Bruxelles hoteller

Fordele: Receptionens personale var vidunderlige - værelserne var komfortable.

Ulemper: Forfærdelig service i restauranten (som en enkelt kvindelig rejse sandsynligvis bidrog til dette); værelset var meget dårligt isoleret mht. støj. Hørte alt hele natten.

Fordele: Beautiful property that is immaculate and classically decorated.

Fordele: Location and very good service.

Ulemper: Breakfast overprice.

Fordele: Location!!! Perfect and very clean rooms. Quiet, even though you in the center

Ulemper: Pillow!! Very bad pillows

Fordele: The hotel is very upscale and extremely classy hotel. The professional staff went above and beyond to assist with anything we needed. The concierge was extremely helpful and knowledgeable. The location can not be beat. We were just around the corner from Grand Place.

Fordele: Absolutely beautiful hotel and the attention to details was amazing. The turn down service, the assistance in getting around Brussels and just the atmosphere. It is honestly worth every cent, so close to everything and such a great room

Fordele: Cleanliness, hospitality and comfort.

Ulemper: Good hotels always have high demand.

Fordele: Location, cleanliness, comfortable

Ulemper: Check in experience was not up to expectations Bellman didn't help us Front desk were confused

Fordele: Amazing hotel that exceeded our expectations. Big bed, pillows so comfortable that we have requested to find out where we can get some! Top spec rooms excellent. Step outside the lobby and you are seconds away from the main square.

Ulemper: N/A

Ulemper: This is my second time staying at Hotel Amigo and I’m convinced that this will be my “go to” hotel in Brussels. Until the next time Hotel Amigo!!

Fordele: Nice and clean and location, as well as the staff are friendly and helpful.

Ulemper: Nil

Fordele: Most.

Ulemper: The Internet

Fordele: Placering

Fordele: Great location. Lovely staff. Updated decor.

Ulemper: Unfortunately we had a rowdy group across the hall from us who disrupted our sleep. However we could tell that this was not the norm for this hotel

Fordele: Rigtig god morgenmad. Imødekommende personale. God beliggenhed.

Ulemper: Vi savnede cocktails i baren

Fordele: location was good.

Ulemper: The bar staff very rude,and continued to talk while leaving us standing at the bar.This happened on two nights. This hotel should send its bar staff to its sister hotel in Rome where the staff were fabulous.

Fordele: Upon arrival, my room got upgraded. I stayed in a fantastic, huge room which was beautifully designed and decorated. The staff was really friendly and helpful. The location is very nice, with great views of the Sablon church an the Palais de justice. Main sights are within walking distance. Great choice.

Ulemper: Too expensive for what it offers

Fordele: wooden floors in the age of carpets, windows can be opened which is so enjoyable during summer time.

Ulemper: The receptionis was make me very angry, while he promise that he will arrange to prepare early breakfast (at 4:30) in the morning, but unfortunately I didn't get this breakfast even if I paid it already. Very unprofessional for this hotel chain.

Fordele: Location and room quality

Ulemper: Unusual fussiness by bar/restaurant manager about having a glass of wine in the bar/restaurant. Made to feel ‘privileged’ to be allowed to sit at high table in this area.

Fordele: Good quality hotel situated near the city center 10 min. walk. Excellent breakfast.

Fordele: Everything

Ulemper: Nothing

Fordele: Excellent location, walking distance from train station and public transport also from historic sites. Beautiful lobby and rooms, friendly staff. Superb restaurant (we ordered room service and was awesome) Multilingual staff, spoke Spanish, very for us

Ulemper: There were no towels in the room but they brought them quickly

Fordele: Generally a nice quiet neighbourhood. When we had a problem with check-in, this was resolved to our satisfaction.

Ulemper: A larger room would not have been a bad thing, although we could cope with the room size that we had. Location slightly awkward for public transport.

Ulemper: Lille værelse

Fordele: Vi nød virkelig vores ophold på tre nætter på Stanhope. Det var en bekvem beliggenhed for at gå til Bruxelles og bedre tid der. Personalet var fantastisk og imødekommende over for vores behov. Vi elskede vores værelse, som var rummeligt og pænt indrettet.

Ulemper: Det eneste halvnegative, jeg kan sige, er, at sengen var ret blød, hvilket ikke var godt for nogen med en dårlig ryg som mig. Vi bad også om at få maden opvarmet, og de sagde, at de ville sende en til os for at tage os af det. De glemte det, og vi var nødt til at ringe endnu en gang.

