Bruxelles hoteller

Fordele: Receptionens personale var vidunderlige - værelserne var komfortable.

Ulemper: Forfærdelig service i restauranten (som en enkelt kvindelig rejse sandsynligvis bidrog til dette); værelset var meget dårligt isoleret mht. støj. Hørte alt hele natten.

Fordele: Location is great, decoration is superb and different from the standard 5 star hotel, service is very much personalised.

Ulemper: It comes with a price: it is more expensive than any other hotel in Brussels!

Fordele: Great location, staff super helpful

Ulemper: Nothing except the view from our room was poor

Fordele: Great location and excellent service! All staffs are friendly and helpful!

Ulemper: None

Fordele: Location and very good service.

Ulemper: Breakfast overprice.

Fordele: The hotel is very upscale and extremely classy hotel. The professional staff went above and beyond to assist with anything we needed. The concierge was extremely helpful and knowledgeable. The location can not be beat. We were just around the corner from Grand Place.

Fordele: Everything was good It’s a lovely comfortable hotel Rooms are fantastic,tv choices are good , facilities are good , location is fantastic , Would definitely stay here again

Ulemper: Took a bit of time for the porter to come to take our luggage .. at least 20 minutes we had to wait after informing the reception

Ulemper: This is my second time staying at Hotel Amigo and I’m convinced that this will be my “go to” hotel in Brussels. Until the next time Hotel Amigo!!

Fordele: The location is perfect ! 2 minutes walk to Grande Place, 5 minutes from the train station by foot. The hotel is very stylis. The room was very clean, quiet and comfortable. We used the concierge service to book a restaurant. He met our expectations 100%. We had a wonderful evening.

Ulemper: No coffee facilities in the room which was a real shame. The breakfast was a bit disappointing : the 1st coffee served was cold, the service a bit slow. We thought that it was slightly overpriced.

Ulemper: I got a room with a very bad view which was changed on my request

Fordele: Central location, style and friendliness.

Ulemper: Nihil

Fordele: Location is impeccable.

Ulemper: No.

Fordele: Placering

Fordele: Rigtig god morgenmad. Imødekommende personale. God beliggenhed.

Ulemper: Vi savnede cocktails i baren

Fordele: Very nice hotel. It has a perfect location in the center of the city. The rooms are modern and clean. I recommend this hotel to anyone who comes in Brussels in order to visit the city.

Fordele: Welcoming staff, great rooms, breakfast and location.

Fordele: The location, breakfast and the atmosfire at the hotel

Fordele: Location & the quality of the rooms

Ulemper: Staff seemed to be new trainees from other countries & did not know much about local tourism!

Fordele: Great location in the heart of Sablon, lots of chocolate shops around. Nice to walk in the streets nearby, even at night. One evening we even had a small beer and food fest just outside the hotel. Clean, we didn’t take the breakfast, coffee machine, and lazy Sunday with 5pm checkout. Will definitely come again.

Ulemper: They locked the room automatically at 12pm when we were supposed to leave at 5pm.

Fordele: Rooms are really nice. Quiet. Great breakfast

Ulemper: The ac shuts off in the middle of a he night.

Fordele: Very nice and comfortable stay. If anything to complaint about is the cardio room. The standard fare

Fordele: The large bed Quiet location Lovely staff

Ulemper: Poor signage to the hotel Waterfall Shower head not working No breakfast tea

Ulemper: Excellent stay and staff

Fordele: Excellent location, walking distance from train station and public transport also from historic sites. Beautiful lobby and rooms, friendly staff. Superb restaurant (we ordered room service and was awesome) Multilingual staff, spoke Spanish, very for us

Ulemper: There were no towels in the room but they brought them quickly

Fordele: Perfect location, perfect breakfast!

Ulemper: Lille værelse

Fordele: Vi nød virkelig vores ophold på tre nætter på Stanhope. Det var en bekvem beliggenhed for at gå til Bruxelles og bedre tid der. Personalet var fantastisk og imødekommende over for vores behov. Vi elskede vores værelse, som var rummeligt og pænt indrettet.

