Hoteller i nærheden af Lufthavn: Santa Cruz Viru Viru Intl

Fordele: The room service food was just warm French fries cold!

Ulemper: Food not hot

Fordele: Breakfast

Fordele: nice location. comfortable and safety. The best thing is that the hotel has the spa and sauna. It was really great.

Ulemper: se tenia lo mismo precio entre internet(booking.com) y persona(recepcion). They used different currency. I booked in bolivianos but I had to pay in dollar because of the difference

Fordele: Waiters were kind, polite and professional

Ulemper: The hotel was is not in good condition due to the lack of staff The hotel room sink was liking The reception service was unclear about what we have booked in the system and gave us the wrong rooms The service was not a 5 star hotel compared to other places Hotels.

Fordele: Close to Ventura Mall, very friendly staff in the lobby helping with taxi and bags. nice pool area with a small play ground for kids, we got a nice baby crib without extra cost. comfortable beds. The inside pool looked very pretty although we did not use it. There is also a waterslide for kids which might be fun although we did not try it.

Ulemper: The hotel felt a bit worn out as it has seen better Days perhaps ten twenty years ago. Hardly any vegetarian options in the restaurant and the pasta we were served was not very tasty in the end. Breakfast ok but it is quite pricy for what you get. There are other newer and more updated, prettier hotels in the area to a lower cost. The area had quite a lot of mosquitos (not the fault of the hotel) perhaps due to the location and of course the time of the year. The gym was small and a bit worn down. The pool area (and our window) is facing a very trafficked road.

Fordele: Close to city center

Fordele: This is essentially a business/conference hotel, and we were at first disappointed with this. However, the swimming pool area is nice, staff very kind, and the location is not too bad; walking distance to several good restaurants and even to the centre of town itself if you can spare 20 minutes.

Ulemper: It is not the most cosy or spectacular option. We had to change rooms to find one that corresponded to our expectations (but the staff was very forthcoming in that respect).

Fordele: Very good location, nice pool with nice view, also the breakfast was really good

Fordele: Pool

Ulemper: Over priced!!

Ulemper: Everything was awesome except two things. 1. Service around the pool was very slow. 2. Food & beverage prices were absolutley ridiculous, too expensive.

Fordele: The property is beautiful with tropical gardens and a wandering peacock! The pool is nice.

Ulemper: A bit loud around the pool area with blasting music. The staff are nice, but needs more training.

Fordele: The gardens and pool area are beautiful, including a peacock wandering around the property. Staff are in general friendly.

Ulemper: It was too noisy with loud speakers playing music by the pool. The bathroom needs better maintenance, including mold treatment.

Fordele: What can I say. This is my favorite hotel in Santa Cruz de la Sierra. I would not think going to another hotel when I go to this city. To put it in a few words, this hotel transport me to the Caribbean. I feel that I am in paradise. The attention is superb, it is clean, it has a diverse architecture. Its restaurants are also top of the line. The hotel is located near everything; shopping, good restaurants, etc.

Ulemper: All good...

Fordele: Absolutely fantastic!! The room, the cleanliness, the staff, the food, the pool, everything. Couldn't recommend it more!

Ulemper: You can listen everything from room to room. I was with my two toddler boys and there was a couple next door making love and screaming like crazy. Very uncomfortable it was late at night. I had to shout "Silence" I thought this is not a Motel to be listening to this like a porno. Very disgusting! If there are only couples and the hotel knows you can listen everything they should be places for families and just couples.

Fordele: Everything it's ok....except for shower in the morning.

Ulemper: The shower not heat at 5 a.m.

Fordele: The rooftop was great - we went out on a hot afternoon and had a nice afternoon / sunset on the roof. I also went to the golf course on Sunday evening to check it out and make arrangements to go early on Monday morning...and then found out the course was closed on Mondays :-(

Ulemper: We thought everything was great. Would have been nice to know that the golf course is closed for maintenance on Mondays - and they also told us that the rooftop pool was closed on Mondays too. Also, in effort to help improve the experience for the next person who likes to golf (and not to be overly critical of the golf course) - it would be nice if the course would invest in a couple sets of used nice golf clubs - perhaps a used 10 year old complete set of whatever decent brand they can find. I love golf and was really happy to just be walking a course with a few clubs - but it was literally a 'mixed bag' with no driver, some graphite shafts, and just difficult to gauge any sort of distance - especially on the island green 17th....but I loved it and I'd do it again because it's just nice to golf.

Fordele: Staff extremely professional

Ulemper: The Air condition when off in the room. It does not work well. Doesn't cool down. Also there were small bugs in the bathroom and one on the bed. Very awful for such a beautiful place.

