Everything was nice.
Its location away from the busy life style of Patong Beach and still in close proximity of everything. Pool service staff needs to understand the english language better especially Millennium being a high rated hotel. On a daily basis incorrect orders were being served and repeatedly we had to clarify simple orders of food and/or drinks. In the room better lights for shaving would be nice but the room looks great though.
Nice hotel. Good location next to shopping mall and easy walking distance to the bars and beach.
Excellent breakfast spread. Value for money. Good location if you want to be near the bar and pub street of Phuket - a little walk from the beach but not too long. better for couples - all ages, or single than family. as a lot of Nightlife right near the hotel can make it noisy and not for kids. The wing we stayed in was listed as beachside. You cannot see the beach at all. and so thats a mis nomer. Its attached to a mall and right next to bangla street which is the epi center for Phuket Pubs and Discos.
Location, rooms', pool The room planning for washing with towels in the other room.That part should be redesign including light and mirror
The hotel is clean, rooms are comfortable and well designed. For people who like shopping it's located prctically inside the biggest mall in Patong (though for people who travel for shopping, Patong shouldn't really be the destination to go!!) The rate is unjustifyably high. The hotel was good but not impressive. I expected more for this rate. This is a family-business hotel, I travelled with friends and I would enjoy it more in a smaller hotel with half the price specially that I'm not a shopping addict. The hotel is not even located near the beach.
nice hotel close to a nicemall. perfect for sight seing tourist
The staff were fery friendly and helpful. They did their best to help with an issue. I did not like the shower area as water was all gathering on the other side of the drain and wouldn't go to the sewage, which made it difficult for us to leave and enter the area. Another issue is the presence of mosquitoes all over the place. The room was rather gloomy I didn't like the design,
The location was beautiful. The room was amazing. The pools were fantastic. Sizzle restauarant was delicious. Main restaurant was average. There was a wide variety of items to choose from, but they got boring fast. Breakfast buffet had some hot items that were not hot. Our butler never once checked in on us to ask how everything was. Very disappointed by that.
One Of The Most Luxurious Hotel in Phuket.... Very Near To Patong Beach.... Totally A Hideaway / Escape Resort with full and modern amenities....!!! Just Loved It...
the chikingout is not fliksabul
Staff very friendly, huge room and bath, very clean good value
The room are nice. The main swimming pool is very nice ! You can't come with guest...
Convenience Reception desk staff service
4 star resort with 1 star service The responce of your gen. mngr. and staff, with exception of housekeeping whom were good, i might add the only ones. The balance were busy soliciting gratuities on a regular basis especially your pool towel attendant.
3 big swimming pools all around the resort, so each one is not very busy...
privacy cost of food & drink
every thing was excellent. there is no car to take you to your room after 12:00am and its long long way....
The big swimmingpool, nice wooden interioer and rooms, good balcony. Considering the price one can't complain inconvenient location and arrangements, for instance you needed to take hotel car to go to the swimming pool, could not live up to 5 stars, but good value for money.
It was a fresh and new built hotel in the heart of Patong. Nice staff, good location, fresh.
Friendly stuff, pool
it was modern and close to the night live it was still new and well looked after, modern and really neat
In-room facilities are great with many nice touches like, internet TV, Pay Per View TV, cosy bed, nice bath tub!
Very nice hotel
Dejligt romantisk hotel beliggende med et dejligt poolområde og skønne værelser
Hotellet er opbygget som en tropisk have med masser af kanaler som udgør svimming poolen. Egentlig ikke. Men ad.3 afsnit 4. Da jeg ikke kender gæsternes vurdering af hotellet, - bortset fra mine 2 voksne døtre's ca. 10 dages ophold i Burasari til stor fornøjelse, - iøvrigt booket gennem Bookong.com
Location close but quiet. Beautiful hotel and I will stay again most definitely. Highly recommend it to anyone. This was not a major issue but I certainly think it will benefit the hotel further is to have more English speaking staff as it was difficult at times to communicate our needs to them.
Great location - it is in Nap Padong but tucked away a little from the usual craziness of the Soi Bangla. If you want the craziness, walk for 5 mins. Also at 2 mins walk you have the beach which is gorgeous and less crowded than the beach area close to bangla soi Actually there is nothing that we didn't like
The design of the room, the big size of the reception, the ease of use is very good in the rooms, the swimming pool.
Hotel is quite noisy and cleanliness of the room could be improved
Location was perfect, not too far from the hussle and bussle if you want it and nice and quiet. I think the mini bar was complimentary? clarification in the room would have been useful.
Very quiet and relaxing. Reasonable sea view from balcony. Can't think of anything.
The breakfast was fantastic and the stay was comfortable
great staff not yet 100% finished
We liked the breakfast and the pool. The hotel claimed we needed to pay more at check in. Changed that price twice while checking in. Switch and bait. The staff spoke poor English. The bathroom shower did not drain, but did run all over the bathroom floor.
Twice, during our stay we recieved very poor attitude from the staff. The reason for this attitude was - as we were told by one of the staff - "you booked your reservation via the internet and it was a cheap rate". I have to say that the hotel staff were ok "according to the book". Leagally - I have nothing to say. But with this kind of attitude - I will not go there again.
