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Hotellet var særdeles velbeliggende samt pænt og moderne indrettet. Hotellets reception var dårligt fungerende, og de ikke havde styr på reservationerne. F.eks. påstod de, at jeg ikke havde reserveret, selvom jeg stod med skriftlig, bekræftet reservation i hånden. Det værelse, vi fik, var ekstremt lille, og burde ikke kunne sælges som et dobbeltværelse. Der var kun en stol på værelset, selvom der på et dobbeltværelse på et hotel i denne kategori principielt bør være 2 stole.
Hotellet er ved at blive bygget og er langt fra færdig. Det er en byggeplads hvor personer med asmatiske tilbøjeligheder skal afholde sig fra. Men når hotellet bliver færdig er jeg sikker på at det bliver godt. Som det er nu er prisniveauet for højt henset til at forholdene ikke er færdigbygget. Svært da hotellet slet ikke er færdig
Design, store værelser og god morgenmad Mange ting ser ikke færdige ud!
Comfort Food No
Friendly and warm staff. Very nice hotel with a lovely comfortable room.
The excellent service and multilangual personal (Trained & professional). We did not know we had to reserve a table at the restaurant, when we arrive, it was all full, a jong woman told us we could not stay. The restaurant's supervisor arrived a few seconds after and directly offered us a table without any problem. A baby bed had been installed as requested with a little gift for our child. Further, the hotel is easy to find, good location near the lake and 15/20 minutes from the centre. The bed matras was incredibly hard
The restaurant, the staff, the general efficiency and welcome I have stayed at this hotel many times. Most rooms face or overlook either the garden restaurant or the entrance where smokers congregate at all all hours of the day and night and because of that, having windows open for fresh air can be a real problem.
The location was very nice and peaceful. The room service is very good value for money The breakfast is too expensive as is internet access, which is free elsewhere
Friendly and attentive multilingual staff.Clean and bright surroundings.Good restaurants and all at a reasonale price.I would definately use this Hotel again. Paying for WiFi and parking......These should be inclusive in the 21st Century!
Location of this hotel in a quiet wooded area beside the lake in this lovely city. We were put in a room of lower quality than we booked and the restaurant was always fully booked and it was not possible to get a booking during our stay. In the fitness room most of the equipment was not working. However after complaining to the reception during our stay, at check out, we got a reduction which more than compensated for the upsets.
Extremely well furnished and maintained. Spotlessly clean.Quiet. Staff very effiecient. Nothing not to like just be aware that location is a little way from the city.
Peaceful and quiet setting. I was able to leave the windows open and there was no noise at all! Modern fixtures and well-designed room with all in good working order. The room was too warm overnight. The cooling system doesn't go below 21 degrees. The bedding was far too warm for a room that is warm. Feathers in pillows and bed cover cause allergies for me and are too warm in any case. I asked for them to be removed but only the pillow was changed. Probably a language confusion issue because the staff were very good. I also had to pay for breakfast which surprised me. But maybe it had been on the booking form and I hadn't noticed it. I don't like that pets are permitted there. I couldn't find a hotel where pets aren't permitted.
very good location near a lake, nevertheless quite central, very good restaurant next to it. Also the hotel was close to some special sculptures which were part of an event that takes place every ten years The underground parking space is very convenient but costs 11 Euros per day, even for guests of the hotel. But there was enough free parking nearby.
The location of the hotel is really good. The stuff was very plaisant.
Excellent hotel / just renovated / friendlly people / very good breakfast buffet / 5 minutes walking to the center of the town Nothing negative to say about the hotel or the staff
The location was convenient and close by to all major attractions. None
See all the above. Very friendly.
The professional service.
The room was excellent.
A really well presented and comfortable Hotel.
Good hotel, good rooms and good service!
An excellent location for business travel to Muenster. The staff was very professional and courteous; rooms were very clean, quiet, and comfortable; and prices for amenities such as minibar and telephone were reasonable. Overall, my stay during my business trip was most enjoyable.
The bed and shower facilities, breakfast soap is not skin friendly. Could be more natural.
I liked the friendlyness of the staff, the food and loved the room. First class it was honest nothing at all
Great location, good value for money Some noise one of the evenings, but probably what you have to expect in a central hotel.
The location, the helpful staff and the competitive price. That the day starts so early in Germany
Convenience to train station
It was close to the train station and all staff were friendly and helpful.
great location, lovely rooms
good location and service .but i have to carry my luggage to my room on 3th floor by stairs .else is good .
Looked at sculpture, architecture and visited churches . No.
Centrally located, good information, good service at breakfast and at the counter. All you need, no nonsense and parking space around the corner.
