Personalet var servicemindede og meget opmærksomme. Morgenmadsbuffeten var uovertruffen lækker og varieret. Sengene var utrolig komfortable. Det var skønt at der var swimmingpool, og sauna. Super med parkeringsforholdene under tag. Lækkert at vi kunne lave os en kop espresso på værelset. Jeg brød mig ikke om at der var rygning tilladt i baren, som vi brugte til at spise aftensmad i.
Ligger centralt, gode parkeringsforhold, god room service, privat
The front desk staff are really nice, helpful and approachable. A little bit too expensive on little things like small pack of peanuts and beverages which I recon should be free.
Excellent service and friendly staff Nothing
sitting on the terras adjacent a beautiful park for lunch and dinner enjoying light meals during terribly hot summer days.
The service from the staff went beyond expectation. All of the staff were professional yet friendly and helpful. A wonderful experience. I enjoyed everything about the Sheraton and will stay there again.
Room was excellent Bar and restaurant were too expensive. €8 for a half litre of beer and €23 for a breakfast was too much. I paid €23 for an omlette a coffee and an orange juice. Too much.
clean The service at the bar was very slow in fact we ordered 2 coctails on saturday night and even after half an hour we still hadn't got them so we told the girl not to bother and went up to our room. Also refills of coffee, sugar and milk in the room weren't done and the staff explained that they had problems with the mini bar staff
Overall an enjoyable stay!
discreet ,knowledgable and hospitable staff not enough desert selection for breakfast,(fruits or sweet cakes etc..)
They did everything well but the place lacked some warmth and character
Everything was fine and the staff very helpfull
spacious room Tv is not big enough, carpet is a little old, should offer different type of pillows
Very good, clean and quiet place for the night, and not far away from Duesseldorf, where the fair K2007 was held at. hotel parking.
There is no gym
Proximity to train station Unfortunately the promximity to the train station which had a lot of undesirables arount it in the evening.
Menukortet i restauranten har et begrænset udvalg.
Morgenbuffet var rigtig god
Vi har været meget godt tilfreds. Når der er store events som vi var til, er der altså ikke nok med en person i baren.
Hospitality of the personnel, large room, breakfast included, free wi-fi. Proximity to U-bahn stations (the nearest is 300 m walking distance) and to city center (500 m to HBf and shopping area). Reasonable prices for the room. I understand that this hotel is new and operates for only 2 months. But the stationary phone, freezer and air conditioner in the room would be highly expected.
the room was wide the reception was closed during the night starting from eleven/midnight
size of room and bathroom are good, clean design. Quite close to city center
We really enjoyed the way the Beatles theme was used to decorate the room with records, pictures, a book on the Fab Four and even guitars. Of course we would not have enjoyed this decoration if the room was not comfortable or clean, but it was comfortable and clean.
Breakfast is a mood not rushed
The beds are good. The hotel is close to the station and provides cheap parking spaces. Breakfast was good. The tiles on the floor in room are not really my thing. I like carpet better. The shower head wasn't staying up.
Good proximity to Exhibition Centre and Shopping centre and restaurants
nice ambience and good location. Room was huge and well appointed. Parking facilities were very good and parking rate was cheap. It was a good place and we have no complaints
Location / parking no aircondition / noisy room facing main road / poor TV quality and stations
nice breakfast buffet, parking around the corner The interior does not deserve to be calle ART hotel. Very bad taste! But a pleasant hotel altogether.
Det var et OK hotel men heller ikke mere. Jeg har boet på bedre 4-stjerners hoteller Prisen på hotellet var OK men prisen på parkering og morgenmad var for høj
Venlig betjening, god mad i restauranten
Pænt, nyt "value for money" Hotellets morgenmad buffet kan ikke klare mængden af gæster en lørdag kl. 9.30. Køkkenet kunne ikke følge med og arealet var for småt.
morgenmad, og personale samt renlighed nogle bedre senge...alt for bløde
Ligger tæt på undergrundsbanen med direkte tog til messe Essen Der er ikke noget at klage over
det var rat at være der søde personale . gode omgivser
rent og godt god beliggenhed.ps. mit navn er Ellegaard, ikke Holmegaard. Der var for lidt skabsplads på det værelse vi havde.