Fordele: I love it but a little too expensive. I hope to stay again soon

Fordele: Make your own Belgian waffles at breakfast -- hard to beat. Hotel with character and history, but with modern amenities and upgrades. Location second to none for EU business.

Ulemper: Old school fitness room. Good for a jogger or biker, not so great for current fitness trends, with little space to do a workout. No complimentary water, and drinking a bottle of still water from your room's fridge will cost you EUR 5.

Fordele: Suite had recently been refurbished and included excellent facilities. It was a quieter room overlooking the rear of the hotel which I prefer. Staff at check in and out are always friendly, welcoming me back and efficient.

Ulemper: My usual complaint is the cost of the breakfast, hence I take breakfast outside the hotel.

Fordele: - service - friendly staff - nice room

Ulemper: - kitchen closed during summer - breakfast wasn’t great

Ulemper: Værelset var for mørket, man manglede lys der var skarpt nok til arbejde.

Fordele: Location ideal for my meeting, comfortable refurbished rooms, mine located as requested at the rear which is quieter, efficient and friendly staff

Ulemper: My usual complaint about the high cost of the breakfast

Fordele: The staff were nice and kind. Breakfast was really too good to stop eating, that was why many guests tend to stay long, maybe.

Ulemper: Using a cab or public transport is recommended for city trotters. Grand place was in walking distance "horizontally", but it's a bit too hard to walk up through the hilly area to the hotel.

Fordele: Location: Excellent. Close to the Luxembourg train/Bus station. Staff: Outstanding, courteous, extremely helpful, friendly. Hotel: Exceeding my expectations. Quiet. The lounge, lobby, courtyard were very nice and comfortable to sit and relax and have a conversation and/or beverage. Great Job Thon Hotels!

Fordele: location is great and staff all excellent

Fordele: Excellent breakfast with an attentive staff, but service ends PROMPTLY at 10 on weekdays. This is an excellent alternative to the sterile cookie cutter big chain hotels! Would definitely return.

Ulemper: Nothing

Fordele: The hotel was just perfect. Staff very polite and helpful. I got an upgrade, as it is not a busy season. The apartment was very quiet, clean with great facilities.

Fordele: Hotel location was a real plus! It was close enough to the Grand Palace, yet far away enough from the highly touristic streets. Train station was also conveniently located to take day trips to Antwerp, Bruges, and Ghent. Clientele was sophisticated. Room was large with air conditioning and WiFi excellent, as well as a very friendly, courteous staff.

Fordele: The staff gave a wonderful, warm welcome - with welcome drinks and a guide to the city with recommendations.

Fordele: staff were very helpful breakfast was good they changed our rooms based on our request very quite and calm

Ulemper: one of the rooms was not ready until 4, although I requested early check in from 2-3. laundry service is not that good and took longer than what they promised.

Fordele: Everything! In particular the quietness of the place and its location near the city centre. The breakfast was amazing and the staff was fantastic!

Ulemper: Nothing

Fordele: Amazing Hotel. Great location and good value for money Staff super friendly Great Hotel. I would def. come back if I come back to Brussels

Ulemper: Nothing

Fordele: I really like the breakfast and the bed since it so soft and comfortable.

Fordele: Nice, little hidden gem. The place was impeccable and very comfortable.

Ulemper: Loved everything. For the Ladies just know that the hairdryer isn’t too powerful, so factor in some extra time!

Fordele: Great staff, perfect location for all tourist areas.

Fordele: The staff was helpful

Ulemper: Room is small. Bath room is tiny

Ulemper: not possible make tea @ coffee in the room

Fordele: Location if you don’t mind a little walking.

Ulemper: Street facing rooms can be a bit noisy so if you are staying for a while you can ask for a court facing room.

Fordele: Clean, comfortable bedding. Delighted to see the Organic products in the bathroom. Very busy hotel and walking distance to all attractions. Will stay again if visit Brussels.

Fordele: Beliggenhed

Fordele: Just perfect ! Great Location

Fordele: Modern hotel with a really comfortable location and friendly staff.

Fordele: Super god morgenmad og kaffen var fin

Fordele: Very clean and modern hotel. Excellent, friendly staff. The location was close enough to Metro, Brussels Central. Nice walk to city centre. Grocery store across the street.

Fordele: Was really nice room with comfortable bed, nice design, all you need. Location also perfect.

Fordele: The staff is very helpful and sweet

Ulemper: The rooms are a bit tiny

Fordele: Cleanliness, Close to city centre, nice staff behaviour

Ulemper: There was huge queue for the check-in.

