Hoteller i nærheden af Lufthavn: Ras Al Khaimah

Fordele: Fantastisk facilitet Junior Personalet gør virkelig en indsats

Ulemper: Ledende medarbejdere opførte sig som gæster, og du spiser der på deres nåde

Fordele: The place was very nice also the view was amazing

Ulemper: Nothing much but we ask for the room service for something it come late to us

Fordele: Location and service

Ulemper: Price it’s too high during very low season although hotel was almost empty

Fordele: Medarbejderne var meget hjælpsomme med se t udtjekning og der var gratis vand ved poolen.

Ulemper: Ac’erne dryppede og hovedpuderne var ikke så behagelige.

Fordele: Room ,view, good, service

Ulemper: Small problem with hot water. Room was changed without any hassle Paying to use a cabana Paying 35aed to deliver room service was inappropriate

Fordele: Big rooms, very good food

Ulemper: Timings for pool, beach and kids club only till sun down. Which is a pretty short because there is nothing else to do at the resort and with kids in tow nothing to keep them occupied either.

Fordele: Everything is Acceptable BUT there are few little things to tell; and I hope that they can change them.

Ulemper: - I reserved a villa with a complementary breakfast included, however, Due to the dangerous Covid-19 nowadays, I asked them to bring the breakfast to my villa without going to the restaurant, just to avoid gathering specially for my 6 months old baby, but unfortunately they refuse to bring the complementary breakfast and said that I have to bring my family and come to order or if I want a delivery then I have to pay for that! So I didn’t go and the complementary breakfast is useless. Even I f I plan to order, the minimum meal there is around 150 AED. Thats the main point. - Second thing, the villa is very very very expensive and I dunno why it is very expensive like that ! I mean for what ! I didn’t see anything deserved this price for! Regardless of the main point which all the hotels have. - The sofas are very dirty with too much dust inside which we couldn’t set on them for 1 minute

Fordele: Everything about our stay at the Ritz was absolutely amazing! The facilities were great! The food was delicious! The staff were friendly, professional and polite at all times. My family stayed here for 2 nights and made some beautiful memories! My daughter loved riding the cycle around the resort- we used the cycles most of the time to get around the resort. The atmosphere was tranquil! We saw an Arabian Oryx which was so exciting for us. The pool had such a nice vibe, we liked that the music was chill and not too loud- so that was perfect. The pool at our Villa was pleasant as well, and the bathroom was amazing! We would highly recommend the Ritz to anyone looking for a pleasant and comfortable stay!

Ulemper: Nothing.

Fordele: Everything

Fordele: Facilities were amazing, the staff is great the villa is beautiful

Ulemper: The toilet wasn't clean when we checked in. They had to come back and clean it. Also it was bit noisy in the morning.

Fordele: Blev tjekket ind sent og blev opgraderet til en villa med pool. Fantastisk. Fantastisk beliggenhed, smukt område og strand.

Ulemper: Lysene i soveværelset virkede ikke, restaurantudvalget er ikke så varieret, men generelt vil jeg helt sikkert vende tilbage igen.

Fordele: The way I was treated in the property was bad. The AC were extremely poor and I was advice to change my room at 1am (morning) and get setlled down by 3am. My whole experience was messed up.

Ulemper: The way I was treated in the property was bad. The AC were extremely poor and I was advice to change my room at 1am (morning) and get setlled down by 3am. My whole experience was messed up.

Fordele: Overall very good resort stayed in one bedroom villa was a good size with cracking views.. Excellent pools and beach

Ulemper: Wasn’t that impressed with the food at the Resturant’s..

Fordele: The property was very good and comfortable

Ulemper: Could be a bit cheaper than it is

Fordele: Nothing to like about this hotel as their management do not have any respect for customers any they only care about money................... The management of the Cove Rotana Resort rejected my confirmed booking during a Public Holiday, because a had a discount rate from my travel agency ................... The Hotel had increased their room rate during the Public Holiday and rejected my confirmed booking on a discount rate........., I made my booking before 5 days of my stay and at that time still there was a lot of rooms available, about the same time when the public holiday was announced.

Ulemper: I made my booking through a travel agency and not through the hotel site for 3 nights ............. Before going to the hotel I contacted them for my booking, they adviced me that I don't have a booking and I should contact my travel agency. Without stating that the hotel rejected my confirmed reservation because of the discount rate I had. ............ When I contacted my travel agency, they assured me that my booking is confirmed and I don't have to worry. ........... When I arrived at the Hotel on my reserved day, the front disk had no respect for my confirmed reservation. They only answered me with "we rejected your reservation", after waiting in a long queue for my check-in ............ I asked to speak to their manager, waited for more time and asked for the Manager for few times before they show up. They simply answered "we are not responsible for your booking and your travel agency are responsible" ............. I tried to reach a solution with their managers, but they simply stated we are fully booked and can't offer you anything. What is worst, they had a booking for the second and and 3rd night of my booking, but they asked me to pay full rate and my reservation discount payment Is not accepted.

