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Very Satisfied with the hotel overall, but room were too warm at arrival. Room was difficult to cool down without running the aircondition (early spring should not be necessary). Mattress was -as in the rest of Macedonia wery hard. It pays out to take the room to the seaside for only EUR 20 more, if you are planning to keep the window open (traffic noise). Excellent breakfirst and nie size of room Overview of hotel facilities and restaurants in the lobby.
God beliggenhed, med udsigt til havet og hurtig adgang til indkøb og restauranter God komfort og service.
Dejlig beliggenhed. Dårlig adgang til udendørs pool åben om aftenen i indendørs pool og spa
Hotellet var centralt placeret. Morgenmaden var god og med en fantastisk udsigt udover havet. Jacuzzi og pool var indbydende. Fitnesscentret var en skuffelse. Maskinerne var i stykker og der var få maskiner. Desuden var centret først åbent fra kl. 12, hvilket var for sent. Adgang til fitness og pool burde være muligt fra kl. 6 om morgenen.
Excellent hotel, fantastic staff.
Luxurious and comfortable with great service. Great bathroom and bed.
Friendly staff...great design in the room...perfect situated for business trips as also for city tours...central..not to far away from the hotel is the airport(25 min away)..it's clean and really good beds for a good sleep...
Outstanding service!!! Everything was excellent, will stay again.
They really made you feel special.
The location was great, the staff was polite and very attending. The hotel was very clean.
We just loved it! It is located perfectly - if you stay at the waterfront-side, you fell like being on a stylish cruise liner. And the staff is very friendly and helpful.
Very nice, modern hotel with great service. The location is perfect. Hotel is only 1 year old, so everything in the room is new and sparkling. the pillows and the mattress are really hard, uncomfortable to sleep on, also there is no tea kettle in the room
Very central location, beautiful sea view, staff was really very friendly and helpfull
The room and the minimalist decoration of the hotel. Breakfast was excellent. Real 5 star. Nothing
it had a very good location. The location of our room was really bad. Room number 314
The staff at the reception
i liked visiting shops and because i was nearby squears
My room was excellent
Good location, Clean rooms, Solid breakfast The Wi-Fi Internet is free of charge in the lobby, but in the room 10 meters away it is not available. I had to pay 3rd party Internet prepaid card (5 EUR for 90 minutes) so I could use my laptop online from my room. For a hotel of this profile it is unnecessary inconvenience.
Location. One of the rooms we reservated was too small.
good location ,very clean, good prices, good service, very good breakfast
The staff where very helpfull and understanding when i had to cut my stay earlier for personal reasons.
The location is great. Everything within walking distance (shops, restaurants, caffes). Great breakfast. Very clean room, especially the bathroom. Roomy too. Staff very attentive.
Location, room, breakfast, helpfull staff
The clean room and bathroom, especially the new overall furnishings and fittings. The fact that I had asked for and was given a quiet room.
nice location, friendly staff, good interior little bit noisy
Beutiful Hotel in Heart of Thessaloniki, perfect conditions, goog food and very cheap for such ideal quality. we strongly recommend this for other who will trip to Salonica
the fact that it was very modern, clean and every detail was well given attention
Very clean. Friendly staff
they make 30 minutes to make my bill and charge the credit card and i was on a hurry
Anatolia was a calm oasis in a busy city. The rooms were very comfortable, the breakfast was good and the staff were very friendly and helpful. Yes, they advertise that parking is available but it is on the street unsecured parking and our car got vandalized. They were very helpful though about calling the police. It is also a bit further away from the city center that I anticipated.
Excellent!I've recommended it already to my friends.
Good hotel, location was also ok, in 5 min with taxi/shuttle you are in downtown. Internet did not worked during my stay. They promised internet connection and that was one reason why I have chosen the hotel. I was forced to use data roaming and my total data transfer for my 2 days stay at this hotel was 400€. Business people, avoid this hotel!
The design and the Stuff. But unfortunately, only this. If you are above 1.87 is impossible to shower. Because there is simply no way to hang the shower telefon! A small detail that makes the difference. Especially after a long road trip from Athens.
room cleanliness was perfect. the location is not very good.