I mentioned about my early arrival in my booking and they did offer me early check-in as I requested. :)
friendliness; breakfast;complimentary hot soup in evenings location (not central as described; noise from traffic in room)
1) Very Clean 2) Polite staff No it was very good
A very neat hotel, good room, good beds. Tip: try to get a room at the back side. Busy road in front! Or even better: try to get a room in the "Gaestehaus" that is next to the hotel, and even further from the road. We had an excellent night there. Fine breakfast too.
The room was large and very comfortable. Small extras like soup and sekt. Good transportation to the old town.
The hotel is located in a quite place, easy for parking, but far from the city center (20 minutes walking). The hotel is qualified as 4 stars hotel but it is really a 2 or 3 starts hotel and needs some renewal. Rooms are poorly furnished and do not seem to be very clean. Rooms are also quite small. Breakfast is a typical buffet, nothing special.
Its location, close to the handsome older residential area; very good breakfast room; but especially the modern design and - the bath. So many German hotels only have a shower. Breakfast cereals: something more healthy would be good.
I received a glass of prosecco when checking in, and could borrow a bicycle to tour the munster sculpture show
Internet ist sehr schwach
Hotel people are kind, good, and try to help a lot. Breakfast is fine. Room is quite small for this price. No bath, only shower. No barrier free at all (baby car is difficult alone). Hotel has small parking lots but always full therefore one has to park on street around. Waking to town center is quite some distance (20 min). Price is too high with this equipment and location.
Det kan ikke väre bedre, alt var perfekt Svärt at komme med forbedringer eller forslag til et hotel samt personale der har en särdeles höj standard
Det var dejlige værelser, med fantastisk badeværelse. Personalet var udsøgt venlige, og morgenbuffeten helt i top.
Billig hotel Restaurant
Medget hjælpsomt personale Nye tæpper eller endnu bedre trægulv på værelserne - var lidt slidte/plettede
Den fremragende betjening.
Pænt sted. Venligt personale. God service. God mad. Gode vine. Dejlig pool - ikke meget benyttet af andre.
Hotellet er centralt beliggende men har en smuk udsigt over grønne områder og gammel bydel. Ikke rigtig - hvis man tænker på prisklassen kan man ikke forlange mere.
En ualmindelig behagelig atmosfære og personale. Meget smagfuldt overalt med friske blomster i receptionen og morgenmadsrestauranten, der havde en flot udsigt over byen.
Rummeligt og lyst værelse. Meget venlig manager/ejer. Særdeles god morgenmad. Lyst og dejligt morgenmadsrum med udsigt over grønt område. Gratis internet på værelset. Lille og højtstående TV, der gjorde det svært at se US Open! (Enmeget lille detalje i alt det positive.)
breakfast is good a bit noisy / curtains left some light come in
Having a very central situation, nevertheless it is quiet. The staff was very helpful with the parking. Very very nice hotel!
Centrally located. Clean and for a good price. A bit old fashioned, but acceptable seen the price.
the room and personnel, location
The rooms were clean. Uncomfortable bed.
good central, and quiet location
Great location near all the attractions in the center of Münster
Very close to the city center. Generally a good *** hotel, good value for the money.
OK for business use, but not for family use. Clean room. Generally, the service provided was good, but not as good as in hotels in the USA. Not all the charges were explained or mentioned--such as parking fees. If there are facilities other than the room, I was not aware of them nor did the staff explain anything upon registering.
Staff are excellent the location is not in the best area but it's not too bad
Parking in the middle of the city was ok.Breakfast was very good. Proffessionals behind the desk. We were very satisfight.
Room very clean and bed comfortable. Arrived 2am and very easy check in. Easy to find. Good for city stopover. 12pm check out. Not negative, just a note - you need to check in and get a pass for the hotel car park before trying to park.
The hotel should inform that guest will have to pay in order to use the car park. And there is no power connection in the room for laptop use.
Helpful staff, quiet and clean rooms, good location (10 min walk to city center), good value for money.
Location. The hotel was very close to everything you might want to see in Münster which is a good thing since the parking closet is very difficult to traverse with its elevator (not much room in either the elevator or parking closet for your car). The male desk attendant was rude and obnoxious. He seemed fine to anyone German but did not have any patience for Americans.
This Hotel is up to the Ibis standards - good services at a good price.
Hotel was conveniently situated near the Old City and our room was spacious and comfortable. Staff attentive and helpful.
design of room,computer available in lobby,central location,helpful staff.
The Best place ever if you are travelling with children - great little spot and brilliant as a stop over en route...
Very helpful and professional staff at front desk. The breakfast selection is vast and gourmet, with courteous attentive wait staff.
The location was excellent and the staff were very polite and helpful. The walking trail around the hotel was very good.
Very good facilities and level of cmofrt. Staff most helpful and room spacious and with excellent view.