The hotel staff were very attentive, punctual, nice, pleasant!!!! No
Everything was fine Breakfast too expensive.
Good and correct English speaking staff. All the facilities are there. The souvenir shop is excellent. 15 minutes to Mariinsky theatre. Have to walk to city centre 5 - 20 minutes. 20 min to Hermitage and to the water front. 20 min to Nevsky Prospect. But did not bother us. The taxi fare to Airport is double the regular price. The breakfast extra charge is way un proprtional. Had a better breakfast outside for 1/4 price
The room was great, the bed is very comfortable. The view at the restaurant on the top of the building is so unique and amazing. Location is good as well... St.Isaac Cathedral is 5-7 min. walk as well as Mariinsky theatre.
The hotel and the staff was very pleasant and nice!!Very attentive and punctual! No
Pleasant people at the reception. Quite convenient location -right nearby Usupov palace not far from centre. Quiet rooms with comfortable matress. Clean. Perfect view from restorant at atrium(where the breakfast is served). Pool. No
high transportation service
Very nice reception area. Good for business travel, located very close to the main transportation artery of teh city - interconnection of 3 tube lines makes it easy to go anyway very thin walls, I could hear my neighbour using hairdrier every morning as well as hotel event that was held 2 floors above me
Centrally located. Never again... Internet connection very complicated, almost possible only from Hotel's business center. Airconditioning on in a freezing room with outside temperatures of 15o C.
The food in the evening was not good at all. They charge extra for using the swimming pool at certain hours. Extra charge for internet.
Fri adgang til fitness Miorgenmad inkluderet i prisen
Hotellet ligger godt cenralt placeret,gåafstand til de fleste turistatraktioner .Det er nyrenoveret og værelset var rent og pænt . Jeg kunne godt finde på at bo her igen . næ
breakfast, restaurant small room and bathroom
Everything is ok!
Good value for money hotel. Breakfast buffet has enough choice and flexible hours. It was very busy, as there are always busses passing through as well.
Good rooms, good location, nice restrant I thing bath is to old - from soviet union time
On arrival we were upgraded to an apartment room with a huge bedroom! That was really nice, breakfast is really good, the choice is very wide, although the variety of food could be more different everyday, but still this hotel a good value for money. Hotel is situated not close to the metro station, nearest is about 10 min walk. It was my 4th time staying in Azimut and i will go there again, because its the cheapest good accomodation in the city with good breakfast and friendly staff. If you have more money, kindly advise you to book Business room, Comfort room is more simple and furniture is different. Bathrooms must be upgraded.
Availability of WIFI Inadequate lighting in the room and non availability of fridge.
The breakfast Hot water is brown! No air conditioner.
Nothing Comfort rooms are not in the main new building but in the old one (4story offices building, very old, scuffed, maximum no stars at all). Awful spring bed. Yellow water in the bathroom. No WiFi at all. The worst I've ever seen...
Breakfast Not clean water
Rather nice Sky bar on the 17th floor. There is some smell on the first floor and red carpets.
The bed and spa The location!
The dining facilities were convenient and well presented with pleasant and helpful staff. Ambience good. The sink in the bathroom did not drain well so it was hard to get any hot water to shave.
My room (on the 7th floor) was quiet, had an opening window and was not too hot. The bed was extremely comfortable and I slept very well. As my stay was during 'White Nights', the thick curtains were appreciated! Room fittings are tasteful and high quality. The spacious 'Provencal' style restaurant/bar area is relaxed and cosy - good selection of tasty dishes to suit all appetites and... No complaints!
My family stayed there for one week. We really enjoyed our stay. The hotel is conveniently located close to the Metro, just two stops from the Nevksy Prospect. You can get to Nevskly Prospect in 15-20 minutes by metro or in about 45 minutes by walking. The hotel staff was very helpful and they talked good english. The room was very clean and spacious. Compared to other hotels in St Petersburg, this was reasonably priced. The free wireless access was very convenient. Overall, we really enjoyed our stay. The breakfast was quite expensive, so we ended up not getting it.
Nice hotel, not far from the city center. Probably too expensive without special offers. At least breakfast is 3-4 times expensive than in cafes 3 mins away. Rooms are neat and furniture is new. Ask for a room on the highest floor to enjoy the beautiful view - Sokos appeared to be one of the highest buildings in the area
I liked the design of the restaurant, especially the fireplace. The food was excellent. The staff was very attentive and friendly. The only small minus, not all menu dishes were available.
