Diamond Cottage Resort & Spa

beliggenheden var god. Der var ok stille om aftenen / natten. Personalet på nær én var glade og servicemindede. Det var billigt at bruge roomservice og bar ved poolen.

Den ene som ikke var servicemindet, trak voldsomt ned i karaktererne. Han (Receptionisten ) opførte sig voldsomt respektløst overfor en anden kunde og mig. Totalt uacceptabelt. Poolen var beskidt og ikke vedligeholdt. Dette blev dog rettet efter henvendelse til personalet. Generelt giver hotellet indtryk af at være slidt.

I liked the kindness of the staff.

The bathroom was clean but old. The pillows too big and hard. the bed too hard. The terrace did not have any sun bed (only bigger chairs). The advertising said the room has pool access but it it was not access to the real pool, only to a small narrow one.

The pools were excellent. The room was comfortable. The location was handy for shops, restaurants and beach. Nice views from 4th floor over sea and tropical hills.

The aircon barely worked and had to be put on 5 degrees to function. An engineer came to help but said it was OK. Staff generally spoke basic english. Our room was furthest from the reception. There is a steep hill up to reception then a steep hill and a set of stairs before you reach the elevator and we had to walk from there around the hotel to reach our room. I would not recommend for elderly, disabled, small children or unwell persons.They do have a buggy to assist part way but the ride was a little 'hairy'! The breakfast was average and quite basic. We tried the hotel restaurant food twice and found it very average and bland. Large noisey groups used the swimming pool after 11pm at night.