guesr service, they are not like the concierge of the 5 star hotel, they are not helpful enough, they are not friendly enough, etc
Their garden At first, they told us that they doesn t have sea view rooms, therefore, we stayed in a cottage...
I've got upgrade to luxe, which is always nice. I've also been to Standart rooms and they were absolutely not 5* (not even close). Staff was rude sometimes and very often unrespectfull. Restaurant was poor. From fruits only water melone. Same variety of food every day and low level of presentation. Worst breakfast I had in Turkey. Rooms weren't cleaned properly. There were just too many things for additional money for an 'all inclusive' hotel.
Swimming pools. Neither the toilet or bath tub were cleaned during our seven day stay. I’m suspect that the drinks were watered down and there was very little alcohol content in any of the mixed drinks. There was only one beer type to choose form and it was alcohol free. The wine was from a box.
Everything you needed was there and the garden was wonderful Juices - a bit too 'chemical'
out door facilities , daily programmes No Bathroom Amenities at all , you need to take shampoo , soap, tooth bursh , tooth paste and.......with you ....... there is no tarnsportation facility from hotel to city center , antaliya and air port .......hotel accept to change forigen currencies to Turkish Lira , but they don't change Turkish Lira to other currencies....
Nothing Service to antaliya and of course to air port. The quality of drinks
Gloria Verde er et lille og luksiøst resort som ligger ned til stranden med udsigt over Middelhavet. Det er et veldesignet resort med alle faciliteret, fantastisk gourmet buffet og restauranter, og i fantastiske omgivelser. Spis frokost ude under de skyggefulde Pinetræer, gå tilbage gennem den flotte skyggefulde park, nyd udsigten over havet og find en plads ved poolen, børnpoolen eller nede på stranden. Er faciliteterne ikke tilstrækkelige, så tag shuttlebussen over til et af de to andre Gloria Resorts og benyt deres faciliteter. Det er anden gang vi besøger dette resort og der er ikke noget at sætte en finger på.
Very good is all-inclusive beach resorts are your thing. Good for families with young kids are all facilites are geared towards them. Not recommended if you want more out of your holiday than being on the beach, eating and drinking and dancing at night. Noise!! My room was facing the entertainment area with loud pop music every night. Forget any sleep.
The hotel was beautiful, very relaxing, but also with lots of activities. Sometimes the staff would be a bit late for a scheduled activity. If you like golf, you will love this resort.
Rooms were very large and nicely decorated. Beach was clean and well kept. Sunbeds by the pools were comfortable. Our room faced the sea and the music at the outdoor pool was extremely loud until midnight every night.
excellent facilities poor customer service . Some of the staff was rude. Only breakfast was great.
Kids club, pools, sea and the foods. Rooms are very calm you can not hear any noise from outside. kids bufe was lacking, they should think about this.
Relax atmosphere,not many people, friendly staff, and very good service nothing special
When they say all inclusive, they mean it here! This place is beautiful! Not one thing went wrong during our stay here. Drinks and food anytime you want them for free! Should have stayed for longer though...not enough time to do everything.
medium size, good and diverse food, aboundance of sea-beds,tennis facilities,number of constant guests and friendly attidude of staff Shortage of restaurant places "A la carte"
Enough space, good amusement, exelent room and territory around
The Resort boasts one of the magnificent swimpool system in the world. It spans over 700m vast area. Phenomenal surrouding territory of the Golf course all available within a walking distance or could be reached by a mini shuttle or by hotel' train. Vast array of hotel amenities. Brilliant entertaining scheme. Serene atmosphere. Excellent sleep quality. As I had been staying with my family, they personally did not favour the resort' beach as it was pebbly and the sand is unattractive for this type of resort. The hotel location is a way too far to go on any excursions apart from the local amnities of Belek otherwise the travells will take half a day at some point and is not the safest in this part of the country unless you hire a private car to go on an excursion. Beware of an out of use air conditioning in the room and the Spa is overpriced as most of its massages and other relaxing treatments cost a little fortune.
