Det er et helt fantastisk hotel - så utroligt smukt indrettet - rent og pænt og med det mest service minded personale, jeg nogensinde har oplevet. Jeg giver det top karakter .
Meget venlig og meget service minded betjening fra alle ansatte, der er samtidig ikke en overvældende belægning så alt føles meget roligt og afslappet, Har været på samme hotel mange gange og vil fortsat foretrække dette
Det er meget roligt og diskret sted såvel hotellet indre som de ydre forhold. Det ligger meget centralt for hele krakows centrum og den atsmofære som hotellet har passer med byen Nej
Absolut valuta for pengene, en rolig behagelig atmosfære, hvor man gerne vil komme tilbage. Derudover en virkelig central beliggenhed til Krakows cafe og restaurations liv. nej
Meget roligt miljø og meget høflig betjening Restauranten meget flot men det virker som om de ikke ønsker man skal benytte den
Excellent yet unassuming service from all staff. Very comfortable bed and pillows. All needs considered. I was disappointed that there were no slippers in the room this time where on my visit last year there were.
Excellent hotel from top to bottom, I would definitely recommend to anyone traveling to Krakow. Great location, just outside the old-town ring. Easy walk to many areas and attractions. Supermarket just down the street, too. Wonderful staff as well. I was disappointed that the in-room wifi was not free, but sadly, that seems to be more and more common.
the staff were absolutly wonderful, really friendly and helpful. they recommended a thai resturant for us and it was great. the hotel was immcaulate and the rooms were cleaned everyday to a very high standard. would definately stay here again the hotel food was too expensive because we had brought our one yr old son and it would have been too extravagant for his taste, also the resturant beside the hotel called someplace else was digusting.
Early closing time of bar. This is supposed to be upmarket
Walking distance to most sites. Very good variety of food/eateries within the hotel. Small but nice swimming pool. No hot tub; rather hefty charge for late check-out
A very spacious and light ambiance
It was very pleasant
Everything was outstanding....i will stay here again for sure N/A
Great location, welcoming staff, and comfortable beds! A+ all around.
location / good buffet breakfast / attractive, efficient courtyard design of hotel facilities
Room and bathroom very clean and comfortable. Hotel staff friendly and helpful. Cost of breakfast buffet and room internet.
Meget velliggende hotel. Super god morgenmads buffet, kan klart anbefales. udvidelse og flere tilbud mht til spa, massage og fitness.
Fantastisk hotel med en fantastisk beliggenhed Lær hele personalet at tale tåleligt engelsk. Der var enkelte I restaurant/bar som ikke kunne gøre sig forståelige. For dårligt, at man ikke kan betale med euro I baren på hotellet. Man kan med nød og næppe betale med euro I receptionen, men får tilbage I lokal mønt. Det er ikke acceptabelt for et 4-stjernet hotel!
Kvindelig Manager tog sig af vores problem og løste det på en meget fin måde.
I have only been in one hotel in Krakow, but Kossak has the best value for money. A view on the wawel hill, wonderfull breakfast buffet, with pancakes and omelets to order and helpfull staff. If there would a hotel kossak in more cities i would get a frequent visitor card.
Literally everything was good. Not a single point I can complain about. Rooms are great, quiet, clean. Nice TV, free safe, nice beds. Good breakfast as well! Dont forget to order from the free menu on the table! And the view from the roof terrace is fantastic!
Staff in front of house, bar, restaurants and rooms were very friendly. Seating in lobby / foyer very uncomfortable due to modern design so not possible to have a relaxing drink there.
nice, clean and friendly staff I saw the disco that everyone talks about. I can imagine that it can be noisy. I'd recommend staying in the lower floor to avoid the noise
The location was only 10 mins from the square. Room was comfortable and great value for money. Absolutly no complaints.
The suite was very nice and the staff were helpful. The food at the Percheron restaurant was exceptional. We truly enjoyed our stay and would like to return someday. Lack of a dedicated parking area was a disappointment - one would expect a hotel of this caliber to have dedicated parking for their guests.
it was in krakow on business, but the hotel was great, staff too! o, and great location if you want to see the city the windows don´t open, but staff did it for me ...
This hotel is a month old so in perfect order; a few hundrer metres from Wawel castle overlooking the river. Staff very friendly and all speak English. Were very helpul in arranging axis etc. If you are looking for a busy place to be this is not it - yet. I suspect it will be very popular once more people know about it.