The hotel is well located.It is close to city centre,and public transport.Friendly staff,modern design ,very clean hotel and very confortable bed!As hard as we tried, we couldn't find anything negative. I think that the parking should not be charged.
everything was absolutely perfect! too much energy consume
Staff friendliness, cleanliness, lovely breakfast, beautiful rooftop pool with great restaurant and bar Distance to city centre, need to use taxi to get around. Hotel shuttle was fantastic when it was available. Shuttle bus drivers were great, very knowledgeable.
Exceptional interior design, good lockation, very friendly stuff, up to date to the offered services, exceptional restaurants and over all a very good city hotel. Better trained stuff. They are very friendly but I think that they need further training to meet the very high standards that the hotel is trying to set. I also think that the parking should not be charged.
great facility, modern, beautifully designed, great service executive lounge needs improvement
coco mat beds, easy access, hotel style & vibe WiFi & parking not free of charge. 15 euros per each per day for room surfing. Also no cable tv in the rooms...
very nice hotel and spacious rooms.Free wi-fi, free parking,location is not far from center and ring road.price is budget for 5-star hotel.I recomend it.
design, attention to details n/a
The facilities were excellent and of the highest quality I found the location very restrictive, there was very little advice on how to venture out of the hotel
The hotel is located in a safe and quite area of the city and only few minutes from city center. The stuff is very attentive, professional and helpfull. Although we did not ask for early check-in, as the hotel was fully booked due to cinema festival, we were given our room right away at our arrival at 11 a.m. That was a touch of client oriented hotel policy that we appreciated very much. In general, attention to details makes a stay at Hotel Les Lazaristes very pleasant.
Very clean, stylish, and spacious rooms, quiet, even completely silent air condition. Staff is helpful in organising a taxi for a reasonable price. Note: never pay more than 18 euro for a taxi to the airporte! If you are a foreigner, drivers might charge you a multitude of this. Never trust them, preorganise the taxi with hotel staff. Relatively far from the city centre - but therefore quiet - and no bus after midnight. A 5-star hotel should have a shuttle to the airport from early morning to late evening. Mini-bar prices are ridiculously high.
Excellent reception staff - good parking service. Directions to hotel useless. Pool area hopeless if you are a non smoker - the unhealthiest swim I've ever taken.Superior room in 5 star hotel really should have curatains that close properly, a shower area that doesn't leak and bedroom sheets thata ctually cover the whole of the bed. Pity because the room was super otherwise. Lack of no smoking areas in the breakfast area a problem.
The breakfast only It is a 3 stars hotel and it has been declared as 5 stars !!!!
The pool and surrounding cafe was inviting and relaxing. The rooms were very clean, the breakfast buffet was wonderful - good variety and generous. The staff are fantastic -- all were very helpful, warm, and friendly. The neighborhood is quiet - residential - a peaceful getaway from the chaos of the city center. it is classified as a 5-star, but in other countries it would probably be more of a 3-4 star. Greece is a bit generous with its star ratings for hotels. The spa was very small and I don't think the masseuses were properly trained. please improve the music that is piped in throughout the hotel and cafe.
Perfect staff went that exra mile, something very rare nowdays.
Modern and confortable facilities together with very friendly professional staff.
spacious rooms, friendly staff, nice breakfast valet parking service only
Et lille men godt udstyret fitness center. Venlig betjening. Værelserne er moderne og meget flot indrettet. Informationer om hvorvidt poolen på tagterassen er åben... var lidt af en skuffelse, at den var lukket.
det bedste indtryk - udmærket morgenmad - venlig og effektiv!
Hotellet udmærker sig ved, at den har en dejlig tagterasse med en god pool.Hotellet ligger centralt men i den mindre pæne del af byen. Morgenmad er på det jævne. Ellers ok.
staff, breakfast, amenities
Location - center, availability of parking, facilities
Nice location for dining and shopping. Perfect location for sunset view (seaside rooms) no elevator in basement carpark and carpark price is not fair
due to the status of the room, it is probably a 4 starts and not a 5 starts. It is quite aged (mainly the bathroom).
Good location and elegant rooms. Heating in the room cannot be adjusted.So the room becomes like a hell, until you realize that you can totally shut it down.
a duvet would be better than a blanket
Almost Central location, very good reception and porter staff, a bit old fashioned but clean and comfortable. A bit overpriced.
