean and comfortable. This hotel is located to many excellent attractions and is a very good choice for exploring the beautiful city of St. Petersburg. Highly recommended!
Spacious room (for St.Petersburg), soft comfortable beds, LCD TV with numerous channels, wifi internet is quite fast, complementary drinks for guests central conditioning that can't actually provide comfort temperuture during sleep (rather hot) and window won't open (no handle). Too hot blankets for current weather.
I liked our bed) nothinghttp://www.booking.com/review/a93af21870730bb7.en.html?label=review_im;aid=304142
Clean, very good room, good service
Stayed for 4 nights. Very comfortable rooms, modern and clean, beds were very good. Friendly staff with good english. No problems. Helpful with visa support. Good location. Not in the centre where it's touristic and busy, but in a quiet location and easy to walk to the centre. Right by the river. Only used the hotel for sleeping, never ate breakfast there or anything so can't comment. Didn't particularly like that the double bed, was two twins pushed together, the gap in the middle was annoying. One morning there was no hot water for showers, but this was fixed by the afternoon. No idea if this is a recurring problem. Rest of the time it was fine.
Absolutely fantastic, lovely hotel, helpful staff, clean, cosy rooms and good location next to the river. Don't worry about getting around, the concierge can order you city taxis which are very reasonable and the hotel is within walking distance to the fortress, Hermitage and centre.
Third time we have stayed here, enjoy it every time we stay here. good value for money. Friendly helpful staff. good location close to great shopping and near to tourist attractions.
We lived in a very quiet room with a good view of Vasilie Island. The hotel is close to the Winnter Palace and the Metro. The beds are not comfortable. They are too soft.
Lack of toiletries
1) Personnel - communication at the receiption desk. 2) Absence of the hygiene kit in the room. 3) Room key could stop working anytime. 4) Receptionist (there was only one like that) lacking the information about hotel services.
The facilities was great, the staff was mostly friendly, the concierge were not knowledgeable, and or adept enough to know that when you give someone names of banks on a piece of paper, it would also be nice to give them directions to these locations. The Spa facility were excellent..breakfast buffet ok, but never ever changed..same menu everyday.. This hotel charges for internet service, but in a rather deceptive kind of way, you pay 600RUB for 1 day internet use, but they fail to point out that you get a total of 250mb to go with it...so if you happen to download anything of any size, your 250mb is gone in 60 minutes...after 4 such occurrence, I decided that it was more cost effective to purchase a wireless card...600RUB can purchase internet for a month...Their room service policy/practices leaves a lot to be desired, you order hot water for medicine, and they charge you 130RUB for hot water, then another charge of 130RUB to deliver it to your room...a hotel this size should have coffee/tea maker in every room...you expected more for 84000RUB...this hotel is way off the beaten path
Still it is "huge" hotel you can get your own privacy as well. Quiet rooms Sortiment of toiletries very limited, no minibar, rather poor breakfast. They did not find my Booking.com reservation.
To air condition & to fagito the personal should learn english
Stop and read this! I travel all the time, and with my experience I learned to identify hotels from one star to 5 star hotels. This particular hotel is not a 4 star hotel. A 3 star hotel would have a shower gel, small soap, fan for your hair. And when you get a delux room you may also get rob, and flippers. At this hotel you get none of the things I described. And if you make a request to bring it you to your room, then they charge you a fee. I asked for a Bay view room. I got a side view room, looking over the roof of Aqua park. Location of this Hotel very far from the city, and if you use a Taxi, they charge you arm-and-a- leg. This Hotel is huge, and No-one to take your luggage. I would not recommend this Hotel. 2 star at best.
Nice view on the Bay Hairdryer upon special request in lobby
Rooms have been fully renovated and became modern and updated since our last visit a few years ago. You can feel western style management of the hotel. We booked golf view but got side room - so it was not worse it to pay extra for such view at all. No mini bar / fridge in the room. Nothing except of handgel and showergel in the bathroom - not even a hairdryer. One of the days TV didn't work (they told us it was some maintenance)
there were a good spa and wellness gym and tasty breakfast) , room comfort, poor infrastructure at the hotel, high price for poor service, location (((
aquapark very good and it is exciting for children minibus number 248 transfer between hotel and nearest metro station(primorskaya) and bus number 7 transfer between hotel and city center (nevsky prospekt street )
One of the best hotels in S.Petersburg. The staff was very friendly. The room reflects the 5* comfort and was equipped accordingly.