Nice, modern and brand new decor, comfortable rooms, good restaurant, central location, close to Wawel castle
The colour scheme and general design style was good, the location excellent and views from balcony terrace and bedroom were great. Only small things, such as bath was very slippery for shower and lights above the dining area tables were too low and obstructed eye contact with person seated opposite.
Staff was friendly, good food and all around a nice place to stay. Nothing really that stands out.
We stayed at the Hotel Kossak at the conclusion of a 19 day tour of Poland. We used Kayak and Trip Advisor to research location, price, etc. and we were extremely pleased with our choice. Of all the hotels we stayed in during our trip, Hotel Kossak was the best! The people at reception were excellent.... especially Monica. The beds had thick, comfortable mattresses and perfectly fluffy pillows. The air conditioning kept the room as cold as we desired. The coffee at the breakfast buffet was delicious.... Not too strong. The in room teapot was very convenient. The breakfast buffet was amazing! Initially, we ate everything in sight, but eventually we were very grateful for the Greek yogurt option! The rooftop was magnificent and the food up there was spectacular.... It was like a piece of artwork... We almost didn't want to eat it.... Just kept taking pictures of it! Delicious as well! Kudos to the chef! The location across from the river and the castle was perfect to walk to both Old Town and to Kazimierz. We also took a boat ride down the river with the discount coupon we received from Monica. The general store, Jubilat, was only two doors away.... Very convenient for snacks, batteries, alcohol, etc. Next time, we won't pack toiletries.... Easier to buy them at this store. The bus and tram stops were conveniently located a few feet from the hotel. Poland turned out to be a hidden gem, and the Hotel Kossak gave it sparkle! Thanks for a most comfortable and memorable experience! We will be back!
A lovely hotel in an excellent central location . Our room was large , and quiet in the evenings even though the city was very busy . Delicious breakfasts and caring discreet staff throught the whole hotel . We would be happy to stay at the Pod Rosa again or reccomend it to friends .
the room was spartan--apparently you have to ask for an extra pillow and it was overpriced--the location is the best thing--but it was clean the decor of the dining room is appalling
Location No outside seating
Great position, right near the centre, but shut the windows (enjoy the air con!) and you could be in the country. Best hotel I've stayed in. Restaurant sheer class. Excellent staff - especially the receptionists, one of whom, discovered, is the wife of the Wisla Krakow captain! I can only express my sincere thanks to all the staff at Pod Rosa. I only hope we can return soon. Our stay was too short!
Great location, great style, fabulouse food. The room, 101, was amazing. We liked being on to the road and hearing the bustle outside and the proximation to the square was great. When can we come back? tea and coffee facilities for first thing when getting ready pre breakfast. Small point
Excellent service, nice room, great dining room.
good location, helpful staff, good breakfast
Hotel staff extremely friendly and helpful. Perfect location, historical surroundings and this oldest hotel in Krakow gets the combination just right when coupling old with new.
The location is of course paramount, but the room was also excellent and the restaurant first class food.
Location could not be better, the rooms are large and comfortable, breakfast with lots of options.
Reach of wireless signal was at my room. Room was at the end of corridor, that is why. But it is simple thing as wireless repeater for comfortable internet access. Connection was bad all the time, and with that speed as well. Going out of room to get a better connection is stupid. So, if that would be fine, I would give 5 stars, with lack of internet only 3.
Great location, walking distance to most everything you'd want to see. Stellar service! Good food. Great comfortable room and great shower! Super happy with this hotel. Loved the regal vibe.
Excellent staff and location , staff seemed proud to be working there and so they should , england just can't compete , and I have stopped at some of the so called best Nothing
Great location and very accomodating staff.
Excellent hotel in the centre of krakow. Right in the square. Stayed in large suite. Extremely quiet room which was surprising as it us on the square. Very friendly staff. It is not your standard multi national hotel which made it feel like a new experience and not a repeat of another city break. Nothing negative to say.
Reception staff very helpful everything arranged for us, pick up from airport trips etc. Little noisy on Saturday night but otherwise excellent
central location and standard of room no bath
Room was fantastic Service could be better
The staff were always cheerful, proactive to our possible needs and interests. All had a smile and nothing was any trouble to them.
