Friendly staff. Clean Bed linen. Noisy outside. Because the room was just infront of traffic. Huge number of motercycle was making noise 24hours. But it means the hotel stands beside Hanoi people's life. I felt like as liveing in Hanoi. If you want to stay in the silence, stay another Hotel. But If you think staying 1or2 nights. I recomend A1 Hotel. The noise is one of true Hanoi.
The staff was fantastic. They helped us with all our questions/issues and always with a smile.
Staying at the Jasmine Hotel was just like being at home. The excellent staff made us so welcome. Great location for shopping and seeing the sights of Hanoi. Would recommend highly .
The staff went out of their way to be helpful. The level of English was very good. The location was excellent to get into the medst of Hanoi action.
The location is very nice: not too crowded street and just a few minutes walk to the lake. The staff was very friendly and cooperative. Breakfast is simple, but fast. We had a room with computer and a small balcony. Taxi service from/to the airport available for 15 dollar. Possibility to book excursions ans trips in the hotel. Very positive about boottrip to Halong Bay with Oriental Sails booked in the hotel. Free use of internet in the lobby. The rooms are not very big and the bathroom was small.