The rooms are very spacious and comfortable, and the staff is exceedingly friendly and helpful... and their English is very good. The breakfast buffet is pricey, but incredibly diverse, fresh, well presented, and delicious. The internet here was also the most reliable and fast that I experienced during my two week trip to three cities in China.
Excellent, helpful staff members. Go out of their way to make your stay comfortable and enjoyable. Rooms are well kept and clean. Easy access to subway. Overall condition of the hotel is exceptional. Would recommend the hotel to anyone. Weather was warm and air conditioning was not available or did not work. It made the stay at the hotel less comfortable than my previous stays at the hotel.
The hotel is quite classy, and it is clear a lot of effort has been put to making it a 4-star hotel. The constant heating in the room that you cannot switch off, the provision of only 2 water bottles, and the extremely noisy daytime construction at the time (which I found out only when I had entered my room.
the stuff is very good and speak english good and was ver helpful the laundry is expensive and the smill near hotel is not good and no wifi is not available in rooms
Good room. Free, fast, internet. Helpful concierge who gave unbiased advice. Extortionate cost (£15) of breakfast which was not exceptional and not included in room rate. Very high cost for printing (£1 per page) in business centre.
The location is very good, almost close to evergthing I can think of. The guy named Peter in concierge dept. is really nice and helpful. I think the value and the size of the room is not at the same level. And you can only use the sauna from five pm. to ten thirty pm.,that's really inconvenient.
The staff were all absolutely delightful. Especially helpful in a situation where a friend got very sick while sightseeing near my hotel.
Very nice area and comfortable rooms The hotel staff can not speak English well
Excellent location close to the metro station. Luxurious room, excellent value for money. breakfast was ok but too expensive for what was offered.
The loft room was spacious and clean, quiet too. Its closeness to the subway station adds some point. I had some issues with my reservation and I had to contact booking.com and hotel back and forth several times. Hotel staff never contacted me even when they said they would. But the issue was resolved eventually, with the help of booking.com.