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The staff is very friendly and the hotel is comfortable, quiet and very nicely decorated in historical style.
The friendly staff and the pleasant atmosphere of the place. Calm and restful in a genuine (the hutong-style) way though it was situated in central Beijing. Fantastic! I liked it all!! But the price for going to the great wall with the hotel-car was far too high...
Small, quiet, boutique hotel in a good location for access to sight seeing in Central Beijing, but away from the tourist traps. The staff were most helpful and friendly, a very, very big thank you to the lady who on Saturday evening managed to get a reservation very late and last minute for my girlfriend and myself to enjoy delicious Beijing Roast Duck at a top restaurant from our guide book, they stayed open for our arrival!. All staff were helpful with directions and trip planing and allowing us to store bags after checkout for our late flight while we did some last minute sight seeing. My only complaint, we didn't stay long enough to see all Beijing had to offer (due to time constraints).
Traditional chinese rooms/atmosphere. Staff extremely friendly and helpful. Very quiet hotel. Plenty of little restaurants/shops at the end of road. Internet access everywhere. very clean. lots of attention to detail. Quite hard to find. Hotel provide a map writen in chinese which proved a godsend when in taxi's trying to find hotel.
The Spring Garden Hotel is in a traditional hutong, a disappearing part of Beijing history. It is off of a small alleyway, a 5-7 minute walk from a subway station, so quite convenient. Each of the rooms face one of 2 small courtyards, each with its own loveliness. The room we stayed in was small, but there was room for everything. No English channels on TV, but that was not what we came for. The furnishings were in lovely dark, ornately carved wood, & the decorations/ wallpaper seemed to be in traditional patterns. We had requested a king bed, although it seemed more like an American Queen, it was fine-it may be that's what a Chinese king bed is. Staff is warm and lovely, arranged for taxis & shows, breakfast and desk staff English good. Be aware the bed has rails on 3 sides, so if there are 2 of you, one has to climb over the other to get out. The bed is hard, but was comfortable for us. The shower in the bathroom is small and you have to be very careful with the doors, which don't close completely, to make sure water doesn't go all over the bathroom floor.
Friendly staff nothing is too much trouble
We loved the traditional feel of the hotel. The hotel is a traditional courtyard home and the rooms have traditional Chinese furnishings. The young women who worked there were polite and very eager to please. Although their English is not fluent, we were able to make ourselves understood. The dumplings and buns served for breakfast were very tasty. We stayed in late November and although there was a heater it was a little cold at night. Two days into our five day stay we were supplied with a second heater and after that we were nice and warm. I also think the map and the directions on the hotel's card are not clear enough . We used it each time we took a taxi home, but taxi drivers still seemed to have difficulty and two or three called the hotel for more directions.
The hotel has a very authentically Chinese ambience with very friendly and helpful staff. It is quite central, with a subway station and bus stops nearby. Very good value for money. The location, being within an old style Hutong, might be tough to find when you first arrive, but not impossible to find.
friendly personel service, nothing was too much trouble the bed was a little hard
We were enchanted by the age and loveliness of the hotel. It is quite small, very old, and beautiful preserved. The staff were warm and gracious. We were unable to take advantage of all the extras that were offered, but I'm sure they were all fun and interesting. I'd like to see some kind of insulation around the doors and windows. We felt wasteful trying to heat such a drafty room. Still, we were never cold even when the temps were below 0 and the wind was howling.
Sjældent at man rejser så langt, bor på hotel og føler sig så velkommen! Utrolig hjælpsomt personale, fremragende service og fantastisk ro på stedet. Afgjort et hotel jeg ville bo på næste gang i Beijing.
Michael og hans personale gjorde alt for at man skulle føle sig hjemme og ydede en fremragende service med at arrangere udflugter, restaurentbesøg, massage etc. Til prisen overgåes det ikke.
Hyggeligt meget rent hotel. De ansatte gjorde alt for at opholdet blev rart. Billigt. Småt men godt. Billigere drikkevarer.
The Hutongren Hotel is in a fabulous location just off one of the most interesting Hutong alleys in Beijing. Lots to do and see on foot. The staff were just the best. Very helpful and friendly. The bed is a futon and a bit like being in camp. Other than that, the room was just great. The public areas were rather messy and dusty.
The staff was wonderful - helpful and friendly. The atmosphere was unique and cultural. Though not luxurious, little details were thought of, such as hot water, bathroom extras and an IMB thinkpad in the room. A very charming and interesting experience. Nothing.
Location and really a very good experience of living in a hutong. It was not prepeared for raining and the rooms need more ventilation.
The staff at this hotel made our stay here really enjoyable, they were so nice and would do anything to help.
staff excellent, v friendly & helpful rooms a little less "modern" than would appear in the pictures on their website; but ok once you get used to it
Atmosphere great, staff excellent, like feeling at home! I will certainly be back when I am in Beijing next time. Excellent position. Due to the kind of accomodation in the hutong area of Beijing, the rooms are very very small, but nice. The room I was given the first night did not have windows, so I felt a little bit without air. Lots of mosquitos and air conditioning was not very good in that room. But I was changed room the second night and this was ok and much nicer. Breakfast was included but actually I was just given some steamed and fried buns and coffee. If you want a sweet breakfast, I am not sure this is available.So I managed myself for the following mornings, since I do not like salted food in the morning.
I liked the friendliness of the staff and the familiar atmosphere of the hotel. They also organize interesting cultural activities.
The staff is fantastic. They will go out of their way to make your stay more enjoyable. They can do anything: tour/train/flight booking, help with local transport, etc. Good local breakfast and lunch. The atmosphere at the hotel is friendly and relaxed. I really enjoyed my stay there.
Very nice, caretaking staff!! One Star - Hotel (western ratio). Small, moistly rooms. The kindlyness of the staff was no consolation for the rooms. Fotos don't match with the real rooms. To expensive for the quality. Sorry.