Ulemper: Det eneste halvnegative, jeg kan sige, er, at sengen var ret blød, hvilket ikke var godt for nogen med en dårlig ryg som mig. Vi bad også om at få maden opvarmet, og de sagde, at de ville sende en til os for at tage os af det. De glemte det, og vi var nødt til at ringe endnu en gang.

Fordele: The location of the hotel was perfect for me - near the grand place and all the famous sightseeing places that you can see. The room was amazing, it was supplied with everything you need and the staff was very friendly and helpful.

Ulemper: I liked everything about the hotel, since I stayed only one night, there was nothing that could have been better.

Fordele: I love it but a little too expensive. I hope to stay again soon

Fordele: Suite had recently been refurbished and included excellent facilities. It was a quieter room overlooking the rear of the hotel which I prefer. Staff at check in and out are always friendly, welcoming me back and efficient.

Ulemper: My usual complaint is the cost of the breakfast, hence I take breakfast outside the hotel.

Fordele: - service - friendly staff - nice room

Ulemper: - kitchen closed during summer - breakfast wasn’t great

Fordele: Luxury hotel in victorian style, nice details, rooms generally large and welcoming. Excellent position in the EU district but in the closer side to the old town.

Ulemper: Breakfast is usually not included in Brussels, but here the price is very high

Ulemper: Værelset var for mørket, man manglede lys der var skarpt nok til arbejde.

Fordele: The staff were nice and kind. Breakfast was really too good to stop eating, that was why many guests tend to stay long, maybe.

Ulemper: Using a cab or public transport is recommended for city trotters. Grand place was in walking distance "horizontally", but it's a bit too hard to walk up through the hilly area to the hotel.

Fordele: Location: Excellent. Close to the Luxembourg train/Bus station. Staff: Outstanding, courteous, extremely helpful, friendly. Hotel: Exceeding my expectations. Quiet. The lounge, lobby, courtyard were very nice and comfortable to sit and relax and have a conversation and/or beverage. Great Job Thon Hotels!

Fordele: Excellent breakfast with an attentive staff, but service ends PROMPTLY at 10 on weekdays. This is an excellent alternative to the sterile cookie cutter big chain hotels! Would definitely return.

Ulemper: Nothing

Fordele: The breakfast was fine, the dining room, beautiful. The location was great, on a quiet street a couple minute walk from the metro. The room was beautiful and the bed was one of the best beds I've ever slept on in my life. The staff was very accommodating, friendly and helpful. Honestly, all in all, it's the best hotel I've ever stayed in, and I've stayed in alot of hotels.

Ulemper: Nothing

Fordele: The hotel was just perfect. Staff very polite and helpful. I got an upgrade, as it is not a busy season. The apartment was very quiet, clean with great facilities.

Fordele: Convenient location, comfortable room and very good shower. Spotlessly clean room and good breakfast.

Ulemper: Liked everything

Fordele: Pleasant, no thrills property, that is well located.

Fordele: It's very luxuries compere the price given. Very clean, very comfy, friendly staff and amazing breakfast.

Ulemper: All fine

Fordele: Very good hotel with excellent friendly staff. Check-in and out very efficient and helpful. Good location only short walk from stations with tram line immediately outside. Also only short walk to historic centre.

Ulemper: No meaningful food offering in hotel in evening, only breakfast.

Fordele: Location, cleanliness, friendly staff, value for money! There is parking underground at reasonable price.

Ulemper: The carpet is a bit worn out.

Fordele: Beliggenhed

Fordele: Cleanliness, near to central station & close to tourist spots. Delicious & reasonable price for breakfast, friendly & helpful staff.

Fordele: Super god morgenmad og kaffen var fin

Ulemper: don’t deserve the money you payed for, no hot water wasn’t working , no phone in the room to call the reception , no safe no wardrobe

Fordele: Keep it up

Ulemper: Nothing

Fordele: Clean hotel, kind staff, almost everything perfect

Ulemper: Last day the water temperature at the shower very mild

Fordele: Location, cleanliness.

Ulemper: Very small room, lack of basic amenities like coffee maker, fridge and TV did not work.

