alarm going off at 6.30am
No Room Service. No on-site parking - the hotel was advertised as having on-site parking.
The beds were very comfortable and the room was clean. The food was very poor and very overpriced. The staff were distantly polite but did not react to my complaints about the food.
The whole exoerience was good.
The location of the hotel was excellent and very close to the rail station
Overall very clean. Rooms were not ready when we went to check in at 330pm
I should have asked at the time, but are all your bathrooms wetrooms fitted for disabled guests. Our bathroom was clearly taking disabled patros into account, but I have to say I would love to have been able to enjoy a relaxing bath (which in room 723 Aberdeen Jury Inn) was not available. Hoping my feed back is taken into account, and thanking you for your interest. Bearing in mind that I have taken my time to fill out your questionaire, I would be most grateful to recieve a reply with regards to my 'grievance' Kind Regards. Lm See above
Clean room, very central Had to pay extorionate rates for parking. £18 for 24hrs
very central quite expensive
Very nice modern rooms. Cooked breakfast was not the best,but good overall coice
Location was ideal for access to shops, night life, railway station, buses etc. Room was very comfortable. Breakfast was excellent, good choice,dishes were constantly being replenished, restaurant staff very attentive Room was a bit on the cold side,although the hotel in general was warm. It was an extremely cold night, and we were chilled when we came in, so normally it wouldn't have been so noticeable.The facility to adjust the heating in the room would have been welcome.To be fair, we didn't contact Reception about it, so they may have been able to boost the heating. Bathroom was also a bit on the cold side.
Helpfull and friendly staff, excellent location
As always the staff made us feel very welcome ,the room was clean and comfortable and breakfast the next day was excellent .
Handy near rail station and city cente
Check in staff and breakfast staff were very helpful. Pigeons nesting so I got very little sleep.The room was quite small and could do with a little revamp.
staff very friendly and helpful in all areas.Location great for shops, sightseeing etc Ifound nothing I would have improved on.
V ery clean and most comfortable beds . Staff very helpful.
Good size of room althought he TV was a bit far away and the breakfast was good. The location was excellent Lift was very slow and the stairs were steep
location in the city centre. Internet connection in the rooms the view from my window onto the wall of the other building
Staff very friendly Noise from ball room and other guests
The hotel was well situated and very comfortable and clean. The staff were very helpful.
Great location and breakfast buffet. Perfect for a business trip without breaking the bank. Staff is friendly and helpful. The private car park is a lifesaver in downtown Aberdeen. I liked the small, historical, boutique feel, while they also offered modern ammenitites and a full bar/restaurant. While perfectly comfortable, the standard single room was the smallest I've ever stayed in. Tiny twin bed, and a tiny walk-in shower. Next time I'd bump up my reservation to the deluxe single or deluxe double room.
convience to city centre, some of the rooms are smoking rooms,even though the smoking ban is not in force long you could still get a smell of smoke in the room.If Iwere to stay at this hotel again I would request a no smoke room.
Location of hotel, friendly staff, good selection of breakfast items
The hotel has a central location. The hotel boasts that it has a car park. There are about 20 spaces which are used by the staff and often double parked. You will be very lucky to get a space. The room was small without a view the price charged is not value for money.
Hotel central Room was claustrophobic. The window had frosted glass making the room very dark and very warm. Had to ask for a fan - which we got - but I would not have spent more than one night in the room.
the hotel needs renovation
The friendliness of the Staff The price for the 2nd night was double the first night! Not great value for money.
The good value for money
Location, good breakfast the room was old and dirty
the location to everywhere in aberdeen breakfast time could have been later
great room and good staff.
Rooms were warm and clean, staff were very friendly. No Smoking Rooms!
The warmth and friendliness of all staff from the moment we arrived to check in.
It was ideally close to the city centre but you would think that you were further out as there was no noise outside Couldnt fault the hotel
Generally the room was clean and facilities good .. The matress which you could control was also good . I was dissapointed that their was no room in the Hilton car park so I had to use the car park up the road . This would have been fine but I was told it would only cost £5 to park here and the hotel would validate my ticket ..when i tried to exit the car park however I was to be charged £18 and had to speak to car park manager to sort it out . It was also made difficult to know how to connect to the free wifi , which took a couple of calls to reception to sort out , however it was .
Det var behagelig, personale var søde og imødekommende. Gæster ligeså, så det er en god hotel når man rejser alene! Og ikke vil bo udenfor by samt i hostel i en værelse med 5 andre :-D Og det er meget centralt til alt også til bus og tog station til resten af Skotland. Endelig ikke, men lille forbedering kunne være i værelset det er - vindure gøre mere åbenlig og mere lys ind. Må gerne fjerne gulvtæppe eller skifte til en anden farve ;-) (flere tv kanaler måske) men ellers det er som det er som det gør den charmerende :-D og jeg kan li den hotel!
meget service-minded på en naturlig og venlig måde - det bedste jeg har oplevet længe (og det er mange på meget dyrere hoteller)
Probably the best value for money hotel in Aberdeen and the location is excellent.
Good price for room, and local to halls of res for visiting my son Could not get b n b as was offered this at another hotel for 45 pounds but missed out due to checking dates with son
The only complaint that I would have is that the room was too hot. The window only opened a fraction and it wasn't possible to control the temperature in the room. On the plus side, there was a desk fan in the room which helped
staff were informative and very friendly. food was excellent, evening meal was of good quality and reasonable priced. lots of choice for cereals at breakfast and the quality of the cooked breakfast was suberb, I have stayed at top class hotels and not had such a good breakfast. we did not find the pillows comfortable but that might just be personal taste as we prefer pillows to be firmer.
Easy to get to, handy for centre of Aberdeen, great that I could leave my car in a safe car park. Ideal
Proximity to city centre. Friendliness and helpfulness of staff. Good size of room. Jacuzzi. Good selection of foods at continental breakfast. Very enclosed. Practically no windows in building. Very little natural light.Small bedroom window which could not be opened.
Staff very helpful, very nice room!
Excellent standards of cleanliness. Staff very friendly. Some noise from above basement room.
Lovely rooms excellent location. Friendly reception staff.
i loved everything about the apartment. it was lovely and modern. ive booked to go back next year. breakfast was good
we loved the apartments very modern and spotless clean an excellent location for shopping and entertainment we had a fantastic stay and would go again
Friendly, excellent service. Fairly new and clean. Center city location with everything at the doorstep. Good buffet breakfast. Noisy. Overhead footsteps from bar above and from tiled floors throughout. Lots of stairs and inconvenient parking. Depressing colour of breakfast/reception - no natural light. Uncomfortable seats for breakfast.
Very friendly and helpful staff, city centre location, 5 minutes walk from train station. Good selection of food at self serve buffet breakfast, clean and well presented. Air con in room was quiet and efficient. Limited storage space in room. Room may be a little noisy due to location of nearby pubs/nightclubs. Lack of hot breakfast may not suit all.
so modern & very clean - it was like your own house not like a hotel at all best hotel ive stayed in.
Excellent city centre location, close to shops & bars, hotel very clean with modern decor, staff very friendly & helpful Rooms quite small