Excellent staff willing to help, even though there's a language barrier... if you work with them, they'll work with you. Very accommodating! Decor leans towards industrial modern... Beds are comfortable enough, and most amenities are provided (towels, toiletries, mini-fridge/non-alcoholic mini-bar). Location is right in District 1 "western quarter" where there are bars and restaurants right outside. Lots of hustle and bustle! Also, it's convenient enough to get around by bus (if you're feeling adventurous) or taxi (50,000 - 100,000 VND) to get to the many sights and authentic restaurants in the city. Definitely walk around and you'll find some nice spots for coffee (Breaktime Coffee) and such! No hangers in the closets. No home safe in the room, but felt secure overall with doors locked. (don't know about the dorms) No shower curtain/door, so water splashes out when taking a shower.