Proximity to beach and main streets. No variety to the breakfasts. Same fruit every morning. Needs more variety!!!
The room and breakfast Outside was very dirty and not taking care off. Hard to find an entrance.
Needs a major facelift--the pool is a scene out of a movie-make sure to tell the people working at the pool you are staying there--b-c every seat is reserved for VIP--which I am unsure of who that is?? It needs a major renovation--but fit our needs for one night We felt it needed a makeover-the keys don't work well-
Dramatic, smelly, un friendly, dirty place. A big mistake to book this expensive hotel We where very happy that we could cancel the other booked night!!
Close to beach Rooms need updating. Everything seems old. The entrance is very confusing.
The only thing this hotel has going for it is the location, right on the beach One of the dirtiest hotels I have ever had to stay at. We left after one day. The staff was rude and the breakfast was weak. I would not recommend this to anybody. It is built around a parking garage with trash piled up and lots of traffic noise
Location, lobby appearance, roomis large and has a table to sit at, very helpful personnel who went out of their way to help. View is great. There was no shampoo and conditioner provided as you usually find in hotels in the U.S. There was some broken plaster in the bathroom.
helpful with requests, good breakfasts they were renovating- so very noisy and disturbing at the time. I suppose it will improve once they have done with the renovations.
The location was excellent the views from the hotel were fantastic. the swimming area was lovely and the food was good.
Location on beach, nice view, good buffet Noisy, messy like work in progress, build over a road, they never received the booking via the website and I did not get the room I booked.
nothing a cheated experience. nothing at all please do not reccomend this hotel to any one i am puting a campaign against this property on facebook
Nothing The service, cleanliness, attitude, and food In other words it was horrible and I would NEVER RECOMMEND THIS HOTEL. IT WAS FILTHY
The rooms were newly renovated and each roon had a view if the sea. The hotel staff spoke perfect English and very helpful - whichis rare in israel from experience !! The hotel outside public areas + pool area look tired and in desperate need of a simple lick of paint.
Beach side position Public areas very worn and grubby. Our Seaview room had a much better view of the car park !
The location is fantastic Due to underpass located near the Hotel the east side of the hotel is rather noisy.
the view of sea yes comportament concierge and security
proximity to beach
The staff were exceptionally friendly, the room was clean and comfortable, . I would stay there again without hesitation, On the down side there was no iron in the room
location, breakfast included
Great service and friendly staff. Good location near the beach and good rate. Small rooms, but modern
It was a late arrival (2 in the morning) and the staff was present and helpfull. Understaffed at the check out in the morning leading to long waiting period
Very nice staff and good food. Nice business lounge. Single room was very tiny, taking into consideration the price I think it's better to choose Leonardo Plaza hotel.
Was close to the water though from our room no veiw . Wasn't directly on the beach but a 5 min walk.
Location Bathroom small Bed was two parts instead of one double bed as requested
Very pleasant and comfortable stay. At first they wanted MORE thanthe charges made by Booking/com, but it was settled in my favor. Not really.
Breakfast room was very small, pool didn't work, no gym, the price could be more appropriate
We read that hotel ad been refurbished,dindnt like very old bathroom of refurbished room,the manager changed us without problem,The head of chambermaids,Simona,was most helpful at all times. Refurbished rooms are very badly planned.No drawers,no bedside tables,no mirror above table.Hopeless for women!
good location, WIFI access bill error led to charging the credit card afterwards without informing me.
Although only stayed one night, the reception was friendly and helpful ordering a taxi for our early departure. The rooms were comfortable and clean and i woyuld happily stay again. Bathroom was very small, but everything was provided.
Although it was not a 4 star hotel in our standarts, the staff were very helpfull and kind.Our reservation was not on their computer but this was not their fault we assume, because we made the reservation at Saturday morning and wished to stay for that night so it was very experiencing to do so would be dangerous any time if you don't have a copy of your reservation (at that time we didn't have the chance to have a printout cause there was no printer connected to the computer we made the reservation and with the reservation number and the pincode that booking.com provides don't work by itself unless you don't have a hardcopy)your website must mention to book for the very same night can cause these kind of problems. We like the attitude but the rooms were not superior as we ordered and paid even it was below standarts of a 3 star hotel.
