Harrachov Hoteller

Det er et dejligt hotel og priserne i Tjekkiet er meget lave. Det er en super billig mini skiferie.

We liked nature around hotel and new and modern equipment and facilities, primarily kids playground and waterpool. Also there is a shop with all necesary stuff nearby. The reception is very kind and cheerfull. For the small repairs in the room (screwhook in the bathroom) we had to wait more than 3 days, we had to repeatedly press on quality of cleanup (the towels was not changed, the carpet was not cleaned, ...) even it is for additional charge and we wanted to pay it. Also lifts missing in the hotel but they are working on it.

The hotel is quite new and cozy. It has underground parking. Technical staff and staff at the reception who speak good English were very good. Some people from the staff did not speak English. Beside this those people were not friendly and willing to help, and they made a difference between Czech people and foreigners. For family with small children elevator would be good. We really miss some elevator.

Our bathroom needed refurbishment, however other rooms seemed fine.

The staff - waiter and waitress - in the restaurant was very nice. (Unfortunately leaving this week) It does not offer 4 star level of service, Difficult to find the hotel.

the weather 1. they promissed free WI FI . there was not wi fi available in the room. if I knew that I would not come to this hotel.2. The asked me, at the check out , to pay for room service that was orderred by another room but they forgot to give the other room the bill so they changed the room nomber and forgerred signature. when asked they appologized, but if did not look good on the bill I could pay for it. 3. one of the rooms given for full price was unheated ( its february in high mountains-sky holiday) and under roof so the free space was very small ( for midgets). did not receive any compensation for those irregularities.

Ok, buffet både morgen og aften i forhold til prisen. Venlig modtagelse, parkeringplads på hotellet Ikke altid personale nok omkring buffeens åbningstid, hvilket gjorde at det ikke altid blev holdt fyldt op.