There was a one-night offer for the suite at the 6th floor so I stayed there. It was an excellent room, apart from the bathroom that looked poor. The style and furniture was old-style, a bit 'heavy' for me but classy I might add. The balcony is non-existant, while there is no clear view because of other hotels, you can still take sneak pick at the sea... But it's too small. The suite bathroom was too small also, but decent. Note: I didn't have breakfast, so I don't know if it's good or not.
nice place and good location
Spacious room, bathroom with bathrobes, buffet breakfast and the helpfulness of the staff. My car had a trouble with battery/engine and they immediately called a repairman although it was past mid-night. Disposal slippers were of bad quality for a 5 star hotel.
very pleasant place and very convenient location
internet connection is not comfortable reception is not good without professional knowledge, "I don't know" for every question that I ask the location is far away center
Spacious room, compforable bed, elegant decoration, excellent breakfast, free parking available The room was rather cold despite having the air-condition all the time on at full speed and at the highest temperature. The room light during the night is inadequate if you have to work in the room. If you are looking for a hotel within walking distance from the city, then it's not this one
The room was great, the breakfast excellent, meybe a bigger bathroom would be even better, but yet it was great.
Although new, the hotel is disappointing. It is already showing signs of deterioration. Upkeep is not good. Room was of 3 star quality. Hotel is definitely not deserving of 5 star rating.
24 hours reception, polite staff, very clean room, excellent value for money. not walking distance to city centre, kind of small room.
We had a great stay over there. Because there was no room available with 2 single beds we got a suite, spacious bedroom plus living room instead for the same price. Overall service is great, breakfast is super and location is ok.
neat and clean everything was O.K
there is free parking relatyvely calm clear atmosphere is prety cool nothing special
Хотелът не отговаря на категоризацията си, по-скоро на 3,5 звезди. Чисто е, но в стаите има лека миризма на цигари. Менюто на закуската е разнообразно и храната е вкусно приготвена. Намира се в индустриалната част на града. Персоналът е много внимателен.
great staff, always ready to assist friendly but very professional- ex. breakfast waitress...., breakfast had great selection and fresh ingredients... great design and style...we loved the separate rain shower in our room not really
I liked everything.
One word , perfect . Everything was great , the location , rooms , breakfast and especially the hotel staff . We had a wonderful time , thanks to everybody .
I love the historical setting and the excellent comfort and staff. It served our purpose of rest and recovery for one night (very quiet, despite its central location on a busy, narrow intersection).
I like everything at the Excelsior Hotel. I wish l could come back again. No.
The staff was very helpful and courteous. The location is excellent. The rooms are tastefully decorated and pleasant.
The hotel has a wonderful garden with a great pool, almost like a resort. The gym and the indoor pool looks also nice. The food is excellent. Location may be bit far from the city but close to a water park and a mall - which was our priority this time. Hotel did not prepare an extra bed, although I indicated it on the booking form. Breakfast is not included, which is a bit strange in Europe.
I couldn t pay the bill with Diners international card
Comfortable and luxurious The location is difficult to find
more restaurants required. .The dinner at the rerstaurant was rather disapointing
friendly personel, very clean rooms, exellent service
breakfast, pool, spa, gym, service, view no!
Nice building and very good room design. Very good offer for suite upgrade. Complete facilities for relax and fit. Large garden park. ATM (cash dispenser) not working for almost one full day.
Hotel deserves all merit for good service. Good location for a business meeting. The area around the hotel is somewhat shabby - so you do not leave it.
Hotel rooms are perfect – better then at the pictures on the hotels web page. Bathtub is huge and at the same time easy to use while taking shower. Hotel is close to all shops, restaurants, bars and sea front. Friendly helpful staff, but some of employees (who worked also for room services) does not speak English, mostly just Greek or Russian, but that never created any problems - if I had more queastions some other girls get in to teh contact with me. Fixed our ironing very fast. No parking. Very poor room service menu (restaurant menu) and half of the offered meals were not available for long period. No internet in the room (in the web page it’s saying that all rooms has wireless).
Good central location, wired internet worked fine, the breakfast was not rich but decent. The room was not non-smoking, you could smell the tobacco in the air.
room serviec great, staff helpful beyond call of duty Roomw was smokey which was not pleasant. Room was unbeleiveably hot, it opened into a covered courtyard whicj did not cool the room.
