Service and standards at the hotel was excellent in all areas from recption to the restaurant.
hotel staff no
Service was excellent! The best I have ever experienced. Real 5 star service from the doorman, front desk, restaurant staff, bar tender, housekeeping, etc., all the employees were extremely courteous, helpful, attentive, and professional. Hotel is very nicely and tastefully decorated, lots of artwork and fancy walls, ceilings, etc, and our room was very comfortable. They gave us a free upgrade upon check-in (from a deluxe room to a grand deluxe). Location is perfect - it is right in the middle of town, close to all the attractions, restuarants, and shopping. Yet the inside of the hotel is very quiet and relaxing. Breakfast buffet (included in our room rate) was AMAZING!! Excellent food, lots of choices, and of course excellent service from the staff. I think it would be OK for kids, but it is probably better suited for adults. My wife and I had a wonderful time and I highly recommend this hotel! There is a small gym which I would have liked to be bigger with more equipment The grand deluxe room was a good size, but I think the standard rooms are quite small, especially for what U.S. tourists are used to.
room was wonderful - big and spacy. nice breakfast (unusual for Italy). very central location. helpful staff. if you are looking for the best hotel in Bologna and aren't limited with budget - this is the only choice.
Very good city hotel.Nice stuff. ne
Very beautiful connecting rooms were ready for our family without my request. The staff in the hotel restaurant. No explanation of the course meal. We ordered a child chair but they did not set up.
Very good and central No
the location is great even though very hard to get there. We got there late at night and could not get to the street. The stuff is nice and polite. the hotel was too kitchy for us, the price was very high for the value. The room they gave us was very far and noisy from the motors of the a\c. With this cost you would expect more!
Large room and bathroom. High ceilings and wide corridors. Old world environment. Very friendly and efficient staff.
Personnel very kind and helpful always striving to be accommodating. The breakfast room was very small on Monday and there were two small children who were noisy and disturbed the rest of the room.Hotel should have moved them to the adjoining room and closed the door.Or asked them to return to their room for breakfast.There was work being done on an adjoining property and they could be heard next door,these rooms should never haven been assigned.We were given an u
Hard to find when arriving by car. Hotel only marked by a few flags.
En helt unik beliggenhed og et super imødekommende personale lyden fra naboers baderum var meget tydelig
Hotellet ligger fantastisk i gå-afstand til alt, og har en rigtig dejlig tagterrasse. Der er temmelig lydt fra værelse til værelse.
Beliggenhed. Altan. Udsigt fra værelse.
glimrende hotel. perfekt beliggenhed, venligt personale nej
Meget centralt placeret hotel, med dejlig tagterasse midt i Bologna, men i et dejligt fredeligt kvarter. Glimrende stor morgenmadsbuffet, dejlig stort værelse til en yderst rimelig pris Nej
Very friendly and professional staff.
very nice hotel, tastefully furnished, excellent service rooms rather small for the price tag
The hotel is extremely well located- in the heart of the center. It is a gorgeous old building with nicely decorated, well-appointed, clean rooms. The staff is extremely polite and helpful. The price for the value is quite low- I would have expected to pay a lot more for such a hotel. I travel a lot and this is one hotel which I was very impressed with. And, by the way, breakfast is included and is excellent. I have no negative comments whatsoever. The hotel is top notch and a great value.
The room was very comfortable and quiet and very tastefully decorated. The location is wonderful. The staff were very welcoming, helpful and friendly. The breakfast buffet was very good.
location convenient to everything helpful staff beautiful room and bath very comfortable
Very helpful staff. Comfortable lovely room Good value
The robes! The lovely sheets and room layout. The breakfast was delicious! The directions to the airport bus were a bit confusing unfortunately, so we ended up taking a cab.
Front desk support was excellent. We must thank the gentleman on the front desk. The price is a bit too high.
good location, diligent & competent staff, well maintained premises. very clean. very good option. one of the best cost / qual. in Italy
Helpfulness of staff and very central location Nothing
They offer you a bottle of champagne and snacks on arrival. There is a scale in the bathroom and there is a separate huge shower. The position is perfect with restuarants and shops all around you.
wounderful all was fine
Location, good reception room a bit outdated: very nice, but needs some update
The hotel is in excellent location, staff is very friendly, really a great selection
Location, room, service, everything was excellent!! Excellent breakfast. Friendly staff
The proximity to the historic centre and the fact that it is quiet at night. The "art" scattered around is pretty awful - some very badly drawn life studies in the dining room almost put me off my excellent breakfast.
L'emplaçament. L'habitació era àmplia. No hi havia cap aspecte rònec. El menjador dels esmorzars és una mica petit. En funció de l'hora que baixes, no et trobes taules lliures.