All was ok as usual for this hotel what they guarantee is true only parking service need to be up-grade. Pricing is quite expensive respect quality.
swimming pool noisy
Sharon Kol, the PR manager, is a wonderful employee and was very helpful. The pool is great. Some of the staff can be rude and patronizing.
The view to the sea, the sound of the sea. You cannot stay naked in the sauna, as it is a small, mix one.
We were upgraded on arrival to an executive room and it was extremely comfortable. Breakfast was overlooking the beach and very plentiful .......very Israeli! No complaints at all.
Elegant and luxurious with impeccable service. Highly recommended. The breakfast was the best we had in Israel. Can't think of a thing.
The hotel was nice with a great rooftop pool and 360degree views of the city and beach. Hotel is in a great location on the beach and a very good breakfast resturant The hotel is just 5star, very nice but not with the extra trimmings you'd expct from the 5star hotel in other parts of the world.
the recent remodel is nicely done. The dining hall is lovely and the food is good. Rooftop pool is nice, but small. They did not have the room I reserved through Booking.com. I reserved a seaview room but actually only had a city view room available. Also, there was poor communication between reception and the rest of hotel staff - I had to call several times to get a robe that was supposed to be in the room. And had to talk to several people about reserving a Shabbat meal- reception staff was really not helpful.
some recent renovations made the hotel's entrance, lobby and second floor look much better, but still far from luxury. The pool at the roof is really nice, though small. Food is the best experience in the hotel but we have eaten only breakfast. Views from some rooms (south) have a horrible view on the back of the next hotel (Marina) which is really for no one's eyes. Room's carpets need to be renovated. Carlton's Beach area (though it is not the real beach access - it is on the rocks and you cannot go to the sea from there) needs to be renovated.
Close to beach,friendly
amazing all good
I loved the pool on the roof. It gave us a feeling on the beach without the noise. Parking lot adjacent was not clean
The room was very comfortable and nicely furnished. The location was excellent. We had a slight problem with the booking and were compensated by the PR staff very agreeably. Quite expensive.
Great little spot to relax near the beach. Quiet. Clean. Close to Jaffa if you're up for an historical experience. Parking takes some getting used to. Hotel is on a one way street. But they have a deal with the owner of the small lot located North East of the hotel entrance. A very small lot, but I always had a spot. Otherwise, there is a sizable lot to the West if the hotel. Although it may cost a bit more to park there.
Location is the only advantage, in full sense of the word. Tiny rooms are airconditioned by an old-fashioned air-conditioner with on-off mode, making the sleep impossible due to the irritating noise. Tolieta are dissapointing, too. In general, rooms are that small that it gets crowded once you get in.
proximity of beach
The location is very good, right next to the beach. Breakfast quite average but okayish. Irresponsible staff, cracked walls, outdated rooms. Don't ask them to arrange a taxi, it arrives with enormous delay, while getting a taxi at the street is very fast easy.
Good basic boutique hotel
The pictures on the net is not simlar the real. The room was too small, windows also and isolation was bad. The bathroom is too small also and not clean.
Service was horrible. And booking.com did not even transmit my reservation to the hotel because upon my arrival my reservation was non existent.
Comfortable location very small room, dirty windows
location and price staff was horrible
I liked its location, the staff who were very helpful and the food.
LOCATION. The staff, was rude, especially the front desk girl named Katie, she is rude, not helpful and lacks knowledge. The housekeeping stole items from me as well. Worst hotel stay ever!!!!
Dated hotel but well run with pleasant rooms. Food at breakfast was average and in the kosher poolside bar the food is terrible. We had lunch there, a burger and chicken salad, this was by far the worst meal I had in 10 days at Tel Aviv
We had a wonderful time and could not fault the hotel ,we will go back at some time we did book apoolside room however when we arrived there was not one available?
Its location, 100 meters away from seafront. Central, but quiet neighbourhood. Excellent breakfast. Clean rooms with no fitted carpet. Blackout blinds were not thick/dark/long enough to keep morning daylight out.