Fordele: Super clean and perfect beds

Fordele: Great location!

Fordele: Greta location, clean and quiet rooms. Nice breakfast

Ulemper: Too expensive over €200 for 1 night! Plus the staff in the restaurant in the evening were very slow, the vegetarian options very limited and dinner was also too expensive.

Fordele: The breakfast is amazing and the location is perfect, some minutes walking from the city centre.

Ulemper: I liked everything. It was a nice experience.

Fordele: By bead

Ulemper: The cleaning the chargers

Fordele: Hotel locates conveniently near the metro station and buildings of the European Parliament. We stayed in quiet spacious room with everything you need. Breakfast is varied and tasty. We didn't face to any problems while staying.

Ulemper: There're not enough good restaurants or cafe near the hotel.

Fordele: Good situation near to the metros Staff were very pleasant and friendly

Ulemper: Our room was a bit far right at the end of the building The bar was short staffed and the drinks expensive

Fordele: New hotel with practical and modern decoration. Located just next to a metro station taking you to the city centre.

Ulemper: A warmer welcome would have been be nice. People at reception sometimes do not even bother to say hello. They are efficient though.

Fordele: Overall facilities and breakfast. Staff where very helpful

Ulemper: Nothing to report

Fordele: Godt sted, fantastisk morgenmadsbuffet

Fordele: many choices, food and drinks, everything was good!

Ulemper: Labyrinth in entrance.

Fordele: great location and facility

Ulemper: great breakfast but 32 euros sounds pricey

Fordele: Beliggenheden var dårlig Morgenmad OK

Ulemper: En bedre restaurant til aften

Fordele: The hospitality and extremely helpfull staff. It was a very pleasant weekend. Thank you Marriott Brussels Team.

Fordele: Great hotel. Everything in the hotel was perfect. Was very clean

Ulemper: The location was good but not the best

Fordele: We stayed for one night, although it was a short distance away from all the tourist attractions, we found it only a short walk and ideally located near to a metro station. Breakfast was wonderful with varied amount of food available. It was the weekend and the hotel was quiet, which was ideal for us.

Fordele: one of the best hotel around,, super clean,, room is big and quiet, that giant tv is a killer,, im a returning client and i can never stop talking about your hotel to people looking for hotels .

Fordele: Location, room, cleanliness, helpful staff...

Ulemper: Liked everything

Fordele: Clean and copious rooms

Ulemper: They did hold on 60 uours from the card once l checked in and now they did not return back to my visa

Fordele: Clean and quiet surroundings.

Ulemper: 20 minutes walking distance from the city center.

Fordele: Great food great service !!!!

Ulemper: My stay was short :)

Fordele: the bed, very comfy!

Ulemper: -

Fordele: Very clean , walking distance to touristic areas , reasonable price

Ulemper: The bed wasn’t very comfortable .

Fordele: Good breakfast with gluten free option. The receptionist MR YOUNIS was execeptinal

Ulemper: The furnature was old and very old outdated style

Fordele: Staff went to great lengths to make our stay special. Parking garage, as the new (August ‘19) parking meters in the street do not accept foreign bank cards.

Ulemper: We chose the hotel for its restaurant, only to find out that it had minimal service during our stay. Fortunately, there is an excellent restaurant at 50 meters (Odette en Ville), reservation recommended.

Fordele: The location, staff were friendly, coffe machine at room is amaizing, gym was quite good for this price.

Ulemper: Only concern, i didnt add breakfast as i thought 30 EUR is too much specilay during weekend as i can have nice breakfast outisde hotel for same or less.

Fordele: Great location. Staff is friendly.

Ulemper: I just spent one night in this hotel and I was on my own. I have been leaving in Brussels for over 20 years and I've passed by this hotel hundreds times but never stayed there so this time I decided to book a night at Le Chatelain. I know it's a 5 stars hotel so I was expecting a 5 stars room. It was a tiny one (which wouldn't have bothered me eventually) located on the 3rd floor and the view from the window was awful a depressing (a dirty grey wall at short distance). See picture attached. I cannot stand air conditioning so I switched it off but a kind of fan noise was still there...and it stayed with me all night, I could hardly sleep a couple of hours. No way to turn it off! I guess it was the bathroom ventilation. The bathroom was also tiny and the pullout shower head located in the bathtub didn't stay properly in place-straight-so I had to hold it in my hands while showering to avoid water going all over the bathroom. I had one nail broken and was looking for a nail file but there wasn't any. No body lotion either! The bathroom bin didn't open with the pedal so I had to open it manually. I always appreciate a chamomile tea or tisane before sleeping but the coffee station only contained 2 teabags, no caffeine-free infusion at all. In a 5 stars hotel you should not experience all this so I was extremely disappointed and won't return to Le Chatelain.