The location was excellent. No fridge in the room, no parking for hotel guests, poor breakfast.
location services, hotel staff,
The style and the location of the hotel. It is very pleasant to stay and you do not need a car to move around the town. A lot of nice restaurants and bar within 200 m Not really.
Superb design, friendly and helpfull staff, nice localization. Humble breakfast :(
Very friendly staff, well decorated bedrooms, nice spa and excellent location (city centre) A bit noisy (wooden floors in the halls) and we had to wait an hour at the restaurant to get a risotto and a chicken fillet!!
The best hotel in the best place with the best service, comfortable excess, room class with excellent home South American restaurant, we’ll definitely will come back and recommend to all our friends. nothing, simply perfect
excellent location absence of free parking (It is very close to the parking lot at the Eleftherias square which is very expensive and crowded)
The Hotel offers excellent services, is located at a great spot right in the city centre, and gives the visitors a sence of "home". You don't need a car to get around. Some special price offers once and again would be nice.
The hotel is in a great location, facing a lovely square with bars and restaurants. The staff are very friendly, the suite was comfortable. The dining area is a little lacking in atmosphere - but this is a very minor issue.
Location, good standards of comfort and service. n/a
architecture, big rooms with balconies, location on pedestrian square, near restaurants, shops, film festival, in old part of thessaloniki
All the people were great, very frendly and professional. Very close to the center and restaurants. Breakfast was excellent. Rooms were silent, clean, comfortable and authentic. Nothing. Perhpas non-availability of parking.
Free upgrade to excellent suite
easy check in, room was ready before arrival tv remote, safe was out of operation
I liked the room, the staff were friendly and willing to give allways info about places to visit. It was generally fine.
About 15 minutes from city center by walk. I wait about 25 minutes for parking man brings my car.
the room was too small for a 5 star hotel
Parking - difficult and separately charged
The hotel was not comfortable and clean. All pictures on the internet were the different or at least had been taken when the hotel was brand new. But now hotel is quite old furnished. The rooms were not enough big for families.
The hotel was nice. Stayed on a non-smoking floor. A/c did not work that great but the weather was also very hot. Room was small but comfortable. Small TV but was able to catch the BBC. Parking a plus. Bell captain was VERY nice and most helpful. Breakfast was too expensive. Bathroom had a drain on floor/plumbing smell..had to cover with floor towel....sort of stinky.
Hotel Stuff was very helpful,location of the hotel is perfect. Car park was small and I had to park out side and had to carry all my bags to there while leaving.
Location is close to the train station and reasonably close to the centre (sort of 1 km from Aristotle square). The staff is excellent, facilities are good, and the price is reasonable for a hotel of that standard. Internet access was not included in the rates
Rooms are comfortable, location near airport good, nice pool and outside area. Friendly staff. Room stank of smoke, carpets and curtains need cleaning to minimise smell., Restaurant closed, large bare room offered just one meal. Breakfast comprehensive but cold and stale.
No fitness facility.
Quiet hotel, hotel staff helpful. Breakfast was good enough. The bathroom was small. The location of hotel is near the sea but far from Tsseloniki center. If you do not have a car this can be a problem to go to the city center.
Close to beach, clean room with nice view. Helpful staff. Good and variable breakfast.
very good location, right on the beach. quiet, nice rooms, nice staff. the internet is awful. moreover, it is dial-up, with the speed of a shail, and in the end, you have to pay a hufe bill for the phone.
Very friedly and caring staff
Friendly people and great location
very close to the sea
At seaside. Nice clean and spacious rooms. Good buffet breakfast. Private parking lot. Very good price/quality.
Extremely kindness off the staff, their helpfullness by arranging a birthdayparty for my granddaughter and by getting my wheelchair up and down the stairs. Accessibility for wheelchairs was not exactly good. The ramp started with a small step, which is no problem for valid people but is for wheelchair-users. Entrance to restaurant, terrace and beach where with steps also. Cooking was not extremely good, cook even refused to cook and egg when asked. View at Mount Olypos as promised was impossible because this mount is at the other side of Greece and impossible to be seen as the hotel was facing towards Thessaloniki.
breakfast was cold,poor selection & nothing like pictures in hotel broshure
Stayed for one night only. Clean, renovated hotel, in a convenient location near Thessaloniki (you would need a car though, if you plan to visit the city)