Beirut hoteller

Fordele: just room size

Ulemper: 1- very old furniture 2-to far from center u must have car 3- they didn't serve water and when I asked them they said drink from bathroom 4-breakfast 25 euro for nothing 5-the a\c you have to choose very cold or very hot you can not adjust by your self 6-There is no tissue paper in the room 7-Towels and bedspreads in the room are expendable and heritage

Fordele: The hotel is in the very center of beirut, the rooms are very large and comfortable and equipped with everything you need. I had problem on my first night as my room was facing the street and I couldnt sleep because of Beirut noisy environment specially the cars and the generators, something that you have to consider if you want to stay in the center but the staff was super professional in the way they handled my problem, they offered me earplugs in the first night and upgraded me next day to a higher floor and bigger suite that allowed me to stay away from that noise.

Ulemper: Apart from the problem that I mentioned above, the breakfast was not very diverse but it was good and delicious.

Fordele: Rooms and clean of the hotel

Ulemper: The staff

Fordele: The sea view

Fordele: This hotel has a fantastic facilities. They have laundry and you can use a washing machine and a dryer with no extra money. Nice breakfast if you like Lebanese cuisine. Rooms are beautiful and luxurious. Kitchen is very nicely equipped for 4 people. Big supermarket with a good selection of wine and beer is 700 meters away. Money could be changed at Hamra ( not the hotel) with a black market price ( much better and no risks at all). Top floor is very nice for a romantic evening.

Fordele: Food, privacy and swimming pool.

Ulemper: Food, room's and swimming pool

Fordele: The hotel's location was good, the view of the rooms with balconies is great and the cleanliness of the hotel is excellent.

Ulemper: The housekeeping service was great and punctual but there seems to be a communication gap between the helpdesk and the direct service providers (e.g. housekeeping and room service). The room service food quality was not up to par and the choices are a bit limited. The hotel is extremely small (approx. 5-6 rooms per floor + suite) and the elevator barely holds 4 adults. The reception did not block the amount of my stay during check-in as they said it was not necessary and called me 4 times the following day to give them my credit card which was an annoyance. The executive lounge is far too small and smoking rules were not followed especially that there was a designated smoking and non-smoking areas in the lounge but they would let people smoke anywhere. The breakfast is at the small restaurant sharing the space of the executive lounge. it has a nice view but very small. There is no buffet, you choose breakfast from a limited menu which we didn't like and resorted to room service which brought us bread in bags (not fresh and previously given to other guests since there was half eaten bread in there). I expected a better service and accommodation based on the price we paid. I stayed in the executive suite and they did not even refill my amenities in the first days of my stay until I complained to them about it.

Fordele: Wanted to thank Joey from the front desk she is amazing and very friendly and she exceed my expectations and the only reason will be back to the hotel next time because of her! Thank you so much Joey and really appreciated Regrads

Fordele: Excellent - Tony at the Sydneys restaurant was very attentive and super customer focused

Fordele: Everything

Ulemper: Nothing

Fordele: Staff and Location

Ulemper: Nothing at all

Fordele: the location is great; hotel very comfortable

Fordele: every thing is good

Ulemper: nothing

Fordele: Very accommodating, amazing host

Fordele: Room was very nice and clean, also very comfortable. The view from our balcony was so nice! The staff was friendly and professional. The food was great!