St. Moritz hoteller

Fordele: Friendly and helpful staff. The receptionist Laura was especially kind and thoughful. Quiet and ideal location for enjoying the great mountain view in front of the room. We also loved the hiking trails behind the hotel. Free shuttle service to the train station was a plus. Dinner was very good too.

Ulemper: Nothing

Fordele: Spacious rooms, great location

Fordele: Location of the Hotel. The Family Room Set up and Play area for the kids. Staff were very helpful and gave us great tips for where to go The Buss/Cable car pass that we got for free and the fact that the hotel had a free shuttle to the train station

Ulemper: You have to make be careful with the room selection as the hotel has 6 buildings. Each has its own theme. The family room we booked by mistake was in an older building that had the bathroom outside (private though). We were very lucky that we found this out a day before arrival - our fault as we hadn't paid attention- and when i asked the hotel for changing it, they upgraded us to family room the family style building which has all family suits. It was new, fresh and right infront of the play area.

Fordele: good food for dinner. good view from the room. spacious. free shuttle bus from/to the train station. extra miles services cos our train was delayed for 2 hours due to snow covered the track yet the driver wait for us (after working hours).

Fordele: The staff were brilliant and getting the gondola park pass was amazing.

Fordele: The place was a winter wonderland! The room was sperb!

Ulemper: No kettle provided in the room

Fordele: Amazing place. Great amenities. Lots to do around. Polite staff. Picture perfect setting. Wished had spent more time at the property. Will love to come back again.

Ulemper: Cant think of something like that.

Fordele: Loved the family rooms with balcony and the view of Alps and the garden outside, very stylish and comfortable. Perfect for family bonding.

Ulemper: Location was bit inaccessible so had to take cabs and spend around 20euro per trip but was worth it

Fordele: It is a luxury hotel by all means. The hotel is in excellent condition. Very good, friendly and even personal service. Excellent breakfast. The concierge service is very helpful and friendly.

Ulemper: The staff tries to be always at your service. Some times like in breakfast the staff is a bit "too close" to you.

Fordele: Best hotel I’ve been in many years

Fordele: Old world charm in a truly grand hotel. Staff always there to help in any way. Will go back rooms huge and updated

Ulemper: Nil

Fordele: Excellent breakfast choices and service. Overall atmosphere and location, if you want calm and relaxing atmosphere.

Ulemper: Food served in the lobby restaurant, don;t remember the name could be better. Ordered club sandwich was bit surpised as the toast was literally black ( burned). Did not complain, which i should have anyhow, but now i did. As you don't expect this quality. Even the wagyu burger was served with hardly any dressing ...

Fordele: Beautiful historic resort with its own ski be lift.

Ulemper: Very pricey and very formal.

Fordele: I liked the amiability of the staff

Fordele: Location was fair

Ulemper: hotel quality and service did not match the price

Fordele: Personalized bedroom, with details and snacks. People from Rental ski and ski Store very helpful and professional. Restaurant crew very nice and polite. The lift to the resort is right over! They guy from hotel lift was hilarius. Joking with everyone so much fun

Ulemper: They made me wait long time to pick me up at train station, send me a old trolley and then they charged me for the ride! I would preffer take a taxi for my own (i paid and do not wait) Concierge looks very stresfull and do not give proper information. Maybe i stayed ina a very busy weekend, but when you choose these type of hotels you expect more! Bedroom too small.

Fordele: Without doubt the best hotel I have ever stayed in. The breakfast is a breakfast to be enjoyed - I have stayed in many hotels all over the world and this is without doubt the best breakfast I have ever had! The facilities and staff are excellent, and in particular the staff are very helpful and friendly. There are no extra charges for lift passes, bikes (electric & normal), tennis courts etc. This is the second time I have stayed at this hotel and I will hopefully return again - this hotel sets the benchmark that other hotels need to strive to achieve. Excellent.

Ulemper: Leaving - I wanted to stay longer:)

Fordele: Beautiful, traditional luxury hotel in outstanding location and with very professional staff.

Ulemper: All was good and luxury has its price ;-)

Fordele: Friendly staff and the shuttle bus service was excellent.

Ulemper: The hotel is around a 10 minute drive from the centre of town and realistically you couldn’t walk there. However, we knew this when we booked so we’re happy with this

Fordele: The views are amazing. Fantastic cheese Fondue at their restaurant.