Fordele: Location, cleanliness and overall it is a good hotel. l

Ulemper: acks charging USB ports in room. Light over the bad tub/shower could add to the qulaity of experience. Some staff seem to still be in training. Some mistakes wth orders at lounge: forgot some things nad/or did not listen carefully and so the order never came. A little pricey, in my opinion. Male manager at lounge on Tuesday evening around 10pm was not very engaging, a little short in his replies to questions and did not smile.

Fordele: Confort

Ulemper: Small breakfast room

Fordele: Breakfast was lovely

Fordele: I really want to thank MR. Mark for great welcoming and dedicated time and effort to help us for all our request.

Fordele: Great bed. Nice room. Service e from front desk really good.

Fordele: Staff here super amazing and helpful, normally you ask first for a help but in this hotel they will come and ask guide and even make sure you have it right Specious room with nice garden views Excellent breakfast, they brought our early breakfast in room in Avery romantic way Location super near attractions and lots of shops and carefour I spend many times in Brussels different hotels but this one touch my heart Thanks to Mr younees and other Phillipino helpful staff and all front desk Thanks ( room 108 )

Ulemper: Short stay

Fordele: You don't even get the second foot in the door before you're greeted by friendly and welcoming staff waiting to attend to your every need. The breakfast (if you choose to have it included) is a fresh, healthy and great quality variety also with impeccable service and choices. The rooms are adequately sized and the beds and pillows are quite plush. There are slippers and robes for your added comfort and the tea selection in the room is great. The bathrooms are fully equipped and have a very modern and Chiq decor. Room service was a bit costly (as it is with most hotels) but this was because while the quality of the food was great and fresh, I really didn't enjoy the flavor. It is conveniently located between the trams and close to the Brussels midi station. Also, on Rue Louise there are all the major high end brands for clothing, jewelry, shoes and perfume, there are chocolatiers and other typically European magazines. Once you head out the revolving doors of Rue du Châtelain, and turn right, you will see that there are many cafés, bars, bistros, and magazines (shops) along the way. The cuisine is mainly, Italian, French and English, and there are Asian restaurants and a conveniently located liquor store to get your Belgian beer. There's also a food store further down. In the opposite direction, about a 30 min stroll away, there is the European Parliament, and the Grande Place that hosts many of the museums, a must see is the Music Museum, and a must have is the Belgian chips/fries and waffles. Hopefully this helps!

Ulemper: The dinner I ordered in room service was not a good taste for me.

Fordele: Bellligenhed

Ulemper: Trænger til en make-over. Du træder ind i 80’erne

Fordele: The location was perfect. The view from rooms is also really nice.

Ulemper: The same breakfast everyday. Maybe they can have two menus and alternate each and other day. Last night I moved to 1308 and it was full of sounds from outside and inside. No idea how, but even the window was making sounds it seemed.

Ulemper: Beautiful room. Complimentary drinks

Fordele: Cleaning problems definately

Fordele: Room, cleanness, location, restaurant

Ulemper: Breakfast could have more options, mainly fruits

Fordele: Lovely room, amazing view, comfy bed, great sauna, great location!

Ulemper: A female staff member was very grumpy with us when we asked her if we could have our shower gel replaced by housekeeping while we were out- she disappeared off without saying anything then came back and gave us two small bottles of a different brand to take up ourselves, instead of sending housekeeping as we'd requested. She then got annoyed when we said we were on our way out, so could she just send housekeeping up to do it? When we got back.... it hadn't been done, so we had to ask reception again. When we checked in on the Saturday evening, we were told by the check-in guy on reception that breakfast was until 12pm. We weren't warned that this was on Sundays only. We even responded "that's an amazing perk - is that every day? We have never been to a hotel that does it until so late before" and the check-in guy agreed. When we got to the breakfast room at 11:30am on the Monday morning, the breakfast stuff had long gone, and we were told by staff that breakfast was only until 10:30am on weekdays. So we missed breakfast that day! Not great service from the check-in guy, considering the price we had paid for the room, you expect breakfast, and not to be misinformed!

Fordele: Bed really comfy and all the facilities worked really well, e.g. lifts. Very clean and very friendly.

Ulemper: Didn’t have any issues or concerns. Everything was spot on.

Fordele: Der var larmende gæster ved morgenmaden. De var af anden etnisk generation. Ubehageligt.