Good position to Messe and surrounding restaurauts.
Friendly and helpful staff, and exellent location. Very close to the messe essen, and lots of places to eat and drink right outside the hotel. Decent breakfast included Dated interior, but not too bad. Very fair for the price
Staff were very helpful,polite and courteous and breakfast was good.Hotel was close to local ammenities and underground system and ideal for access to Messe. Helpful information when booking would be local information as proximity to nearest underground and its name as the google map only doesnt do this,this is particularly helpful when asking for directions,etc
Personal, room is clean.
Basic facilities but clean and efficiently run. Staff very accommodating where possible.
The hotel might not be a 3 star hotel for everybody's standards, but it was very close (walking 5 minutes) to my destination, the Messe Essen, the rate for the room was more than excellent and the staff is really friendly. I will most certanly use it again next year. The furniture was a bit outdated.
nice rooms having to walk 400 yards to the hotels other complex where we were staying and not given any indication that this would happen until we had got there
Best value for money. Friendly staff
Modern rooms, very well located for our purpose: visit of the Ruhr Museum (Zeche Zollverein). Room rather small (also bathroom) and basic. No restaurant.
Helpful staff - even with language difficulties! Straightforward security system. Clean. Close to public transport. Wide range of food for breakfast available. Lack of kettle/tea-making facilities in room. (I realise that drinks could be acquired from the dining room at any time but ...)
fantastic friendly staff, so clean hotel nohing
Near the exibition center, park, and the underground station.
The location is ideal if you have come to visit the next door exhibition halls. Over all staff was polite and help ful just a five minute walk and you can stroll through shopping street with variety of products.
Location was ideal for business and for available restaurants and shops. Also easy access to the train there was an event at the Messe that was loud and lasted until 6 AM
The location to the Messe and the size of the rooms, especially the shower. The front desk staff gave us some bad information upon arrival. Also, there were very few US outlet adapters available.
The cleanliness and comfort of the hotel was second to none. The facilities sauna ect where of a very high standard and all the staff throughout the hotel where very kind well mannered and helpful. Nothing
Furniture style The attitude of one receptionist girl
Very Clean....and Quiet It's far from everything!
internet is not good
Nice old-fashioned castle with excellent restaurant At this level of room prices the continental breakfast with additional billing for all extras is petty
The garden and the silence Hotel rooms are not according to my expectations
excellent and comfortable hotel They did not anounce in advance that their top restaurant was closed for holiday reasons.Only their brasserie:" In der Remise "was open.
The service was excellent, everything you might need or want catered for and the staff were not 'in your face' but making you feel very much at home. Any little problems were resolved quickly and without fuss. The food was wonderful and again, any requests were fulfilled quickly and with no trouble. Staff very friendly and knowledgeable. Most definitely hotel to return to, especially to celebrate special occassions. There is a babysitting service available (extra cost) but unfortunately we were not aware of this in advance otherwise we would have taken our little one too.
Breakfast was good. Even better than expected. Free train offer was helpfull. Lunch box offer when you live the hotel was suprising.
Friendly and professional staff. Good location if you want to go to the convention center. And great breakfast! Rooms are a bit small
Fantastic breakfast Too small room, but It was OK.
Excellent help from all the staff. It was very clean and was in a great location. The front desk is staffed 24 hours a day. towels too small.
breakfast! I liked everything about the hotel
our stay at the hotel was excellent my party have stayed before and we have never had acomplaint the staff and service is the best.the byrne and moocroft famlies from liverpool.
the food was very good staff very nice was very central no
A thoroughly delightful small hotel in the heart of Essen. The staff were superb throughout the duration of my stay. Helpful to the point of producing for me, train times and travel directions to enable me to move around the city and into Gelsenkirchen. If I return to Essen, then I will certainly be staying at the Rheinischer again
Attended a conference Cleaning staff was too intrusive
Very good comfort, location. The staff is friendly and eager to help. Nice breakfast too.
Fantastic selection of foods at breakfast. Really exceptional. Low lighting in bar not good for board game playing (we were at a board game convention).
cleanliness and very good staff
Very nice and obliging personnel. Very well. A little bit small for a four stars.