Fordele: Very comfortable massive hotel. Quite far from the city center, but well reachable with uber. Very convenient transfer from airport for free. Good breakfast with lot of options. Room service food and wines are perfect.

Fordele: The building and the room. That's all.

Ulemper: For a 5* hotel, the services were really bad : - Taxi 45 min late - VIP bar empty - 20 min to take an order - 30 min to get a beer - 45 min to get the food - No call for a delivery - Taxi driver tried to charge the ride (ripoff), which is free Never again !

Fordele: The air conditioning was the major reason for staying in this type of hotel

Fordele: Good location close to restaurants, mall and grocery store. Room was very comfortable, excellent lightning, places to charge devices, equipment for making tea and coffee. Good breakfast buffet with a variety of different food and drinks

Ulemper: Would have preferred real coffee in the room instead of instant. Hotel taxis were expensive

Fordele: Great breakfast and staff.

Ulemper: In room 503 the USB charger on the clock drained all the electricity out of my iPhone. That clock needs to be replaced.

Fordele: Comfy beds ans spacious apartment.

Ulemper: They charged me for the couch which was supposed to be included.

Fordele: It is my second time that I booked at this hotel. I am so satisfied because the hotel is clean and cozy. I hope they continue to provide the great services.

Ulemper: Nothing, everything was okay.

Fordele: Very efficient communication through WhatsApp

Fordele: Staff is very friendly and helpful which makes it a great place to be. The bed is very comfortable. Breakfast is varied, also nice!

Fordele: Stort værelse

Ulemper: Alt andet. Dette 3-stjernede hotel har 10 værelser. Falske reklamer

Fordele: Service, location n rooms.

Ulemper: Breakfast, food, old property need renovation.

Fordele: The breakfast was delicious, and room was tidy and clean.

Fordele: hotel is great and of good value but it needs a little bit of work on the carpets and minor things. rooms are top class. location is great and easy to find.

Ulemper: a bit of the common areas need to be remodelled.

Fordele: Large suite, very comfortable.

Ulemper: Breakfast needs improvement.

Fordele: We always stay here when in Santa Cruz... it’s clean, has great facilities and you can generally get a one bedroom suite eith a patio for a great rate. I like it very much!!!!!

Fordele: Excellent place in entrance to equipetrol.

Ulemper: All was well. Cleaning adequate. Bar closed at 10 seems a bit odd for location and late arrivers as myself.

Fordele: The eggs where first plain of pepper and nect salty

Ulemper: Our room looking at the noicy San Nartin Av. Total: two nights without sleeping

Fordele: Evrything

Ulemper: Nothing

Fordele: We arrived very early in the morning and we had the room ready. A warm welcome from the hotel. Large double beds with powerful air conditioning and fridge.The TV broad programming of various channels.The clean and modern bathroom.The excellent buffet and very varied with typical dishes of the area.The day of departure at dawn call you to the agreed time.

Ulemper: Not comment

Fordele: Good and confortable bathroom, spacious bedroom with good light. Restaurant very good at reasonable price. Centre at walking distance. Transit to and from airport is well-organised. Friendly service.

Ulemper: Concrete building poorly insulated for noise. Best to ask for a room around the the swimming pool and not on the streetsite.

Fordele: everyhting amazing

Fordele: I like this hotel. It’s comfortable and beautiful. Hot water is very strong. All members of staff were very friendly and helpful. Breakfast was good. Wifi was very fast.

Ulemper: A little bit out of centre.

Fordele: Only a few blocks from the town square, hotel has swimming pool , reasonably bfast siread

Ulemper: Could be noisy if you have a street facing room, rooms are good size but a bit worn, Hot water for shower was always lukewarm, I reported such but it appears that's the norm. I stayed 2 nights las day bfast was basically 1/2 hour late being set up

Fordele: It was very close to the airport. Excellent for early flights.

Ulemper: It was of course expensive....

Fordele: It is very spacious and clean. Great pool

Fordele: big rooms; nice staff; free airport transfer; quiet place

Ulemper: breakfast was definitely no 5 stars; hotel has seen its best years, but for this price still nice stay

Fordele: Location, room

Ulemper: they did not pick me up at the Airport / staff can not speak English / haven't had any hotel information magasin in the room

Fordele: Breakfast was 5-star hotel-style featuring the local farms' flavors. Fruits were fresh with an excellent texture of pineapple, and papaya. Deli meats were carefully selected from the best brands because their taste was a mixture of traditional and Bolivian.

