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Upgraded rooms are the way to go
After waiting on a long line to check in. We carried our luggage up to our room, unpacked and found a cigarette still in one of the ashtrays. I then checked the bedding and it looked dirty and slept on. Then I went into the bathroom and there were stains on the floor. I called the front desk and they said they would come change the sheets. After I got off the phone we found another guest's luggage by the front door. We were two young girls staying in the room. The luggage had the name of a man on it. The hotel gave us a room that someone else was staying in. We were frightened that this guest would come back to the room while we were still in there. We quickly packed our things and lugged them back down to the front desk. They gave us another room but that was not enough for all the trouble we had gone through
The pool after dark was very nice. Did not expect it to be so big. Nice hotel. I think if your a guest at the hotel you should get in to the pool after dark for free. Absolutely not enough towels took a hr to find 3 towels. I checked the hrs of the club online it stated 24 hrs on sat, we got kicked out at 4A.M. Concidering we had to pay for each person cant find towels we litterally jumped in and 10 min later got kicked out. As for the room i asked for the highest room posibble and i got the 4th floor. not happy at all about that! I asked for smoking it was non smoking. the bed sheets had stains on them.
1. The bed in the room are so bad, making noise and the mattress cauze a back pain. 2. Staff are not helpful and they just ignore you 3. There is nothing for the children to do even the pool they can't use and after all this they charge you resort fee. The hotel quality doesn't worth the money I paid. The parking are so expensive. More than NYC I would not stay in this hotel again
I was trying to sleep. My room phone started ringing at 4am like crazy non stop. People kept harassing me and calling my room I was scared I had no idea who it was. This is absolutely ridiculous I shouldn't have had to deal with that.
Buffet Cost and room was not totally clean. Toilet not real clean and beer bottle was left in the room.
They have an indoor pool but very limited seating available unless you want to pay for it. We were at the pool by 10AM and there were no chairs available. For a resort that size, who charges a resort fee, the pool should be more accommodating.
Cheep Pools where closed for renovation Could not receive rewards card (10pm was too late) No remote No room service past 12am Pillows VERY small Bed sagged in the middle Room smelled like mildew Carpets where stained beyond belief.
Small old room.
Staff was fantastic both in friendliness and how accompanying they were towards guests. Very comfortable bed. Their regular rate was about the same as Borgata, which is infinitely superior. Room had a weird smell. Bathroom toilet was so low that I could barely use it, and the tub had cigarette burns everywhere.
The pool is free for guess. Pool party not free for guess
Very nice hotel, clean rooms, nice staff. Nothing.
Attentive staff, nice facilities, and beautiful design. It certainly sets itself apart from the rest of Atlantic City. Room was dirty. Chipped furniture, somebody's dirty socks on the floor, grimy bathroom and the sheets had holes in them and smelled like cigarettes. Was hoping to avoid that in a non-smoking room. Also, got bitten by bedbugs in my one night sleeping in the bed.
great spa! the view from our room was not great.
Nice showers!! Late check in time and early check out time.
The hotel is really nice and gives a luxury feeling. Liked the decor, the pool and the shops/restaurants in general. The customer service is very friendly and professional. The air quality isn't great. They allow smoking inside. Although there are smoking and non smoking sections, you can smell the smokes everywhere.
Spa is great. Great restaurant options, would prefer that they have some open longer into the night. Staff is friendly, check out is a breeze, Pool was being cleaned on a Saturday, seemed a bit illogical considering many people were waiting around for the pool to open up and it opened at 5, only to close at 8. Smoking areas dispersed through the casino so it's a bit unavoidable, bad idea especially with it being right before the room elevators.
Atmosphere Prices on alcohol
SHOWER HAD ONLY COLD WATER AND HAD NO PRESSURE BREAKFAST WAS SERVED WARM/COOL EMPLOYEES HAD ATTITUDE. I WALK WITH A CANE AND I NEEDED TO SIT DOWN THERE WAS A TABLE HIDDEN AWAY WITH ONLY ONE PERSON PLAYING THE MAN WHO WATCHES THINGS SAID GET UP IF YOU WANT TO WATCH "I CANT SIT DOWN" I ASKED THE DEALER BEFORE I SAT DOWN BUT, I JUST LEFT. THE MAN WHO TOLD ME TO LEAVE WAS COLD AND WITH A NASTY TONE. I WILL GO TO ONE OF THE OTHER HOTEL EITHER THE golden NUGGET OR HARRAHS.
I really like the poker and the poker rooms. very large and lots of tables would not let us take cooler to room and did not tell until we got there. Would not let us have a luggage cart to carry luggage to room, what is up with that
Good restaurants. That you have no access to Water Club pool when you are an overnight guest at Borgata.
Nicest casino in AC The beds were terrible
The Borgata is beautiful and luxurious. We loved the architectural touches and art everywhere, and the various restaurants. The hotel room was lovely and very comfortable. Terrible terrible idea to put a smoking section immediately outside the elevators to the hotel. My family and I are all sensitive to smoke and, although we knew there would be smoking areas, expected we could avoid the sinus-assaulting stench. Fail! The pool area is lovely, but the water was cloudy and screaming kids throwing footballs were uncontrolled. Ugh.
Food was great, place was clean and it felt safe The only thing I didn't like was that I requested a room with a view but didn't get one. Other than that my stay was awesome
A lot to do within the casino and hotel Expensive with nothing included
Lovely hotel and amenities. The outdoor gardens were beautiful..We went to the Water Club pool the day after we checked in. Restaurants were fabulous. Water Club only allows access to pool area after 4pm on day of check in!
Rigtig fint hotel, super fine værelser, pænt og rent - og en fed swimmingpool!!! Luksus for alle pengene! Man skal være klar over at hotellet ikke ligger på "The Strip", men i det gamle Las Vegas - men her er masser af spillemuligheder alligevel! Kan helt klart anbefales!