The reception was very helpful. It was located in a quiet location. Its restaurant was good. The location was not very convenient. It took me 10 to 15 min to a metro station.
Thanks for changing towels every day, for a warm room, substantial breakfast. Neighbours could be well heard
this hotel is good inexpensive and clean . the only thing is the geogrphical situation as we had a car it was difficult to take this bridge always and to reach the hotel when the bridges are undone
Good price, comfortable rooms.
The most excellent was breakfast. It's menu offers a wide array of simple but tasty choices. The clrerk was unable to recommend us more than one place to have a cup of coffee
Breakfast included in price. Clean shower room and toilet. Nice and friendly hotel staff. Cheap coffee in the bar. Smell of smoke was everywhere in the corridor and in the room, because smoking is allowed in the room. Thin walls between the rooms, so could hear what a guy from the neighbor room says on the phone.
Stuff most of all
Breakfast quality was one of the points that I checked from previous travelers' St.Petersburg hotel reviews. Nautilus was one of the best, and it proved. Better to put some olives could be a good idea. Other than that, there was no noise at all, street or what-so-ever. At night time, one may rest easily. The hotel is located at a decent, middle class neighborhood. There is a market in 200m away. You can easily access to city center by metro. Personnel was very friendly. There is always somebody at the lobby to take care of security (never needed though). There is a small conference or training room to be used. I advise to use hotel's transfer service from/to airport. Ladies at the reception can fairly speak English, which is a plus. As the rest of Russia, you can hardly communicate with somebody in English.
Good breakfast. Parking front of hotel. Silent. Good value for its money. Bathroom was not so clean.
Hotel staff, meal
Location, we travelled by car, but if not, it would be a problem - the nearest metro is in 20 minutes walk. Bathroom could be a bit cleaner.
Children policy. No "Do not Disturb" signs
I liked that did not disturb Bureaucracy with paid parking
Clean, comfort and spacious room (junior suite), nice breakfast and lunch, good value for money. Pretty far from the city center. There are no places for non-smokers in the lobby as well as in the restaurant. Hot water comes out after a few minutes waiting (12th floor).
Surprising was that food presentation and quality was very good in restoran Reception professionality (check-in too long, knowledge about registration procedures of deskpersonell is below standard) is in very poor level and in fact corresponding to other visiter's comments in website. Sauna was not in order. About request for 45 min. of longer stay in the room, reception "offered" to pay half of daily room rate.
The room was very tidy and the beds slept very well. The shower was also very relaxing. the staff at the restaurant was not able to explain the components of the breakfast in English. The should be able to do this or make a short menu in English
The staff were excellent - from the moment we arrived at the airport we were treated as though we were important and valued guests. guests should be aware that staff do not speak english or only limited english - however they did not let this get in the way of excellent service.
I do not recommend it if you want not expensive room. Room was not clean, the staff was too indifferent, breakfast was too small.
The hotel and rooms' cleanliness, comfortable and beautiful surroundings, obliging staff. There's no vegetarian meal in the restaurant, poor breakfast, very terrible coffee.
Hotel staff is very unfriendly. They asked me to wait until my room being checked, suggesting I have stolen something.
The size of double room and absence of window in some
We were surprised by the hotel room! It was huge and well furnitured. Reasonavle price incl breakfast. It smelled bed in the bathroom. There was no lift. We had to carry our lugguage up to the 4th floor.
good>> price, kindness, slippers, wide rooms bad>> no elevateor, floor-not clean, weak door and noise, breakfast,far from the center,water
I liked the bed and the staff that cleans the rooms. Chinese staff does not speak English at all, the Russians are more polite. No English knowledge.