Position of hotel in Tel Aviv, very convenient. Varied breakfast to suit all tastes.
position Breakfast was not good. Internet Connection didn't work. Park was full and I got a ticket from police because I parked in front of the hotel entrance
Close to the beach, nice staff, good breakfast, clean room. Nothing i can think of.
The Hotel is well located, just in the center of the city. The beach is near by the Hotel. My room was very comfortable, but very poor insulation of the entrance door. To my opinion the price for accommodation is very high.
I liked the location of the hotel I did not like the lack of a quiet lounge, and the boring breakfast.
great service, delicious fresh breakfast, free wi-fi, great location, nice clean rooom with sea view. friendly staff
Good and clean - breakfast was excellent. Lots of coaches - so the dining room was a bit crowded in the mornings.
Free WiFi Internet in the room was surely a plus. Breakfast was nice & they provided towels for the beach. The room was relatively spacious. Nice location. Too expensive for what they offer. The room itself was OK but the hotel needs some renovation.
The staff are helpful and charming, there is a nice, warm, casual atmosphere, your buffet breakfast is terrific - and the proximity to the beach is a real delight! The room was very spartan - nothing cosy or inviting about it. In fact it's pretty bleak - but serviceable. However, this was my second visit and I'd probably come again for the other amenities.
Adam is an excellent receptionist. The hotel is right in the center where we had to be I found Minibar-Drinks on the bill which we did not consume....
The early check in (5am) clerk was outstanding. Very understanding and helpful. The room was big. My tv complaints were cared for as best as possible but with little satisfaction since the problem was mechanical in nature. I got from the airport to the hotel by rail and foot in about 25 minutes which was very convenient. The television remote only worked within 3 feet of the TV, wifi was pretty bad and dropped off a lot, the furnishings looked dated, the phone operator was rude, it was hard to leave the hotel at night since there weren't many options. Furnishings and carpet should be upgraded. Breakfast was very overpriced at 23 USD. It would be nice to have non-kosher options for international non-Jewish guests.
The gym and pool facility and the business lounge. The position right in the centre of town, the building revovations going on and the unfriendly and unhelpful staff
It had a bed and a bathroom. Breakfast was okay but I've had better. They don't charge for Wi-Fi. Very expensive for what it is. The room does not, in any way, resemble the photos I saw on the site prior to booking. The reception was a building site and I do mean a building site with welding, grinding etc all going on throughout the day. No way on earth I'll be back at this hotel!!
The room was clean and quiet. The hotel is being renovated which is creating significant disruption, i.e. the breakfast was served in a room far too small for the number of hotel guests. On one morning I was unable to eat anything, on another I had to sit outside with plate on my lap.
Room was spacious and clean. Typical Sheraton Business hotel style. I hope the Leonardo chain will keep this functionality. Very little staff for such a big hotel. It could almost be described like an Embassy Suite style hotel.
The suprior jr suite was great, the personal was very nice. The breakfest on the roof was great ( Lounge style, with great view over Tell Aviv), The facilities in room where perfect, TV and DVD player in main sitting place, DVD renting in Hotel, Free Wifi (most places in Israel it is an extra service), The kitchen in room is perfect with big fridge:) nice to keep your drinks cool. Service was perfect, nice people commited to their job. I will return soon!
Galit, Li-Or, Michelle, Adva, and all the rest of the staff really helped make our stay a huge pleasure. I would recommend the hotel highly and look forward to staying there again.
We found the location to be excellent and enjoyed the fact that there was a separate living area The smokiness of the corridor and the noise from the restaurant on the 7th floor (we were on the 6th floor).
The location is outstanding .The restaurant is both indoor and a Terrace providing a superb opportunity to enjoy Tel Aviv's skyline and the sun over the Mediterranean The Lobby is small ,my room was under the kitchen and was noisy very early morning .
The two rooms in the suite is very comfortable. There was no porch to the room.
Location and size. Very good location. The staf was friendly and recognized you after a couple of days. I like small hotels they are more intimate. Wasnt as clean as I would have liked. Attention to detail could have been better (had to ask 2x for toilet paper, didnt get a wakeup call as requested.)
The hotel location is very comfortable and near many point of interest including near a highway. There is no parking, business center for a fee for the duration not per day, staff that is not trained and informed on hotel information, manager not polite and rude.