Situation perfect and amazing room. Contrast betwen old and new decor. Downstairs a funky nightclub yet bedrooms had a palacial feel. Poor quality towels and robes. Water in evening was only tepid - one could not have a pleasant bath.
Great location right on the square, full breakfast cooked for you on demand, complimentary drink voucher Parking 5 minute walk away, expensive ~USD50/day. Vehicle access to surrounding are requires permit. Was stopped by police but let me proceed when showed booking
Great place to be, specious room, perfect decoration. Location, location, location. nice staff, everything was perfectly fine. Key system is complex but everything is presented to you by staff. we didn't have any problem. Just one key ( we didn't ask for second, so not sure if you can have it) Breakfast could be a bit better (more choice), breakfast was very good, but you need to be ready to pick something you don't necessary like. Everything was fresh and cooked on demand.
Abit tired. Staff were NOT up to a high level. First room stunk, second room curtains were ripped and the the third room was fine. As I was drawing my bath the porter arrived to tell me he had given me the wrong room and we had to move! No room service
Venligt og imødekommende personale, der talte godt tysk og engelsk. Fremragende morgenbuffet. Velbeliggende, på kanten af midtbyen med lavt støjniveau og gode parkeringsforohld.
Fint relativt nyt hotel med god beliggenhed ikke langt fra centrum. Meget flot brunch og fin restaurant.
Lobby og baren. Tjener ved morgenmad var meget dårlig til at opfylde vores ønsker. Vi har flere gang bedt om noget og var fuldstændig glemt, f.eks. at tørre bordet rent. Vi måtte spise på navse borde.
Afslappet atmosfære, venligt personale, god restaurant, (morgen og aften), pæne værelse, flot beliggende pool, parkeringskælder Ikke fleksibelt i forhold til bestilling, men måske p.gr.a restriktioner hos Booking.com, vi kom kun 3 pers. i forhold til 4 som bestilt.
Et hotel med en god værelsesstandard og fine parkeringsforhold. Morgenmadsrestauranten var alt for lille i forhold til antallet af gæster. Der var ganske enkelt ikke plads nok og det var nødvendigt at spise morgenmad i lobbyen.
rent, funktionelt, velindrettede værelser:god belysning hylde ved hver seng, 2 stole i dobbeltværelset. youghurt kunne gerne være standard til morgenmaden
Stort, professionelt, effektivt, god service. fik lunchpack med da vi skulle afsted før morgenmaden på afrejsedagen. stor morgenmadsbuffet. beliggenhed lige uden for old town, perfekt. Hotellet ville vinde ekstra point hvis personalet smilede lidt mere, for de gør det rigtig godt.
Den centrale placering. God service og det flinke personale.
Very friendly reception staff. They even offered me a lunch box to take with me when I could not be there for breakfast on the day I left. Slightly low pressure on hot water in shower. Pillows too thin. My room faced the adjacent railway line, so there was occasional noise from trains after 5 AM if the window was open, but there were only few trains, so it was not a serious problem. Most centrally located hotels will probably have some traffic noise and I prefer sporadic rail noise over constant car noise and car pollution.
Hotellet ligger godt placeret nær togstation, indkøbscenter og bymidte. Venligt personale. Flere engelsksprogede tv-kanaler.
God og proffessionel sevice.
Vældig god beliggenhed, gåafstand til centrum, god morgenmad, gode værelser
Kunne godt lide at " man" følte sig set, der blev altid hilst på en, personalet var utrolig søde og hjælpsomme.Deres morgenmads buffet er bare helt speciel, der var noget nyt hver morgen, et hotel vi kun kan anbefale til andre.
venligt personale, gode flotte værelser, fin morgnmad, parkeringsplads er lukket bag port og med overvågning. personalets kommunikerede dårligt hinanden imellem, der var ikke mulighed for at købe eksempelvis en cola på hotellet. kun mellem 20-23. De burde have lidt i receptionen
God beliggenhed, tæt på centrum og alligevel roligt kvarter. Personalet venligt og afslappet. God morgenmadsbuffet. Stort og rummeligt, nyistandsat værelse. Min kone kunne have brugt en hårtørrer
Excellent breakfast. Very friendly hotel, helpful staff No tea making facilities in the room. No real hotel guide, including no tv operation guide.