Fordele: Amazingly friendly and helpful staff!!! Their support around the engadiner skimarathon is just awesome

Ulemper: The hotel is obviously far from the nearest train station, but the shuttle service is great. Just call the hotel

Fordele: the bed and the pillow were comfortable. the SPA compensated for the room's condition. The SPA is pretty new and has awesome features.

Ulemper: the room, especially the bathroom were pretty outdated and given there was no balcony it felt a bit claustrophobic.

Fordele: Breakfast was OK. Adequate

Ulemper: The room was a too warm

Fordele: Location

Ulemper: No fan or ac in the room

Fordele: Our room upgrade on arrival was a pleasant surprise and the view from the room window was stunning! The room itself was large, very clean and well furnished. The bed was also comfy. This hotel was reasonably priced considering that it has a very well equipped wellness centre, which we used and a good restaurant which served fabulous food. The staff were very friendly and helpful, nothing was too much trouble. We thoroughly enjoyed our 1 night stay! This should be a four star rated hotel - a great place to stay.

Fordele: Location . It is not in the noisy center but in a very nice, quiet surronding.

Fordele: Very polite and helpful staff. They could give us thorough infos about the area and some great advise of where to go and what to do according our interests!

Ulemper: I would recommend an extension regarding the hours the shuttle bus is available...

Fordele: We loved everything about this hotel. The staff were so friendly. The spa was excellent Peaceful !! Love the hikes and view Their transportation was great and they even fetched us from the station when we arrive and took us back to the station when we left. We will definitely go back to this hotel.

Ulemper: Nothing

Fordele: Dejligt personale, hjalp med mange detaljer på vores ophold

Fordele: Residential-style hotel in the centre of mid town. Friendly front desk and free afternoon snacks, airy breakfast room and a good value single room with wonderful lake views

Ulemper: I wish I’d realised it was so uphill from the Lake and station and that the entrance was on the upper level!

Fordele: Loved the personalized and exceptional service

Ulemper: Loved everything

Fordele: location is ok, have free shuttle pickup from train station, otherwise it is hard to take luggages up to the hill to the hotel. breakfast is excellent and the environment in the lounge is good.

Fordele: The views are like heaven on Earth. The stag are very friendly and accommodating to your needs or questions about the area or other area of Switzerland. The daily breakfast is quite good. The beds are comfortable. The stores in the area are expensive but you are in St. Moritz! There is plenty of atmosphere and areas to hike or ski i(n winter). You can expect a wonderful time at Hotel Eden!

Ulemper: The beds were a bit small.

Fordele: The hotel is very unique. It has two common areas on the first floor with beautiful furnishings. 24 hr. coffee and tea. The breakfast area was equally decorated and the staff was very attentive. The location was perfect. If your driving the parking is right outside the door.

Ulemper: The only thing that we thought could be better was the bath. Very small and no counter. But it was clean and orderly.

Fordele: Afternoon tea and cake, all day tea and good coffee in lounge. A wonderful breakfast buffet, good variety very fresh fruits and cereals etc as well as cooked and cold meats which we don’t eat. Beautiful breakfast room and lovely to have quality tableware and real napkins instead of paper as is often the case. Very helpful and pleasant staff. Beautiful decor, whole hotel was first class

Ulemper: Nothing

Fordele: Lovely staff, friendly, hospitable welcome. Loved the interior of the hotel.

Fordele: I liked the welcome. At check in I was made to feel so welcome. And it was very clean and fresh. The breakfast in the morning was excellent. It wasn’t a full hot buffet but i would say between a full buffet breakfast and Continental. I want to say for the price this hotel exceeded my expectation and I would recommend it to anyone.

Ulemper: There was nothing that I did not like

Fordele: Centrally located

Ulemper: Main entry closing at 8:00 pm

Fordele: Nicely designed hotel, smart and convenient design of the rooms (apparently, the smallest rooms are not too spacious, but if you can afford staying in the larger room, it pays you back). the staff is friendly and helpful and tries to make your stay perfect. tasty breakfasts, inventive cuisine in Hide&Seek (we missed visiting Ecco, since it was still the beginning of the season and it was closed).