The best thing about this hotel is its location. The room was sea facing, it had great view. Apart from this, this was a luxury hotel. The breakfast restaurant is very well placed and good selection of breakfast. The room could have been bigger, but it had a nice balcony overlooking the sea. Overall, nothing much to complain. I agree with some of our previous guests, that, there are lots of stept. But then, when you build a hotel on a hillock, you bound to have steps. Parking is free and the security guard was very helpful Nothing really! May be the price was little higher and could have been better.
swimming pool，long jetty，forrest no
Hotel has jetty which allows us snorkling and fishing without extra tour location, little far to walk to town
very friendly staff, private beach, excellent spa!!
location (Private beach) close to the action of patong, the facilities & the staff manner too many stairs
service so poor, not 5 star level, only breakfast good.
It was nice staying at this hotel. The only thing is that the rooms are quite far from the reception. Walking up and down the steps to go the rooms.
Cleanliness, friendly staff,location,nothing was too much effort for any member of staff.stunning holiday. Lots of steps, but it kept us in shape.
location and facilities
Spa services were great and relaxing, i reccomend it to anyone to goes to Amari, maybe a bit over priced but worth trying. Breakfast location was great and enjoyable. I arrived at the hotel for check in around 11pm and there was too much rain, my suprior room was very humid and the aircon was very noisy and loud, the first night wasnt good! But on the 2nd day they offered me a free upgrade to a deluxe room and it felt like another hotel, very nice and clean. Hotel is a bit far from everything and only way of transportation is by hotel cars which are expensive.
lcotions . i have used booking.com so many time but when i arrivel at the hotel the resonpsit till me to paid text whihc 18% it's specit preice what i was booking form your site so i'm ashing why you do not add befor i make rersations , i thanks that you we loes coumter beacues of that .many thanks for booking.com . i well all way used you site . best regards ghazi jum almehza
Great area within walking distance to lots of entertainment. Great staff that was very helpful and attentive. No complaints.
the kid,s swimming pool
Bed is comfort,seaview,the hotel employee is good No
Very well trained and friendly staff. Hard Rock Cafe next door. Expensive taxi fares from touts at the hotel entrance. Double the normal price.
Cleanliness,staff management,breakfast,friendly personnel Excellent +++++
The room was nice. Service was horrendous... just shockingly bad all the way... from the time we checked in... whoever is the GM of this hotel should be ashamed. Expect much more of a Marriott chain.
Lobby and elevators smelled of mold.
Good staff, nice big rooms, clean and need Some times long waiting for roomservice ( up to 60 min )
The Jacuzzi...It was really awesome...New experience to have it in such a place where you can feel as you are hanging while enjoying it. The breakfast... There must be more variety or it should be at least buffet instead of getting it in the room... And there should be consideration about having Muslims, so they must provide Halal food too.
clean & new & friendly staff 1) breakfast - not many option and too boring to eat the same food for few day. 2) difficult go back to the room during heavy rain. 3) no children facilities & activities
Absolutelly fantastic, treated like a king I had to brush my own teeth!!!!
I love the hotel room .The jacuzzi was excellent and the hotel room have a nice view. Small variety of breakfast food.The hotel far away from the Patong beach,it is better to hire a car if you want to stay in this hotel
Merlin Beach was better than what we seen on the Internet sites and photo;s. The hotel is very well maintain and we didn't want to leave. The pools and beach made you just wanted to stay at the hotel and not have to leave for anything. Everything was available...Spa/Games/Internet/Bars/Tours....Very Well Done.. We will be going back next year... Only one thing and is was very minor... The games room had pool tables but you had to pay for a que???
Breakfast was excellent and the pool facilities were amazing. The 300 baht charge to get into the town was a little steep particularly as the complimentary bus schedule was a little sparse however this was not a major problem.
Great choice of in house resaurants. VG staff at front desk, tour booking and dining room staff. Would recommend and stay again.,
Outstanding customer service and attitude by all staff. Some even went above the call of duty to get something for me from another town as I had run out of time to do it myself. None. They were exeptional
It was very relaxing and the three pools were great. It was peaceful and quiet just a short tuk tuk away from all the action. I feel there should of been a little bit more entertainment of an evening. I didn't think the band/music entertainment was very good at all.
relacking by the pool. great swim up bar. The hotel is situated far enough away from busy Patong, but close enough if you want to go in.
Swimming pools are great No morning paper, no Wi Fi in rooms, To far out of town.
We enjoyed every minute of our stay. Beatifull resort ,has everything you need to relax first class, away from busy Pattong Beach, middle of nowhere, yet only about 7 minutes by bus to Patong Beach shops and markets. We will definitelly be back again.I would recomend Merlin Beach Resort for families with childern,newlyweds, couples, singles, there is plenty of room for everybody.Great Phuket destination. Breakfasts were excelent and restaurant prices for Lunch and Dinner very reasonable. No
all staff friendly, very beautiful & relaxing atmosphere. All food at resort reasonably price & delicious. Absolutely couldn't fault anything. Absolutely couldn't fault anything.
Relaxing, good staff, decent food (good breakfast), good transport services to Patong, good Thailand hoiday resort for a "non-traditional" resort A little too expensive. Considering the amount of Australians at the resort, and the price, it was like staying at an Australian resort. The reason people go to Thailand for a resort holiday is because it is supposed to be cheaper.