The walk to subway (metro) is 10 min. The staff was very courteous. Breakfast was excellent. I did not try to use spa/swimming pool. Location for me was very convenient, but for tourism may be a bit far from the main sights.
Idea business base with prices that werefair by Russian standards
all was ok, but the problem they do not have a bell man, I mean theoretically they have, but in reality nobody helps you with the lugagges.
Front staff is friendly for concidering in Russia.
the breakfast is very good and the Service of cleanliness are excellent. the fitness gym are something you do not see generally in hotel this gym is Equipped properly and excellent. no
Nice room, nice staff Billiard and swimming pool closed everytime you need them. And we chose the hotel cause my son likes swimming. Three star breakfast.
The breakfast Hot water is brown! No air conditioner.
breakfast, restaurant small room and bathroom
Everything is ok!
Rather nice Sky bar on the 17th floor. There is some smell on the first floor and red carpets.
Good value for money hotel. Breakfast buffet has enough choice and flexible hours. It was very busy, as there are always busses passing through as well.
Breakfast Not clean water
On arrival we were upgraded to an apartment room with a huge bedroom! That was really nice, breakfast is really good, the choice is very wide, although the variety of food could be more different everyday, but still this hotel a good value for money. Hotel is situated not close to the metro station, nearest is about 10 min walk. It was my 4th time staying in Azimut and i will go there again, because its the cheapest good accomodation in the city with good breakfast and friendly staff. If you have more money, kindly advise you to book Business room, Comfort room is more simple and furniture is different. Bathrooms must be upgraded.
Good rooms, good location, nice restrant I thing bath is to old - from soviet union time
Availability of WIFI Inadequate lighting in the room and non availability of fridge.
Nothing Comfort rooms are not in the main new building but in the old one (4story offices building, very old, scuffed, maximum no stars at all). Awful spring bed. Yellow water in the bathroom. No WiFi at all. The worst I've ever seen...
The bed and spa The location!
My family stayed there for one week. We really enjoyed our stay. The hotel is conveniently located close to the Metro, just two stops from the Nevksy Prospect. You can get to Nevskly Prospect in 15-20 minutes by metro or in about 45 minutes by walking. The hotel staff was very helpful and they talked good english. The room was very clean and spacious. Compared to other hotels in St Petersburg, this was reasonably priced. The free wireless access was very convenient. Overall, we really enjoyed our stay. The breakfast was quite expensive, so we ended up not getting it.
Wireless internet included in price. Good breakfast. Good air conditioning of the room. Good bed. They have to include price of the breakfast in the price. Lack of TV programs.
I liked the design of the restaurant, especially the fireplace. The food was excellent. The staff was very attentive and friendly. The only small minus, not all menu dishes were available.
The dining facilities were convenient and well presented with pleasant and helpful staff. Ambience good. The sink in the bathroom did not drain well so it was hard to get any hot water to shave.
My room (on the 7th floor) was quiet, had an opening window and was not too hot. The bed was extremely comfortable and I slept very well. As my stay was during 'White Nights', the thick curtains were appreciated! Room fittings are tasteful and high quality. The spacious 'Provencal' style restaurant/bar area is relaxed and cosy - good selection of tasty dishes to suit all appetites and... No complaints!
Nice Finnsih quality Hotel
Nice hotel, not far from the city center. Probably too expensive without special offers. At least breakfast is 3-4 times expensive than in cafes 3 mins away. Rooms are neat and furniture is new. Ask for a room on the highest floor to enjoy the beautiful view - Sokos appeared to be one of the highest buildings in the area
superb interior and comfort nothing I suppose
I liked everything but the price. breakfast was too expensive.
They let us early check-in, room is spacious & clean. Bit far from city center (Nevsky prospect) if you are walking.
To be frank .... nothing! I will never visit it again Nothing comparable with Marriot chain. Unhelpfull and very laid back staff; Non-existent concierge (did not even have a map of the city to give us), very limited menu (no menu for children), no entertainment. Definitely ... not value for money paid! I also believe the management is not up to the Marriot required standards
location and international service
Everything was fine Breakfast was very poor
cleanliness of the room
The staff is very friendly and speaks very well English. The rooms are very clean and comfortable. Trams and buses have stops close to the hotel. The rooms are a bit noisy. I was bothered by the neighbours noise which lasted until 4 am despite warnings by the hotel staff. However they did provide me with another room the next day.
As always, good level from Marriott Hotels.Big rooms,excellent facilities,a very pleasant atmosphere in the restaurant. There no shuttle-bus to the centre, or to the nearest underground station.