Ulemper: there were two single beds instead of a double one in the room, we stayed, and two separate sets of mattresses and blankets. the rest was absolutely fine

Fordele: Great staff, breakfast amazing. Loved the open fireplace.

Ulemper: Beds could have been more comfortable. Very pricey.

Fordele: Nice property small rooms for the price good breakfast

Ulemper: Not a good value for money

Fordele: Very polite and helping staff Comfortable Very very clean Great restaurants Ski equipment storage Transfer shuttles to the lifts Great service everywhere

Ulemper: Outdoor pool?))

Fordele: Liked everything Excellent Reception Excellent hospitality

Ulemper: Liked everything

Fordele: Fantastisk morgenmadsbord, skønne restauranter, god stemning, supervenligt personale og fantastisk service i det hele taget!

Ulemper: Ville gerne have blevet et par dage til... ;o)

Fordele: Very good food , good location its a beautiful property

Ulemper: Room are old need to be renovate

Fordele: I have stayed 3 times at this hotel, every time I have the best time. Staff were very helpful and friendly. the rooms were clean. the service at lounge and restaurants was amazing. Will back soon for sure.

Ulemper: -

Fordele: The decor was very elegant and classic. We also loved the spa area. The breakfast spread was also excellent! But the best part was the free mountain passes that came with our stay because we could explore the surrounding areas with them and we really enjoyed the spectacular views. Thanks also to Konstantine who recommended Piz Nair to us at breakfast!

Ulemper: Nothing!

Fordele: - the location is somewhat off the Dorf, but since the hotel stay includes public transportation (which is excellent) this is hardly an issue- it rather guarantees a certain silence (that we did enjoy). It is still very close to the SignalBahn e.g. - the breakfast buffet is simply excellent! - staff is very very friendly!

Ulemper: - the check-in process seemed more cumbersome than in hotels of the next lower category. This may be due to an extra effort, for the extra star, for an extra customized welcome!? (we felt a bit like small children being taken by the hand, but other guests may totally appreciate that layer of special customer focus) - our Internet access did not work as advertised (room number + checkin name) during the entire stay, so for every device that we wanted to add we had to see the reception again for them to enter a voucher code as workaround. One morning the access wouldn't work at all- apparently due to a server outage (due to weather conditions!?)

Fordele: Wonderful Staff - over the top! Wonderful breakfast.

Fordele: We were surprised to be upgraded to a junior suite complete with kitchenette. Breakfast was generally excellent (other than mentioned below). Very helpful concierge and reception staff.

Ulemper: Ordered poached eggs for both myself and my wife at breakfast - only one arrived and it was cold! Wanted to make a cup of tea with milk in our kitchenette, but for black teas or milk we were told we had to order room service. We bought our own milk and tea. Despite having a cooktop, we could not use it as we were not allowed any pots or pans in the room. Rather made the kitchenette superfluous.

Fordele: Modern hotel, nice comfortable rooms & helpful stuff. SPA facilities were really good and i enjoyed my time there.

Ulemper: Nothing

Fordele: Helpful and welcoming staff. Breakfast was great, with a fantastic selection and for me the range of quality teas had me in a good mood each morning. Good location to swimming pool, lake, mountains, funicular and public transport.

Ulemper: Would be nice to have tea selection in room. But everything else was great.

Fordele: Cable cars and welness center were included Also breakfast and psrking included We received an upgrade so marvellous

Ulemper: Choice a la carte restaurant. Pretty pricey

Fordele: Amazing experience!!! Super friendly staff, spacious room (great for all ski / snowboard gears), clean, lovely bath and shower, rich and delicious breakfast. Great location as it is close to the bus station (to corvacha, St Moritz Bad and Celerina, ski rental shop, ski lift and beside incredible Ovevara Spa!!! The access to the Spa was our favourite benefit, we loved it :) Great after a day skiing. We also liked the fact the offered discounted ski passes. Thanks to the lovely staff that made our stay even better. We look forward to return next year.