Fordele: Room comfort. Nice and quiet in room.

Ulemper: Breakfast buffet hot food was almost cold

Fordele: Breakfast is rich with lots of food choices.

Fordele: everything

Ulemper: there were bugs in my room when i checked in late at night. staff was kind in finding me another room quite quickly

Fordele: Clean, comfortable and conveniently located business hotel. Decent wifi and showers. Thursday mornings complimentary shoe shine ++

Fordele: Hotel locates conveniently near the metro station and buildings of the European Parliament. We stayed in quiet spacious room with everything you need. Breakfast is varied and tasty. We didn't face to any problems while staying.

Ulemper: There're not enough good restaurants or cafe near the hotel.

Fordele: Bonus to encourage green life style.

Ulemper: Lack of flexibility

Fordele: Godt sted, fantastisk morgenmadsbuffet

Fordele: great location and facility

Ulemper: great breakfast but 32 euros sounds pricey

Fordele: Breakfast is wonderful however so expensive...

Fordele: Beliggenheden var dårlig Morgenmad OK

Ulemper: En bedre restaurant til aften

Fordele: Nice rooms, beds. Clean

Fordele: Very Nice hotel Very Centrally located Rather quiet

Ulemper: Windows could not open and botje oom and bathro were rather small

Fordele: The room is very clean. It's quiet. The hotel exceeded our expectations.

Fordele: Good vibe, easy to park on the street, good WiFi, decent bed.

Ulemper: There wasn't enough coffee in the room. And two sachets of creamer powder rather than milk is Rubbish. Also, not so keen on the glass bathroom door

Fordele: Everything

Ulemper: N/A

Fordele: The room is very new and nice. The beds are incredibly comfortable and the bathroom is beautiful. For the price it was an excellent stay

Ulemper: Parking is extremely expensive, better to leave the car outside since it's free at night. Breakfast is not worth the price

Fordele: Clean and copious rooms

Ulemper: They did hold on 60 uours from the card once l checked in and now they did not return back to my visa

Fordele: Clean and quiet surroundings.

Ulemper: 20 minutes walking distance from the city center.

Fordele: Great food great service !!!!

Ulemper: My stay was short :)

Fordele: the bed, very comfy!

Ulemper: -

Fordele: Very clean , walking distance to touristic areas , reasonable price

Ulemper: The bed wasn’t very comfortable .

Fordele: Staff very friendly and helpful

Ulemper: Limited choice on the dinner menu

Fordele: Staff went to great lengths to make our stay special. Parking garage, as the new (August ‘19) parking meters in the street do not accept foreign bank cards.

Ulemper: We chose the hotel for its restaurant, only to find out that it had minimal service during our stay. Fortunately, there is an excellent restaurant at 50 meters (Odette en Ville), reservation recommended.

Fordele: The location, staff were friendly, coffe machine at room is amaizing, gym was quite good for this price.

Ulemper: Only concern, i didnt add breakfast as i thought 30 EUR is too much specilay during weekend as i can have nice breakfast outisde hotel for same or less.

Fordele: Great location. Staff is friendly.

Ulemper: I just spent one night in this hotel and I was on my own. I have been leaving in Brussels for over 20 years and I've passed by this hotel hundreds times but never stayed there so this time I decided to book a night at Le Chatelain. I know it's a 5 stars hotel so I was expecting a 5 stars room. It was a tiny one (which wouldn't have bothered me eventually) located on the 3rd floor and the view from the window was awful a depressing (a dirty grey wall at short distance). See picture attached. I cannot stand air conditioning so I switched it off but a kind of fan noise was still there...and it stayed with me all night, I could hardly sleep a couple of hours. No way to turn it off! I guess it was the bathroom ventilation. The bathroom was also tiny and the pullout shower head located in the bathtub didn't stay properly in place-straight-so I had to hold it in my hands while showering to avoid water going all over the bathroom. I had one nail broken and was looking for a nail file but there wasn't any. No body lotion either! The bathroom bin didn't open with the pedal so I had to open it manually. I always appreciate a chamomile tea or tisane before sleeping but the coffee station only contained 2 teabags, no caffeine-free infusion at all. In a 5 stars hotel you should not experience all this so I was extremely disappointed and won't return to Le Chatelain.

