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Service was excellent! The best I have ever experienced. Real 5 star service from the doorman, front desk, restaurant staff, bar tender, housekeeping, etc., all the employees were extremely courteous, helpful, attentive, and professional. Hotel is very nicely and tastefully decorated, lots of artwork and fancy walls, ceilings, etc, and our room was very comfortable. They gave us a free upgrade upon check-in (from a deluxe room to a grand deluxe). Location is perfect - it is right in the middle of town, close to all the attractions, restuarants, and shopping. Yet the inside of the hotel is very quiet and relaxing. Breakfast buffet (included in our room rate) was AMAZING!! Excellent food, lots of choices, and of course excellent service from the staff. I think it would be OK for kids, but it is probably better suited for adults. My wife and I had a wonderful time and I highly recommend this hotel! There is a small gym which I would have liked to be bigger with more equipment The grand deluxe room was a good size, but I think the standard rooms are quite small, especially for what U.S. tourists are used to.
Very beautiful connecting rooms were ready for our family without my request. The staff in the hotel restaurant. No explanation of the course meal. We ordered a child chair but they did not set up.
Hard to find when arriving by car. Hotel only marked by a few flags.
Large room and bathroom. High ceilings and wide corridors. Old world environment. Very friendly and efficient staff.
Personnel very kind and helpful always striving to be accommodating. The breakfast room was very small on Monday and there were two small children who were noisy and disturbed the rest of the room.Hotel should have moved them to the adjoining room and closed the door.Or asked them to return to their room for breakfast.There was work being done on an adjoining property and they could be heard next door,these rooms should never haven been assigned.We were given an u
room was wonderful - big and spacy. nice breakfast (unusual for Italy). very central location. helpful staff. if you are looking for the best hotel in Bologna and aren't limited with budget - this is the only choice.
the location is great even though very hard to get there. We got there late at night and could not get to the street. The stuff is nice and polite. the hotel was too kitchy for us, the price was very high for the value. The room they gave us was very far and noisy from the motors of the a\c. With this cost you would expect more!
Very good and central No
Service and standards at the hotel was excellent in all areas from recption to the restaurant.
Very good city hotel.Nice stuff. ne
hotel staff no
Meget centralt placeret hotel, med dejlig tagterasse midt i Bologna, men i et dejligt fredeligt kvarter. Glimrende stor morgenmadsbuffet, dejlig stort værelse til en yderst rimelig pris Nej
glimrende hotel. perfekt beliggenhed, venligt personale nej
Hotellet ligger fantastisk i gå-afstand til alt, og har en rigtig dejlig tagterrasse. Der er temmelig lydt fra værelse til værelse.
En helt unik beliggenhed og et super imødekommende personale lyden fra naboers baderum var meget tydelig
Beliggenhed. Altan. Udsigt fra værelse.
location convenient to everything helpful staff beautiful room and bath very comfortable
The robes! The lovely sheets and room layout. The breakfast was delicious! The directions to the airport bus were a bit confusing unfortunately, so we ended up taking a cab.
They offer you a bottle of champagne and snacks on arrival. There is a scale in the bathroom and there is a separate huge shower. The position is perfect with restuarants and shops all around you.
Very friendly and professional staff.
good location, diligent & competent staff, well maintained premises. very clean. very good option. one of the best cost / qual. in Italy
very nice hotel, tastefully furnished, excellent service rooms rather small for the price tag
Very helpful staff. Comfortable lovely room Good value
The room was very comfortable and quiet and very tastefully decorated. The location is wonderful. The staff were very welcoming, helpful and friendly. The breakfast buffet was very good.
Front desk support was excellent. We must thank the gentleman on the front desk. The price is a bit too high.
The hotel is extremely well located- in the heart of the center. It is a gorgeous old building with nicely decorated, well-appointed, clean rooms. The staff is extremely polite and helpful. The price for the value is quite low- I would have expected to pay a lot more for such a hotel. I travel a lot and this is one hotel which I was very impressed with. And, by the way, breakfast is included and is excellent. I have no negative comments whatsoever. The hotel is top notch and a great value.
Helpfulness of staff and very central location Nothing
Location, good reception room a bit outdated: very nice, but needs some update
Noise problem with air con one night and got no sleep as a result
L'emplaçament. L'habitació era àmplia. No hi havia cap aspecte rònec. El menjador dels esmorzars és una mica petit. En funció de l'hora que baixes, no et trobes taules lliures.
The location of the hotel was excellent. The room was comfortable and the breakfast was very nice, too. It would be good if the hotel provides shavers, toothbrush etc. I suppose they would do so if we ask which did not in the end.
The proximity to the historic centre and the fact that it is quiet at night. The "art" scattered around is pretty awful - some very badly drawn life studies in the dining room almost put me off my excellent breakfast.
Location, room, service, everything was excellent!! Excellent breakfast. Friendly staff
wounderful all was fine
The hotel is in excellent location, staff is very friendly, really a great selection
Fremragende placering lige i bymidten. God service og udmærket morgenbuffet. Værelse af god kvaliet (fik et godt værelse efter klage over 1. sals værelse med støj og manglende udsigt) Skulle selv medbringe computer til internet opkobling. Ingen internatonale aviser - kun lokale.
Hyggeligt hotel med en fantastisk placering lige midt i Bologna. Hotellet er lidt "slidt", men det er rent pænt og ordentligt. Store værelser med dejlige balkoner. personalet er meget hjælpsomme.
Ligger i gåafstand til hele Bologna. Rent og pænt værelse. God morgenmad. Nej, men hotellet er
Nice, quiet room, well equipped for a three star hotel. Very helpful, friendly and efficient staff The labels to direct towards the rooms are a bit misleading
the bed, the breakfast, the selection of tv channels, the understated hospitality of the staff
The location is excellent: two steps from Via Independenza and five minutes walking to Piazza Maggiore. The hotel is beautifully decorated and furnished. Very charming common areas and simple but lovely room. The small patio where you can have breakfast or a coffee latter in the day is especially agreeable. The staff is nice and very helpful: they even give useful suggestions of restaurants nearby. They let us check-in at around noon, when the official time 2 p.m. We just had to wait for 15 minutes for the room to be ready. The breakfast is very good, although the quantities are small. But as the hotel was empty that was not an issue: most of the days we had the beautiful breakfast room all to ourselves.
The staff were wonderful, very helpful and happy to make recommendations. The hotel was clean, rooms were a decent size and quite modern and the location really couldn't be better. I have nothing negative to say about the hotel or my stay.
I found the staff very helpful and informative. The welcome pack included at check-in is a great idea, as was the small guide book we could purchase at the front desk - we had been unable to get a guide book before we left for Bologna. The proximity of the hotel to the centre was great & the bar/restaurant that has recently opened across the street was a fab addition.
the public areas were very stylish and breakfast was nice My bedroom design was terrible with very bad lighting - very depressing room.
Location Room dark and small andpoor outlook
The staff was great and informative and very helpful
The signle room up to 6 qm, to be honest I have never experienced such small room. Additionally, very dark one !!!!
Doesn't look at all like the pictures on the internet. Bed was hard as a rock, shower so small that I had to open the doors to bend over and shave my legs. Steps everywhere, including one small step that many triped down right out to the street! Very noisy location.