Fordele: Amazing staff and restaurant, good breakfast, excellent coffee

Fordele: The hotel is located in Sankt Moritz Bad, which is about 25 minutes walk from the main village. Yet the area around the hotel is quite busy. The bus stop and the Signal gondola station are both a few minutes walk from the hotel. Cross county ski tracks start in front of the hotel. The breakfast is abundant, with several choices of eggs and pancakes which they cook on demand. Free access to the Ovavera spa is a real treat, we visited it every other day to recover after skiing. You can buy a ski pass at the reception for only 38CHF per day. The duration should be the same as your stay, but even if you do not plan to ski every day, that’s still a bargain compared to the price one has to pay at the ski lifts. A big supermarket is on the way to the main village, about 15 minutes walk. We had dinner at the hotel once, the food was good quality, but nothing to write home about. The staff is very helpful. Fresh fruit and Nespresso capsules were replenished every day. The bed is very comfortable, but the down duvets are too warm for me. We were given an upgrade for a bigger room at no charge

Ulemper: The ski room is quite small, there’re no personal lockers. On the last day someone stole my boyfriend’s plastic slippers from the ski room. Free parking places around the hotel are very few, but there’s a public parking on the side and the hotel can provide a garage for 20CHF per day

Fordele: Was ok

Ulemper: Rooms were not high enough as standards for The price we were charged

Fordele: The location is in the center of winter sport activities.

Fordele: The access to the Ovaverva swim complex was fantastic!! The room was comfy and very clean. The staff was fantastic.

Fordele: Fantastic, quiet location- 200m from the telecabine, 150m from Ovaverva spa, pool and fitness centre. Amazing deal on Ski Pass and free entry to Ovaverva! The bus stop outside will take you to Corvatsch, take the Hahnensee slope back to the Hotel and from St Moritz pistes, ski back to Signal telecabine across the road. Rooms were serviced twice daily and staff were extremely helpful and friendly.

Fordele: Everything was excellent friendly staff nice service great view and location

Ulemper: Everything was perfect

Ulemper: no emphasis on Vegetarian food , i didn’t have much to eat & the provided food wasn’t that good.

Fordele: High privacy, very comfort room, excellent facility and service

Fordele: Location

Ulemper: Hotel needs renovation. Lacking vibe. Feels a bit tired. Food needs to be improved especially Romanoff.

Fordele: Staffs are not friendly neither professional. They make a mistake and claim on us!

Fordele: Staff was super friendly and always attentive to even minor details

Fordele: Service was very personal and focused on meeting each and every guest requirements. Free shuttles to outside restaurants / bars / shops in the hotel Bentley is a very cool touch!

Ulemper: Bedding alternatives would be great (ie soft mattress covers and / or pillow options

Fordele: View, lobby was comfortable, staff was good

Fordele: This was our second visit to the Carlton but pure luxury and service - love the location and views of St Moritz and the lake ... although the price is on the higher side ~ we felt we received up and beyond the highest level of service and amenities!! Top notch ... would love to go back!!

Fordele: The building is beautiful and the interior matching the atmosphere

Ulemper: I would say staff need to be equally attentive to customers who are not “famous”. Also, when we arrived the bathroom in our suite was not spotlessly clean as we found hair in the shower. Receptionist didn’t really seem to bother. Unacceptable for any hotel, not to mention in that kind of establishment. In general, if you are not a famous billionaire and you can still easily afford to stay in a place like this, choose a different one.

Fordele: Super clean and fresh with minimalist furnishing but good quality linen and duvet/quilt. Fab bakery downstairs and perfect location. Free shuttle to and from train station a big plus. Breakfast was good.

Fordele: Great location opposite St Moritz Dorf funicular station for Piz Nair, and main bus stops. About 15mins walk to the main train station, maybe 15-20mins walk to St Moritz Bad cable car station. Opposite a Co-op store. Great breakfast, friendly English speaking staff.

Ulemper: Can't think of anything to dislike! I would have liked coffee making facilities in the room but I understand that's a British thing and not usually expected elsewhere!

Fordele: The owner of the property went out of his way to make our stay very enjoyable . RE staff and facilities were excellent. Would recommend this to anybody who wants to stay in San Moritz thank you Markus

Fordele: Good location confortable bed, room quite large

Ulemper: Very rude receptionist!!! I checked out saturday 8.06 at 9:15. The receptionist asked me what we are going to do in the afternoon. I replied we wanted to go to Maloja. She told me that it was not a good idea, that we should go on the mountain. I told her that it was not in our plans, but she insisted. Then we left our luggages in the lobby, and she told us again that we should go to the mountains!! I lost patience and told her that we DON'T want to go there. We came back after our hike, and our 2 luggages we in the lobby, totally unattended. Very unprofessional!!! Honestly, I have never seen a staff member being so rude. Please, do your job well and keep your useless advices for you!!!