Fordele: Confort

Ulemper: Small breakfast room

Fordele: I really want to thank MR. Mark for great welcoming and dedicated time and effort to help us for all our request.

Fordele: You don't even get the second foot in the door before you're greeted by friendly and welcoming staff waiting to attend to your every need. The breakfast (if you choose to have it included) is a fresh, healthy and great quality variety also with impeccable service and choices. The rooms are adequately sized and the beds and pillows are quite plush. There are slippers and robes for your added comfort and the tea selection in the room is great. The bathrooms are fully equipped and have a very modern and Chiq decor. Room service was a bit costly (as it is with most hotels) but this was because while the quality of the food was great and fresh, I really didn't enjoy the flavor. It is conveniently located between the trams and close to the Brussels midi station. Also, on Rue Louise there are all the major high end brands for clothing, jewelry, shoes and perfume, there are chocolatiers and other typically European magazines. Once you head out the revolving doors of Rue du Châtelain, and turn right, you will see that there are many cafés, bars, bistros, and magazines (shops) along the way. The cuisine is mainly, Italian, French and English, and there are Asian restaurants and a conveniently located liquor store to get your Belgian beer. There's also a food store further down. In the opposite direction, about a 30 min stroll away, there is the European Parliament, and the Grande Place that hosts many of the museums, a must see is the Music Museum, and a must have is the Belgian chips/fries and waffles. Hopefully this helps!

Ulemper: The dinner I ordered in room service was not a good taste for me.

Fordele: Was in business area but caught the tram to the Brussels highlights.Very helpful desk staff and concierge!

Ulemper: Rain!

Fordele: Everything . Staff excellent room fantastic Location central close to transport . Good restaurants .

Ulemper: There was nothing l didnt like ,.everything was great .

Fordele: Bellligenhed

Ulemper: Trænger til en make-over. Du træder ind i 80’erne

Fordele: They allowed us for very early check-in at 10:00 AM. Very clean and friendly staff. Thanks

Ulemper: Location not close from center

Fordele: From the price i was expecting a mediocre business hotel but, The Hotel was anything but! The staff were friednly, attentive but professional at all times and the room was divine, I have paid much more for much less in other European cities. A real gem, would stay again.

Ulemper: Just wish i had brought my swimsuit to appreciate the spa facilities.

Ulemper: The mattress too soft for my back

Fordele: excellent customer services , very kind and caring staff, accommodating most of our requests , good size, airy. and light, the central control of lighting and heating was very easy to use and not that noisy

Ulemper: Our bathroom seals was degraded and water was kept running on the floor. The wiring set up in fridge cabinet was poorly thought of in a way that extension wire was hanging at the side of the fridge and when coffee maker was plugged in the door of the cabinet was remain ajar.

Fordele: Clean & modern

Ulemper: Beautiful room. Complimentary drinks

Fordele: Room, cleanness, location, restaurant

Ulemper: Breakfast could have more options, mainly fruits

Fordele: Bed really comfy and all the facilities worked really well, e.g. lifts. Very clean and very friendly.

Ulemper: Didn’t have any issues or concerns. Everything was spot on.

Fordele: Der var larmende gæster ved morgenmaden. De var af anden etnisk generation. Ubehageligt.

Ulemper: Bathroom and pillows dirty!

Fordele: Great location

Ulemper: Nothing

Fordele: Great bed. Nice view (12th floor). Staff. Clean facilities.

Ulemper: Signs outside the main entrance prohibit smoking in 10 meters distance. The ban is not enforced so guests oftentimes have to walk through a screen of smoke (which is discusting).

Ulemper: It too far from the center

Ulemper: WiFi på hotellet kunne ikke få forbindelse til min telefon. Hotellet er beliggende i et meget fashionabelt kvarter, men med begrænsede spisemuligheder. Vigtigst af alt, så tilbyder hotellet ikke lufthavnstransport, det var hovedårsagen til, at jeg bestilte hos dem. Ethvert hotel kan ringe til en taxa der kører dig til lufthavnen (for din egen regning), det bør ikke betragtes som lufthavnstransport.

