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Personnel very kind and helpful always striving to be accommodating. The breakfast room was very small on Monday and there were two small children who were noisy and disturbed the rest of the room.Hotel should have moved them to the adjoining room and closed the door.Or asked them to return to their room for breakfast.There was work being done on an adjoining property and they could be heard next door,these rooms should never haven been assigned.We were given an u
room was wonderful - big and spacy. nice breakfast (unusual for Italy). very central location. helpful staff. if you are looking for the best hotel in Bologna and aren't limited with budget - this is the only choice.
hotel staff no
Service and standards at the hotel was excellent in all areas from recption to the restaurant.
Very good city hotel.Nice stuff. ne
Very beautiful connecting rooms were ready for our family without my request. The staff in the hotel restaurant. No explanation of the course meal. We ordered a child chair but they did not set up.
Very good and central No
Service was excellent! The best I have ever experienced. Real 5 star service from the doorman, front desk, restaurant staff, bar tender, housekeeping, etc., all the employees were extremely courteous, helpful, attentive, and professional. Hotel is very nicely and tastefully decorated, lots of artwork and fancy walls, ceilings, etc, and our room was very comfortable. They gave us a free upgrade upon check-in (from a deluxe room to a grand deluxe). Location is perfect - it is right in the middle of town, close to all the attractions, restuarants, and shopping. Yet the inside of the hotel is very quiet and relaxing. Breakfast buffet (included in our room rate) was AMAZING!! Excellent food, lots of choices, and of course excellent service from the staff. I think it would be OK for kids, but it is probably better suited for adults. My wife and I had a wonderful time and I highly recommend this hotel! There is a small gym which I would have liked to be bigger with more equipment The grand deluxe room was a good size, but I think the standard rooms are quite small, especially for what U.S. tourists are used to.
Hard to find when arriving by car. Hotel only marked by a few flags.
the location is great even though very hard to get there. We got there late at night and could not get to the street. The stuff is nice and polite. the hotel was too kitchy for us, the price was very high for the value. The room they gave us was very far and noisy from the motors of the a\c. With this cost you would expect more!
Large room and bathroom. High ceilings and wide corridors. Old world environment. Very friendly and efficient staff.
Helpfulness of staff and very central location Nothing
very nice hotel, tastefully furnished, excellent service rooms rather small for the price tag
Very friendly and professional staff.
Very helpful staff. Comfortable lovely room Good value
Front desk support was excellent. We must thank the gentleman on the front desk. The price is a bit too high.
The hotel is extremely well located- in the heart of the center. It is a gorgeous old building with nicely decorated, well-appointed, clean rooms. The staff is extremely polite and helpful. The price for the value is quite low- I would have expected to pay a lot more for such a hotel. I travel a lot and this is one hotel which I was very impressed with. And, by the way, breakfast is included and is excellent. I have no negative comments whatsoever. The hotel is top notch and a great value.
The robes! The lovely sheets and room layout. The breakfast was delicious! The directions to the airport bus were a bit confusing unfortunately, so we ended up taking a cab.
location convenient to everything helpful staff beautiful room and bath very comfortable
They offer you a bottle of champagne and snacks on arrival. There is a scale in the bathroom and there is a separate huge shower. The position is perfect with restuarants and shops all around you.
The room was very comfortable and quiet and very tastefully decorated. The location is wonderful. The staff were very welcoming, helpful and friendly. The breakfast buffet was very good.
good location, diligent & competent staff, well maintained premises. very clean. very good option. one of the best cost / qual. in Italy
Noise problem with air con one night and got no sleep as a result
The proximity to the historic centre and the fact that it is quiet at night. The "art" scattered around is pretty awful - some very badly drawn life studies in the dining room almost put me off my excellent breakfast.
The hotel is in excellent location, staff is very friendly, really a great selection
wounderful all was fine
The location of the hotel was excellent. The room was comfortable and the breakfast was very nice, too. It would be good if the hotel provides shavers, toothbrush etc. I suppose they would do so if we ask which did not in the end.
L'emplaçament. L'habitació era àmplia. No hi havia cap aspecte rònec. El menjador dels esmorzars és una mica petit. En funció de l'hora que baixes, no et trobes taules lliures.
Location, good reception room a bit outdated: very nice, but needs some update
Location, room, service, everything was excellent!! Excellent breakfast. Friendly staff
Fremragende placering lige i bymidten. God service og udmærket morgenbuffet. Værelse af god kvaliet (fik et godt værelse efter klage over 1. sals værelse med støj og manglende udsigt) Skulle selv medbringe computer til internet opkobling. Ingen internatonale aviser - kun lokale.
Ligger i gåafstand til hele Bologna. Rent og pænt værelse. God morgenmad. Nej, men hotellet er
Hyggeligt hotel med en fantastisk placering lige midt i Bologna. Hotellet er lidt "slidt", men det er rent pænt og ordentligt. Store værelser med dejlige balkoner. personalet er meget hjælpsomme.
perfekt beliggenhed, rigtig god morgenmad, godt stort og rent værelse, behagelige senge og udmærket badeværelse. Personalet var søde og servicemindede (omend ikke så gode til engelsk)
Det er et familie Hotel, med en fantastisk imødekommenhed. Det er dog langt fra alle ansatte der kan engelsk, men de gør deres bedste og mere til. Men ejeren der er der der meste af dagen taler glimrende engelsk. Værelserne er dejlige og rene, Der vel assorteret morgenmad og kaffe hele dagen og natten med hvis man ønsker. Og det kan ikke ligge mere centralt. Et otel der varmt kan anbefales
ligger centralt, midt i city. Imødekommende betjening man burde meddele, at der er meget larm fra trafikken
Et lille omtimt hotel, der virkede meget større end det egentlig er. I alle gange og opholdrum er der store spejle som gør at rummene virker større.Der er en hyggelig lille morgen restaurant med små runde borde.Ved ankomst overtog betjeningen vores bil og klarede parkering og opbevaring med et smil. Ikke noget at beklage sig over
Hotellet har en central beliggenhed i byen