Wireless internet included in price. Good breakfast. Good air conditioning of the room. Good bed. They have to include price of the breakfast in the price. Lack of TV programs.
I liked everything but the price. breakfast was too expensive.
Nice Finnsih quality Hotel
superb interior and comfort nothing I suppose
Extremely friendly staff and very helpfull. Great location. Great deal with free WiFi available in each room. Great idea with 24h tea/coffee service.
great staff, comfy clean rooms,good breakfast, wonderful location street noise
Helpful staff with reasonable english; helped with the over 'security- minded' Russian visa system (this could be promoted for all your hotels that can help**); the position of the hotel is one it's strongest assets; the hotel is clean but during the refurbishment, mostly outside, initial impressions are of a builders' yard. Inside it is perfectly adequte as a base for a city break rooms were smallish but ok -see above; breakfasts adequate without being particularly imaginative; we couldnt get any non russian channels and even one or two english ones- eg CNN news or better still Sky news and eurosport might be a bonus (would need mentioning in the sales pitch if this improved)
The location is excellent and the staff was helpful.
It is a nice hotel at an excellent location.
location is perfect, room is small but nice
The good english speaking staff, it is in the middle of the city centre, and the rooms are clean. its a bit noise on the alleyways, coffee is not so good.
Adequate room size and furnishings for a 3 star hotel; the location is excellent, and the friendliness and helpfulness of the staff as well as their command of English are outstanding! Thin walls.
The staff was very professional; the lady checking us in could work on a five star hotel. Location was excellent and the room was small but had everything we needed.
I had pleasure time, very close to center. Value for money. Staff friendly , helpfull.
Herzen House is located very close to the major museums and Nevsky Prospekt. It's centrally located and very affordable through Booking! Showers in both rooms had problems, whether it was clogged up drain or broken shower appliance.
Small, pleasant, extremely nice staff, modern bathroom, ideal location for visiting St. P. The breakfast was so-so; scrambled eggs cut in squares with what looked like hot dogs; possibly instant coffee; limited fruit choice. Best part--granola with yoghurt. The building was being painted, so my room had a strange smell, combo of plaster & paint.
Friendly and helpful staff that speak excellent English, something that is not common in Russia at the cheaper end of the market. This hotel was outstanding for the money and I will be using it again.
Great little hotel in the heart of St Petersburg. The location was excellent, short walk to Hermitage, Nevsky Prospect, the Neva River, etc. The room had everything we needed: comfortable bed, air conditioning, TV, in-room safe, private bathroom. Very simple, no frills hotel. Simple complimentary breakfast but, very enjoyable. Rooms were quite small but, not a big deal. Thin walls.
Good location. Friendly staff.
fantastic location and very clean room....staff were mostly friendly, Irina was very good. currently in rennovations...did not receive a warning about this, however fine if you are staying weekends, they only work during the week.
Staff were incredibly friendly and accomodating and helpful in every respect.
Location and friendliness of the staff. Room was really large. We loved it. All the employees that we came in contact with, were very accomodating!!
The hotel is located in a quite area, with a strategic position: we never used pubblic transport, we always moved on foot. The room was large and comfortable, and the staff was friendly and helpfull.
The fact that the staff were friendly and helpful and the location was perfect.
All the staff were extremely courteous, friendly and helpful throughout our stay. They made it a very memorable experience. The location of the hotel is superb and I would stay there again. No. It was rather unfortunate that renovation work was in progress on the outside but this did not cause any real problems for us. I am sure the building will look splendid when the work is complete and the covering removed.
I rarely repeat a restaurant during a vacation trip . The Alain Ducasse resturant housed in this electic ,hip hotel is truly fantastic... decor is spif, breads fantastic, great drinks list... food : nearly as good as the Duchasse in the Dorchester in London, one of the world's great restaurants. The GM of this resturant was recently promoted to hotel GM; if i had a trip to Russia ; i'd visit this hotel just to see him in action .
Comfortable room, good service, restaurant at reasonable prices, staff effort to please, very quiet, excellent location
Ease of access, parking, quiet location, freindly staff, good breakfast and felt safe. Lovely big rooms and excellent shower!! Evening meal in resturant was a little disappointing, had some very tough meat!!