Fordele: Excellent service and location!

Fordele: Good location and great service from all the staff

Ulemper: States it is soundproof but next door TV kept us awake till 1am as Nd then I complained

Fordele: Room with balcony was a plus. Also entrance from garage was handy.

Ulemper: Carpet wasn't clean when checking in.

Fordele: Excellent hotel with large room. Great service and location. Definitely i will go again.

Fordele: Bed was comfy, room amazing and lovely terrace

Ulemper: Slightly warmer shower!

Fordele: Amazing place amazing location amazing bed amazing hotel

Fordele: Nice Reciption area.

Ulemper: Request a can opener for baby food. Couldn’t provide it. Sometimes they forget toilet paper, coffee etc

Fordele: Rigtig fint værelse og super morgenmad. Rigtig god modtagelse i receptionen.

Ulemper: Desværre var der meget langsom og skidt betjening i hotelrestauranten om aftenen, og skidt at der ikke var et tidsrum i spa’et hvor man kunne tage børn med i poolen.

Fordele: Everything

Ulemper: Nothing

Fordele: Breakfast was very good even it was not included in the room price in m-y case, but good quality and selection .

Ulemper: The hotel looks a little outdated and the carpets in all the areas probably need to be replaced

Fordele: Location , big room

Fordele: Excellent location, classic hotel, very convenient

Fordele: Close to the airport and it was very clean

Ulemper: Service in the breakfast

Fordele: Very nice swimming pool, hotel is close to airport

Ulemper: You have to pay additionally for parking

Fordele: Good breakfast. Quite rooms. Fantastic shower.

Ulemper: In a double-room amenities only for 1 person and we stayed 5 nights. Never added a second set.

Fordele: Feelt like a spa. I was amazed by all the ways you could adjust the lightjing in the room to fit your mood. I was grateful to discover an iron and an ironing board.

Ulemper: Nothing really.

Fordele: Very comfortable, and nice staffs.

Ulemper: Far from Metro station etc.

Fordele: Modern spacious hotel with an outstanding swimming pool and sauna. Nice breakfast as well. Well sound proofed so really quiet as well!

Ulemper: Nothing!

Fordele: Very nice hotel .very clean good breakfast .

Ulemper: Bed mattress a bit hard for us .

Fordele: Great entrance, great rooms, parking a bit expensive for what it is.

Ulemper: If I have to be picky, Breakfast is good but for 30 euros, carton scrambled eggs, not good enough.

Fordele: I love everything to be honest, This place is my escape place I often go back to this hotel because of the staff and the facilities and the rooms are just exceptional. the staff makes you feel like royalties I love that ! I will keep coming back as often as I can ;-)

Ulemper: I can't say there is anything I didn't like. everything is just too perfect. But I wish that we could have a discount card for people that comes this often.

Fordele: Nothing

Ulemper: The deposit of a hundred euro for each room

Fordele: Nice design of the rooms and quiet. The breakfast was great.

Ulemper: The bad was not so clean and the water didn't drain properly.

Ulemper: Wonderful staff Very helpful Special thank to Sabri who was excellent in all means

Fordele: Clean, close to the center, friendly and helpful staff - everything was great. Very recommendable place to stay

Fordele: Big, comfortable rooms with all facilities and attentionate service.

Ulemper: Interior design quite trendy and classy but a bit dark.

Fordele: Practical location, beautiful room, sauna and steamroom, friedly staff, good matrass, quietness

Ulemper: almost everything was enjoyable. but the wifi connection is up for improvement

Fordele: Clean, nice comfortable bed and pillows, spacious

Ulemper: I had gone over for an operation and had booked and pairs for a car service that I was told the hotel would sort out. When I asked for this serious they told me there was no cars and shrugged his shoulders. And I was left to walk to to euro star which wasn’t to far but after having the op was left in a lot of pain. Apart from this the hotel was nice. And the other staff where more than helpful.