For me, it's the best hotel in Tel Aviv! Just a few steps from the beach. Nice and clean rooms. All rooms are like a studio with a little kitchen and a drawing room at the entrance and a separate bedroom. For everyone who is looking for a pleasant and comfortbale stay!!!
Hospitality, proximity to the sea there was not possible to rent a bycicle - all were rented out
Convenience Rooms were smoking and non smoking combined. The smoke smells wafted into the hallways. Breakfasts were mediocre. One day the cleaners forgot to clean the room. Towels were shabby.
The hotel was pretty nice for an extended stay. It's walking distance from the beach. The Room was rather large, comfortable and clean. I really liked that every room as a nespresso coffee machine (much better than the drip coffee machine you get in the US). The service in the hotel was really average. It takes forever to order a coffee or a juice in the morning at breakfast, the staff pretty much ignores you. The showers in the bedroom have an issue. Their design makes it really hard to not flood the bathroom every time you take a shower
Everything was clean and the front desk lady was very nice. Management knows that they have a very noisy room and they still have it available (or maybe there are more?). It sounds like someone is flushing the toilet on you all night. And when you complain about it, and if the hotel is full, the manager will tell you that you can leave the hotel and they won't charge you. After a long fight with the manager (I am sure none in their vacations wants to fight) he agreed to refund 50% (I still think they should have refund 100%). However I am still waiting for that refund.
The friendly staff - comfortable and spacious room - peaceful and tranquil atmosphere - proximity to places of interest.
We liked the location of the hotel. Tthe amneties were excellent. The room was very clean and the staff was nice. I didnt't like that the price did not include breakfast. the pool was not kid friendly. we did not like the entrance difficult to check in and out with a lot of luggage. The interent service was too expensive.
The mini kitchenette was very helpful, to keep drinks and snacks for the kids. The pool, although small was nice and clean and there were cold beverages available and had an amazing view of Tel-aviv. We felt that since it is such a family oriented hotel, that breakfast should have been included in the price like so many of the up-scale Israel hotels do.
Nice location. Parking included. Sometimes the roomcleaning was very bad and done late in the afternoon. Towels weren't changed, some parts of the room weren't cleaned. Wifi is not free. Some of the hotel staff do not speak English. The "living room" sofa was very old and tired, and almost impossible to sit on.
Very nice hotel, great staff.Pool at roof of hotel was very clean just do not open before 10 am. We are very pleased
The hotel was perfectly located for my business appointments and being one street from the beach was an added plus. Another positive was the beautiful rooftop swimming pool. Everyone in the hotel was friendly and professional. Pool hours were a little unfriendly as a business traveler but I did have time on Saturday.
That I could move out next day We ordered a room with balcony through bookings.com and git a room without balcony for the sme prize. After we complained a reduction of us$ 20.- was given. The room was bad equipped, loud, the way to the ocean far, nothing appealing in so far.
I love the hotel, the area, the employees were super to us. Fantastic. Not really, I would only suggest a more American palate friendly in house menu
1. Extremly helpful staff at the reception. I was impressed of the way they tried to accomplish all my requests. I had quite a lot those days. I was also impressed by the Manager's idea of sending me a signed bday card on my bday ()shows care to the customer.2. The view and the balcony from the Executive Sea View Suite Apartment are breathtaking. 1. It is an old hotel, not refurbished since probably its 70-80'S.2. The elevators are poor and the cards allowing to go to the vip floors are a pain in the arse.3 Way too expensive for the comfort that it offers!!!It does not worth the money I paid! I would give to my apartment a 3 stars rank, not a 5.
Beliggenhed i f.t. strand + joggingmulighed langs havet Trænger til en kærlig hånd i badeværelser
Lækker morgenmad og aftensmad med mange forskellige grøntsager, frugter og oste. Bør moderniseres med friske farver på væggene, nye møbler og fladskærm tv med flere kanaler. Desuden bør internet på værelserne virke upåklageligt hele døgnet.