The facilities at the hotel are excellent, particularly the nightly entertainment shows in the arena. The standard rooms are spacious and well equipped. The food in all restaurants is excellent but the service in the a la carte's make them that bit special. The hotel provides every amenity that you could wish for including pool towels etc. The hotel appeared to be rather unflexible regarding its board basis, as we had already stayed 14 nights on ai prior to the extra night on half board, but they insisted that the ai ended at 12.00 on the 14th day even though we had not arrived at the hotel until 14 hours after the ai had started due to flight times, but this was possibly an unusual situation for them.
Excellent hotel in all respects
kitchen, swimming pool is very huge, with sea water, room is big, entertainment too many people; there are no free chez-longues at 10 am; noisy in the building, rooms are not soundproofed
Superior service from check in to to check out. Egzample: A hostess guides you at check in and shows you the room. Superior staff and good management as they were very caring and responsive at all levels. Egzample: My wife had cold and they brought an extra heater to the room. Superior reliability: I lost three valuables at different times. All were found. Quality in design, atmosphere, and in details. I liked jakuzi in the room. For this class of hotel the 'tastefulness' of the dinner can be improved. In particular I was disappointed with the french restaurant. Some taxi drivers from the taxi station which serves this hotel are very aggressive and try to overcharge. Beware !
Pool which is in front of the room, golf club, alacart restrorants
Food and facilities excellent. Staff are trained to not say no, to work towards facilitating every need. Music was terrible! In the restaurants, at the deck - either too loud or inappropriate - dance/techno in the day time. The same tracks were repeated over and over and the music system is central. Bossa Nova, Hotel Costes type would be better.
One of the nicest resorts in the area with excellent facilities, spa,gym and grounds were very well-kept. We were very happy with our stay at Gloria. The animation staff was really great with organizing volleyball and other entertainment. In the evening, the shows at the hotel were excellent and professional. The room was spacious and very modern. The food buffet had a lot of variety. The servers at the buffet area need to be more attentive with the guests rather than rushing around to clean up. My only complaint was with some of the wait staff who lacked training and could improve upon levels of service.
Really very nice. Elegant, quiet, an excellent stay, we have an appartment with jaccuzi really big, just near one of the large swimming pool. Excellent numerous restaurants, nice place along the river near the beach; nice equipments, marvellous spa, big theater with real spectacles, dancing twice per week on the pear or the beach. Possibility to go to the other Gloria resort hotel by the garden or the beach with other spectacles and restaurants ; numerous sports on the beach, equipments for children. Marvellous global look!! Antalya at 40min with a car, possibility to visit antic sites not very far (20 km and 60 km).
I liked the garden and nature.Most of all the clean garden and river with its fishes. The reception personal was rough and not friendly.They harm the personality of guests.
Everything was perfectly comfortable and the facilities excellent.
Beach, water sports, cleaness of the place i arrived at mid night and they told me they have no room for me though i had confirmed booking with credit card,after about 45 min they arranged to us a temp. room for one night then moved us to our rooms
Hotel staff and services/facilities
I was impressed by the General Manager. He made an effort to help guests meet each other by holding a cocktail party for us. He also handled an unfortunate incident at the spa well. The staff were very good as were the amenities and food generally I am not that keen on buffet dinners and think a waiter serviced option on all nights even for half board would be better
The food was excellent...Staff was professional and courteous
Easy fight down from Izmir combined with good location, good food and immediate access to the golf courses.
1. Kid's club!! 2. Hotel territory. Mosquitoes.
Everything was just fair. That the hotel does not have a proper (Mini) Market, and that I could not find any in the area outside the resort either.
We were booked at Gloria Golf and after about 45 minutes wait, we were told Booking.com messed up our reservation . we got transgferred to Gloria Serenity but found it to be pleasant. Clean, excellent service, good entertainment , peaceful despite the hustle/ bustle of the crowd. Will definitely stay there again Halfboard comes out expensive in the end as everything gets chatged, including water and coffee at dinner.
The beach of the next hotels The service of the staff
Very poor language and no experience in service ,very unfair prices for the quality in service .
