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the rooms are spacious the staff are friendly. The buffet was awesome if you like crab legs mmmmmmm would go again. The only thing not expected was all the charges. Everything cost something (valet and pool accesss) and mold in the shower.
They upgraded our room when we arrived. Although we were upgraded, when we entered the room there was an AWFUL smell. It smelled like the guests before us must've thrown up on the carpet and the smell was still lingering. We called maintenance twice and the first time they told us there was nothing they could do and the second they sprayed some air freshener and left. The smell was so unbearable that we had to avoid being in the room as much as possible. Upon checkout, they told us that they couldn't do anything since the room was already paid for ahead of time and because it was an upgrade. I would've rather not have been upgraded if I wouldn't have had to deal with this terrible odor and am unhappy that I spent $400 on a room that I couldn't even enjoy.
Small old room.
The pool after dark was very nice. Did not expect it to be so big. Nice hotel. I think if your a guest at the hotel you should get in to the pool after dark for free. Absolutely not enough towels took a hr to find 3 towels. I checked the hrs of the club online it stated 24 hrs on sat, we got kicked out at 4A.M. Concidering we had to pay for each person cant find towels we litterally jumped in and 10 min later got kicked out. As for the room i asked for the highest room posibble and i got the 4th floor. not happy at all about that! I asked for smoking it was non smoking. the bed sheets had stains on them.
They have an indoor pool but very limited seating available unless you want to pay for it. We were at the pool by 10AM and there were no chairs available. For a resort that size, who charges a resort fee, the pool should be more accommodating.
Staff was fantastic both in friendliness and how accompanying they were towards guests. Very comfortable bed. Their regular rate was about the same as Borgata, which is infinitely superior. Room had a weird smell. Bathroom toilet was so low that I could barely use it, and the tub had cigarette burns everywhere.
The pool is free for guess. Pool party not free for guess
After waiting on a long line to check in. We carried our luggage up to our room, unpacked and found a cigarette still in one of the ashtrays. I then checked the bedding and it looked dirty and slept on. Then I went into the bathroom and there were stains on the floor. I called the front desk and they said they would come change the sheets. After I got off the phone we found another guest's luggage by the front door. We were two young girls staying in the room. The luggage had the name of a man on it. The hotel gave us a room that someone else was staying in. We were frightened that this guest would come back to the room while we were still in there. We quickly packed our things and lugged them back down to the front desk. They gave us another room but that was not enough for all the trouble we had gone through
Buffet Cost and room was not totally clean. Toilet not real clean and beer bottle was left in the room.
There was mold in the shower. The front desk was unable to assist us in printing tickets for the beer festival, which was the rest for our stay. Was hugely dossapinted in the lack of progressionalism regarding no help with ticket printing... Overall cleanness was mediocre.
Upgraded rooms are the way to go
1. The bed in the room are so bad, making noise and the mattress cauze a back pain. 2. Staff are not helpful and they just ignore you 3. There is nothing for the children to do even the pool they can't use and after all this they charge you resort fee. The hotel quality doesn't worth the money I paid. The parking are so expensive. More than NYC I would not stay in this hotel again
Nice showers!! Late check in time and early check out time.
Very nice hotel, clean rooms, nice staff. Nothing.
Attentive staff, nice facilities, and beautiful design. It certainly sets itself apart from the rest of Atlantic City. Room was dirty. Chipped furniture, somebody's dirty socks on the floor, grimy bathroom and the sheets had holes in them and smelled like cigarettes. Was hoping to avoid that in a non-smoking room. Also, got bitten by bedbugs in my one night sleeping in the bed.
great spa! the view from our room was not great.
The Borgata is beautiful and luxurious. We loved the architectural touches and art everywhere, and the various restaurants. The hotel room was lovely and very comfortable. Terrible terrible idea to put a smoking section immediately outside the elevators to the hotel. My family and I are all sensitive to smoke and, although we knew there would be smoking areas, expected we could avoid the sinus-assaulting stench. Fail! The pool area is lovely, but the water was cloudy and screaming kids throwing footballs were uncontrolled. Ugh.
Spa is great. Great restaurant options, would prefer that they have some open longer into the night. Staff is friendly, check out is a breeze, Pool was being cleaned on a Saturday, seemed a bit illogical considering many people were waiting around for the pool to open up and it opened at 5, only to close at 8. Smoking areas dispersed through the casino so it's a bit unavoidable, bad idea especially with it being right before the room elevators.
Nicest casino in AC The beds were terrible
A lot to do within the casino and hotel Expensive with nothing included
Food was great, place was clean and it felt safe The only thing I didn't like was that I requested a room with a view but didn't get one. Other than that my stay was awesome
Lovely hotel and amenities. The outdoor gardens were beautiful..We went to the Water Club pool the day after we checked in. Restaurants were fabulous. Water Club only allows access to pool area after 4pm on day of check in!
Atmosphere Prices on alcohol
Good restaurants. That you have no access to Water Club pool when you are an overnight guest at Borgata.
The hotel was clean, the people were friendly... Everything was way too expensive... $500/night for an average room, $10 for 320mbs of data (wifi), $150 deposit on the room on top of the $500... The drinks had no alcohol in them, there were no free movies in the room and you were not allowed to use or take the shampoo and body wash in the room. They had a sign that literally said, if you take them we will charge you. For all the money I paid for the room I should get a free breakfast or something, strong drinks, free wifi etc. I had a nice time at the concert I went to but I will never stay overnight again.
SHOWER HAD ONLY COLD WATER AND HAD NO PRESSURE BREAKFAST WAS SERVED WARM/COOL EMPLOYEES HAD ATTITUDE. I WALK WITH A CANE AND I NEEDED TO SIT DOWN THERE WAS A TABLE HIDDEN AWAY WITH ONLY ONE PERSON PLAYING THE MAN WHO WATCHES THINGS SAID GET UP IF YOU WANT TO WATCH "I CANT SIT DOWN" I ASKED THE DEALER BEFORE I SAT DOWN BUT, I JUST LEFT. THE MAN WHO TOLD ME TO LEAVE WAS COLD AND WITH A NASTY TONE. I WILL GO TO ONE OF THE OTHER HOTEL EITHER THE golden NUGGET OR HARRAHS.
The hotel is really nice and gives a luxury feeling. Liked the decor, the pool and the shops/restaurants in general. The customer service is very friendly and professional. The air quality isn't great. They allow smoking inside. Although there are smoking and non smoking sections, you can smell the smokes everywhere.
Rigtig fint hotel, super fine værelser, pænt og rent - og en fed swimmingpool!!! Luksus for alle pengene! Man skal være klar over at hotellet ikke ligger på "The Strip", men i det gamle Las Vegas - men her er masser af spillemuligheder alligevel! Kan helt klart anbefales!