Fordele: The compactness and neatness of the property. The food service and the restaurants were exceptional. The staff are well trained and extremely helpful and smiling. The view of course is amazing

Ulemper: Nothing.

Fordele: Kind working people

Ulemper: Nothing

Fordele: God central beliggenhed. Super venligt personale. God morgenmad

Ulemper: Elendige parkeringsmuligheder

Fordele: Room was clean and nice. All was as expected. The staff at reception were remarkably kind and very willing to help in many ways. The restaurant was also of excellent quality and good service. We hope to visit this one again one day.

Ulemper: There was nothing that I did not like. It was exceptional.

Fordele: Superb location....family runs the hotel..,owners son personally looking after some details. Transfer from and to station was a complimentary..very good verity of food available in their restaurant..staff is very helpful and kind. I saw many families as guests. Good n clean rooms. They are really Moritz.

Ulemper: Every thing was great

Fordele: Comfortable family room with balcony and excellent view Free shuttle pick up from station and back. Great location

Ulemper: Nothing

Fordele: Excellent location, very helpful front desk staff.

Ulemper: Restaurant not open late enough

Fordele: The location was excellent. Hotel facilities were good. The staff was friendly.

Ulemper: Nothing.

Fordele: Great view of the lake St. Moritz & very near the train station

Ulemper: Breakfast lady a bit rude

Fordele: Spectacular view in great location

Ulemper: Rooms dated but comfortable

Fordele: Very friendly and dedicated staff that goes above and beyond. I was surprised on many occassions. They prepared my packed breakfast knowing I will be leaving at 4 a.m., they arranged the taxi to bring me to the train station so early, knowing I was first time in St Moritz suggested places to see. Aloso the staff in the restaurant was extremely friendly and the food was very tasty. Overall very nice experience- it is all about the people and how they make you feel, being welcomed in their hotel.

Fordele: A beautiful hotel right on the lake, just 5 minutes from the rail station. Gorgeous views of mountains, lake, and the town of St. Moritz. Excellent view from the dining room. Ample and superb breakfast. The bar has one of the finest Scotch collection in the world. Really enjoyed my stay. The staff is very helpful in giving directions and hiking suggestions.

Ulemper: The rooms and the views from the rooms will depend on what you pay. There are fantastic rooms with views and then there are cheaper rooms with hardly any view.

Fordele: Location, comfort of room, great restaurant.

Fordele: Warm friendly staff. Knowledgeable and helpful.

Ulemper: Long story but all in all I found the Old Men in the dining room were rude, nasty and insulting. When I wrote to the manager about a rather upsetting incident I was never given the courtesy of a response

Fordele: Dejlig morgenmad og middag i hyggelig restaurant med skøn udsigt over søen. Meget serviceminded og venligt personale.

Fordele: Location.

Ulemper: Need renovation!

Fordele: Great location and comfortable room.

Ulemper: Bathroom and shower pretty small

Fordele: The location is closed to the train station and hotel are infront of the St. Moritz lake

Ulemper: Location

Fordele: It was a short stay to travel the Glacier Express. Room was nice Scenery from the balcony to the lake was lovely. Staff was efficient and friendly. We also liked the shuttle to and from the train station

Fordele: Comfortable beds.Spotlessly clean room.Restaurant food was excellent

Ulemper: Nothing

Fordele: As you expect from a four- star hotel, it was a luxury hotel and friendly staff. The breakfast was really good which included for instance different kind of bread and juices, several Swiss cheeses, yoghurt and classic birchermuesli and also sparkling wine. The hotel was located close to the train station.

Ulemper: However, the rooms (single room) was quite small and did not felt as belonged to a four-star hotel.

Fordele: Everything

Ulemper: No thing

Fordele: The hotel room has great view of the lake and snow mountain. It's 5 mins drive to local market - COOP. The room is clean, tidy and stylish. Breakfast is good.

Ulemper: almost nothing.

Fordele: Close to shops and restaurants. Staff was friendly.