Fordele: Complementary drinks, remote controlled lights and blinds were a nice to have. Location was decent, nice park behind the hotel

Ulemper: The staff were incredibly rude, the facilities were unavailable, took 3 days to get television fixed, the hotel smells like wet dog, especially the lobby, one of the lamps in the room was damaged on arrival, there were black marks all over the door, when TV was finally fixed it stopped working once it was turned off, the rooms were definitely not sound proof, lots of noise from neighbouring rooms, lots of noise from street outside despite being 9 floors up. Lots of little details missed.

Ulemper: Bathroom and pillows dirty!

Fordele: The restaurant is absolutely beautiful, with a glass ceiling letting us enjoying the garden outside for a natural and calming feel. Just the best way to start the day, with a fresh and tasty breakfast.

Fordele: Great bed. Nice view (12th floor). Staff. Clean facilities.

Ulemper: Signs outside the main entrance prohibit smoking in 10 meters distance. The ban is not enforced so guests oftentimes have to walk through a screen of smoke (which is discusting).

Fordele: The rooms are Nice . Very clean. Everything you need .

Ulemper: The breakfast was poor. The buffet was not good . The lounge was basic and nothing special. The staff is correct but not friendly

Ulemper: WiFi på hotellet kunne ikke få forbindelse til min telefon. Hotellet er beliggende i et meget fashionabelt kvarter, men med begrænsede spisemuligheder. Vigtigst af alt, så tilbyder hotellet ikke lufthavnstransport, det var hovedårsagen til, at jeg bestilte hos dem. Ethvert hotel kan ringe til en taxa der kører dig til lufthavnen (for din egen regning), det bør ikke betragtes som lufthavnstransport.

Fordele: The staff was very professional and they make everything to make you comfortable I truly recommand this hotel

Ulemper: Nothing

Fordele: Location is superb. room decoration and bathroom very nice. Staff is helpful and nice.

Fordele: Excellent service and location!

Fordele: Excellent bedding. Spacious room. Safe neighborhood. True 5 star property with courteous knowledgeable staff and concierge are Relais with double keys designation. Many good dining restaurants within walking distances.

Fordele: Great breakfast

Ulemper: The elevators were half broken and we couldn’t get a good signal on any of the tv channels. When we went to aspire for a spa time they didn’t tell us they had water gymnastics on, which really ruined an hour of our stay at the spa. They should have informed us about It beforehand.

Fordele: Good location and great service from all the staff

Ulemper: States it is soundproof but next door TV kept us awake till 1am as Nd then I complained

Fordele: Perfect location. Very spacious room.

Ulemper: More selections in the room service menu are needed.

Fordele: Room with balcony was a plus. Also entrance from garage was handy.

Ulemper: Carpet wasn't clean when checking in.

Fordele: Bed was comfy, room amazing and lovely terrace

Ulemper: Slightly warmer shower!

Fordele: Rigtig fint værelse og super morgenmad. Rigtig god modtagelse i receptionen.

Ulemper: Desværre var der meget langsom og skidt betjening i hotelrestauranten om aftenen, og skidt at der ikke var et tidsrum i spa’et hvor man kunne tage børn med i poolen.

Fordele: Breakfast was very good even it was not included in the room price in m-y case, but good quality and selection .

Ulemper: The hotel looks a little outdated and the carpets in all the areas probably need to be replaced

Fordele: Spacious Clean The location

Ulemper: Nothing

Fordele: I love this hotel, everything is good!

Fordele: Close to the airport and it was very clean

Ulemper: Service in the breakfast

Fordele: The fruit in the room was much appreciated.

Ulemper: Room was expensive but a lot of rooms were already taken due to an event nearby.

Fordele: nice and comfortable

Fordele: Feelt like a spa. I was amazed by all the ways you could adjust the lightjing in the room to fit your mood. I was grateful to discover an iron and an ironing board.

Ulemper: Nothing really.

Fordele: Very comfortable, and nice staffs.

Ulemper: Far from Metro station etc.

Fordele: Modern spacious hotel with an outstanding swimming pool and sauna. Nice breakfast as well. Well sound proofed so really quiet as well!

Ulemper: Nothing!

Fordele: Very nice hotel .very clean good breakfast .

Ulemper: Bed mattress a bit hard for us .

Fordele: I love everything to be honest, This place is my escape place I often go back to this hotel because of the staff and the facilities and the rooms are just exceptional. the staff makes you feel like royalties I love that ! I will keep coming back as often as I can ;-)

Ulemper: I can't say there is anything I didn't like. everything is just too perfect. But I wish that we could have a discount card for people that comes this often.

