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Hotel design and hotel restaurants and good location and money exchange Sometimes, I need to try my key a few times before it made the elevator work.
Nice hotel. Modern rooms good staff nothing to criticize
Returning and enjoying the same amenities I did seven months earlier. 2nd floor restaurant and 11th floor extras make this hotel and the stay a pleasurable experience. Breakfast is perfect! Currency exchange and coffee bar are so convenient. Staff appears motivated and acts professionally. Cannot think of anything to list.
Value and location
Great staff! Very friendly and accommodating. Most speak English. I can't think of anything I didn't like. In fact, I extended my stay.
Everything was great, very nice place to stay while in Kharkov. Their assistance was very good in all aspects of my stay. Very friendly hosts to work with, they were very helpful with all my needs.
Very quaint and charming. Staff was very friendly. Breakfast and restaurant where A+. It's small so not many facilities.
Breakfast was nice. The warmth of the hotel felt comforting. Airport pick was nice and convenient. The front desk was very helpful and spoke good English. The price for the airport pick up was confusing. When we arrived it cost a lot more than when we were dropped off.