Fordele: The proximity and decor

Ulemper: That my shoes were stolen by cleaners and I was give false information by a receptionist regarding shuttle bus to station at 7am

Fordele: Breakfast was great. Comfortable rooms

Ulemper: bathroom floor need sweep A shower curtain is needed since you can see through from bedroom.

Fordele: Specious rooms Great location Feeling like home

Fordele: Just a short walk from the Eurostar train station. Despite arriving after midnight, I managed to get a good night's sleep before an early start the following day.

Ulemper: Dyrt, men typisk euro priser

Fordele: Det var et fremragende hotel. Rent, stille. god beliggenhed, godt personale.

Ulemper: INTET

Fordele: Location is excellent, in square with many restaurants and bars, but also very close to EU institutions in particular. Staff very attentive and efficient. Rooms a reasonable size. Breakfast good.

Ulemper: Shower located in bath rather than separate. Bed not very comfortable as too much padding over mattress and duvet too heavy in warm weather. No mini bar in room.

Fordele: 1040 dinner was great although expensive as to be expected. The hotel offers a number of tolietries including a shaving kit. Bed was soft due to a foam insert. Allowed us to upgrade to luxury room. Offered luggage storage was our room was being readied. Soundproof. Great black out curtains.

Ulemper: Breakfast flavor/quality isn’t what you would expect for one hotel of this quality.

Fordele: Fantastic breakfast. Super comfy beds. Lovely toiletries. Excellent staff.

Ulemper: Price of room. Price of wine!

Fordele: Super comfortable bed

Ulemper: Our whole experience was excellent

Fordele: Luxurious, friendly staff, comfy and clean. Love the fitness room and hammam spa

Fordele: Facilities are quite good, convenient location, excellent breakfast

Ulemper: the staff are not that friendly, as a five star hotel, I also heard a complaint from an old lady the time I was about to check in

Fordele: I‘d like the flair and also the comfort their

Ulemper: —

Fordele: Very comfortable, spacious room & I liked the Nespresso machine

Fordele: Excellent location at the Brussels Administrative area. Good breakfast and excellent facilities

Fordele: A modern recently (common areas) renovated hotel. Good onsite restaurant. All staff are very helpful. Clean hotel.

Ulemper: Nothing particular.

Fordele: Roligt hotel tæt på EU parlamentet. Super service og meget egnet til hundeejere

Fordele: Rigtig flot hotel med god beliggenhed. Hotellet er meget rent og personalet er venlige og serviceminded. Værelset var rigtig fint, rent og med meget behagelige senge.

Ulemper: Morgenmaden er fin men til den mindre side, taget i betragtning.

Fordele: Dejlig beliggenhed tæt på alle de vigtige turistområder. Personalet var fantastisk

Ulemper: Mere fokus på detaljer. Jeg ved, at bygningen er gammel, men med mere opgradering ville værelserne være bedre. Værelserne er meget billige indeni. Jeg vil stadig anbefale det, hvis du ikke er så meget til luksus

Fordele: Centralt beliggende, men føles lidt lurvet.

Ulemper: Anes slitage. Ikke en ferie sted, føles mere som et virksomheds konference sted.

Fordele: God beliggenhed. God morgenmad, som var inkluderet i prisen.

Ulemper: HØJLYDT værelse og vindue. I stykker og kaffemaskine. Vinduerne kunne ikke åbne. Lavt vandtryk i bruseren. Stivelsesholdigt hårdt sengetøj.

Fordele: Staff friendly Location Clean Big rooms

Ulemper: No turn down service Charge for late check out

Fordele: Location and facilities

Ulemper: Nothing

Fordele: Location

Ulemper: Nothing

Fordele: The sweets in the room

Ulemper: Missing tea bags and the two single beds instead of king size bed

Fordele: Room was very nice and modern.

Ulemper: Maid service. Even though I left the please make up room sign on the door at 7:30 am, when I returned 8 hours later, it still hadnt been touched.