Fordele: Nothing

Ulemper: The deposit of a hundred euro for each room

Fordele: Nice design of the rooms and quiet. The breakfast was great.

Ulemper: The bad was not so clean and the water didn't drain properly.

Ulemper: Wonderful staff Very helpful Special thank to Sabri who was excellent in all means

Fordele: Clean, close to the center, friendly and helpful staff - everything was great. Very recommendable place to stay

Fordele: Practical location, beautiful room, sauna and steamroom, friedly staff, good matrass, quietness

Ulemper: almost everything was enjoyable. but the wifi connection is up for improvement

Fordele: Clean, nice comfortable bed and pillows, spacious

Ulemper: I had gone over for an operation and had booked and pairs for a car service that I was told the hotel would sort out. When I asked for this serious they told me there was no cars and shrugged his shoulders. And I was left to walk to to euro star which wasn’t to far but after having the op was left in a lot of pain. Apart from this the hotel was nice. And the other staff where more than helpful.

Fordele: The proximity and decor

Ulemper: That my shoes were stolen by cleaners and I was give false information by a receptionist regarding shuttle bus to station at 7am

Fordele: Breakfast was great. Comfortable rooms

Ulemper: bathroom floor need sweep A shower curtain is needed since you can see through from bedroom.

Fordele: Superb hotel situated in the Arabic area of town, 15 minutes walk from all the tourist area. Staff were fabulous, speaking 5 languages that I could pick up. Secure underground parking under the hotel. Breakfast was everything and a bit more. Delicious.

Ulemper: Nothing

Fordele: Just a short walk from the Eurostar train station. Despite arriving after midnight, I managed to get a good night's sleep before an early start the following day.

Ulemper: The WiFi wasn’t very good I had to keep signing in every time I was using my phone :/

Ulemper: Dyrt, men typisk euro priser

Fordele: Det var et fremragende hotel. Rent, stille. god beliggenhed, godt personale.

Ulemper: INTET

Fordele: the bed, slippers, toiletries, the staff

Fordele: Location is excellent, in square with many restaurants and bars, but also very close to EU institutions in particular. Staff very attentive and efficient. Rooms a reasonable size. Breakfast good.

Ulemper: Shower located in bath rather than separate. Bed not very comfortable as too much padding over mattress and duvet too heavy in warm weather. No mini bar in room.

Fordele: 1040 dinner was great although expensive as to be expected. The hotel offers a number of tolietries including a shaving kit. Bed was soft due to a foam insert. Allowed us to upgrade to luxury room. Offered luggage storage was our room was being readied. Soundproof. Great black out curtains.

Ulemper: Breakfast flavor/quality isn’t what you would expect for one hotel of this quality.

Fordele: Super comfortable bed

Ulemper: Our whole experience was excellent

Fordele: Luxurious, friendly staff, comfy and clean. Love the fitness room and hammam spa

Fordele: Facilities are quite good, convenient location, excellent breakfast

Ulemper: the staff are not that friendly, as a five star hotel, I also heard a complaint from an old lady the time I was about to check in

Fordele: I‘d like the flair and also the comfort their

Ulemper: —

Fordele: Very comfortable, spacious room & I liked the Nespresso machine

Fordele: Excellent location at the Brussels Administrative area. Good breakfast and excellent facilities

Fordele: A modern recently (common areas) renovated hotel. Good onsite restaurant. All staff are very helpful. Clean hotel.

Ulemper: Nothing particular.

Fordele: Roligt hotel tæt på EU parlamentet. Super service og meget egnet til hundeejere

Fordele: Rigtig flot hotel med god beliggenhed. Hotellet er meget rent og personalet er venlige og serviceminded. Værelset var rigtig fint, rent og med meget behagelige senge.

Ulemper: Morgenmaden er fin men til den mindre side, taget i betragtning.

Fordele: Dejlig beliggenhed tæt på alle de vigtige turistområder. Personalet var fantastisk

Ulemper: Mere fokus på detaljer. Jeg ved, at bygningen er gammel, men med mere opgradering ville værelserne være bedre. Værelserne er meget billige indeni. Jeg vil stadig anbefale det, hvis du ikke er så meget til luksus

Fordele: Centralt beliggende, men føles lidt lurvet.

Ulemper: Anes slitage. Ikke en ferie sted, føles mere som et virksomheds konference sted.