Ulemper: The private pool water was very cold and we couldn’t swim

Fordele: Everything was great but only the room TV was very poor

Ulemper: only the TV

Fordele: It’s clean and good facilities

Ulemper: The beds are very strong and the elevators are miserable

Fordele: Very nice view and comfortable room. Had a nice sea view. Pool was good. Nice gym, near to a mall and tennis court and garden was good as well.

Ulemper: Had some issues with lift. Had to wait for check-in although we arrived 1 hour past the check-in time. House keeping around the pool area could have been better.

Fordele: Location

Ulemper: Lack of ambiance in bar and restaurant.

Fordele: Clean and quick check in and out and it has everything

Fordele: Location is beautiful and the room was clean.

Ulemper: They give us twin bed that they combine and there’s temporary blackouts during our stay.

Fordele: Easy access, calm area, very clean

Ulemper: The breakfast doesn't worth it's value. No (croissant, pain chocolat, cake, omelette. Honey, fruit, mineral water .....) Very limited choices and average quality. No swimming pool.

Fordele: The place it was quite

Ulemper: It WAS not clean and the cooker not working good the pool was cold and dirty the towel was dirty...

Ulemper: Breakfast definitely needs improvement, below par. Spread given for the breakfast is very less.

Fordele: Khadija at the reception was very helpful and sweet. The pool was across the road but very big and clean. Kitchenette had all the necessary appliances, tableware and cutlery. A lot of nice cafes around the hotel.

Ulemper: The beach was closed so couldn't check it out.

Fordele: I was pleased with the treatment of the staff, their reception, and their welcome. At the same time, I would like to thank Mr. Sufyan for his assistance to us in the speed of preparing the villa, especially since I was with my family and we needed to rest in the villa quickly after the trouble of the road.

Fordele: Upgrades for the room.

Ulemper: Well start from the check in, No eye contact, thats very basic for hospitality industry.. Communication is not clear and had to ask to explain the inclusion. As mentioned online, which sounds like wrong, there are no options apart from soft drinks and few alcoholic beverages, however when you book its mentioned cocktails and mocktails too which didn't happened to be there in option. First night was fine, however due to some noisy neighbors we had to change our room which was okay as we were the one who had the issue, however second room was worst in terms or engineering issues, had to fix those first once moved. And the most pathetic part is that there is no WIFI in yhe room.. Yes you read that right, No WIFI in the room. Surely wouldn't recommend to anyone who wana visit and stay as couple.

Fordele: Every thing is perfect...the receptionist staff...the restaurant staff .... over all ...especially receptionist staff EMAD he is very very very nice guy and very helpful...relly i would recommend the hotel becuse of this guy thanks to him ...also the cheif Restaurant he is Indian guy whith glass i dont know his name ...when i request him for some food item for my son he did ... also Restaurant manager mr SAYED very understanding guy and helpul alwys smiling and he left good experience with me ....

Ulemper: Every thing is perfect excpt the wifi is very slow and not working inside the rooms

Fordele: The staff was very friendly and assisted in every demand we did. Only a small note to the food and beverage, but somehow understandable due to the period we facing, some suppliers apparently didn’t deliver some of the goods while we were there...also the WIFI is not Top :( However is a nice place, and we will comeback for sure :)

Ulemper: Staff, view, room, service reactivity...

Fordele: Great animators, yoga, Zumba, aerob2, disco for kids and adults. Beautiful territory!!

Ulemper: Everything. Only food (salads and sweets was no so good!! Main courses was OK)

Fordele: Thank ‘especially to Mr imad at the reception he was so friendly

Fordele: The accommodating staff especially jansel. She’s very nice and very friendly not only of us Also to other guest.

Ulemper: About wi fi connection.

Fordele: View

Ulemper: When booking, beds proposed ws 72-80 and another one of 60-70, but there ws one double bed maybe of 60-70 and we were provided with one single which ws maybe only 35-50 inches. We paid a good amount so accordingly we should have been provided with equal facilities or as per commitment in booking.com. I mentioned it to house keeping representative while he was setting a single bed which had tyres making it more dangerous.

Fordele: The bed was extremely comfortable. The staff were very friendly. It was good value. The food was good.

Ulemper: The hotel is a little outdated. We had to pre-order our food from the restaurant before 3pm this was very unusual.

Fordele: The rooms are renovated and the hotel facilities are great. The hotel staff are very friendly specially the receptionist (Karim), he was very helpful, honest and supportive, he even helped me to get my luggage from the car.

