Location, amenities, room HVAC was not working but the staff responded and fixed it quickly. They were willing to move us if needed. Price was nearly $350 for one night with parking, taxes and fees.
None Staff was okay and room didn't have a view
Really terrific stay overall. Connected to 3 Casinos, while not being a "casino hotel" was great. Staff was very friendly and professional The decor of the hotel itself is old-school and charming, while the standard rooms feel like a modern hotel. Really reasonable rates. The pool area is very nice with lots of seating and mock-cabanas. When we went it was overrun with kids, but I know there are adults only hours in the evening (which we did not take advantage of - should have!) Only minor complaints here - towels in the room are small, and when we requested extra (we were initially provided two towels for a 4 person room) we were told that all the towels in the hotel were in use! But it was only a couple hours before they brought us more. No big deal. The elevators can be terribly slow on occasion. Most of the time its fine, but there were one or two instances where we waited a solid 5-10 mins for one to come. The drain in the tub is slow, so if you take a shower you will be standing in 2 inches of water by the time you're done.
Price Elevators are almost impossible to get. Tv was broken, called the front desk about it, they lied and said they were sending someone up and never did. Children and families running around even later on in the evening
I loved every thing about this hotel. I didn't like the late check in and the early check out it feels like you get cheated some time.
Very Clean and renovated so everything was new. Even though we booked on Kayak and paid for the room, we were expected to attend a timeshare presentation. When we didn't show up due to our agenda, they would not stop calling the room every hour for the next 2 days. We took the phone off the hook to enjoy some peace a quiet. There are only 3 elevators for over 30 floors. Expect to spend some time either waiting for the elevators (thank you for seating by the elevators) or inside the elevators (housekeeping will be using the same elevators as well). Next time I would prefer to stay at one of the major casinos in the future.
No gambling in the casino anymore. We had to go next door to the resort's hotel. This was not mentioned on the website. My wife and I like having a casino downstairs for convenience
Very poor service
Overall it was a great experience we went during the pageant so all the big name hotels were booked. We got a bigger room for the price of the fancier hotels It was a great stay!
Nothing Do NOT stay here. Not at all as pictured. Greeted by cockroaches on door frames & mice wandering the halls. Rooms dirty, bathroom had hair & blood, shower drain clogged. A/C-heat broke, had box fan on table. Sheets stained. Elevator shook. Lobby smelled. Staff sketchy. My neighbors were a prostitute (she actually called herself an escort) and a meth head. I have very, very low requirements for a hotel, and this was miles below my line.
Customer service was great. Quite, lots of parking space, not for from conversation center. Chinese restaurant right across the street. Price was just right. I would go back again I had to change room the next day because the heater in the first room was not working.in stayed for 3 days.
I like the fact I was able to find this place to be available on the same day of my trip as my original plans were cancelled. I also was satisfied with the price of one room for four guests. I didn't like the fact that housekeeping left our dirty wash clothes and towels in the room. They also didn't take out the trash.
My room was clean bathroom was so clean I didn't even see soap scum on the tiles grate water pressure and the A/C to the room keep it ice cold even with it being 95 out with high humidity pool looked nice but didn't have time to use it and the coffee was fresh in the morning and there was free off street parking The ice machine didn't work on the third floor and had to go to the lobby every time I needed ice, the outside carpet look like it needed to get changed out soon but you can tell the owners are working fixing the bad here.The last thing I didn't like was the houses behind this place and really trashy people living there they keep to them selves for the most part but from 2pm till 8pm you could here some yelling from in your room
I liked the closeness to the boardwalk and beach. The pool was nice. I didn't like the mold in the bathroom shower, black mold! The bathroom light was broken and wouldn't turn on without playing with the switch. The ceiling in our room was starting to fall in the corner of our room. One towel for 4 people. Our carpeted floor had nothing but white paint stains all over it as well as the chair at the table. Extension cords were everywhere. Outlets wouldn't hold our phone cords. Tv is old and remote didn't work. No iron to iron out clothes, but we had the ironing board. Would not recommend for a family.
I loved how close this was to the beach, especially for the value. The room was definitely clean, and well prepped. Love the acess to free wifi, and a good amount of parking. The men running the place seemed to remember me when checking out; he knew my room number and name so I didn't have to tell him; not sure if because he has a good memory or because a pretty single girl. The bed seemed to have sink holes in it. The room was set to 84 degrees heat when we first walked in, so it took awhile to cool down. Some of the furniture was visibly falling apart and needed replaced.
The owner was on the 2nd floor yelling at a guest when we we're checking in to our room. Very loud, obnoxious, unprofessional.
we enjoyed that there were no frills. it's an $8 cab to the strip, and a good choice if you just need a place to keep your stuff while you lose your money at the casinos. we were scared we might catch aids if we walked barefoot on the carpet... can't say we were thrilled at $10 a day per car, nor the fact that their doors weren't much more than cardboard that showed signs of previous forced entries. it is, however, atlantic city, so our expectations weren't going to amount to much regardless.
Price Almost everything else.
I liked the room the location the cable tv the staff and again the location!! Had no issues but i must say the building is just outdated and things such as the tub. i first walked in and was scared of the old looking lobby wanted to cancel asap but got to the room and wasnt disappointed
That it was close to board walk The bathroom was dirty and smelled like weed. There was blood drops and pubic hair in the sheets. Waited an hour and half at 130am for them to bring new sheets. Next night toilet wouldn't work. No ofer to switch is rooms