Fordele: God beliggenhed. God morgenmad, som var inkluderet i prisen.

Ulemper: HØJLYDT værelse og vindue. I stykker og kaffemaskine. Vinduerne kunne ikke åbne. Lavt vandtryk i bruseren. Stivelsesholdigt hårdt sengetøj.

Fordele: Room was very nice and modern.

Ulemper: Maid service. Even though I left the please make up room sign on the door at 7:30 am, when I returned 8 hours later, it still hadnt been touched.

Fordele: Everything. Beds were very comfy.. breakfast outstanding... location

Ulemper: Everything was great. Thank you!

Fordele: Large room and very clean

Ulemper: It was all very nice

Fordele: Some members of the staff really tried to accommodate our needs. One of them seek out and found a yogurt at 10:00 in the evening for our little son. This has been really appreciated

Ulemper: Even though we mentioned the time of our arrival, our room was not ready. So we left our baggage and walked around the city returning in the evening. We go to our room and see that they have offered us a twin bed room, instead of a single double one, even though we have been very explicit on this in the time of booking. This was really important to us, since we intended to sleep our two years old son in the bed, and with a twin bed there is the danger to fall in between. We notified immediately the reception on this, and they told us that all rooms were occupied at the moment. So we asked for a baby cot. Indeed, they bring us one, but it was broken. Moreover, they did not bring a blanket for the baby cot, and when we asked for one they brought only the blanket, but no linen. The next day the management indeed apologised, and brought us a proper baby cot, but we had a difficult night already. In addition, the cleaning of the bathroom was not always perfect. Once the inside of the trash bin was left outside (even though I have to note that it was fortunately clean). The area of the hotel is quite near the centre, but after dark it becomes a little dangerous, not too much, but enough to be a little preoccupied, especially if you carry a a baby. Overall, we have been rather dissatisfied with our 3 nights stay there, especially given the price paid (more than 150€ per night). One would expect a much more professional job from a 4 star hotel. Some members of the staff were indeed genuinely hospitable, but other were just rude. The organisational problems that we have encountered were in my experience just unacceptable. Overall, I would recommend a different option. With that amount of money one can find something definitely better.

Fordele: Excellent service. Approachable and kind staff.

Ulemper: I had to call the front desk for the breakfast form every night...and they give me what i asked but there were extra food like cheese cuts, fruits, nuts etc..that i didn't ask. Such a waste. Got disappointed for that since its a 4star hotel.

Fordele: Great location for sightseeing and shoping. Nice and friendly staff. Very good breakfast.

Ulemper: Not good enough sound proof windows in the street view rooms.

Fordele: Cleanliness, friendliness, spacious and location. Perfect! Close to everything. Would have liked a laundry

Ulemper: Would have liked a laundry to wash and dry some clothes

Fordele: Position is perfect Room and hotel so beatiful Workers prepared and gentle Breakfast top

Ulemper: Nothing

Fordele: Exactly as described, fabulous location.

Fordele: The bed was really confortable and the pillow...

Fordele: Super comfy beds, nicely designed room, great service and we also used roomservice - the food was amazing. Breakfast also just exceptional.

Ulemper: nothing really to wish for

Fordele: We liked the location being close to tourist attractions. We also enjoyed very much the rooftop breakfast. Room was small but it was fine.

Ulemper: Our room was uncomfortably hot. It was mid-April. Front desk staff explained their air conditioning system had not been in summer setting yet. Hot air was blowing in the vent. When we opened the windows, it was so noisy with drunk people going home.

Fordele: Amazing all the Room amazing

Ulemper: Location and service staff breakfast Wonderful. Perfect

Fordele: Very convenient for all our moves

Ulemper: Price of breakfast instead of us going out for a really good breakfast for more than half the hotel price

Fordele: Fint hotel lidt slidt, men opgradering til værelse med egen sauna

Fordele: Staff was above all helpful, accessible, attentive. A real professional team, from the kitchen to the front desk to cleaning crew. Location ended up being better than we thought, between the Grand Place in one direction and EU/Museum hub in the other. Easy 7 min walk to the metro.

Ulemper: No drawers! Staying for a week, we wanted to unpack into the closet and drawers. The bed-side tables could have had drawers, and it would have been easier to organize our belongings. We also wanted the room in the photo and thought we'd gotten that room, a combination of modern-old world European decor. We got just a typical, any-hotel styled room.

Fordele: Great location, nice menu, very big and comfortable rooms

Ulemper: Loud ventilation system in my room

Fordele: Very clean. Good Location. Nice welcome when we arrived to Check-In. Our Room was very nice. We used the restaurant one night...food was good but service was slow...we weren’t in a rush, so it was fine.