Ulemper: The TV was bit small

Fordele: Food & drinks

Ulemper: Little crowded

Fordele: Was really amazing facilities Special thanks for the staff to made our stay this much great, starting from (Mr. Kareem) on the reception who was really professional, friendly, smiling all the time and he was so kind even to provide us with a free of charge upgrade which really made our day and was good surprise from his side, even he have informed us about some nice offers in the hotel which we was not aware about it and for sure we have used this offer as it was attractive, thank you so much Mr. Kareem and sure because of your professional hospitality we will come again :)

Ulemper: Food was not this amazing

Fordele: the beach was perfect .

Ulemper: It was the worst hotel I have visited the room was freezing we end up sick . We ask for help they couldn’t do any thing about it they just give us some extra blanket . We really love visiting RAK but this time it was a nightmare.

Fordele: The staff, facilitates, food and recreational activities available to all the guest.

Ulemper: Everything is perfectly awesome.

Fordele: The staff was super friendly and helpful. The rooms are clean and comfortable - not super fancy, but perfect for getting a good night sleep. There are a lot of beautiful plants and flowers outside. Having the beach less than a hundred meters away is great!

Ulemper: The weight room needed more AC units - it had two, but they just couldn't keep up! Along the walkway in between the hotel and the beach at night there is a disgusting scent... It's only in a couple of small areas, and I'm not sure if it's a stagnant pool of water, animal feces, or something else.

Fordele: Huge choice of breakfast, EXCELLENT view and huge room.Staff upgraded me,no extra charge. Beautiful place and facilities. Nice coffee shop and restaurants. Just across the road from the beautiful corniche where u can cycle,walk,scoot around or relax at one of the lovely cafes and enjoy the views

Fordele: Beliggenheden er super.

Ulemper: Personalet var meget uhøflig! Opkald til receptionen ofte blev ignoreret! Fik ikke skiftet sengetøj på alle Room service.

Fordele: I like everything about the property, reception Mr. Amran was very helpful and gave me a late checkout although it's Friday. Also you can go to the resort which is so nice. The room was very comfortable and organized. We went to Acacia Club, Dj music was exciting and you ca request a song if you like to hear, ask about 3 people Justin , Kumari, and Vignesh. They will always be around you whenever you want and whatever you want, the staff in the club is so nice, i usually come every week to spend time in the club.

Ulemper: Nothing to dislike, because it is clear as a diamond

Fordele: Every good

Ulemper: The pillow is uncomfortable with poor room amenities and bathroom hygiene

Fordele: We got an upgrade to a room that recently got renewed and they were still getting feedback. We only can say that the room it's amazing! spacious, a lot of light, wc with everything, comfortable, it was really good. we compared with the other rooms and we like this one way better.

Ulemper: just in wc inside of the shower you don't have a place to put the shower gel and shampoo.

Fordele: Yes it was good place and it’s clean as you go

Fordele: Location, shaded car park, good Philippine receptionist

Ulemper: Single glazed windows allowed noise from construction equipment

Fordele: The staff was pleasant and helpful! The room was clean and we had a very good night's sleep! Location ideal!!We got an upgrade!! Received complimentary bowl of fruit!! Awesome!

Ulemper: All went well!

Fordele: Everything else

Ulemper: Varieties at breakfast

Fordele: Perfect location, clean beach and great service. Everyone is always happy.

Ulemper: More toiletries to be placed in the room such as toothpaste, cotton wool, disposable bag for sanitary towels

Fordele: Morgenmaden udmærket men aftenbuffeten lidt kedelig. Sengene gode Dejlig strand og solsenge

Ulemper: Hotellet er temmelig nedslidt Mange små børn, meget støj i restauranten

Fordele: The staff! At the reception and at the beach, in the restaurant and the house keeping team, everyone was very nice, friendly and careful to the customer need. All of them were working hard to make the guests happy. Thank you Hilton Staff! You made our stay very pleasant

Fordele: Location to beach

Ulemper: The room is basic not 5 star

Ulemper: It is not clean

Fordele: Beliggenhed

Ulemper: Restauranten. Stort larmende cafeteria

Fordele: Big and comfortable room. The best of our stay was Nina at the reception, she was polite and helpful, she make us feel welcomed.

Ulemper: When we arrived at the hotel at the check-in there was a guy at the reception who treat us so rude, we were so mad that we were about to leave and book in another hotel, but then one girl arrived, her name Nina and she was very polite and helpful so we decided to stay.

Ulemper: Pool is not temperature controlled! It was so hot. We complained and they said they will fix it! But next day it was same. They refused to turn on the chillers

Fordele: Facilities

Ulemper: Took me 45 minutes to check in. AC was not cooling. Toilets at the lobby dirty and smelly.

Fordele: The layout and it was beachfront

Ulemper: It took forever to get served for breakfast. Not the staff fault, rather it was lack of management.

