Newport News Hoteller

It was a beautiful place located in an exclusive safe environment. Me and my husband visited with a co worker and his wife and we were all satisfied with our stay. Enjoyed so much that me and my husband extended a night.. We are already planning on going back this summer. My husband smoke and I reserved a smoking room and once arrived it was a non smoking hotel. This was the only thing that we had an issue with.

Room was excellent except tub which was peeling paint. Front desk said hotel was currently in progress to refinish tubs Breakfast would have been better with scrambled eggs

was a great place to stay whiel I was seeing family, central to everything I needed to do while I was in town, and a welcome respite, a quiet place to retreat, when done with the day. I know they're in the middle of a remodel, but there was a pervasive smell of mildew on the first floor near the pool and near my room.

Bed was comfy. Shower was hot. Towels were clean. Had a pullout couch and desk. I was by the elevator and could hear everyone coming off and going on.

Room was big and comfortable , lots of space for just the two of us . Bed was huge , sheets and comforter were clean and I was satisfied with that , the bathroom was clean as well and that was another plus . The towels were small and useless for drying off , that was the only thing that annoyed me . Other than for the price , this place was amazing and definitely more than I expected .

Clean and comfortable stay. Great location to all things in the area. Breakfast could use an update,. The breakfast was lacking in options and flavor.

Great room for the price, staff was friendly and helpful.

clearness, the staff was great and very helpful. When i checked in late on Thursday night, the lady who checked me in was very nice and pleasant. I've stayed here before and I really enjoyed my stay! nothing that i didn't like my stay was great.

It was clean and it was smell great and the staff was very helpful will stay there the next time I go pick up my grandkids No everything was good the hotel was clean and the floor that I was going was just renovated

Easy check. Nice staff. Great location to my destination. There were a few spider webs on the ceiling. Other than that the stay was great.

The renovations were beautiful!

Clean room and Friendly Staff. Was chosen as Customer of the Day and given a 'Free Upgrade to a Suite'. Loved the experience that I had at the hotel. Will definitely be staying there again.

suite was amazing great breakfast

Spacious room. great for family. conveniently located off the highway. very satisfied. yes, the one bathroom in the private sleeping quarters was a bomber, but we managed. no general closet space for luggage and coats.

Seems to be rather new and price is good. Sound insulation is not that good.

The Mulberry Inn was a great value for a family vacation. The rooms were clean, the property was well-kept and the location was convenient. The staff was great - from the receptionists to housekeeping to the wonderful ladies at the breakfast - all were exceptionally professional and friendly & made an effort to accommodate the guests. While this hotel was not a romantic retreat or exclusive resort, it was an excellent place to stay for my family - the grounds and the pool were well-managed, the breakfast was great and the rooms were clean - and for less than any of the other neighboring hotels. We weren't expecting high-end accommodations, and we didn't get that. Instead we received a practical, clean and well-managed hotel for a great price. The biggest "issue" was the hallway of our building was a bit worn - it could've used a new carpet & maybe lighting less harsh than the cold LEDs.

My husband and I have frequently visited Williamsburg. One year we had a difficult time getting a hotel reservation in Williamsburg. We decided to try Newport News. We have been staying in Newport News for the past 10 years whenever we visit Williamsburg. We love it! This is the first time we stayed at a Residence. We were thoroughly impressed! The room was very modern, comfortable and super clean. The breakfast was delicious! The staff was helpful and friendly. The only reason that I didn't give a perfect score is the mattress was a little firmer than what I am used to. We will definitely return and would highly recommend staying there.

The staff was very friendly and helpful. We weren't able to get an extra rollaway bed but then it was a last minute reservation and we got the last room.

The room was a nice size and clean. We let them know we would be a late check-in at 12am, and we were there at 12:05am...They were 100% booked and I am grateful they held our room for us. The front desk staff were courteous and helpful. I would stay here again as the location was easy to access from I-64. The breakfast was ok; however, it was free so I won't complain. I would suggest the eggs and sausage be cooked a bit differently, less soggy/runny. I should have asked for extra blankets because the comforters on the beds are thin. This is just a personal preference. I was hesitant to call room service at 2am for this. It may be helpful to keep a couple of extra blankets in the closet for guests.

The staff was awesome. We really enjoyed our stay. Everyone was very friendly. Breakfast was also good.

The staff was the friendliest staff I have ever had at a hotel! Everyone spoke to you. They are engaged. Clean and modern.

People. Everyone in this hotel is so nice and helpful. None.

Very friendly staff. Excellent rooms, lobby. Pool and hot tub not bad but could have been cleaner. Overall very good experience. Would stay again.

Clean with friendly staff Located between a supermarket and a multiplex.

Clean room. Great breakfast. Good location. Close to Movie and Shopping Center. Had a slight printing problem in the corporate center. Staff not able to fix.

Our baseball team has stayed here several times. Enjoy the indoor pool and nearby movie theater and restaurants. Beds are comfortable.

Non smoking room had smoky smell.

Staff was great Paying for breakfast

The modern look and the newest of the hotel. The fresh coffee and lemonade with cookies in the lobby when you come in or leaving. Hidden charges put on my card that were not communicated. Need to watch whatever card you use.