Fordele: Only the location

Ulemper: The rooms not clean Not comfortable at all Very very small rooms Very bad rooms services Many homeless were sleeping in-front-of the hotel which they made it not safe and to much noisy at night

Fordele: Large room and very clean

Ulemper: It was all very nice

Fordele: The hotel is very central and you can reach all the main attractions walking. Breakfast had an amazing variety of food and was really good.

Ulemper: The door of the bathroom would not close properly and unfortunately there are many beggars just outside the door.

Fordele: Clean, comfortable; awesome cheerful staff!

Ulemper: Although it’s great location in city center i unfortunately didn’t feel much safe after the sunset there, but it has nothing to do with hotel, it’s just the city itself.

Fordele: evetything

Ulemper: staff wonderful...lucile and luan!

Fordele: Location, property, breakfast

Ulemper: Wake up at 6:40 because of works outside.

Fordele: We liked the location being close to tourist attractions. We also enjoyed very much the rooftop breakfast. Room was small but it was fine.

Ulemper: Our room was uncomfortably hot. It was mid-April. Front desk staff explained their air conditioning system had not been in summer setting yet. Hot air was blowing in the vent. When we opened the windows, it was so noisy with drunk people going home.

Fordele: Fint hotel lidt slidt, men opgradering til værelse med egen sauna

Fordele: Large quiet room.

Ulemper: Ongoing works and noise.

Fordele: Spacious rooms and friendly staff

Ulemper: Two elevators are not enough for the hotel it was always busy.

Fordele: Staff was friendly and helpful. Room was spacious. Wifi worked well.

Ulemper: The arrangement of having the shower in the bathtub is a bit cumbersome

Fordele: It is conveniently located and has a lovely bar and very good food.

Ulemper: Cannot think of anything.

Fordele: The breakfast was by far the best breakfast I've had at any hotel. Lots of healthy options as well as a full cooked breakfast, cereals, continental, cured meats, breads and juices\smoothies. The staff were very friendly and went above and beyond for us. It was my partners brithday and not only did they give us a complimentary room upgrade and bar vouchers they also gave him a birthday card.

Ulemper: There was nothing I didn't like.

Fordele: Good location, Friendly reception and reasonable room rate.

Ulemper: Certain part of hotel buidling are under renovation and covered by construction film etc.

Fordele: It’s totally clean by my wife’s comment also. Bus tub separated from shower is very good especially for Japanese my family. The location is safe and easy to get the taxi. Breakfast is very delicious. There is row chocolate. That has good sense as Belgian choice.

Ulemper: Toilet nearby lobby, ramp doesn’t work.

Fordele: Staff very friendly; spacious room, good working space; comfortable beds; good insonorization.

Ulemper: cleanliness not spotless; reception often congested.

Fordele: Room very big

Ulemper: Construction on going and old Curtains

Fordele: Location Service Room ambience

Fordele: The breakfast. Two coffee machines and a good selection of food. Friendly helpful staff. Our room was massive with a separate toilet and separate bathroom. Its only a very short cab ride to the train station from the hotel.

Ulemper: Nothing: very good even though renovations were being carried out Good friendly helpful service. They let us store our suitcases whilst we did a two day trip to Brugge. This was great as we didn't then have to lug suitcases on the train, just travel bags.

Fordele: Everything else. Will be back and recommend to friends. Excellent

Ulemper: Did not have breakfast as it was quite expensive

Fordele: Design and layout of the room was impressive. Good service staff and very approachable. I was surprised when they gave free coffee capsules for the Krups expresso machine. Pleasant stay and strongly recommended!

Ulemper: Nothing to complain about. If any, it would be nit picking.

Fordele: Rooms are quiet and beds and linen are comfortable. Bathrooms are good, modern and well equipped.

Ulemper: They wouldn't give me receipt / invoice as I booked through booking.com, which was a problem fro my work expenses. The breakfast I have had here before is okay, but really expensive. The area is joined onto the Gare du Midi, which is the Eurostar station so very handy for that, but the area is poor, and as a single woman I wouldn't feel safe walking around.

Fordele: Right next to Brussels-Midi/Zuid. Easy to catch an international train! Very clean and comfortable. Facilities are very new.

Ulemper: Nothing.