Fordele: This hotel was fantastic! The views were breathtaking and the pizza at the hotel's restaurant was the best pizza I have ever eaten! I wish I would have been able to have a second meal at the restaurant!! The staff at the hotel was wonderful and very informative and helpful! I absolutely recommend this hotel and will definitely be back in the future!

Fordele: The location of the hotel is very good and we had a beautiful view over the lake. The hotel arranges transfers from and to the station. Staff were efficient and helpful. Breakfast was good. Of course, St Moritz is an expensive place to stay but we felt that we got reasonable value for money at this hotel. Although the room rate is higher, we would definitely advise booking a room with a lake view - the view is magnificent.

Fordele: Lovely historic hotel in the center of St Moritz. My room was lovely and had. A beautiful view of the lake and mountains. Restaurant for dinner and breakfast was excellent. The little loaner backpack in the room was a cute touch. I even borrowed it for my walk around the lake. Rates were very reasonable in the off season. They also had a free shuttle to/from the train station.

Fordele: The staff was extremely friendly and helpful, with great advice for hikes and skiing. The on-demand shuttle to and from the ski station was great, especially as the ski lift parking was completely full. Room was quiet and comfortable.

Ulemper: Breakfast was good but could enjoy a bit more variety, especially on the sweet side. The bathroom could be refreshed a bit, especially the lighting.

Fordele: Nr1 hospitality! The staff is very helpful and extremely kind. My boyfriend had his birthday and the staff helped me to surprise him: the chef baked two small delicious brownie cakes (one for me so I could also taste it) with candles and decorated it very nicely . The receptionist guy and the chef brought the cake to our room personally with a card including nice birthday wishes. We really appreciated this gift, thank you once more for organizing this! The room is large, the beds were comfortable, the view from our terrace is wonderful, just as the bathtub, they offered even eco-friendly toiletry products in the bathroom. Personalized greeting card waited for us in our room. The hotel offers you free e-bike rental, you can use an umbrella free of charge during your stay. Unfortunately we did not have time to try the wellness features, but the swimming pool and the whole wellness area looked beautiful. The breakfast was varied and substantial, they were offering home made jams as well. The waiter was very kind and we had the opportunity to choose from egg dishes as well. The receptionist girl was very kind to help us to find a shop which is open after 10:00PM to buy some food and answered patiently all our questions. She even allowed us to leave our car in the parking area of the hotel after checking out while we are making a last hike in the mountains. The receptionist guy helped us to make a reservation via the hotel's phone for a horse carriage departing from Pontresina (tip: horse carriage takes you from Pontresina train station via Val Roseg to Roseg hotel (7km) which is a really romantic and beautiful ride. From here you can hike to Lej de vadret (5km) which is breathtaking, in the background you can see the amazing Roseggletscher or if you have enough time and energy you can hike to Coazhütte or Tschiervahütte.

Ulemper: -

Fordele: Very nice hotel, Excellent food

Fordele: The hotel is very clean, the rooms are large and the bed is comfortable. The bathroom is smaller but this is not a problem. The restaurant and the spa area are great. Parking is free of charge. Internet connection is very good. There is a superb library where you can drink an extraordinary coffee (Nespresso). You can buy the skipass from the hotel with a 50% discount from regular price (the price is 38 CHF x number of nights of accommodation). Also, public transport during the accommodation is free of charge. I must not forget the great staff...they made our stay here memorable!

Fordele: Excellent. Very friendly and efficient staff. Very attentive and really showing that they care about their guests well-being. Professional but also homely and cozy. Great location. Very comfortable. Super swimming pool. Great food and half-board excellent value for money.

Ulemper: A fitness room and an electric kettle in the bedroom would be good.

Fordele: This hotel is in a perfect setting for exploring the Engadin with the train and bus lines only minutes away (walking). The facilities of the hotel are perfect for recouping after adventurous hikes in any direction. The pool is amazing as is the library for lounging in the afternoon and evening. The reception and dining room staff couldn't have been more helpful. Christina Camerotta (reception) was particularly generous with her time helping us navigate the many extraordinary sites to visit in the area around Samedan. I look forward to my next visit!!

Fordele: Breakfast starts at 7am; as I usually get out at 6 am, the hotel provided me with a "lunch package" to take with. Excellent idea! Staff was very friendly and extremely helpful.