Great location, really comfy bed and fab shower Breakfast a bit limited but did the job fine
Location is good. Near to "Kerem Hatemanim" and "Neve Tzedek" area. Service attention was poor and sometime agressive. The promised sea view does not exist. Instead we've got a view to an ugly building on construction. Very poor respect of "shabatt" in the hotel not shabatt elevator and no facility for late room occupancy for Shabatt observants.
Absolutely gorgeous hotel, great value, brilliant location, lovely rooms, great original breakfasts, staff just fabulous & helpful. One of nicest stays i've ever had - and that includes a trip to w Hotel, Oahu! Highly recommend this hotel. Guests treated individually, staff so helpful etc. Absoulutely nothing to complain about
Very helpful staff, clean and modern rooms, excellent breakfast, great location.Just sorry we couldn't stay longer! Definitely recommend it to friends.
Good staff,prompt service,easy to go anywhere Breakfasts without meat
position for the beach was fantastic.staff were friendly and the rooms were comfortable, clean and on the whole it was a good value, enjoyable stay. if you are intrested in shopping/bars its location was also good without being in the thick of it !!
proximity to the beach is excellent, as well as many shopping areas and restuarants. no room service, no parking.
location,cleanliness staff no rooms available to extend stay (Guess they are too popular) :-(
Excellent breakffast and served till 11am The room we were alocated was extreemly small and should only be used as a single definately not for 2 men.The roof terrace was not available and no food available only at breakfaast No bar for a drink and the balconies and not suitable for sitting out on.
Location, the staff was knowledgeable about the area, clean design of the rooms
Tremendous staff, young entheusiastic and happy to help out Occassional smoking on a non smoking floor, staff quickly rectified this
A centrally located small hotel close to the beach. The rooms are small but clean and adequate. The service was very good. The welcome was very warm with a plate of fruit in the room. The breakfast was excellent.
Internet only in the lobby so guests gathered there with their laptops. Some were using Skype, it was noisy - not conducive for work and there were not enough power sockets. There was offensive racist conversation in the lobby (Obama is a f***ing n*****) which the staff seemed to condone.
I would like to have wi-fi in the room not only in lobby
close to beach, interesting neighbourhood, helpful staff, excellent breakfast nothing
the staff were friendly the booking process was very difficult--we booked online but then spent three or four hours calling the hotel because they refused to acknowledge the booking; we then called booking.com to ask for help or cancel and only after that did the hotel acknowledge the booking.
Good breakfast-offer / daily change of towels / less noise / friendly staff / clean rooms / easy check-in and check-out
top service at the desk
Great staff clean room Room was tiny
The staff was very friendly and responsive. The renovated rooms are clean and neat. The proximity to the beach and market is very convenient. I was amazed by the politeness of the staff. They are very friendly, helped me to bring the luggage to the room. We had the late evening flight and the front desk person accommodated the first floor room for us for the rest of the day to take a shower and to change. The hotel personnel exceeded all our expectations and made our stay good and absolutely comfortable.
Great staff. Super nice people. The hotel itself...meh..definitely definitely not five star, perhaps not even four. Tiny room and bed so small I could barely fit. Noise from hallway came into room. I'd say it's a good four star. The bed was tiny, barely fit one person.
location of the hotel The price of the room included breakfast, but due to an early flight my husband and I had to leave before the breakfast was served (8am). What was disappointing was the fact the hotel staff did not bother to prepare for us even a cup of coffee at 7am before our journey. Very diaappointing.
The friendly and helpful staff were the highlight of my stay. Intuitive and very ready to go the extra mile. The room was a little sandy when I first checked in.
Staff was extremely friendly and helpful. New, fresh clean & attractive. Has no elevator, but staff enthusiastically offered to take care of luggage.
The staff was very helpful and professional. The room was pretty and clean, the bathroom very modern.I particularly liked the different lights you can choose for your room.Magazines were available on the terrace. Very close to the beach but in the same time, quiet. Close to restaurants and ATMs. The room can be somewhat unpractical, for example it has little or no space for a suitcase. The bathroom door is almost transparent and the light from outside filters all the way to the room at night (it can be difficult if you are not an easy sleeper). The breakfast is a la carte, not a buffet, but nevertheless it is delicious and plentiful.
The location near the beach was very good. Asking for a glass of red wine without checking price. Cost around GBP 10 !!