Ulemper: Everything was nice but the room Needs another waste basket near the desk...we had to keep going into the Bathroom and Shower Room to throw anything out. Also, in the Bathroom there was no place to hang the hand towel...there was a Small Hook to the right side but like under the sink... towel kept falling. We used the shelf instead - No Biggie.

Fordele: Staff was friendly and helpful. Room was spacious. Wifi worked well.

Ulemper: The arrangement of having the shower in the bathtub is a bit cumbersome

Fordele: Great location. Very helpful staff at the front desk. They allowed an early check in. Flavored water and hot beverages at the reception was a nice touch.

Ulemper: There was some renovation work at the time we stayed, but it was not an issue.

Fordele: It is conveniently located and has a lovely bar and very good food.

Ulemper: Cannot think of anything.

Fordele: The breakfast was by far the best breakfast I've had at any hotel. Lots of healthy options as well as a full cooked breakfast, cereals, continental, cured meats, breads and juices\smoothies. The staff were very friendly and went above and beyond for us. It was my partners brithday and not only did they give us a complimentary room upgrade and bar vouchers they also gave him a birthday card.

Ulemper: There was nothing I didn't like.

Fordele: Lovely staff and lobby area with a modern gym.

Ulemper: Bathrooms don't match the rest of the property design, clearly a hotel that has been taken over but not invested in too much.

Fordele: Staff very friendly; spacious room, good working space; comfortable beds; good insonorization.

Ulemper: cleanliness not spotless; reception often congested.

Fordele: We are a family of 5 (children 8, 6 and 9 months). Beautiful kept hotel with a very nice garden around it. the kids loved their breakfast. minutes drive to BRU airport. The hotel agreed that we will be all in one room - which was nice of them but a mistake on our behalf.

Ulemper: Parking costs 20 Euro per day! but there was no problem parking on the street for free.

Fordele: The staff were friendly & eager to provide advice regarding places to visit, things to do, etc. Room was very nice & very clean. Breakfast was wonderful & had something for everyone...a lot of variety. We really enjoyed our stay.

Ulemper: Loved that it's close to airport, but it was a little difficult to get to even using gps.

Fordele: Very nice hotel ; the family room was large and luxurious. Great buffet in the morning. Exceptional location close to the airport.

Ulemper: A little cold in the room.

Fordele: Stayed 5 nights with my wife and two kids aged 6 and 9. The staffs are very polite and always ready to help. The rooms are very tidy and the whole building is easy to navigate. The breakfast is excellent. Lots of varieties to chose from and the meal is delicious. Dinner is amazing throughout our stay. The cost if very reasonable and does not worth eating outside of the hotel for what you get. The restaurant staffs are very friendly, supportive and caters for all needs and ensure a relaxed atmosphere is maintained. Thanks to the two chefs...though we did not get to meet them, but the meals speaks of their professionalism.

Fordele: Great location and staff. Easy travel from airport.

Fordele: Crowne Plaza is situated very close to the airport, only minutes away. There is plenty of parking space available.

Ulemper: Parking is rather expensive, even if you only park your car for a couple of hours you have to pay the daily rate of 25 euros

Ulemper: Treated bad

Fordele: Great hotel nearby Brussels airport with free shuttle

Fordele: the room was great. Lots of space and the bathroom was awesome.

Ulemper: Both times I ordered room service the staff forgot my drink. I had to wait for my wine and morning coffee. Plus when the staff dropped off my breakfast he didn't bother to take the dirty plates from the night before. He just pushed them aside

Fordele: Very clean, nice staff

Ulemper: No warning that to park your car in their car park puts another 15 to 20% on your room rate. It’s a cheap trick and not appreciated

Ulemper: I had made a booking online and had made an error in the date. 10 minutes after the booking I called the hotel to ask them if they could move my reservation to the correct date, at a new tariff if applicable. They refused! So I lost the money. It goes without saying that for my new booking at the correct date, I opted for a different hotel. I really think it was very uncommercial from the hotel's end!

Fordele: Location can't be beat. Restaurant was closed when we tried to use it due to a flight cancellation, we were turned away by the restaurant staff. Told they couldn't accommodate us, but the lounge could. Was frustrating as we were travelling with our son and didn't feel a lounge atmosphere would be appropriate. In morning, staff was already cleaning up buffet a good 45 minutes prior to end of service. I think the hotel itself is good, however the restaurant staff need some training in hospitality.