Ulemper: The restaurant had a limited menu, just a choice of one meat and one fish dish.

Fordele: Great room, friendly staff and very good breakfast.

Fordele: Close to everything

Ulemper: Have to take a cab to the train station . No shuttle service

Fordele: Location

Ulemper: Breakfast

Fordele: Located centrally. Host is warm and Helpful. Great views.

Fordele: Breakfast was fine

Ulemper: No in-house dining, or small amount of room facilities eg tea making facilities

Fordele: The room was very comfortable and the view from the breakfast room was so lovely! Claudia was most helpful.

Fordele: The staff were sooo helpful & polite

Fordele: We really enjoyed the charm of the hotel and the excellent service that we were given by the lovely lady in reception. Our room was immaculate and the breakfast that was included each morning was very good!

Fordele: Very pleasant service, great location.

Fordele: Friendly staff. Quiet. Central

Ulemper: Very small bathroom. Wooden details in the room have seen better days. Perhaps it is time to renovate the rooms.

Fordele: Staff was amazingly nice, specially LAura (reception) she also kept on line, by chat helping me with reservation's details from my train going to St. Moritz, genial ! And also Michelle (shuttle driver) who assist me in a very efficient way and more , he also gave me great indications to enjoy my time there... thanks for your kindness and professionalism

Ulemper: A lack of elevator in my house

Fordele: Quiet place

Ulemper: Limited facilities like hot water

Fordele: Clean comfortable great location. Great friendly staff

Ulemper: Nothing

Fordele: It was very clean.

Ulemper: It was very far from the center.

Fordele: Good breakfast (make sure to book it in advance). Nice ski room, great view over the mountains.

Ulemper: The noise isolation is non-existing. You hear every footstep in the aisle and in other people's rooms, especially annoying between 23h and 6h. If you're looking for peace and quiet, this is not the place for you. One reason for choosing this hotel is the free shuttle service, but (contrary to the info given by booking.com) it only runs until 6PM (at 7PM we had to take a taxi from the train station, which costs 38 CHF). The hotel page also says ski-to-door, which is not true.

Fordele: Beautiful views and nice staff.

Ulemper: Breakfast is really expensive.

Fordele: Breakfast was expensive, but excellent.

Ulemper: Some of the guest were loud and smelled bad , but this is not the hotels fault

Fordele: Cleaning room with ice view. Friendly staffs, fantastic restaurant with great food.

Fordele: Pick up and Drop off at train station. There was a prett setting to go walking in.The room had a beautiful view. I loved St. Moritz

Ulemper: Only that I wasn´t better prepared to get the most out of the visit.

Fordele: Delicious breakfast with a gorgeous view. Staff were SO helpful, especially Fabio and Laura. Fabio even called my hotel in Austria and spoke in German to help me out, so appreciated! Shuttle bus service was excellent and the driver was so so kind (never got his name). Lift pass was discounted which was a nice addition.

Ulemper: It is expensive to be advertised as a ‘hostel’ , which is expected in St Moritz but just to note for anyone on a budget.

Fordele: Very comfortable, excellent service

Ulemper: I would have appreciated knowing ahead of time that public transportation into St. Moritz is not convenient - one needs a taxi.

Fordele: The staff were excellent offering local advice. The meal at the property was magnificent.

Fordele: We had an extremely pleasant stay with a baby.

Fordele: Very friendly personell there, including waitresses on breakfast, really full service. If staying here for more than one night, you receive a card (Engadin card), which brings you completely free Bus and train travelling in the whole county of Engadin, including all cableways. If you plan to take buses, trains or cableways, the accomodation with breakfast is practically free - highly recommend it!

Fordele: Our rate included breakfast and dinner. Both were good, high quality ingredients, abundant, and beautifully presented.

Fordele: Staff extremely helpful, beautiful surroundings

Fordele: Amazing place, beautiful location, great staff

Fordele: Very friendly with special events for children (focused on families), a lot of space in common rooms (also own library), a good location (outside busy streets but close to the city), excellent food, free travel card for public transport, trains and mountain lifts.

Ulemper: For demanding customers - no choice of dinner (but a possibility of changes in case of allergies, etc.), rather old-fashioned creaking furniture and floors in rooms and common rooms (but this is the style of this house).