Fordele: Very clean, modern, super quiet in a very central location. A perfect hotel for a short stay.

Ulemper: All was perfect. Well done.

Fordele: The staff was exceptional. Our room was small but clean and comfortable. The hotel is right next to the Midi train station and a 20 minute walk to the Grand-Place.

Ulemper: The parking garage was expensive.

Fordele: The room was quiet and safe. it allowed me to have a desired rest at my satisfaction.

Ulemper: - I asked the house keeping to bring me the slippers, they didn't till the morning. - The moquette was not clean, I had a broken glass in my foot, though I took it out but it was really hurting. then I told them, they brought the slippers but it was late! - they took 400EUR from my credit card and the payment was 322EUR, and i have not yet seen the balance back to my account.

Fordele: Bed was confy and room was quite

Ulemper: The bathroom was not really clean especialy the toilet had some pee on it and also the shower class was not really clean i think the cleaner should clean the bathroom properly not in the rush and also there was a pair of sandals out side the hall before our room which was there from day one until we left i wonder why

Fordele: Didn't eat in hotel. Staff very helpful. Neighborhood not great.

Ulemper: Staff

Fordele: Very comfortable bed and well connected as above the railway station but close enough to walk to the Grand Place.

Ulemper: Nothing

Fordele: Morgenmad var god.

Ulemper: Glasvindue var beskidt.

Fordele: Dejlig morgenmad - stort udvalg. Hyggelig restaurant. God service.

Ulemper: Værelset er håbløst indrettet: alt er hvidt i hvidt. Ligner noget fra Starwars og en kæmpesofa i hvid kunstlæder fylder hele den væg, hvor også fjernsynet hænger. Det vil sige, man skal være slangemenneske for at kunne se fjernsyn fra sofaen. Der var ikke en eneste stol. Det viste sig dog at være en fejl - da jeg påpegede det, baksede en flink mand en lænestol ind mellem seng og vindue. Heldigvis var jeg alene og behøvede ikke komme til sengen fra den side. Men ellers havde jeg måtte kravle hen over stolen.

Fordele: Fantastisk beliggenhed, god parkerings kælder. Pænt og rent

Fordele: Regardless of the legnth of your stay and number of folks in your group you are entitled to ONE and only ONE complimtary bottle of water Period. No exceptions.

Fordele: Location of your hotel is always key when traveling. this had an excellent location near the Grand Place and a short walk to the tour office which was the meeting point for all our tours.

Ulemper: The rooms were not really cleaned properly. Trash was taken out but quite a number of trash was left strewn on the floor in both the room and bathroom. Large trash items like empty water bottles were left behind as well as kleenex. This happened twice. Also toiletries were not replenished properly. Bad cleaning service for sure. Toilet was separate from the bathroom which is odd so there was no water within reach. Wifi was not working in the room until I checked if it was included in the package and they fixed it but not after several attempts. The food in the restaurants downstairs were also too expensive. Not really commensurate with the prices outside where there were many restaurants.

Fordele: Location and bed

Fordele: Location is in the middle of the city center. Near to some good attractions. The room is too big and clean. The staff are friendly and very cooperative.

Ulemper: The toilet is too small

Fordele: The location is super good.

Ulemper: Unfortunately they forgot to clean the room

Fordele: The staff gave a lovely warm welcome and were very helpful. Great location for sightseeing, restaurants and shopping.

Ulemper: Nothing

Fordele: Location was brilliant, a few minutes walk to Grand Place/ Grote Markt, Centraal station is only 2 minutes away, for travelling by train, lots of restaurants nearby, our double superior room was excellent, and spacious, staff were extremely helpful

Ulemper: Nothing to dislike

Fordele: All of the staff were friendly and helpful. The hotel is in a great location near Grande Place and central train station. Breakfast was very good with many choices.

Ulemper: Nothing I can think of.

Fordele: The location was central - the staff was super helpful and courteous. They had strong WiFi. Plus they made sure my stay was special!

Fordele: Central to everything we needed to see

Ulemper: Would recommend this property but were disappointed that we couldn’t eat our meals outside