Then I left some laundry in my room in a black bag and they stole it! Crazy. I ream really nice taylored suits and shirts were just taken from my room. I was very upset. They denied taking anything, but know exactly what I packed and exactly where I put my things. So I left and am never coming back.
Loved our room and spa facilities. Staff very friendly and helpful. Wi Fi in room good. Breakfasts individually cooked, none of the cooked several hours in advance nonsense Looked after us well. Air port shuttle car a good price too. We want to return. Room lighting could have been a bit brighter.
We thought it was very comfortable. Loved the design and the central location Enjoyed spa and pool and the breakfast was very enjoyable. It was really enjoyable to come back to in the evening Overall staff very pleasant and efficient Great value for money There wasnt anything that we didnt like the only thing that concerned us was that when we went to check out the staff member said according to the hotel we had not shown up? couldnt understand this email when we got home and there was a mention that we were considered a no show and we were concerned about charges because of the confusion
Lovely hotel altough rooms a little too dark. Love the swiming pool and relaxing areas. Staff, mostly pleasant and helpful Service at the hotel's top floor restaurant could have been a lot better. It took the waiter 15 mins + to realise they didn't have the bottle of wine we have chosen and rather than suggest another bottle of similar price we were offered one over 50% more expensive!! Also no ironing facilities in room
The room was truly great very comfortable and quite close to everything we would go back anytime the service was excellent
The central location and the fact tat the hotel was fairly new and very modern. The bedrooms I feel are very masculine - could do with a little feminine touch - expecially a mirror above the dressing table!
The quiet atmosphere The bar at the 6 floor was closed...
Stunning small luxury hotel just off main city square Good spa facilities and very good food and wine selection
staff was simply fantastic, position of the hotel is very good and the furnitures are brand new, surroundings are quiet no safe, air conditioning had a problem (noise) and had to be switched off, no mini-bar, too much sun in the morning due to small curtains. At the end perhaps a little bit too pricey for what it offers
Location plus the excellent staff. The terrace bar/restaurant and the breakfast/bar were both pleasant and relaxing. N/A
The resturant food was amazing and the beds in the rooms sooo comfortable! Very friendly staff who all spoke good english. No tea or coffee in the rooms. It would have been better to have a kettle to use ourselves.
the staff where helpful with directions and recommendations. and the hotal was close to the old town centre no kettle in the room!
good location, very close to Wawel (tourist attraction), helpful and friendly staff the internet bandwidth is not great but it seems I had it in other places in the city, not only in the hotel.
We enjoyed the location just 10 minutes from the square and a choice of many restaurants Didn't like the very soft pillows on the bed and could not set up a tab for drinks and food in the bar and restaurant as it was a separate company we had to pay there and then
Very pleasant hotel and really well situated beside the river. We didn't want a big hotel so this was perfect. Enjoyed the rooftop terrace. Building work going on outside hotel at present so could be noisy from early morning, but once done it should make for a really nice area.
ideally located beside krakow castle. 5 mins walk from city centre. very impressed with hotel room. recommended
excellant location with easy access to all tourist hotspots. Very average breakfast with poor facilities .Rooms adequate but noisy due to the inadequate glazing for such a location. Average staff who seemed tired.
Det var en rigtig positiv oplevelse, dejligt personale fin service.Morgenmaden er for dyr, men der er en masse steder i Krakow hvor man kan få billig og god morgenmad. Lidt bedre informering af airconditionerings anlæget - regulering og om hvordan man stopper det.
Rent hotel. Venligt og effektivt personale. Air condition. Ikke ryger rum. Særdeles god beliggenhed. Nej
Meget god beliggenhed midt i den gamle by, meget stille værelse, god service Signal af det trådløse internet var meget svag på 4. sal.
atmosfæren og beliggenhed tæt til den gamle by der var ingen restaurant - men der er ganske kort til den gamle by med et eldorado af restauranter - så ingen problem. Morgenmad var OK
beliggenheden er fremragende. Tæt på centrum, station, sporvogne og parkområder.
This is a great hotel I really suggest it. Location is perfect, just 5 minutes walk far from then main square in the old town, 15 minutes walk fron the Wawel castle and 20 minutes walk to the jewish district Kazimierz. Staff was very kind and spoke a good english. Room was perfectly clean and very elegant. Breakfast was excellent and various. I didn't find anything wrong!
Very good location - walking distance to market square - 200 meters. Friendly staff.