Fordele: Rengøringen var virkelig I top og receptionisterne meget venlige

Ulemper: Alt på hotellet er meget dyrt. Dårlig roomservice.

Fordele: Good selection of facilities.

Ulemper: No extention to check out time which was problematic.

Fordele: the green areas

Fordele: Excellent service, not too busy, great water sports on the lagoon. Good value with booking.com

Fordele: the hotel is great place for family vacation, beach is beautiful and the staff are freindly

Fordele: the room view..

Ulemper: few stuff during busy days, which cause delay during check-in and check-out.lack of facilities in the room for example, no bath robs, no boiler, no tea or coffee, no iron) which should be available in all 5 starts hotels. the resort is very big but still have only 2 small pools which makes them very crowded.

Fordele: Dejligt værelse, søde og høflige ansatte,god service, pænt rent.Dejlige fredelige omgivelser, flot have.

Ulemper: Nej.

Fordele: quiet, beautiful location

Ulemper: The food was selection was ok but not what I would call 5 star standard. There was no ambience in any of the restaurants.

Fordele: My room wasnt available on check in, but because of this I was upgraded to a beach front room.

Ulemper: $review.cons

Fordele: Employees are all well trained, only exceotion is the reception clerk.

Ulemper: $review.cons

Fordele: The friendliness and the peaceful and restful environment

Ulemper: A little dissaponted with the Coffee shop environment at Dinner and Breakfast

Fordele: Good boating facilities

Ulemper: It is not a 5* quality hotel. It is more 3 to 4 star.

Fordele: Location and room size

Ulemper: The clients were noisy and strange mouvement whole night

Fordele: I commend Clinton at the concierge he was very helpful and nice! Keep it up!

Fordele: Spacious room and nice staff

Ulemper: There is too much sound at the higher floor of our room and even ourtside we Can hear the noise..

Fordele: Staff is good but restaurant is not good

Ulemper: Perfect view

Fordele: Every thing

Ulemper: The windows should be more stronger because the sound is coming inside the room

Fordele: Staff were really helpful and trying to accommodate our needs, however, the options were very limited.

Ulemper: Not a family hotel! The bad smoking smell, smoking stains on the carpets/sofas.

Fordele: All staff where nice and very friendly and accommodating.

Ulemper: we had to move to 3 rooms, which was annoying within a 2 days stay...First room had constant drilling above us, second room we moved in had blocked toilet that had to be plumped at mid night, third room was good. Only one restaurant was available to eat all meals, even when we asked about the other restaurant we were told it opens only for breakfast then there is this one restaurant for all 2 hotels guests. Sadly the food in that one restaurant wasn't that good. We actually left dinner on day 2 midway and went to grab a bit in the nearby mall.

Fordele: The facilities and the location.

Ulemper: Nothing to mention.

Fordele: The English pub food was good (glad as the food in main restaurant was not great at all).

Ulemper: In the 9 years living in Dubai I can compare to a number of hotels stayed at in different Emirates, this was not a good experience at all. Didn't start great when you wait 10mins for valet and wheel your own suitcases into the lobby area. Food was very repetitive, all inclusive drinks very restricted (refused bottled water until 10.30am and had to pay for coffee such as latte), asked twice for kids beds in rooms as they were not there on arrival despite asking at booking, asked 3 times for towels to shower as non left in room after cleaning, child sick on bed, took an hour for housekeeping to arrive and didn't want to clean mattress, just said 'it is ok we will just add two sheets', and warning all they did was turn the mattress over. Glasses served around the pool, H&S risk especially when the waiter spills all the coffee over everything. AC not working effectively in bedrooms, reported it and all they did was turn it up high but still warm. Not great seeing as we had just stayed at an all inclusive up the road the day before for a few days and the experiences were on a different level. Certainly not a 5 star and would be extremely apprehensive about returning.

Fordele: The property was great with big, spacious rooms. There were plenty of sun beds on both the beach and around the pool areas. The staff were very helpful and friendly too.

Ulemper: The restaurant area was lovely with a great variety of food. However we felt you may want to put measures in place to stop both adults and children getting plates full of food leaving none for other guest members, to then only leave these untouched on their tables. This was such a waste.

Fordele: I liked the location, sea view is excellent, breakfast is very good and has a lot of varies nationalities food , the closure of Al Hamra Mall and all shops and restaurants. Also the availability of those scoters everywhere for our kids to use for moving from a place to other, staff of house keeping was so friendly.

Ulemper: I was not happy at all in the check in which extended to 45 minutes, many guests came after me (5 Guests) and they completed check in easily but I cannot as the lady in the front desk name Menalyne or close to that name, she doesn't knew how to do that job, and keep asking her colleges what to do, she has to be under training before facing customers. in Breakfast All Mags for the coffee machine are smells.