Fordele: It's run professionally as a hotel... but it feels like a "family hotel", almost like staying in a big house with friends. The staff are incredibly friendly and helpful, and go out of their way to make you feel at home. We highly recommend the "full board" experience (pay a bit extra in order to include dinner)-- given the exorbitant prices in Swiss restaurants in general, the price is quite low and we really enjoyed the food. There's only one dish each evening (no menu to select from), but it's a different dish each evening, prepared nicely, and delicious, with a substitution option for vegetarians. The building is beautiful and has a lovely view out across the lake and the mountains. We were just two middle-aged adults traveling, but it is *extremely* "family friendly" and is a good place to stay if you have young children or babies; a playground just outside, nice facilities inside for keeping them entertained, laundry available on-site.

Ulemper: Can't think of anything, really-- we had a great stay. Note that it is quite popular for families with young children and babies, so there are often crying babies in the dining room. We don't mind that ourselves. :-) ... just mentioning it in case someone else cares. It's a 10-minute walk from the nearest bus stop, so if you're not driving a car, you've got a bit of a walk. Or you can take a taxi from St. Moritz train station, if you don't mind the expense.

Fordele: Really good location being situated on the outskirts of St Moritz. Wonderful hotel grounds. Excellent ambience throughout the hotel. Gorgeous views from rooms and excellent meals.

Ulemper: Nothing, I really liked the property.

Fordele: Nåede desværre ikke rigtigt at få noget at spise , men det var ikke overdådigt de sædvanlige ting , meget smuk udsigt over søen, værelset som at træde 90år tilbage i tiden med indbygget servante det hele er meget specielt.

Ulemper: Igor vores tjener kunne godt have været lidt mere beleven det var trods alt os som var gæster .

Fordele: Location, short walk from train, shops & stores nearby. Beautiful views of St Moritz from our room. Clean spacious room . Friendly & accommodating staff. Great breakfast.

Ulemper: Nothing I can think of .

Fordele: The views from the lakeside view room in the corner of the hotel were nothing short of spectacular! The breakfast was tasty and fresh with a variety of food. The staff were friendly and helpful from the first contact to the last. Also, the location was near the centre of town but just far enough away for a good night's sleep. We stayed for more than two nights so the hotel provided us with passes for all cable cars and local transport during our stay. We walked and explored the area thanks to this pass-a truly amazing experience!

Ulemper: The bathroom is a little bit small but functional. This was unavoidable because of the age of the hotel. Leaving was the other thing I didn't like.

Fordele: Great location. Real character. The room was adequate size with ample storage for unpacking. The property is close to the main areas and the view is amazing. Breakfast was fabulous!

Ulemper: We were only there overnight so did not unpack so would have appreciated a luggage rack for our cases.

Fordele: Wonderful room - quiet a d comfortable and breakfast was good

Ulemper: Could make tea in the room but we only one black tea bag and 1 fruit tea - when I asked could I have a 2nd tea bag I was told no

Fordele: Excellent service, attentive and friendly staff, spacious ans very well-appointed room. They go out of their way to please you and their rates are not only reasonable but low based on what you are getting. I highly recommend them to anyone.

Fordele: The reception staff were excellent . Both receptionists assisted us in arranging our travel arrangements to our next location. The planned route had some difficulties so the staff assisted us in overcoming these.

Fordele: We had dinner there and two waiters Tino not sure of the other ones name was. They were excellent. Nothing was too much trouble and again with breakfast.

Ulemper: All good the only thing was a fan in the room would have been good

Fordele: Great view from our room

Fordele: The hotel was easy to get to from the railway station using the escalator which takes you up to the town from the car parking building. The staff were excellent and gave us a room upgrade which meant we had a wonderful view of the lake. We woke to an unexpected heavy snowfall which meant it was impossible to walk down to the station so we asked about a shuttle like everyone else and it was no problem to get everyone down ( there was a payment which we didn’t mind as it saved us trying to organise a taxi) It is a very traditional hotel with a lovely old world ambience.

Fordele: The hotel is a little old fashioned but don’t let that scare you! All staff and common areas were brilliant. Our room had a spectacular view over the Lake. The restaurant also had wonderful views and was so clean, comfortable and relaxed. Loved it.

Ulemper: Can’t think of anything.