Excellent food , v helful staff. No
Everything was perfect. The staff at reception was very helpful, the breakfast was great and the location can not be any better. Quick walk to the Square and the train station. No reflection on the hotel, but beware of Pickpockets in Krakow. Someone attempted to pickpocket my husband in the train station and also sadly in St. Mary's Basilica.
The hotel was situated in an excellent location. Staff were lovely. Room was very good. Breakfast was excellent. I would highly recommend this hotel
The decor was excellent and the rooms were spacious. Breakfast was probably the best I have ever seen/tasted - a wide variety and declicious. The location couldn't have been better - on the main drag and just a 2 minute walk from the Old Market Square. The staff were very polite and helpful upon arrival. I couldn't really fault the hotel. If I had to be really picky, we didn't get our free water replaced each day and the sink surround/mirror was not wiped over, although the room was tidied each day and was absolutely spotlees upon arrival.
The location, the comfort and the courtesy of the staff.
Excellent service. Friendly staff. New and modern design within a period building. Excellent location close the tain staion as well as the main old city square. Top class Restaurant. The Fitness rom was not ready to use yet
great location, very central, easy walking distance to the square, beautiful hotel, good breakfast
If I feel somewhere like at home I can't call it "hotel" :-) Really nice place to stay.
The location was excellent. The hotel staff were very friendly and helpful. Our room was comfortable and very clean and the breakfasts were very good with a wide choice available every day.
the rooms were clean and staff very helpfull
The staff were very courteous, available and helpful, rooms well equipped, clean and comfortable. Buffet breakfast excellent choice. Good value for money. Location good for city centre.
hotel was very clean and efficient. the staff were unobtrusive and maintained a good standard throughout our 4 nights stay.
Staff could speak english Staff helpful and friendly Blown lightbulb and no milk for coffee dealt with immediately Excellent location to Krakow's tourist spots- all within walking distance and safe area Failed to replenish the soap for handwashing but there was a clean bar of soap- no big deal.
location - it is only 3 - 5 minutes walk to the old town and less then 10 min to Kazimierz.
television Set too old to small and no international chanels available only CNN was working during my 3 days of stay
The hotel is located in the city center, so getting around for sightseeing was all done by foot or the occasional tram. Hotel staff is very friendly and accommodating. I had a very spacious low level room with two beds. Overall, very satisfied! Stayed on the 1st floor and for 4 nights over Thanksgiving weekend, which also happened to be the same weekend as Advent (Catholic start of Christmas season). The halls were a bit loud, but mainly from the noise of people walking up and down. There were a couple of parties at the hotel but they all finished at a reasonable time.
Staff very accomodating . Need to stay in updated room
Location freindley staff lovely bar
Conveniece of hotel to City. More coffee in the room.
great location, staff very pleasant, great breakfast, nice cosy hotel.
Location Small bed, uncomfortable pillow, a bit noisy even if room did not face street, no lobby
Bedroom was quiet and bathroom had an excellent shower. The location was really good for people who cannot walk far , being between the major places of interest in Krakow and excellent restaurants nearby There was a buffet at breakfast , but we were not aware until last day that other items would be provided on request e.g. scrambled eggs . The staff in the breakfast room never spoke to us - not even to say good morning and never smiled or offered assistance re other food available
Very convenient location, small comfortable hotel well maintained with very helpful staff. Very good breakfast buffet. Did not use restaurant There was considerable noise from the street during the night affecting the front rooms
The privacy blended with a helpful staff. The cheerful and efficient room chambermaid. The bar was a bit lacking in atmosphere, although this could have been because it was not too much used by the visitors during my stay.
We spent two nights in this delightful hotel, ideally located on a pedestrian street in the center of Old Town between Wawel and Market Square. Room beautifully decorated in old world style and bathroom large and modern. Convenient, but limited, parking across the street.
Great location, helpful reception staff, good breakfast selection, comfortable rooms. Staff at breakfast miserable and the young girls couldn't even bring themselves to say good morning - unsual for Poland. Sadly a contrast with all the other staff who were lovely. The location of the breakfast area involved steps which was tricky for my elderly mother.
Great location, near Wawel Castel and Rynek Glowny. The breakfast was also great. Private parking. We were satisfied with everything.
Central location of the hotel. English-speaking receptionists. Lovely room & bathroom. Great breakfast.
Everything. Your could not ask for a better hotel