Ulemper: The front desk personnel in the afternoon was not available, with excuses for everything that was not being done. Absurd excuses, such as "sorry I forgot to hang up the phone, so I couldn't answer." I was at the airport for one hour calling the hotel for a shuttle. They never answered. I had a premium reservation, but she gave me the worst corner room she could think of until I had to complain that I made a reservation for a premiun room (I figure that this is BOOKING.COM fault). The same front desk person, she forgot to put a note to wake me up at 5 am. The afternoon front desk person did a roach motel kind of service. BUT consider, that day there were anti-government demonstrations and blockades, the hotel severely shorthanded, everyone did an awesome service worth of a 5-star with the exception of the front desk lady causing a severe detriment in service. The front desk is the face of service.

Fordele: God beliggenhed.

Ulemper: Wi-Fi var svagt! Jeg var nødt til at oprette forbindelse til nærliggende restauranter. Ingen mikrobølgeovn på værelset.

Fordele: Very good the staff and facilities

Ulemper: the decoration is a bit excessive at the reception ... much mannequins!

Fordele: Nice room and clean

Ulemper: Expensive Didn’t had towels for 2 persons even though I reserved a room for 2 persons

Fordele: Customer service was outstanding. Transportation to and from Airport was on time and friendly.

Ulemper: I was happy with my stay

Fordele: Close to the airport and few minutes by car from downtown.

Fordele: very confortable, clean but breakfast was very basic, bread and juice

Ulemper: breakfast was very weak, only bread and very sugary juices...

Fordele: I loved the restaurant the food is simply delicious and also from the pool to cool off the great heat that it was

Ulemper: I used the hotel only for one night to board early, but the time I was there was good, ideal for making this transfer very fast considering it is reasonably close to the airport

Fordele: The breakfast had a wonderful selection of cheesy breads, sliced ham and cheese, scrambled eggs, granola and yogurt, and fresh fruit and juices, along with all manner of teas and coffee. Table waiter filled our water bottle with potable water for free. The apartment itself is sparse but functional, with some cutlery and a stocked minifridge and microwave. The shower was hot but low pressure. Bed was firm and comfortable. AC units were powerful and easily adjusted. Complimentary soap and shampoo provided.

Ulemper: Room decor is a bit lackluster. Not a romantic getaway, but a functional one. Only one towel placed in a room with a queen bed.

Fordele: The stuff was very friendly, the rooms clean and the AC working perfectly. The location is great if you have an early flight.

Ulemper: The pool water was a little dirty as there were a lot of kids playing in it.

Ulemper: the rooms smells really bad, we check out 3 day before, actually we don't get a credit!

Fordele: The location was close to airport.

Ulemper: The door keys

Fordele: The hotel was at a great central location, super close to everything! The breakfast was amazing and the air conditioner in the room was wonderful to come back to at the end of the day. WiFi was fast. Oh! Also the pool lights changed colors in the evening, so that was cool.

Ulemper: There was a card in the room threatening to charge you $40 if you stained/marked a towel. I had thrown a towel over the shower curtain rod after using it, and when I pulled it off it had black marks all over it (I guess the shower curtain rod wasn’t clean). I scrubbed that towel for 30min so I wouldn’t be charged! Once while showering as normal, water actually came up from the floor drain and started flooding the bathroom. I turned off the shower, waited until the water went back down the drain, and cautiously turned the shower back on low pressure and finished my shower. There was not clear understanding between employees. We were looking for a hotel to spend New Year’s at, and the website said their pool would be open until 9:30pm. So we called beforehand to see if New Year’s Eve would be different since it’s a holiday. Over the phone they said the pool would be open until midnight. Upon arrival the front desk said the pool would be open until 9:30, at which point people who bought an expensive dinner could stay at the pool later. When we actually got in the pool that evening employees came out and said the pool was only open until 8:30pm, so they could get ready for the dinner. Also, I didn’t ask for a window in our room because I assumed there would be one. There was no window to see the fireworks that night from our room, just four walls. Not a big deal, because we just went up to the top floor terrace and watched them there (beautiful from the center of the city).

Fordele: Excellent staff, great service, good location, delicious breakfast. Clean hotel. I will come back.

Ulemper: Nothing, I will come back.

Fordele: Breakfast wqs really good,

Ulemper: Elevator wasn't level to the floor, my wife trip on it,

Fordele: We spent only one night but was a good choice. The staff is very friendly and professional and they have been really nice with our requests of changing room for a quiter one. The location is perfect. Just few minutes walking to the main beautiful square but in a quite area. Breakfast was really good with fresh juices and fresh bread. It is clean and comfortable, for a stop over is just perfect.

Fordele: Wonderful room on the 8th floor Friendly staff Breakfast

Fordele: Close to the center

Ulemper: A bit expensive