Westminster Hoteller

There was an incident at the hotel they hadSWAT team and police officers having to deescalate a situation the front desk staff the next morning was very rude and told us they couldn't do nothing about it because we went through a third party I think they could handle the situation a lot better we could not sleep there was an explosion they were moving people from floor to floor which I understand but the noise was horrible the hallways were loud in the alarm would not stop going off it was totally restless night. When we asked about it in the morning the lady at the front desk said she would like to help us but she couldn't because we went through third-party I thought this was very unprofessional due to the severity of the incident they should have done something to try to make right for it.

when we came in the lobby the TV had some show that was about plastic surgery and it was showing the front side of females. told the counter person and she just said yea they show that sometimes on this show. Anyhow, I had booked 2 rooms and asked if we could get them close together she told us no. We get to are room and its not bad. So I call down to see if we could get an extra chair so to play cards at the table and the front desk was very rude. First she said my maintenance guy isn't here to do that then she said that they don't have 100 seats for everyone that wants to have a party. At that point I asked to speak to her sup. she said she didn't have one then hung up on me. About 5 min. later theres a very loud banging on are door. Scared the hell out of my wife. I go to the door and theres 2 chairs but nothing else no body at all. Then the other party for the 2nd room gets there and there is in fact a room next to us. So if you go to this place be sure not to ask for anything from the front desk.

I had 3 pillows. that was awesome We had flying ants in the bathroom and a couple in the living section. We killed what we could but they kept coming back. It was creepy when they started to climb on our clothes and feet. There was a leak under the sink and while packing clothes on the bed a drip from above dropped on the bed. Kind of bad

The rooms were nice and clean. I was immediately met when I checked in, with the most awful clerk, with a terrible attitude to boot. She never once tried to help the situation get better when I was starting to get quite angry. Her bad attitude kept getting worse. I would appreciate friendly customer service, especially when I have paid to come stay at this hotel. And another thing was I got surprised by a $75 deposit on top of what I already paid for my one night stay. I also didn't get the room I had paid for bit by that point I no longer wanted to deal with their staff.

For a over 100.00 hotel room it should be clean. I got to the room there was something stuffed in the key hole. Very gross. Kleenex. Also tub not clean. Floors look gross.

Clean and quiet. Full size fridge. Updated rooms. Great location with good restaurants around. Plenty of parking. Unfriendly and somewhat unprofessional staff. No business center. No breakfast room. Snacks are not breakfast. Fitness room is tiny and very poor. No pool. We didn't get room service even once on our 3 night stay. Overpriced.

I didn't Lost my reservation and thank God I went through price line.they found me another hotel in 1 day when my original Hotel wouldn't honor my reservation that I made through with them to begin with

Location Rm was dirty. Didn't get the to I initially requested. AC wasn't working in first rm. sink didn't drain in second rm. really horrible experience. Will never stay at a la Quinta inn. Again. I am not disabled but was put in two different disabled accessible rms. both were bad.

I liked the location. A little ways off the highway so some may see it as out of the way to get there but it made it more secluded to me. Slow service with the front desk. After my first night, I was disturbed at 10 AM by a woman that didn't hardly speak English telling me to go check out, even though I had a second night on my stay still. The light bulb blew out in my room the first night. The pool floor looked old and cracked with peeling paint. The hot tub wasn't working and was roped off. The fridge either didn't stay cold or if you cranked the knob all the way then it would freeze everything instead of just the freezer. Breakfast was a typically hotel breakfast. The second morning I got disturbed at 9 AM for housekeeping. I've never stayed in a place where I got disturbed before it was time to check out. This lady knocked and I hardly had time to get up and get to the door before she was already opening it. It wasn't overly expensive but I expected WAY more for my money. I will NOT be staying here again.