Very romantic and comfortable hotel, good restaurant, very close location to all city historic places. We liked everything and will stay here again when visiting SPB in future.
Great location with easy walking to most of the tourist sites. Very safe neighbourhood, even late at night. Staff are very friendly and helpful. Would have been nice to have breakfast included in the rate, even if only a small continental breakfast.
Great location, short walk to all major attractions. Many excellent, mid-price, restaurants within 2 blocks. Ahtpekot particularly good. They advertise having a swimming pool. That is true, but not in the American sense. They want you to rent the pool/sauna for your private use at $45 an hour.
entire staff was very helpful the cost of breakfast , $15, is expensive and not justified
clean and comfortable room. Hotel is situated in the centre but it's very quiet because it's in a court yard. Perfect location near Nevsky prospect and close to Hermitage.
Location is very central to Saint Petersburg, all around appearance is pleasant, nice bar and restaurant. Breakfast is not included in room rates, Internet is charged extra and is expensive. For the price of the room you would expect a bit more
Excellent location. The staff is not well-trained. The room does not worth such a huge price. Internet is very expensive. The interior looks cheap. There were no bathrobes (5* hotel).
The staff is very friendly and always there to help. The hotel is very clean and comfortable. The room is large and the bathroom quite nice with good soap products. The location is quite good.
Everything was great. Nothing.
It's the 4 Seasons)) This is an odd criticism I know, but Russia can be cold and sometimes it's nice to stay in and watch a movie. I had never heard of the movies available for rent (they all looked pretty bad) so I looked them up. The reviews of most were like 'basically unwatchable' and not one of them was a movie that anyone would actually want to watch. They were all made in English, which I also thought was unusual.
The kindness of the staff. Location and rooms. Too expensive breakfast.
breakfast is not include to room rate
Friendly staff, comfortable room Location - taxi is the only way to get our, breakfast, wi-fi doesn't really work anywhere in the hotel
Clean, new, comfortable room and shower.
Large but nice hotel in a quite place not far from city center, good for city travelers, friendly staff, beer restaurant with football translations near lobby, nice quite rooms with internet, tea/coffe set, iron etc. Breakfast is too expensive even for 4-star hotel
Excellent location right in the centre of the city. Excellent value for money during the low season (high season prices a way to high for such establishment). Spacious newly furbished rooms. Decent breakfast. Hotel rooms are located on the second floor of a former apartment block. Noise and dust of the continuous construction/renovation work on 2 out of 4 floors make us leave the hotel early in the morning and return late in the evening. Entrance (a metal door facing the street) and a scruffy staircase are not really attractive, however security isn’t a problem. Daily cleaning is rather superficial and things get done properly only if asked at the reception. Absence of any non-russian TV channels.
Wow! What a great location for exploring the historic part of the city. The design and layout of the rooms was perfectly suited for a group of friends - two closets, lots of storage, and very comfortable beds that can be separated. There was also the bonus of a sitting area with sofa. . The air-conditioning was a welcome surprise in this unusually hot summer as was the bug screen on the window - this is not standard in many St.Petersburg hotels. The bathroom was also well designed - lots of storage and hooks, and a hair dryer as well. The staff were very friendly and kind, offering information on taxis, local buses, etc. I'd definitely stay here again. No, but you might consider having a table with local information such as maps, "In You Pocket" guides, etc..
Continental breakfast because nothing was on the table every thing All service is minimal
that's a comfy hotel with a wonderful location for walks around the city centre. it's smartly furnitured and has the Internet connection. however in high season seems to be overpriced as breakfast is rather poor.
wifi It remind me USSR a little. First when I made pre-call to the hotel before booking asking if there were air-conditioning system in the room they told me, yes, off course. But when I came into the room after I paid I realized there was only ventilator ))). Thanks God, I needed to be there only one day, otherwise I had to find some other location. Second thing was in the restaurant in the menu only few dishes were available to be served others were out of order ))) The whole atmosphere is more or less ok, but smells USSR a lot!!!!! I don't recomend it!!!
Place of the Hotel is perfect for city walking. Rooms are large and very comfortable. Breakfast is delicous. Staff are pleasant. No sattellite channel on TV, only Russian channels. Far from U/G metro.
next to Ermitage and Nevsky P: every touristic places within a 10 mn walk never answered to the mails I sent them to get confirmation of the booking