Noise problem with air con one night and got no sleep as a result
The location of the hotel was excellent. The room was comfortable and the breakfast was very nice, too. It would be good if the hotel provides shavers, toothbrush etc. I suppose they would do so if we ask which did not in the end.
Doesn't look at all like the pictures on the internet. Bed was hard as a rock, shower so small that I had to open the doors to bend over and shave my legs. Steps everywhere, including one small step that many triped down right out to the street! Very noisy location.
The staff were wonderful, very helpful and happy to make recommendations. The hotel was clean, rooms were a decent size and quite modern and the location really couldn't be better. I have nothing negative to say about the hotel or my stay.
I found the staff very helpful and informative. The welcome pack included at check-in is a great idea, as was the small guide book we could purchase at the front desk - we had been unable to get a guide book before we left for Bologna. The proximity of the hotel to the centre was great & the bar/restaurant that has recently opened across the street was a fab addition.
The signle room up to 6 qm, to be honest I have never experienced such small room. Additionally, very dark one !!!!
The staff was great and informative and very helpful
the public areas were very stylish and breakfast was nice My bedroom design was terrible with very bad lighting - very depressing room.
Location Room dark and small andpoor outlook
Decor of room, private terrace Location of hotel is in side street within Limited Traffic Zone, making it almost impossible to find and parking was two blocks away.
Nice, quiet room, well equipped for a three star hotel. Very helpful, friendly and efficient staff The labels to direct towards the rooms are a bit misleading
The location is excellent: two steps from Via Independenza and five minutes walking to Piazza Maggiore. The hotel is beautifully decorated and furnished. Very charming common areas and simple but lovely room. The small patio where you can have breakfast or a coffee latter in the day is especially agreeable. The staff is nice and very helpful: they even give useful suggestions of restaurants nearby. They let us check-in at around noon, when the official time 2 p.m. We just had to wait for 15 minutes for the room to be ready. The breakfast is very good, although the quantities are small. But as the hotel was empty that was not an issue: most of the days we had the beautiful breakfast room all to ourselves.
the bed, the breakfast, the selection of tv channels, the understated hospitality of the staff
Hyggeligt hotel med en fantastisk placering lige midt i Bologna. Hotellet er lidt "slidt", men det er rent pænt og ordentligt. Store værelser med dejlige balkoner. personalet er meget hjælpsomme.
Ligger i gåafstand til hele Bologna. Rent og pænt værelse. God morgenmad. Nej, men hotellet er
Fremragende placering lige i bymidten. God service og udmærket morgenbuffet. Værelse af god kvaliet (fik et godt værelse efter klage over 1. sals værelse med støj og manglende udsigt) Skulle selv medbringe computer til internet opkobling. Ingen internatonale aviser - kun lokale.
Service fra hotelpersonalet
Stille og roligt. Værelset samt badeværelset udemærket og rent. Receptionen oplyste intet om, at man ikke måtte køre til og fra hotellet før SIDSTE dag. Dette resulterer nu at jeg på senere tidspunkt skal kæmpe med de Italienske myndigheder pga. vi tilsyneladende uden at vide det, har kørt ind og ud af et område med begrænset trafik, uden tilladelse. Jeg købte dog en billet til hver dag for parkering i zonen. Jeg har nu læst om adskillige andre med samme oplevelse og har 2 valgmuligeder! betale bøder på op til 10-20.000 eller nægte at betale og aldrig besøge Italien igen!!! lorte-dilemma pga lorte-service!
jeg var ok tilfreds, men hotellet var meget slidt og kunne trænge til en total makeover. det positive var beliggenhed og samtidig roligt idet, det var tilbagetrukket. sengene var MEGET hårde
God og hjælpsom hotelportier
God service fra reception.Internationalt. Gode engelskkundskeber
Super godt hotel, der ligger tæt på centrum (ca 10 minutters gågang fra Magiorre plads). Servicen er god, og hotelpersonalet er meget venlige og hjælpsomme med alt. Værelset er hyggeligt og rent. Morgenmaden på hotellet er rigtig god. Eneste minus er at værelset er lidt mørkt, idet der er skodder for vinduet, som kun kan åbnes en smule.
Personalet var utrolig venligt og hjælpsomt og talte perfekt engelsk - desuden meget fleksible omkring hvornår jeg ville forlade mit værelse i forbindelse med check-out. Perfekt beliggenhed i centrum. På negativsiden meget lydt og dårlig udsigt til smal baggård fra værelse.
Det altid venlige og smilende personale, den høje standard af rengøring og det dejlige store værelse og badeværelse
venligt personale og god, central beliggenhed i centrum og alligevel ikke så langt fra banegården lydt, man hører fjernsyn og stemmer fra rummet ved siden af, dog ikke noget stort problem