We liked good restaurant. Good servies on reseption. Comfortable location. We smelt smoke in the room.In the bar, did not show football. If you dont give a tip, service is away. Hotel did not congratulate our son with birthday.
The very fine personal and very comfortable rooms and exelent sea view.Of course, rhe pool the best ,that I ve ever seen. The territory is quite clean and bequem. The prises are very high,espesially at pool bar.
Very high quality, would recommend
The hotel in general is very clean and the atmosphere is excellect. Decoration is well done. For the first 3 days staff was not as professional. Something happened on the 4th day and staff became more present. I believe management must have taken some action.
the atmosphere is very calm and relaxing. Lack of variety of food for dinner
The beach and waterpark The food, the staff, the room.
great value good food friendly staff great facilities clean and just fantastic for the price book early for a good deal ideal for golf and relaxing
The room was comfortable, quiet and quite large with a nice view on gardens. The beach was clean and they tide it up every day. The seashore there is great for swimming and water-sports are possible. There is beach-volley and other sports. We enjoyed food quality with rich choice of Turkish and international meals and lots of vegetable and fruit, so it is also convenient for vegetarians. We also liked the mix of nationalities of holidaymakers (mainly from Russia, Kazakhstan, Poland, Germany and Turkey). We chose this hotel for its proximity to the Antalya airport among other, so it is a convenient and relaxing stop after visiting south-east Turkey. It is equivalent to it's neighbor Barcelo where we stayed at the beginning of our trip. Well, you could improve your offer for vegans, like me. Vegans need to have their dose of legumes or pulses (beans of all sorts) everyday, as animal protein substitute, otherwise we eat cheese but we do not want to do this.
The Beach. Nice and warm sea! The low qualtiy people. Drunk people everywhere. Only Ex-Sovjet Union tourists! After a couple of nights I switched my hotel and stayed right next door at Club Megasaray which was much much better and cheaper.
Ideally situated for golf courses and staff friendly and food was very good. Very very disappointed to find all outdoor pools empty and a lot of maintenance work being carried out. None of this was stated in the blurb about the hotel.
Great hotel for all the family, very good activities and choices could serve more fresh fish dishes other than just Thursdays, being the hotel is right on the sea.....
The all inclusive service was excellent. It had varied choices for food. Drinks, esp water was in abundance, esp. needed in hot and humid weather conditions. Facilities were up to par.enough activities to pre occupy someone , thus no boring moments.Enjoyed my stay. Most of the clientele at the time of my stay were Russians and they seem to cater to this crowd in terms of entertainment. Bands sing mostly russian songs and alienated us English speaking people.Even the person in charge of gym activities will call it in Russian. There were a handful of Turkish people too yet very limited songs for them as well
closeness to beach, poolbar open 24hours,seaview room had a good sea.view Lunch and Dinner was to busy, people stumbeld on eachother. Although there was a lot of different food available the main restaurant was like a food factory. Many families with many small children made it a bit noisy at times.
-Full package concept -Alot of entertainment -
Staff is realy good. Meals on open buffet are very delicious and varied. There is nearly zero sound insulation between rooms.
Food was excellent as always. smokers smoking in garden just in front of the rooms making noice in the night was disturbing very much.
services prices for water sports
The all inclusive terms - nothing to worry about, just relax and enjoy holidays. The so called triple room was actually a double room with additional bed, so it was kind of cheating. There was no bowling, which was advertised on the web site - another cheating. Very old, rusty and poor fitness equipment. Faulty Wi-Fi connection.
Amazingly friendly and smiley staff. The prices of the spa... ridiculously expensive! And they resist to accept credit card payments in order to avoid paying commission. They prefer to drive you 20 km to the nearest ATM machine and let you withdraw the money... in Euros, of course!
I changed my room twice. At the end I got a room with a wonderful view of the sea. The quality is below 5 star rating in my opinion. The standard rooms are small, the quality of the food is poor. It is an all inclusive hotel. Therefore a sacrifice is made from quality to get the quantity.
price quality ratio and very attentive reception people lobby and restaurant service could smile a little bit more.
foods were delicious and waiters were excellent everyting was good
Good food, nice personel and professional massage powered by girls from Bali.